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Hughes 9201 User Manual

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Hughes 9201 User Guide
P/N 3500152
Version 4.4

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Summary of Contents for Hughes 9201

  • Page 1 Hughes 9201 User Guide P/N 3500152 Version 4.4...
  • Page 2 Copyright  2010 Hughes Network Systems, LLC. All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC., 11717 Exploration Lane, Germantown, Maryland 20876.

  • Page 3: Afety Nformation

    Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death. Disconnect the Terminal from the computer and store the unit indoors if lightning is anticipated in the area of operation. BGAN 9201 User Manual...
  • Page 4 Avoid placing the Terminal close to cigarettes, open flames or any source of heat. Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment. Only use a soft damp cloth to clean the Terminal.
  • Page 5 Satellite Terminals that are more than 2 meters away. Many types of older hearing aids may be susceptible to interference, making it very difficult to use them near a Terminal. Should interference be experienced, maintain additional separation between you and the Satellite Terminal. BGAN 9201 User Manual...

  • Page 6: Table Of Contents

    Registration status and coverage map ......... 18 Status bar ..................... 18 Fixed/Semi-Fixed Installation ..............19 M2M Overview ..................19 M2M Satellite Terminal Point Once Installation Procedure ....20 Error cases .................... 21 ___________________________________________ 22 ERMINAL VERVIEW BGAN 9201 User Manual...
  • Page 7 ______________________________ 61 AUNCH OFTWARE NSTALLATION Supported Operating Systems ............... 61 BGAN Launchpad Corporate Edition or Personal Edition ..61 Installation Wizard ..................62 BGAN L ___________________________________ 66 AUNCH VERVIEW PIN Code entry ..................67 Personalization ................... 67 BGAN 9201 User Manual...
  • Page 8 Front Panel LED Indicators for ACA ..........89 LaunchPad “Automatic Connection Mode” Description ..89 USIM APN Mode vs. Manual APN Mode ........90 DNS Server ....................91 DNS Server – Automatic Mode ............91 DNS Server – Manual Mode ............. 91 BGAN 9201 User Manual...
  • Page 9 Turning Logging On and Off ............117 _________________________________________ 118 OWER Satellite Terminal Boot Behavior ............118 _________________________________________ 121 OFTWARE PGRADER Instructions for the Hughes 9201 software upgrader ....... 121 PIC Upgrade .................... 125 MAC UpgradeR ..................126 ___________________________________________ 127 ROUBLE HOOTING _______________________________________ 130...
  • Page 10 Performance ..................132 SSID...................... 132 _____________________________________ 133 ECHNICAL PECIFICATIONS __________________________________ 134 ECLARATION OF CONFORMITY EU RoHS (Restriction of Hazardous Substances) Directive ....134 EU WEEE (Waste Electrical and Electronic Equipment) Directives 134 __________________________________________________ 135 LOSSARY viii BGAN 9201 User Manual...

  • Page 11: Introduction

    BOUT RODUCT The Hughes Network System (HNS) 9201 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication. The 9201 allows you to simultaneously send and receive IP packet and circuit-switched data via Universal Serial Bus (USB), Ethernet, Integrated Services Digital Network (ISDN), and WLAN interfaces over the Inmarsat BGAN satellite network.

  • Page 12: About This User Guide

    BGAN satellites by pointing the terminal to that satellite. In addition to the satellites, the BGAN system includes infrastructure equipment on the ground, that connects to telephone networks and the internet. By accessing the satellites, your terminal can then connect to telephone and data networks. BGAN 9201 User Manual...

  • Page 13: Package Contents

    ACKAGE ONTENTS When you unpack the Satellite Terminal package, you will find the following: BGAN 9201 Broadband Satellite Terminal and WLAN  Access Point Rechargeable lithium ion battery pack  AC power adapter and cable (100 – 240 VAC) ...

  • Page 14: Etting Tarted

    2. Open the battery door. (If you have already installed the battery, release and then remove it.) 3. Push the button on the left-hand side of the USIM/SIM card holder. This releases the holder from its slot. BGAN 9201 User Manual...
  • Page 15 5. With the card in place, orient the holder with the card‟s gold contacts facing down. Place the holder back in its slot in the BGAN terminal. 6. Put the battery into its slot in the BGAN terminal and lock it in place. Close and lock the battery door. BGAN 9201 User Manual...

  • Page 16: Put The Battery On Charge

    If the AC Power cable does not fit into your power outlet, use the travel adapter.  You can operate the Satellite Terminal while the battery is charging. Note You are now ready to install the BGAN LaunchPad Software. BGAN 9201 User Manual...

  • Page 17: Installing Bgan Launch Pad

    The stored fix may be acceptable in which case the terminal may be able to register, but the LED will continue to flash indicating the terminal is still trying to get a fix. BGAN 9201 User Manual...

