Hughes DIRECWAY DW7000 User Manual

Remote terminal
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Remote Terminal User Guide
Models: DW7000, DW7700
1035978-0001
Revision A
June 3, 2005

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Summary of Contents for Hughes DIRECWAY DW7000

  • Page 1 Remote Terminal User Guide Models: DW7000, DW7700 1035978-0001 Revision A June 3, 2005...
  • Page 2 Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3: Important Safety Information

    Important safety information For your safety and protection, read this entire guide before you attempt to use the DIRECWAY DW7000 or DW7700 remote terminal. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary.
  • Page 4 • Important safety information 1035978-0001 Revision A...
  • Page 5: Table Of Contents

    Contents Important safety information ..... iii Types of warnings used in this manual ....iii About this document .
  • Page 6 Connectivity Test page ....... .18 Port Forwarding Configuration page .....18 Defining port forwarding rules.
  • Page 7 Power LED is not illuminated ......42 Power LED is blinking ......43 The pedestal base .
  • Page 8 • Contents viii 1035978-0001 Revision A...
  • Page 9 Figures Chapter 1 1. Remote terminal’s role in the DIRECWAY system architecture... . .3 Chapter 2 2. System Control Center home page ........8 3.
  • Page 10 Appendix B 28. Network dialog with Configuration tab .......53 29. TCP/IP Properties ..........54 30.
  • Page 11 Tables Chapter 3 1. Remote terminal LED operation........26 •...
  • Page 12 • Tables 1035978-0001 Revision A...
  • Page 13: About This Document

    About this document Scope and audience This guide describes components and features common to both DIRECWAY DW7000 and DW7700 remote terminals. DW7700 is an enterprise-class broadband communications solution used by enterprise customers, which are typically large businesses. DW7700 Supplemental User Guide Information (1036332-0001) discusses components and features unique to the DW7700 terminal.
  • Page 14: Conventions

    This guide also contains a list of abbreviations and acronyms and an index. Conventions This manual follows the typographical conventions shown below to help clarify instructions: Example Explanation Exit Indicates the names of command Click buttons that execute an action. The system displays the following: Indicates all system messages and prompts as the system...
  • Page 15: Introduction

    Chapter 1 Introduction This chapter discusses general topics related to the remote terminal. Topics include: • Contact information on page 1 • Remote terminal overview on page 2 • System requirements on page 2 • How the remote terminal works on page 3 •...
  • Page 16: Remote Terminal Overview

    ® Remote terminal Congratulations on your purchase of a DIRECWAY model DW7000 or DW7700 remote terminal! After your terminal has overview been professionally installed, you can use a web browser to surf the Internet. You will also be able to operate a local area network (LAN) after you configure your computers with network interface cards (NICs), connect them with Ethernet cable or through a wireless base station, and configure your computers’...
  • Page 17: How The Remote Terminal Works

    For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes Network Systems, LLC (HNS) is not responsible for home network management and troubleshooting). Simultaneous use of high bandwidth applications by multiple users may result in degradation of speed.
  • Page 18: Professional Installation Or Service Requirement

    Professional installation The Federal Communications Commission (FCC) requires professional installation and service of the two-way antenna or service requirement assembly because it transmits radio frequency (RF) energy. CAUTION • The two-way satellite dish must be installed in a location or manner not readily accessible to children and so that the dish bottom is at least 5 feet above ground level.
  • Page 19: Preventive Maintenance

    Preventive maintenance To maintain your terminal: • Keep the convection cooling vents free from blockage. • Dust the unit as often as needed with a soft cloth. • Do not use solvent or abrasive powder when cleaning. No internal cleaning or service is required. The terminal does not contain user serviceable parts.
  • Page 20 Chapter 1 • Introduction 1035978-0001 Revision A...
  • Page 21: System Control Center

    Chapter 2 System Control Center The System Control Center is a web interface that provides access to important system information, configuration parameters, documentation, and help topics. Access the System Control Center by opening a web browser on a computer connected to the terminal and browsing to www.systemcontrolcenter.com.
  • Page 22: Accessing The System Control Center

    Accessing the System Use any web browser, such as Internet Explorer or Netscape, to access the System Control Center. During installation, a shortcut Control Center to the System Control Center was placed on your desktop. If there is not a shortcut on your desktop, follow the instructions below to access the System Control Center.
  • Page 23: Creating A Shortcut To The System Control Center

