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Hughes 9350 User Manual

Broadband satellite terminal and wlan access point
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Download this manual See also: User Manual, Installation Manual
Hughes 9350 User Guide
P/N 1038495
Version 0.4

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  • Page 1 Hughes 9350 User Guide P/N 1038495 Version 0.4...
  • Page 2 Copyright     2009 Hughes Network Systems, LLC. All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC., 11717 Exploration Lane, Germantown, Maryland 20876.

  • Page 3: Afety Nformation

    Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death. Disconnect the Terminal from the computer and store the unit indoors if lightning is anticipated in the area of operation. Hughes 9350 BGAN Terminal User Guide...
  • Page 4 Avoid placing the Terminal close to cigarettes, open flames or any source of heat. Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment. Only use a soft damp cloth to clean the Terminal.
  • Page 5 Satellite Terminals that are more than 2 meters away. Many types of older hearing aids may be susceptible to interference, making it very difficult to use them near a Terminal. Should interference be experienced, maintain additional separation between you and the Satellite Terminal. Hughes 9350 BGAN Terminal User Guide...

  • Page 6: Table Of Contents

    Setup Page ....................12 Statistics.......................14 PDP Contexts .....................15 WLAN......................19 Connecting by WLAN ...............19 WEP Security....................20 ACA ......................22 ISDN ......................26 Antenna......................28 ____________________________________________ 30 ROUBLE HOOTING ________________________________________ 32 ECHNOLOGY VERVIEW GPS ......................32 Obtaining a GPS Fix ................32 Hughes 9350 BGAN Terminal User Guide...
  • Page 7 ISDN ......................33 Dialing and Numbering ..............33 PDP Context....................33 WLAN......................34 Performance ..................34 SSID......................34 ______________________________________ 35 ECHNICAL PECIFICATIONS ___________________________________ 36 ECLARATION OF CONFORMITY FCC Compliance..................36 EU WEEE (Waste Electrical and Electronic Equipment) Directives ..37 ___________________________________________________ 38 LOSSARY Hughes 9350 BGAN Terminal User Guide...

  • Page 9: Introduction

    BOUT RODUCT The Hughes Network Systems (HNS) 9350 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication. The 9350 allows you to simultaneously send and receive IP packet and circuit-switched data via Ethernet, Integrated Services Digital Network (ISDN), and WLAN interfaces over the Inmarsat BGAN satellite network.

  • Page 10: About This User Guide

    It is focused on the specific information needed to operate the Hughes 9350 Land Mobile User Terminal. Please refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the Inmarsat LaunchPad Software.

  • Page 11: Package Contents

    When you unpack the Land Mobile Terminal Kit package, you will find the following: BGAN Land Mobile Tracking Antenna Kit • Hughes 9350 Class 10 BGAN Satellite Modem Kit • Your Service Provider will supply you with a Subscriber Identification Module (SIM) and its PIN, and Satellite Terminal configuration instructions –...

  • Page 12: Etting Tarted

    GPS fix, connecting your computer to the terminal and registering with the BGAN network. You are then ready to start using voice and broadband services. NSTALLING ERMINAL Install the Hughes 9350 terminal according to the Installation Guide P/N 1038494 supplied with the terminal. Hughes 9350 BGAN Terminal User Guide...

  • Page 13: Using The Hughes 9350

    The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal and obtained a GPS fix. .The 9350 has a power button and an ignition sense line. For the unit to turn on, the on button •...

  • Page 14: Power Up And Connection To The Internet

    60 seconds. User intervention may be required to reactivate connections for outage longer than 60 seconds. Note ONNECTING THE ERMINAL TO THE OMPUTER You can connect your computer to the 9350 terminal with one or more of the following interfaces RJ-11 Ethernet Integrated Services Digital Network (ISDN) WLAN There is no need to check the active interface.

  • Page 15: Connecting By Usb

    Hardware has been connected. You should then follow the computer’s instruction to install the Hughes USB LAN LINK driver software (for computers using the Windows operating system, the installation is carried out using a Found New Hardware Wizard). Your computer will then use this driver to connect to the terminal.

  • Page 16: Coverage Map

    OVERAGE The Hughes 9350 will perform best in areas where the elevation angle is 20 degrees or higher. Lower elevation angles increase the probability of signal outages caused by trees, buildings and hilly terrain and may severely impact the usability on the move.

  • Page 17: Using The Hughes Ut Web Mmi

    UT W CCESSING THE The Hughes UT now includes its own internal Web MMI. To access the UT Web MMI, open your favorite Web Browser and type in the internal IP address of the UT e.g. http://192.168.128.100. The web MMI opens up to the “Properties” page as shown below:...

  • Page 18: Properties Page

    1. Registration Status: This field indicates whether you are Registered with the Network. Click on the “Register with Network” button. Note: For the 9350, bypass antenna pointing is turned on as default so it will automatically register with the Network each time.
  • Page 19 13. Restore factory Defaults: Clicking this button will restore the UT back to factory defaults and delete any of the User parameters that have been set-up in the UT. Hughes highly recommends that the User exhaust all possible debug procedures before using this feature.