  • Page 18: Connecting The Terminal To The Computer

    (USB, Ethernet, WLAN and ISDN) can be used for data transfer depending on the Note service required. Your computer must be configured to support your chosen connection method. Refer to the documentation supplied with your computer for details. BGAN 9201 User Manual...

  • Page 19: Connecting By Usb

    USB Hardware has been connected. You should then follow the computer‟s instruction to install the Hughes USB LAN LINK driver software (for computers using the Windows operating system, the installation is carried out using a Found New Hardware Wizard).

  • Page 20: Connecting By Ethernet

    1. Connect the supplied Ethernet cable to your computer‟s Ethernet port, and insert the other end of the connector into the BGAN terminal‟s Ethernet port. 2. At the terminal, slide the cable through the rubber door slot in order to secure and protect the connection. BGAN 9201 User Manual...

  • Page 21: Connecting By Isdn

    Note: If WEP is enabled, you must provide other WLAN users with the proper WEP key in order for them to connect to the terminal. You are now ready to Register with the Network. BGAN 9201 User Manual...

  • Page 22: Connecting With The Network

    The network will not allow you to register with Flashing Red the stored GPS fix. You need to get a new GPS fix. The GPS receiver in the terminal is faulty. Solid Red Contact your Service Provider. BGAN 9201 User Manual...

  • Page 23: Pointing The Terminal

    Note that an angle of 0 to 45 degrees is displayed on the inside portion of the protractor, while a 46 to 90 degree angle is displayed on the outside portion. To start, select an angle between 15 and 30 degrees. BGAN 9201 User Manual...
  • Page 24  Do not stand in front of the Antenna The Satellite Terminal emits radio frequency energy when in operation. Do not stand or place objects in front of the antenna when the terminal is operational. Note BGAN 9201 User Manual...

  • Page 25: Using The Bgan Launchpad

    4. When you have successfully registered with the network, your position will be displayed on the map, but only if allowed by local regulations. 5. You can now make phone calls or set up data connections as described later. BGAN 9201 User Manual...

  • Page 26: Using The Bgan Terminal Signal Quality Leds

    3. When you have finished pointing the terminal, you are ready to register with the network. . Note: You can register with the network by pressing the “Audio” button on the terminal for 3- BGAN 9201 User Manual...

  • Page 27: Registering With The Network Using Web Ui

    When you have successfully pointed the antenna, you then need to exit antenna pointing, and register with the network. You can do this by a long press of the audio button on the 9201. If you have an ISDN handset connected to the terminal, you can exit pointing and register by pressing the #1# keys.

  • Page 28: Registration Status And Coverage Map

    The availability of service at the edge of coverage areas fluctuates depending on various conditions. TATUS BAR The Connected to status, terminal Status and Signal strength are all shown on the status bar, as shown below: BGAN 9201 User Manual...

  • Page 29: Fixed/Semi-Fixed Installation

    M2M O VERVIEW The 9201 can be used unattended in a machine to machine (M2M) scenario, e.g. for SCADA applications. For this scenario the terminal should be configured as described below. The parameters described below are only supported on the Web UI.

  • Page 30: M2M Satellite Terminal Point Once Installation Procedure

    1. Prepare the M2M satellite terminal: route power and Ethernet cables through the cable ports, mount the 9201 in the enclosure and connect all cables. Set the housing to the correct elevation angle for your location. (At 0 degrees, the unit is vertical, pointing to the horizon and at 90 degrees it is horizontal, pointing to the sky.)

  • Page 31: Error Cases

    The unit may be incorrectly pointed and the signal may be too weak – check pointing procedure. The SIM subscription may be wrong – check with the satellite service provider. Connecting tone does not turn on Always on data connection may not be configured. BGAN 9201 User Manual...

  • Page 32: Erminal Verview

    ISDN interface will power off. The following table summarizes the interface on/off behavior during battery and DC Power operation. Interface Battery Operation DC Power Operation Ethernet ISDN After 5 minutes if no ISDN device detected, turns off. WLAN (default) Enabled BGAN 9201 User Manual...

  • Page 33: Establishing Communications Between Computer And Ut

    If you have any problems, please use the hexadecimal WEP key to connect your computer to the terminal. Up to a total of eleven users can access the Satellite Terminal simultaneously through the Ethernet, USB and WLAN interfaces. BGAN 9201 User Manual...

  • Page 34: Terminal Features

    Once you have the terminal correctly pointed to the satellite, you can long press (3-4  seconds) the “Audio” button to register with the network. You can tell when you are registered with the network when the solid green GPS LED goes out. BGAN 9201 User Manual...