    If there is not a shortcut on the desktop and www.systemcontrolcenter.com does not work, type in the Internet Explorer Address or http://192.168.0.1 Netscape Location bar and press E . The System Control NTER Center should appear. If you cannot access the System Control Center, see Cannot access the System Control Center on page 37.
  • Page 24: Home Page

    4. Click Next. 5. Type in the field on the Select a System Control Center Title for the Program window as shown in Figure 5. Figure 5: Entering the name of the shortcut 6. Click Finish to save the shortcut to your desktop. Note: You can also add the System Control Center to your browser’s Favorites or Bookmark list;...
  • Page 25: Links

    • System Status provides access to the System Status page. The System Status page displays general system status information such as signal strength and commissioning status. For more information, see System Status page on page 13. If the indicator is green and OK appears below it, as shown in Figure 6, the satellite connection is operating properly.
  • Page 26: Test Utilities

    • View Reception Information provides access to the Reception Information page, which displays terminal receive data. For more information, see Reception Information page on page 14. • View Transmission Information provides access to the Transmission Information page, which displays terminal transmit data.
  • Page 27: System Status Page

    System Status page The System Status page is shown in Figure 8. Figure 8: System Status page • Signal Strength - displays the receive signal strength. A value of 30 or less indicates an appropriate signal is not being received. Refer to Weather and signal strength on page 24 for more information on factors that might affect signal strength.
  • Page 28: Reception Information Page

    • - indicates whether or not Web Web Acceleration Status Acceleration is operational. If it is operational the server ID will also be displayed. Web Acceleration is operational if you have recently browsed HTTP-based web sites. Web Acceleration may be inactive if you are browsing on a secure HTTP site (https).
  • Page 29: Transmission Information Page

    • - indicates the percentage of received frames Bad Key Frames that could not be decrypted successfully. All data received over the satellite is encrypted. A continuously increasing value indicates the DW7000 is not commissioned. Click on System Status and check the field on the Commission Status page that appears.
  • Page 30: System Information Page

    System Information The System Information page shown in Figure 11 has four sections: DW7000 Info, Satellite, Software Configuration, and page Transmit Radio Info. Each section displays a number of fields. While all of the information displayed in the fields may be useful at some time, the most important fields are discussed below.
  • Page 31 – - version of the software on the Software Release DW7000. Typically, this is the factory-installed software version. If the NOC downloads a newer version of software to your DW7000, the newer software version is displayed in this field. – - the IP address of the DW7000 on the user’s IP Address LAN.
  • Page 32: Connectivity Test Page

    Connectivity Test page The Connectivity Test page has a link that can be used to test the DW7000’s connectivity to the NOC. See Chapter 4 – Troubleshooting for instructions explaining how to access and perform the test. Port Forwarding The Port Forwarding page shown in Figure 12 may be used to define rules for allowing TCP and UDP traffic on the Internet to Configuration page access servers on your network.
  • Page 33: Help Page

    5. Enter the appropriate values in the following fields: Rule ID , and . See Server IP Address Server port Global port Figure 13. Figure 13: Entering port forwarding rules Help page The main Help page shown in Figure 14 provides access to help-related information ranging from frequently asked questions (FAQs) to advanced troubleshooting statistics.
  • Page 34: Browsing Optimization Utility

    Browsing optimization DIRECWAY offers a browsing optimization utility called the LAN Client Configuration Utility (LCCU). The utility configures utility certain settings on Windows operating systems to improve your Internet browsing experience. Follow these steps to download and install the utility: 1.
  • Page 35: Mydirecway

    myDIRECWAY Users who purchased their DW7000 from a DIRECWAY retail channel have access to myDIRECWAY, a feature-rich portal that contains a variety of interactive tools. Users can check online usage, test satellite speed, manage passwords, check their account and service plan information, and more. Select one of the following methods to access myDIRECWAY: •...
  • Page 36 Chapter 2 • System Control Center 1035978-0001 Revision A...
  • Page 37: Remote Terminal Leds

    Chapter 3 Remote terminal LEDs The LEDs provide information about operating status. If the LEDs are not functioning as described in this chapter, refer to Using the terminal LEDs to troubleshoot on page 38. This chapter discusses the following LED topics: •...
  • Page 38: Fatal Error Indication

    Fatal error indication If the Power LED is off and one or more of the other LEDs is flashing, the unit may have to be replaced. Try power cycling the terminal by unplugging the power cord from the power source and then plugging it back in.
  • Page 39: Front Panel Leds

