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Appendix A • Frequently asked questions (FAQs)
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Also, if you have an available USB port on your computer, you
can purchase a USB Ethernet adapter. This may be easier to
install than a peripheral component interconnect (PCI) card in
your computer. For a laptop, you can purchase a standard
personal computer memory card international association
(PCMCIA) card that provides an Ethernet connection, or you can
purchase a USB Ethernet adapter, as well. We recommend you
upgrade your computer to meet all of the requirements listed in
System requirements on page 2 to get the most out of your
Internet experience.
10. Can I use a PCMCIA card adapter for my laptop?
Yes. All you need to connect your computer to the DIRECWAY
Modem is either a 10/100 Ethernet Network Interface Card or
PCMCIA adapter with an Ethernet connector. The DIRECWAY
System includes an Ethernet cable to connect your computer to
the DIRECWAY modem.
11. Can I run DIRECWAY on a small network?
Yes, you can connect multiple home computers and laptops to a
single DIRECWAY Internet connection at no additional cost.
Home networking equipment may be required and is not included
with your DIRECWAY System. For network setup, support and
configuration, contact your network hardware manufacturer
and/or operating system software developer (Hughes Network
Systems LLC (HNS) is not responsible for home network
configuration or management).
Please understand that all computers on this network share a
single connection. Simultaneous use of high bandwidth
applications by multiple users may result in degradation of speed.
Actual speeds may vary. Speed and uninterrupted use of service
are not guaranteed.
12. How fast is DIRECWAY compared to other
high-speed services? Aren't they faster?
Everyone's Internet technology is based on shared bandwidth, so
sometimes one option allows you to do things in less time than
others. Because everyone uses shared bandwidth there's truly no
definitive answer.
13. What is transmission latency?
Latency refers to the time it takes for signals to travel to and from
the satellite. This typically creates a sub-second lag. For this
reason, DIRECWAY may not be ideal for playing some
twitch-games and time-sensitive online trading.
14. Can I put this system on a boat or in an RV?
No. The DIRECWAY system is for fixed installations only.
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