  • Page 35: Indicator Lights (Leds)

    The Battery LED indicates the battery status and functions differently depending on whether the terminal is powered from an external power adapter or from the internal battery. External Power Adapter – Status No battery. Green Battery fully charged. Flashing Battery charging. Green Flashing Red Battery Fault – not charging BGAN 9201 User Manual...
  • Page 36 It is red if Wireless LAN is on and WEP is disabled.  If Wireless LAN is enabled and the terminal is operating off battery power, the LED flashes at  1/8 duty cycle 1-second period to save power, after the unit exits pointing. BGAN 9201 User Manual...

  • Page 37: Compass

    The terminal has been tested to work with the following solar panels: IDG T-60 (3 panels) form IDG Europe (60W max, 3.3A at max power)  SunCatcher F0001 (2 panels) from Powerline Electronics Accessories (14.5W max)  55 Watt Solar West Panel  BGAN 9201 User Manual...

  • Page 38: Terminal Accessories

    10 to 32VDC. XTENDED ATTERY The Extended lithium ion battery pack can be purchased through your distributor or supplier. The Extended battery pack has the same form factor as the standard battery pack, with 50% more capacity. BGAN 9201 User Manual...

  • Page 39: Ac Power Adapter

    LAN hub, a "crossover" LAN cable is required. IXED OUNT The following items are found in the Fixed Mount Kit. The user is responsible for mounting the hardware to a suitable surface. Fixed Mount Screws (Theft-Proof)  BGAN 9201 User Manual...

  • Page 40: External Antenna

    NTENNA The external antenna is a 20” x 20” x .5” (500mm x 500mm x 12mm) passive antenna with a  10 meter long cable. It can be mounted permanently using the Fixed Mount Kit accessory. BGAN 9201 User Manual...

  • Page 41: Isdn Compatible Devices

    The terminal has been successfully tested with the following ISDN handsets: ASCOM Eurit 33 plus  SwissVoice Eurit 25  Nera and Thrane ISDN handsets  Siemens Gigaset SX255  Hughes 2-4 Wire terminal adapter using any 2-wire analog handset  BGAN 9201 User Manual...

  • Page 42: Using The Hughes Ut Web Ui

    UGHES UT W CCESSING THE The Hughes UT now includes its own internal Web User Interface (UI). To access the UT Web UI, open your favorite Web Browser and type in the internal IP address of the UT e.g. http://192.168.128.100.
  • Page 43  Under the Tools drop down, select Internet Options  In the Browsing History section press the Settings button  On the Temporary Internet Files window, select the following option: “Every time I visit the webpage” BGAN 9201 User Manual...

  • Page 44: Properties Page

    GPS fix and the Network GPS policy has been received and it allows the GPS position to be shown to the user, it will display the Latitude, Longitude, Fix Quality, and the Last time the GPS position was updated. Time displayed is GMT time. BGAN 9201 User Manual...
  • Page 45 13. Restore factory Defaults: Clicking this button will restore the UT back to factory defaults and delete any of the User parameters that have been set-up in the UT. Hughes highly recommends that the User exhaust all possible debug procedures before using this feature.

  • Page 46: Setup Page

    Updates to this field will not take effect until the UT is rebooted. 3. DHCP Server: This allows the User to enable or disable the DHCP server. Note: Updates to this field will not take effect until the UT is rebooted. BGAN 9201 User Manual...
  • Page 47 14. Emergency Call Numbers: Allows the User to update the emergency call number that is applicable in that part of the world where the terminal is being used. 15. Apply, Cancel, and Restart Terminal buttons: These buttons are self explanatory. BGAN 9201 User Manual...

  • Page 48: Statistics

    CS Statistics also include the time of the latest call. Note: If the UT power is abruptly disconnected for some reason, the UT will not be able to save the statistics to flash and hence the statistics for the session maybe inaccurate. BGAN 9201 User Manual...

  • Page 49: Pdp Contexts

    5. Username (UN)/Password (PW): Some Service Providers require a Username and Password to be used when setting up a PDP context. This is often required when using Static Global IP addresses assigned by the Service provider. BGAN 9201 User Manual...
  • Page 50 (See CID #1 below). You can tell if a context is active by looking to see if the Global IP Address and DNS fields are populated. If they are populated, the context is active. BGAN 9201 User Manual...
  • Page 51 To activate multiple PDP contexts for additional TE devices, follow the same procedures above. Each time you activate a context for a particular local IP address, it will show up in the table as shown in the screen shot below. BGAN 9201 User Manual...

  • Page 52: Wlan

    Depending on the country only certain subsets of these channels may be used (7 options: FCC (USA), IC (Canada), ETSI (most of Europe), Spain, France, and 2 options for Japan). Channel 11 is common to almost all countries, so it is used as the default. BGAN 9201 User Manual...