    Note: If the power LED blinks, the terminal is operating with a backup version of software referred to as the fallback.bin. This usually happens when the unit is first installed. The unit may operate with the fallback.bin if the primary version of software, referred to as the main.bin, does not successfully load;...
  • Page 40: Additional Led Appearance Information

    The Ethernet port supports a wide range of devices, including: • PCs equipped with Network Interface Cards (NICs) • Hubs • Routers • Switches Additional LED Refer to Table 1 for additional information on LED appearance and descriptions. appearance information Table 1: Remote terminal LED operation Appearance Description...
  • Page 41: Troubleshooting

    Chapter 4 Troubleshooting This chapter provides general troubleshooting procedures. The following topics are discussed: • Cannot surf but can access the System Control Center on page 27 • Cannot access the System Control Center on page 37 • Using the terminal LEDs to troubleshoot on page 38 •...
  • Page 42: Confirming The Terminal Is Commissioned

    If you cannot access the System Control Center by clicking on the shortcut or typing in the www.systemcontrolcenter.com URL address or location bar, try typing http://192.168.0.1 in the bar and pressing E NTER Confirming the terminal is Follow these steps to confirm the terminal is commissioned: commissioned 1.
  • Page 43: Confirming Receive Signal

    Confirming receive signal The terminal will not function if satellite signals are not received properly. 1. At the System Control Center, click on the Reception Info indicator. The Reception Information page appears. See Figure 19. Figure 19: Confirming receive signal 2.
  • Page 44: Confirming Transmit Signal

    Confirming transmit signal The terminal will not function if satellite signals are not transmitted properly. 1. At the System Control Center, click on the Transmission Info indicator. The Transmission Information page appears. See Figure 20. Figure 20: Confirming transmit signal 2.
  • Page 45: Confirming Tcp Acceleration Is Operational

    Confirming TCP Transmission Control Protocol (TCP) Acceleration is a proprietary protocol provided by DIRECWAY. It optimizes acceleration is operational performance for TCP and Internet Protocol (IP)-based applications, including faster downloads over satellite. 1. At the System Control Center, click on the System Status indicator.
  • Page 46: Confirming Web Acceleration Is Operational

    Confirming Web Web Acceleration is a proprietary protocol provided by DIRECWAY. It optimizes Web browsing performance. Acceleration is operational 1. At the System Control Center, click on the System Status indicator. The System Status page appears. See Figure 22. Figure 22: Confirming Web Acceleration is operational 2.
  • Page 47: Confirming Noc Connectivity

    Confirming NOC Use the Connectivity Test link to check connectivity to the DIRECWAY NOC. connectivity Note: You may want to open a second browser window to access the Help page while conducting the Connectivity Test. 1. Click Connectivity Test on the left side of the System Control Center.
  • Page 48 d. Type in the field and click OK. The Open command Command window appears. See Figure 24. Figure 24: Successful ping test e. At the prompt, type followed by a space and then ping type the router address and press E .
  • Page 49: Confirming Internet Connectivity

    If pinging the router address fails, and DHCP is disabled on the terminal, the default gateway address is probably not set correctly in the computer’s operating system settings. The default gateway address should be the terminal IP address as received during commissioning and displayed in the field on the System Information page.
  • Page 50: Checking Dns Settings

    Checking DNS settings Follow the steps below to check the DNS settings on your computer if you can ping your DNS address but cannot browse the Internet. The steps may vary slightly based on your computer’s operating system, but they may be used as a guideline.
  • Page 51: Cannot Access The System Control Center

    Cannot access the If you cannot access the System Control Center, refer to the troubleshooting procedures for the appropriate hardware System Control Center configuration: • Computer is connected directly to the terminal • Terminal is connected to an Ethernet device Computer is connected Follow the steps below if your computer is connected directly to the terminal.
  • Page 52: Using The Terminal Leds To Troubleshoot

    Using the terminal LEDs This section explains how to use LED appearance to troubleshoot. Refer to Figure 26 for power and cable connections to troubleshoot when completing a troubleshooting procedure. Figure 26: Remote terminal power and cable connections Fatal error indication If the Power LED is off and one or more of the other LEDs is flashing, the unit may have to be replaced.
  • Page 53: All Leds Are Off

    All LEDs are off If all the LEDs are off, the power connections may not be secure or the power source may be faulty. Refer to Figure 26 and follow these steps: 1. Make sure the DC power cord is securely connected to the DC IN connector on the terminal.
  • Page 54: Lan Led Is Illuminated

