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Frequently asked questions (FAQs)
Contact information
This chapter contains answers to common FAQs.
The following FAQ topics are discussed:
• Contact information on page 45
• General FAQs on page 46
• DIRECWAY Professional FAQs on page 49
If you need warranty or repair support, your contact information
varies depending on your location.
If you purchased this product through a DIRECWAY retail
channel:
• Access the System Control Center by launching a web
browser, typing
www.systemcontrolcenter.com
URL location bar, and pressing E
in the location bar and press E
access the System Control Center with the
www.systemcontrolcenter.com
• Check our web site www.myDIRECWAY.com for more
information.
• Send an e-mail to technical support by selecting Email under
Help Center on our
• Call 1-866-DIRECWAY (1-866-347-3292).
If you purchased this product from a VAR, do not contact
DIRECWAY. Contact your VAR according to the procedure
supplied by them for technical support. They are trained to help
you with any technical problem.
Appendix A • Frequently asked questions (FAQs)
Appendix A
. Type
NTER
if you are unable to
NTER
URL.
www.myDIRECWAY.com
1035978-0001 Revision A
in the
192.168.0.1
web site.
45
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