  • Page 53: Wep Security

    MAC address of a PC, go to a DOS prompt and type ipconfig /all. For Mac OS X, under the Apple Menu go to "System Preferences" -> “Network” and Show “Airport”. The “Airport Id” is the MAC address. Alternatively, go to "About this Mac" -> "More Info" -> "Network" and select "Airport"." BGAN 9201 User Manual...

  • Page 54: Aca

    APN read from the USIM card (bgan.inmarsat.com). If your USIM is provisioned for more than one APN, then you can type a secondary APN in this field. If your Service Provider requires a username and password, enter them in the next two fields. BGAN 9201 User Manual...
  • Page 55 “DA”. To see if the context has been setup properly, click on the PDP Contexts page and this will show you all the contexts that have been setup (active or inactive). See screen shot below. BGAN 9201 User Manual...

  • Page 56: Isdn

    MSN rather than the bearer. Most ISDN devices correctly signal the call type (speech, 3.1KHz audio, UDI, RDI) via the bearer capability. If there is a problem, this field can be changed to use the MSN number instead. BGAN 9201 User Manual...
  • Page 57 Note: You can use different MSNs for any of the ISDN call types above, but your ISDN equipment must be programmed with the same MSN to accept incoming calls, and you must use different numbers for speech, audio and UDI/RDI calls. BGAN 9201 User Manual...

  • Page 58: Sms

    You may need to periodically delete messages to prevent the SIM from filling up which will prevent the receipt of new messages. After entering a message you can save it to drafts rather than sending it by pressing the Save button. BGAN 9201 User Manual...
  • Page 59 The Sent page allows you to view previously sent messages. Again, you may need to periodically delete messages to prevent the SIM from filling up. BGAN 9201 User Manual...
  • Page 60 The Drafts page allows you to view previously saved messages. After editing a message you can resave (Update) or send the message. BGAN 9201 User Manual...
  • Page 61 On the Compose page you can write new messages. After entering a message you can save it to drafts or send it. BGAN 9201 User Manual...
  • Page 62 On the Settings page you can configure the default settings for messages. You must have a valid Service Center number configured in order to send messages. BGAN 9201 User Manual...
  • Page 63 Remote control messages will be deleted after they are received and will not be stored in the SIM. BGAN 9201 User Manual...

  • Page 64: M2M

    If the Ping Required field is set, the UT will always send the pings at the ping interval. If the field is not set, the UT will not send pings if data was successfully sent within half the ping interval. This setting reduces the number of pings sent over the air. BGAN 9201 User Manual...
  • Page 65 For static units that are installed once the Point Once option on the Setup page is recommended. To control the unit remotely, use the SMS Remote Control feature – see the Features page and SMS Remote settings. BGAN 9201 User Manual...

  • Page 66: Features

    UT specific code in the Feature Activation Code field. You will need to provide the unit IMEI to the Service Provider. This can be found on the Properties Page. BGAN 9201 User Manual...

  • Page 67: Accessing The Ut Mobile Web Ui

    The UT queries the connecting device screen resolution to determine whether to load the normal or the mobile version of the web pages. The pages contain the same information and most operate the same way as the regular pages. BGAN 9201 User Manual...

  • Page 68: Mobile Web - Pdp Contexts

    There is insufficient room to display all the PDP Contexts on one page in the mobile web version. PDP contexts are created in the usual way from the “Add a New PDP Context” section of the screen. BGAN 9201 User Manual...
  • Page 69 However, to display a defined context, select it from the “Select Id” field and then press update. BGAN 9201 User Manual...

  • Page 70: Mobile Web - Aca Page

    There is insufficient room to display all the ACA IP address ranges on mobile version of the ACA page. To configure IP address ranges for different ACA QoSs, select the required IP range and then press Update. BGAN 9201 User Manual...

  • Page 71: Launch Pad Software Installation

    The user profile defines user restrictions so some features may not be available to you,  depending on the configuration that has been set up by your Corporate IT Manager or service provider. You are asked to enter a username and password when logging in to BGAN LaunchPad.  BGAN 9201 User Manual...

  • Page 72: Installation Wizard

    7. The Installer prepares to install the LaunchPad software. It asks you accept the licensing agreement. 8. Follow the on-screen instructions. Note the following recommended choices:  Make sure you select the appropriate Edition (Corporate or Personal ) when prompted. BGAN 9201 User Manual...
  • Page 73 Inmarsat recommends that you install BGAN LaunchPad Profile Manager with the Corporate Edition. If you want to install Profile Manager, select Browse CD for any extra features, and follow the on-screen instructions. 9. Select the directory into which LaunchPad will be installed. BGAN 9201 User Manual...
  • Page 74 Other items for selection and installation messages:  Shortcut Destination Selection  Pre-Installation Summary BGAN 9201 User Manual...
  • Page 75  Installation Complete PLEASE NOTE that the BGAN LaunchPad version numbers shown in these examples will most likely be different than the versions numbers you will see when you perform the installation. BGAN 9201 User Manual...

