Troubleshooting - Sony Handycam DCR-SR42 Operating Manual

Troubleshooting
If you run into any problems using your
camcorder, use tile following table to
troubleshoot the problem. If the problenl
persists, disconnect the power source and
contact your Sony dealer.
Notes beforesendingyour camcorder
for repair
• Your cumcorder may be required to initialize or
change the current ham disk ot the camcoMer,
depending on tile problem. In the e_ent ot this,
the data stored on the hm'd di_k will be deleted.
Be sure to s_l_¢ tl_edam on the internal hard disk
(see * Hm_dycam Hm_dbook" (PDF)) on other
media (backup) belore sending your camcoMer
for repair. '_¥_ will not compensate you tor any
loss of hard disk data.
• During repair, we may check a minimum amount
of data stored on the hard disk in order to
investigate the problem. However, your Sony
dealer will neiflmr copy nor retain your data.
The power does not turn on.
• Attach a charged battel 3 pack to the
camcorder (p. 11).
• Connect the plug of the AC Adaptor to
the wdl outlet (p. 11).
• Set the camcorder onto the Handycam
Station securely (p.I I).
The camcorder does not operate even
when the power is set to on.
• lttakesa fe_ secondsforyourcamcorder
to be ready to shoot after the power is
turned on. This is not a malflmction.
• Disconnect Ihe AC Adaptor from the
wall outlet or remove the batter.,,' pack,
then reconnect it after about 1 minute. If
the functions still do not work, press the
RESET button (p.20) using a sharp-
pointed ol!iect. (lfyou press the RESET
buttom all settings, including the clock
setting, are reset.)
• The temperature of your camcorder is
extremely high. Turn offyou r camcorder
and leave it lbr a while in a cool place.
• The temperature of your camcorder is
extremely low. Turn off the camcorder
and take it to a warm place. Le,ve the
camcorder there for a wh lie. then turn on
the camcorder.
Buttons do not work.
• During Easy Handycam operation,
available buttons/flmctions are limited.
Cancel Easy Handycam operation. For
details on Easy Handycam operatiom
refer to "Handycam Handbook" (PDF).
Your camcorder gets warm.
• This is because the power has hecn
turned on for a long time. This is not a
malfunctkm.
The
power abruptly turns off.
• When approximately 5 minutes have
elapsed while you do not operate your
camcorder, the camcorder is
automatically turned off (A.SHUT
OFF). Change the setting of [A.SHUT
OFF], or turn on the power again, or use
the AC Adaptor.
• Charge the batte U pack (p. 11).
Pressing START/STOP or PHOTO
does not record images.
• Tile playback screen is disph,ycd. Set
your camcorder to recording standby
(p.15).
• Your camcorder is recoMing the image
you have just shot on the hard disk. You
cannot make new recording during this
period.
• The hard disk of the camcorder is fulh
Delete unnecessa V images (p.24).
• Total number of movies or still images
exceeds the recordable capacity of your
camcorder. Delete unnecessary inlages
(p.24).
The
recording stops.
• The temperature of your camcorder is
extremely high/low. Turn off your
camcorder md leave it for a while in a
cool/x_ arm place.
-'4
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