    3. If the LAN LED is still not lit, check the Windows Device Manager to see if your computer's NIC is installed correctly. a. In Windows 2000, for example, right-click My Computer → Hardware → on the desktop and choose Properties Device Manager .
  • Page 55: If The Lan Led Dims

    If the LAN LED dims If the LAN LED goes dim, follow these steps: 1. Plug the Ethernet cable back into the Ethernet port. 2. Check the IP address assigned to the computer. → Run . The Run box appears. a.
  • Page 56: Other Devices Connected To The Terminal

    Other devices If a device other than a computer is connected to the terminal, the System Control Center is probably never accessible. However, connected to the you can troubleshoot using the following LED conditions: terminal • Receive LED is not illuminated •...
  • Page 57: Power Led Is Blinking

    3. If the Power LED still does not come on remain on, power cycle the terminal by unplugging the power cord from the power source, waiting 10 seconds, and plugging it back in. 4. If the problem persists, contact customer support. Note: If the Power LED is not on, the other front panel LEDs may not be on or may not come on.
  • Page 58 Figure 27: Attaching the terminal to the pedestal base 2. Align the bottom set of ventilation openings on the remote terminal with the guides on the pedestal base. See Figure 27. 3. Gently slide the remote terminal into the pedestal base until the remote terminal locks into position.
  • Page 59: Frequently Asked Questions (Faqs)

    Appendix A Frequently asked questions (FAQs) This chapter contains answers to common FAQs. The following FAQ topics are discussed: • Contact information on page 45 • General FAQs on page 46 • DIRECWAY Professional FAQs on page 49 Contact information If you need warranty or repair support, your contact information varies depending on your location.
  • Page 60: General Faqs

    General FAQs 1. What geographic area is covered by the service? As of this printing, the 48 continental states and Puerto Rico are covered by the service. Check our web site, www.myDIRECWAY.com, to see the current coverage area. 2. Can I use the same dish for my DIRECWAY service and my DIRECTV services? Yes, the system has an upgrade kit that you can install on your existing dish in order to receive DIRECTV services.
  • Page 61 The means used in the satellite industry to check transmit satellite dish alignment is cross polarization co-polarization isolation measurement or cross pol for short. Until recently, cross pol measurements could only be made by satellite maintenance personnel. Your ACP-equipped system can enter a test mode and initiate an automatic cross pol test session between your satellite dish and the NOC.
  • Page 62 Home networking equipment may be required and is not included with your DIRECWAY System. For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes Network Systems LLC (HNS) is not responsible for home network configuration or management).
  • Page 63: Direcway Professional Faqs

    When you need to access information from your corporate LAN, you can enable your VPN client, keeping in mind that you may see a reduction in throughput. At this time, Hughes Network Systems, LLC (HNS) does not endorse or support any VPN products.
  • Page 64 www.direcway.com for more information, and contact your corporate network manager to see if DIRECWAY VPN Accelerator can be integrated into your DIRECWAY service. Appendix A • Frequently asked questions (FAQs) 1035978-0001 Revision A...
  • Page 65: Typical Operating System Settings

    Appendix B Typical operating system settings This appendix explains how to configure Windows and MacIntosh operating system settings so that your computer can communicate with the terminal. The following topics are discussed: • Determining if DHCP is enabled on the remote terminal on page 51 •...
  • Page 66: Configuring Windows For A Static Ip Address

    Note: Home networking equipment is required but not included. For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes Network Systems, LLC (HNS) is not responsible for home network management or troubleshooting). Simultaneous use of high bandwidth applications by multiple users may result in degradation of speed.
  • Page 67: Windows 98Se Or Me

    Start→ Settings → Control Panel Windows 98SE or Me 1. Select 2. Select . The configuration dialog box opens Network Network to the tab. See Figure 28. Configuration Figure 28: Network dialog with Configuration tab 3. Select the TCP/IP protocol bound to the NIC connected to the remote terminal and select Properties.
  • Page 68: Tcp/Ip Properties

    Figure 29: TCP/IP Properties 4. Select Specify an IP Address. Enter an appropriate IP address from the range of available IP addresses. Refer to page 52 for more information on how to view available IP addresses. 5. Enter the appropriate subnet mask in the Subnet Mask field.
  • Page 69: Windows 2000

    6. Select the tab. Enter the terminal IP Address in the Gateway field. See Figure 30. New Gateway Figure 30: Entering the terminal’s IP address 7. Select Add. 8. Select the DNS Configuration tab, and verify the following settings: a. Make sure Enable DNS is selected.
  • Page 70: Local Area Connections