  • Page 76: Bgan Launch Pad Overview

    The BGAN User Interface is called BGAN LaunchPad, and allows you to view and manage the terminal‟s operations and status via a user-friendly set of tools installed on your computer. This is the screen that is displayed when you first start LaunchPad. BGAN 9201 User Manual...

  • Page 77: Pin Code Entry

    Register with Network Now button to exit pointing and connect to the network. See the section on Pointing the Terminal : Using the BGAN LaunchPad for details on how to use the Pointing Screen. BGAN 9201 User Manual...

  • Page 78: Main Display

    Up to 11 users attached to the Ethernet, USB and Wireless LAN interfaces can access the BGAN LaunchPad at the same time. In a multi-user scenario, each user must establish their own PDP context with the network, either using LaunchPad or the ACA feature. BGAN 9201 User Manual...
  • Page 79  Hex – Enter a two digit hexadecimal number (0-9, A-F) in each box on the WEP Key 1 row. You can enter up to four keys in total, and you should change the default key periodically for added security. BGAN 9201 User Manual...
  • Page 80 Channel Channel of Operation Turn on/off WEP Security WEP Security WEP Keys [1-4] Four WEP Keys None Selects the No key Key Selection WEP Key selected The terminal supports MAC Address Filtering via the web UI. BGAN 9201 User Manual...

  • Page 81: Isdn Equipment

    UDI/RDI calls. Any changes to this screen require a re-boot of the terminal to save the new configuration. Use the power button to gracefully power down and power back up. BGAN 9201 User Manual...

  • Page 82: Bgan Services

    (default is 1). This ensures that incoming voice calls are directed to your handset. The handset‟s instruction manual will explain how to do this. Note: you can make emergency calls without the correct MSN programmed into the handset. BGAN 9201 User Manual...

  • Page 83: Messaging Services

    Text screen. To be able to send text messages you need to have the SMS service center configured with the following number: +870772001799. (SMS) HORT ESSAGE ERVICE Refer to the Web UI SMS section on page 48. BGAN 9201 User Manual...

  • Page 84: Data Services

    LaunchPad displays an information note if you are about to open a streaming connection, or open two or more connections at the same time. Refer to About PDP Contexts for details on how LaunchPad manages data connections. BGAN 9201 User Manual...

  • Page 85: Vpns

    ONNECTIONS Data connections can be opened, added and managed from the Data Connections tab. To open the Data Connections tab, click on the Data icon in launch bar. The Data Connections tab opens, as shown below: BGAN 9201 User Manual...
  • Page 86 Add a Dedicated Streaming Connection Add a Data Connection  Add a VPN Add a VPN  Manage Connections View Data Connections  Delete a Data Connection  Change the icon order  Hide an icon  BGAN 9201 User Manual...

  • Page 87: Opening And Closing A Connection

    5. You can close any connection that is currently open by clicking on the appropriate icon. 6. Alternatively, click on View all data connection on terminal, and then click on the close button next to the connection you want to close. BGAN 9201 User Manual...

  • Page 88: Opening A Dedicated Streaming Connection

    Close All My Data Connections or Close all Data Connections for All Users. Note: If you are sharing the BGAN Terminal, clicking on Close All Data Connections for All Users closes the connections of other Terminal users. BGAN 9201 User Manual...

  • Page 89: Set Up Or Edit Avpn Connection

    1. Click on OK to continue. This opens the VPN connection ready for you to open a VPN application, and closes all other connections. Note the following:  All other data connections remain unavailable until you close the VPN application and the VPN connection. BGAN 9201 User Manual...

  • Page 90: Closing Avpn

    VPN connection, re-connects to the Terminal, and opens a standard data connection. The process is the same as if the Terminal was Registering with the Network for the first time. You can now use all LaunchPad features. BGAN 9201 User Manual...

  • Page 91: Adding Or Editing A Dedicated Connection

    7. Select the desired and minimum streaming data rate for this connection. 8. Check the Use error correction check box if you want to turn error correction on. 9. Click on Apply to save the displayed configuration or click on Cancel to exit without saving. BGAN 9201 User Manual...

  • Page 92: Configuring Connection Quality

    Dynamic (Network Assigned IP Address) or Use Static IP Address. If you select Use Static IP Address, enter the IP Address in the text box. You can get a static IP address from your Service Provider. BGAN 9201 User Manual...
  • Page 93 DNS Server, enter a Primary DNS Server and, if required, a Secondary DNS Server in the text box.  If required, check the Use Header compression check box to turn on header compression. 6. Click on Apply to save the displayed configuration or click on Cancel to exit without saving. BGAN 9201 User Manual...

