Table of Contents
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Symptom
"Execute Pan-Tilt
An unexpected force was
Reset" is displayed
applied to the camera
below the framing
head, causing a pan/tilt
control panel in the
error.
Web App.
Recording / playback
Symptom
Recording does not start
when you press the
record START/STOP
button.
Audio recording is not
possible.
Recorded sound is
distorted.
Recorded sound has a
high noise level.
Clips cannot be played
back.
File transfer
Symptom
File
The user name and password on the
uploading
server are not correct.
fails.
IP streaming
Symptom
Cause
Execute a pan/tilt reset as described in
Cause
The memory card is full.
The memory card needs restoration.
Unit is running using on PoE++ power.
The recording/tally lamp is configured
as a tally lamp, so the recording status
cannot be determined by the lamp.
A microphone is not connected.
The [Master Input Level] setting is at
the minimum value.
The audio input level setting is too high.
The audio input level setting is too low.
The clip is being edited.
The clip was recorded using a camera
other than this unit.
Cause
Cause
Solution
Replace the memory card with one having
sufficient space.
Restore the memory card as described in
"Restoring Memory
Supply power to the DC IN connector using the
AC adaptor.
Configure the recording/tally lamp to function
as a recording lamp as described in
"Connecting a Tally
Connect a microphone or audio device to the
AUDIO IN connector on the connector block.
Adjust [Master Input Level].
Adjust [CH1 Input Level] to [CH4 Input Level]
and [Master Input Level].
Adjust [Audio Input Level] and [Audio] > [Audio]
> [Audio Input] > [AUDIO IN CH1 MIC Ref.] or
[AUDIO IN CH2 MIC Ref.] settings.
Clips cannot be played back if you have
modified file names or folders, or if the clip is in
use on a computer. This is not a malfunction.
Clips recorded using a camera other than this
unit may not be played back, or displayed in
incorrect size. This is not a malfunction.
The user name and password on the server may not be
correct. Enter the correct entries.
434
"Resetting the
Pan/Tilt."
Solution
Cards."
Signal."
Solution
Solution
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