    2. Select the icon. See Network and Dialup Connections Figure 31. Figure 31: Network and Dialup Connections 3. Right-click on the Local Area Connection that connects to the terminal and select . See Figure 32. Properties Figure 32: Local Area Connections Appendix B •...
  • Page 71: Local Area Connection Properties

    4. Ensure the Client for Microsoft Networks and Internet Protocol (TCP/IP) are installed and checked. If NetBEUI is installed, uninstall it. 5. Select Internet Protocol (TCP/IP) being careful not to uncheck it, and then select Properties. See Figure 33. Figure 33: Local Area Connection Properties 6.
  • Page 72: Tcp/Ip Properties

    9. Enter for the Preferred DNS server field. See 66.82.4.8 Figure 34. Figure 34: TCP/IP Properties 10. Select OK to save and close Internet Protocol (TCP/IP) Properties. 11. Select Close again to save and close Local Area Connection Properties. 12. Reboot the PC if necessary. Appendix B •...
  • Page 73: Windows Xp

    Windows XP 1. Open the Control Panel by selecting → → and double-click the Start Settings Control Panel icon. See Figure 35. Network and Dial-up Connections Note: If the Control Panel is in category view select Network and Internet Connections then select Network Connections.
  • Page 74: Tcp/Ip Properties

    Figure 36: Local Area Connections 4. Ensure the Client for Microsoft Networks and Internet Protocol (TCP/IP) are installed and checked. If NetBEUI is installed, uninstall it. 5. Select Internet Protocol (TCP/IP) and select Properties being careful not to uncheck the check box. See Figure 37. Figure 37: TCP/IP Properties Appendix B •...
  • Page 75 6. In the General tab, select Use the following IP . Enter an appropriate IP address from the range of address available IP addresses and the appropriate Subnet Mask for your network in the fields provided. Enter the IP address of the terminal for the Default Gateway.
  • Page 76: Configuring Windows To Support A Dhcp-Enabled Terminal

    Configuring Windows to This section explains how to configure Windows operating systems to support a DHCP-enabled terminal. support a DHCP-enabled terminal Start→ Settings → Control Windows 98SE and Me 1. On the client computer, go to Panel and double-click Network. See Figure 39. Figure 39: Control Panel Note: On Windows ME computers, choose View All Control Panel Options to see the Network icon.
  • Page 77: Network Window

    2. A list of network components appears. See Figure 40. Figure 40: Network window 3. Select the TCP/IP entry associated with the Network Interface Card (NIC) and then select . The Properties TCP/IP Properties window appears. See Figure 41. Figure 41: TCP/IP Properties Appendix B •...
  • Page 78: Gateway Tab

    4. In the IP Address tab, select Obtain an IP address automatically 5. Select the Gateway tab. Remove any installed gateways by selecting them and selecting Remove. See Figure 42. Figure 42: Gateway tab 6. Select the Disable DNS radio button on the Configuration tab.
  • Page 79: Windows 2000

    Start→ Settings → Control Windows 2000 1. On the client computer, go to and double-click Panel Network and Dial-up Connections 2. A list of network connections appears. See Figure 43. The icon must be listed. If it is not, the Local Area Connection network is not installed correctly.
  • Page 80: Windows Xp

    4. Ensure that the Client for Microsoft Networks Internet Protocol (TCP/IP) are installed and checked. If NetBEUI is installed, uninstall it. 5. Select . Be careful not to uncheck Internet Protocol (TCP/IP) the check box. 6. Select the button. The Properties Internet Protocol Properties window appears.
  • Page 81 2. A list of network adapters appears. A Local Area Connection must be listed under LAN or High-Speed Internet. See Figure 46. If not, the network is not installed correctly. Figure 46: Network Connections 3. Right-click the icon that represents Local Area Connection the Network adapter that connects the computer to the Satellite Gateway and select...
  • Page 82: Local Area Connection Properties

    4. Ensure that the Client for Microsoft Networks Internet Protocol (TCP/IP) are installed and checked. See Figure 47. If NetBEUI is installed, uninstall it. Figure 47: Local Area Connection Properties 5. Select and select . See Internet Protocol (TCP/IP) Properties Figure 48.
  • Page 83: Configuring A Macintosh For A Static Ip Address