  • Page 94: Configuring Networking Parameters

    If you change the UT IP address, you should disconnect and reconnect the TE to allow it to clear and update its IP configuration. LaunchPad will lose its connection. When you restart LaunchPad you must select the “Connect Manually” option and enter the new UT IP address. BGAN 9201 User Manual...
  • Page 95 Enter the new UT IP address: BGAN 9201 User Manual...

  • Page 96: Nat Vs Relay Mode

    To make the IP address change happen quickly a short DHCP lease should be used. The terminal defaults the lease time to 60 seconds in idle and connected mode. (Web UI Setup page.) Note that Relay mode only supports a single user TE. BGAN 9201 User Manual...

  • Page 97: Managing Isdn Connections

    2. Make sure that the ISDN interface is set up in LaunchPad or the Web UI. Refer to Setting up the ISDN Interface for details. 3. Connect the ISDN device to the ISDN connector on the BGAN Terminal. You are now ready to access ISDN Data Services. BGAN 9201 User Manual...

  • Page 98: Service Features

    The “context create” request uses the default Access Point Name (APN), username and password stored in the Satellite Terminal. You can modify these parameters using the BGAN LaunchPad or Web UI (see the ACA and M2M Web pages.) BGAN 9201 User Manual...

  • Page 99: Front Panel Led Indicators For Aca

    This is the same feature as Dynamic Background ACA on the ACA web page. It is used to automatically establish a background PDP Context for any TE that connects to the 9201. Note: LaunchPad also includes a different “LaunchPad automatic connection” option on the BGAN Services tab.

  • Page 100: Usim Apn Mode Vs. Manual Apn Mode

    LaunchPad allows the user to define the APN, along with any required username and password under BGAN Services. After the APN has been defined, it will be available when configuring the UT Automatic Connection Mode. BGAN 9201 User Manual...

  • Page 101: Dns Server

    DNS S ERVER The Hughes 9201 supports automatic or manual DNS server address assignment. DNS S – A ERVER UTOMATIC To use automatic assignment of DNS addresses to your TE, set the Primary and the Secondary DNS server addresses to 0.0.0.0. Important: both addresses must be set to 0.0.0.0 to activate this feature.

  • Page 102: Phonebook

    You can make emergency calls with an ISDN handset, or an analog handset plus ISDN terminal adapter connected to the terminal. You must have exited pointing, and you do not need to have a USIM in the terminal. BGAN 9201 User Manual...

  • Page 103: Pdp Contexts Overview

    The global address of the terminal is assigned by the Network Service Provider, and can be either static or dynamic. Dynamic global address configuration is automatically carried out by the mechanism in the terminal that activates contexts. Static global addresses must be setup with your Network Service Provider in advance. BGAN 9201 User Manual...

  • Page 104: Multiple Users

    You can also search for a contact by typing in the first few letters of the contact name in the Search text box, and then click on Go. The Contacts list then shows only the entries which match the search text. Click on All to display all contacts again. BGAN 9201 User Manual...

  • Page 105: Adding And Editing Contacts

    You can export a contact or contacts to a file on your computer. To export a contact to a file: 1. Select the contact to be exported and in the Select option window, click on Export. The Choose Export Type dialog box displays, as shown below: BGAN 9201 User Manual...
  • Page 106 The Select Address Book dialog box displays, as shown below: 3. Check the BGAN SIM check box to import the contact to the BGAN SIM. 4. Click OK to import. BGAN 9201 User Manual...

  • Page 107: Tcp Pep Software

    From BGAN Launch Pad main menu, select BGAN Services > TCP Accelerator. The TCP  Accelerator screen is then displayed. To turn on TCP PEP select “ON” from the drop down in the TCP PEP State and then hit “Apply”. BGAN 9201 User Manual...

  • Page 108: Exit, Reset And Restart Features

    You may want to restart the terminal if an error occurs. To restart the terminal: 1. Select Terminal > Restart Terminal from the LaunchPad main menu. The Restart BGAN Terminal dialog box displays, as shown below: BGAN 9201 User Manual...

  • Page 109: Getting Help

    2. Click on OK to restart the terminal, or click on Cancel to exit without restarting. GETTING HELP Support for the BGAN Satellite Terminal is provided via the following help options: Using Services  Using Support  Using Diagnostics  Using LaunchPad Help  Viewing Properties  BGAN 9201 User Manual...

  • Page 110: Bgan Profile Manager

    LaunchPad. Refer to Installing Corporate Edition for details. Creating and Editing a Profile ONFIGURING A ROFILE When you open the Profile Manager, the General tab is active, and the default profile is displayed, as shown below: BGAN 9201 User Manual...
  • Page 111 3. Configure Support Details. 4. Configure User Information. ONFIGURING A ONNECTION This section describes how to set up a connection. To do this: 1. In Profile Manager, select the Connections tab. The Connections screen displays, as shown below: BGAN 9201 User Manual...
  • Page 112 (or if you know the file name, enter it in the Path text box). When you open this connection in BGAN LaunchPad, the application automatically opens. You must close the application before you can close this connection. BGAN 9201 User Manual...
  • Page 113 Terminal to correctly route certain types of traffic. For example, if you want the traffic from a selected FTP application be routed through this dedicated connection, select the FTP template from the drop-down list. BGAN 9201 User Manual...
  • Page 114 5. If required, check the Use VPN with this connection check box, and select a VPN from the drop-down list. Note: This option does not display if you are configuring a VPN connection using Profile Manager. BGAN 9201 User Manual...
  • Page 115 ETAILS Using the Support tab, you can set the Support contact details that will display on BGAN Launch Pad. To set support details: 1. Click on the Support tab. The Support window displays, as shown below: BGAN 9201 User Manual...
  • Page 116 3. Click Save to save the displayed configuration and exit from the Support window. ONFIGURING NFORMATION After you have completed all screens in the Profile Manager and clicked on Save, the User Information window displays, as shown below: BGAN 9201 User Manual...

  • Page 117: Managing Profiles

    Note: If you want to move an icon more then one place to the right or left, you must select the icon each time before using the arrow keys. 3. If required, repeat step 2 for any other icon you want to move. ELETING A ONNECTION To delete a connection: BGAN 9201 User Manual...
  • Page 118 BGAN LaunchPad Data connections window. Note: To restore the icon, repeat step 2 and deselect the Hide icon radio button. 3. If required, repeat step 2 for any other icon you want to hide. BGAN 9201 User Manual...

  • Page 119: Security

    4. Enter the new pin in the New Pin/Password text box, then re-enter the new pin in the Confirm Pin/Password text box. 5. Click on Ok to save the changes, or Cancel to exit without saving. BGAN 9201 User Manual...

  • Page 120: Enabling Apin

    PIN. Before you can disable the PIN, you must enter the current PIN in the Enable PIN text box. 4. Click on OK to save the changes and exit, or click on Cancel to exit without saving the changes. BGAN 9201 User Manual...

  • Page 121: Software Upgrade

    3. Click “Check for updates now”, or exit the window to skip the check. OFTWARE ERSIONS AND VAILABILITY You can install the software upgrades that LaunchPad has found. 1. From BGAN LaunchPad main menu, select Update > Versions and Availability. The following screen is then displayed: BGAN 9201 User Manual...
  • Page 122 Note: if you encounter problems downloading a file, check the firewall and other settings on your PC such as McAfee Host Intrusion Prevention. These can sometimes block FTP. For details using the terminal upgrader, refer to the the Software Upgrader section on page 121. BGAN 9201 User Manual...

  • Page 123: Log Files

    1. Select File > LaunchPad event log, LaunchPad network log or LaunchPad debug log. The Event Log dialog box is shown below: 2. Select a log file from the drop-down list. 3. Click on Delete. The log file is deleted from your computer. BGAN 9201 User Manual...

  • Page 124: Displaying Log Files

    To display any of these files, do the following from BGAN LaunchPad main menu: 1. Select File > LaunchPad event log, LaunchPad network log, LaunchPad debug log or Terminal Log File. The Event Log dialog box is shown below: BGAN 9201 User Manual...

  • Page 125: Emailing Log Files

    ILES You can email the log files from BGAN LaunchPad main menu. 1. Select File > LaunchPad event log, LaunchPad network log, LaunchPad debug log or Terminal Log File. A dialog box displays, as shown below: BGAN 9201 User Manual...

  • Page 126: Printing Log Files

    Terminal Log File. A dialog box displays, as shown below: 2. Select a log file from the drop-down list. 3. Click on Print to open your operating system's print dialog box, and print the log file. BGAN 9201 User Manual...

  • Page 127: Saving Log Files To Disk

    1. Select File > LaunchPad event log, LaunchPad network log, LaunchPad debug log or Terminal Log File. A dialog box displays. 2. Click the Turn logging on/off box to turn logging on or off. 3. Click OK to save the change. BGAN 9201 User Manual...

  • Page 128: Power -O N Self -Test

    The main processor has detected a fault in the Note 1 Ethernet interface The main processor has detected a fault in the Note 1 USB interface The main processor has detected a fault on the Note 1 BGAN 9201 User Manual...
  • Page 129 Ethernet card (e.g. Local Area Connection 4). Right click on the LAN connection (maybe named differently) and select “Properties”. The following screen appears. Scroll down until you find the Internet Protocol (TCP/IP) and then click on “Properties”. BGAN 9201 User Manual...
  • Page 130 UT by typing “ping 192.168.128.100”. If you get 4 replies back, you know you have connectivity to the UT. Once you have connectivity to the UT, then you can use the Hughes Upgrader to load the latest software into the UT.