    6. Ensure that both Obtain an IP address automatically options are Obtain DNS server address automatically selected. If not, select them. 7. Select OK to close the open dialog boxes and finish the configuration. 8. Restart the computer even if Windows does not require you to do so.
  • Page 84: Mac Network Screen

    Figure 50: Mac Network screen 3. Make sure the TCP/IP tab is selected. 4. Select the drop-down list. See Figure 51. Configure Figure 51: Select Manually from the Configure drop-down list 5. Select Manually Appendix B • Typical operating system settings 1035978-0001 Revision A...
  • Page 85: Configuring A Macintosh To Support A Dhcp-Enabled Terminal

    6. Type the appropriate IP address from the range of available IP addresses in the field. See page 51 for details. Do IP Address not use the numbers in the examples, which are for illustrative purposes only. 7. Select the Apply Now button. The Mac is now configured. Configuring a Follow the steps below to configure a terminal with DHCP enabled on a MacIntosh system.
  • Page 86: Mac Network Screen

    Figure 53: Mac Network screen 3. Make sure the TCP/IP tab is selected. 4. Select the drop-down list. See Figure 54. Configure Figure 54: Select DHCP from the Configure drop-down menu 5. Select . Notice the field grays out. Using DHCP IP Address 6.
  • Page 87: Home Networking

    For network setup, support and configuration, contact your network hardware manufacturer and/or operating system software developer (Hughes Network Systems, LLC (HNS) is not responsible for home network management or troubleshooting). Simultaneous use of high bandwidth applications by multiple users may result in degradation of speed.
  • Page 88: Basic Wireless Considerations

    Basic wireless Wireless networks are easy to install because you do not have to run any cables. Instead, a wireless base station is connected to the considerations terminal Ethernet port. Wireless NICs are installed in each computer you want on the network. These components are available at most computer supply stores and outlets.
  • Page 89: Basic Ethernet Considerations

    Basic Ethernet Ethernet hubs, cables, and NICs can be purchased at most computer supply stores or outlets. They are relatively inexpensive considerations and easy to install. The Ethernet interface must support auto-negotiate, a feature that enables compatibility and inter-operability among Ethernet devices. Select an Ethernet hub based on how many computers or other devices are connected to the network, and how fast you need the data connection to be.
  • Page 90 Remember that prepared Ethernet cable, cable that already has RJ-45 jacks installed at the ends, are usually available in lengths of no more than 50 feet. If the cable length exceeds 50 feet, use a kit to install the RG-45 jacks at both ends of the cable. (This is called terminating the cable.) The kits are available at some electronic supply or home supply stores.
  • Page 91: Declaration Of Conformity

    (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party’s name: Hughes Network Systems, LLC Address: 11717 Exploration Lane, Germantown, MD 20876 Telephone: 1-866-DIRECWAY (347-3292) Trade Name: HUGHES, DIRECWAY...
  • Page 92 For DW7700 Standards to which Conformity is declared: FCC Part 68 Part 68 Compliance -- This equipment (Two-Way DIRECWAY System: Model Numbers: DW7700) complies with Part 68 of the FCC rules and requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other inforrmation, the product Part Number (P/N) in the format XXXXXXX-XXXX and an eight digit Electronic Serial Number...
  • Page 93 Telephone Company may request that you disconnect the equipment until the problem is resolved. Hughes Network Systems must make any necessary repairs to the modem portion of this equipment in order to maintain valid FCC registration. Do not attempt to repair or service your modem.
  • Page 94 Appendix D • Declaration of Conformity 1035978-0001 Revision A...
  • Page 95: Acronyms And Abbreviations

    Acronyms and abbreviations VAR – value added reseller VPN – virtual private network DHCP – Dynamic host control protocol DNS – domain name server DVADB – DIRECWAY virtual private network dial backup FCC – Federal Communications Commission IP – Internet protocol LAN –...
  • Page 96 • Acronyms and abbreviations 1035978-0001 Revision A...
  • Page 97: Index

    Index Category 5 Ethernet cable Network interface card. See NIC 12, 18, 33 Connectivity Test Networking Contacting technical support description Cooling vents wired (Ethernet) wireless 2, 52, 73 73, 75 auto-negotiate setting DW7000 cooling vents LEDs maintenance Pedestal base PC and MAC system requirements installing troubleshooting Ping test...
  • Page 98 System Status Transmission Info System Information page System Status page Transmission Info page Troubleshooting Web Acceleration 2, 52, 73, 74 Wireless base station • Index 1035978-0001 Revision A...

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