  • Page 131: Software Upgrader

    OFTWARE PGRADER The 9201 software upgrader for the latest release is available from the following web pages: www.inmarsat.com/support and www.bgan.hughes.com. 9201 NSTRUCTIONS FOR THE UGHES SOFTWARE UPGRADER The PC upgrader is distributed as a self extracting executable. 1. Run the exe file, which will unpack the BGAN upgrader into the c:\BGAN\a.b.c.d folder on your computer.
  • Page 132 6. During the Upgrade process, it is imperative that the power supply and Ethernet connections to the BGAN modem are not removed or interrupted. 7. The status and progress of the Upgrade is shown in the BGAN Upgrader window. BGAN 9201 User Manual...
  • Page 133 8. The upgrade process will proceed. After about 2 minutes the unit will reboot. 9. After about 30 seconds the new Software version will be indicated. BGAN 9201 User Manual...
  • Page 134  Configure Modem Interface: allows you to change the IP address the application uses if your 9201 has been changed from the default IP address.  Get SW version: reads the software version loaded on your modem, and the version that is available to be upgraded ...

  • Page 135: Pic Upgrade

    BGAN modem are not removed or interrupted. 3. The status and progress of the Upgrade is shown in the BGAN Upgrader window. 4. The upgrade process will proceed. After about a minute the unit will reboot. BGAN 9201 User Manual...

  • Page 136: Mac Upgrader

    5. After about 30 seconds the new Software version will be indicated. 6. The terminal has been successfully upgraded, and the power and Ethernet connections can be removed. MAC U PGRADER The MAC version of the Upgrader is distributed as a zip file. 9201_Upgrader_3.8.0.2_Mac.zip BGAN 9201 User Manual...

  • Page 137: Trouble Shooting

    See Terminal Stand Positioning forward. In a fixed installation, the Terminal‟s automatic modes are not set Set the automatic modes, see terminal will not turn on correctly Automatic Mode and reconnect to the BGAN system after a power outage BGAN 9201 User Manual...
  • Page 138 ISDN device is Alternatively, turn the terminal detected within 5 minutes from power off, then turn it on and immediately connect the ISDN device Terminal is still in antenna pointing mode Exit antenna pointing BGAN 9201 User Manual...
  • Page 139 Wait 30 seconds. problem booted. Reconnect the AC or DC power adapter or the battery, and turn on the terminal. As the terminal powers up, check the status of the LEDs, see Satellite Terminal Boot Behavior BGAN 9201 User Manual...

  • Page 140: Technology Overview

    In addition, the BGAN network periodically checks each Terminal for activity, and if the Terminal has not automatically contacted the BGAN network as described above, then the Terminal will be de-registered from the network. BGAN 9201 User Manual...

  • Page 141: Isdn

    PDP Context is a PDP Context with default QoS profile attributes and is always activated first. All other PDP Contexts with the same PDP Address are secondary PDP Contexts. Secondary PDP Contexts share the same PDP Address and connect to the same APN but may have different QoS profiles. BGAN 9201 User Manual...

  • Page 142: Wlan

    The SSID is broadcast so that any wireless device in range can read the SSID and ask permission to associate with it. The SSID is not intended as a security measure  it is used only to identify different networks. BGAN 9201 User Manual...

  • Page 143: Technical Specifications

    Nominal gain 15dBi, nominal 3dB beam width ±20 degrees. characteristics The Satellite Terminal carries a warranty for 12 months from the date of sale. Contact you Service Provider if you have questions about the warranty, or need to return the terminal for repair. BGAN 9201 User Manual...

  • Page 144: Eclaration Of Conformity

    Hughes Network Systems, LLC, of 9605 Scranton Road, San Diego, CA, 92121, USA, declares under our sole responsibility that the product Hughes 9201 Satellite IP Terminal to which this declaration relates, is in conformity with the following standards and/or other normative...

  • Page 145: Glossary

    GPS: Global Positioning System. The GPS receiver in the Satellite Terminal receives signals from the constellation of GPS satellites. It uses these signals to determine the Terminal‟s location on earth. That location is used during registration to gain access to the BGAN system. BGAN 9201 User Manual...
  • Page 146 Traffic Flow Template: A Traffic Flow Template, also called an Application Template, is a series of data filters such as QoS (Quality of Service), PDP Context and security settings, that allow the Core Network to classify packets received from an external network into the correct PDP BGAN 9201 User Manual...
  • Page 147 VPNs work by using tunneling protocols, such as L2TP, to encrypt data at the sending end, and decrypt the data at the receiving end. This "tunnel" cannot be accessed by data that is not properly encrypted. BGAN 9201 User Manual...

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