  • Page 20: Setup Page

    (60 seconds) that the DHCP lease to the TE is good for. This parameter was introduced because of a problem with some models of Cisco routers that will not accept a short DHCP lease time. Note: The longer the Idle-mode DHCP lease time, the Hughes 9350 BGAN Terminal User Guide...
  • Page 21 9. Satellite Selection: This parameter is used within a satellite overlap region and allows the user to override the default satellite (selected by the 9350 based upon elevation angle/GPS location) and select a different satellite. Note: This change does not take affect until the UT is reset.

  • Page 22: Statistics

    Note: If the UT power is abruptly disconnected for some reason, the UT will not be able to save the statistics to flash and hence the statistics for the session maybe inaccurate. Hughes 9350 BGAN Terminal User Guide...

  • Page 23: Pdp Contexts

    5. Username (UN)/Password (PW): Some Service Providers require a Username and Password to be used when setting up a PDP context. This is often required when using Static Global IP addresses assigned by the Service provider. Activating a PDP Context: Hughes 9350 BGAN Terminal User Guide...
  • Page 24 If your Service Provider requires a UN and PW, enter it in the Username and Password boxes, then click on “Apply”. The new connection will show up in the table above (See screen shot below for example). Background Context activated for 192.168.128.101 Hughes 9350 BGAN Terminal User Guide...
  • Page 25 You can tell if a context is active by looking to see if the Global IP Address and DNS fields are populated. If they are populated, the context is active. CID #1 Inactive; CID #2 & 3 active Hughes 9350 BGAN Terminal User Guide...
  • Page 26 To activate multiple PDP contexts for additional TE devices, follow the same procedures above. Each time you activate a context for a particular local IP address, it will show up in the table as shown in the screenshot below. Hughes 9350 BGAN Terminal User Guide...

  • Page 27: Wlan

    Channels 1-11 are used in the USA. Depending on the country, only certain subsets of these channels may be used (3 options: France, Spain or Rest of the World). Channel 11 is common to almost all countries, so it is used as the default. Hughes 9350 BGAN Terminal User Guide...

  • Page 28: Wep Security

    Please write down the WEP key that you use because once entered, there is no way to view this key again. You will have to disable WEP, reboot the terminal and set it back up again if the WEP key is forgotten. Hughes 9350 BGAN Terminal User Guide...
  • Page 29 10 selected MAC addresses that are allowed to connect to your WLAN. Note: To find out what the MAC address of a any TE is, go to a DoS prompt and type ipconfig /all. Hughes 9350 BGAN Terminal User Guide...

  • Page 30: Aca

    Note: You cannot overlap the IP address ranges. If you do, an error will pop-up telling you that you have an overlap region. Check all of the ranges for overlaps and try again. Hughes 9350 BGAN Terminal User Guide...
  • Page 31 ACA. This means that any device connected to the UT, will automatically receive a background PDP context. To activate this feature, select the “On” radio button under ACA settings for TEs using DHCP assigned IP address and click on “Apply”. Hughes 9350 BGAN Terminal User Guide...
  • Page 32 Hughes 9350 BGAN Terminal User Guide...
  • Page 33 To see if the context has been setup properly, click on PDP Contexts page and this will show you all contexts that have been setup (active or inactive). See screen shot below. Hughes 9350 BGAN Terminal User Guide...

  • Page 34: Isdn

    UDI is a 64 Kbps service that is a European standard ISDN. 6. MSN RDI (Restricted Digital Information): By default, MSN 3 is entered into the MSN RDI text box. RDI is a 56 Kbps service that is normally found in the USA. Hughes 9350 BGAN Terminal User Guide...
  • Page 35 Note: You can use different MSNs for any of the ISDN call types above, but your ISDN equipment must be programmed with the same MSN to accept incoming calls, and you must use different numbers for speech, audio and UDI/RDI calls. Hughes 9350 BGAN Terminal User Guide...

  • Page 36: Antenna

    NTENNA This web page is only used for the 9350 tracking antenna. It allows you to monitor the status of the antenna. Note: This page does not automatically update and must be refreshed to poll for the latest status. ATB State: This field indicates the detailed state of the antenna tracking board and indicates...
  • Page 37 3 satellites. Satellite ID Satellite Primary Alternate Longitude Freq kHz Freq kHz I4-F1 APAC 143.5 E 1537485 1540825 I4-F2 EMEA 25.0 E 1537920 1541115 I4-F3 AMER 98.0 W 1537070 1540730 Hughes 9350 BGAN Terminal User Guide...

  • Page 38: Trouble Shooting

    MSN programmed into the ISDN programmed into the terminal device, see ISDN Section of User Guide Ensure the appropriate MSN is programmed into the terminal, see ISDN Section of User Guide Hughes 9350 BGAN Terminal User Guide...
  • Page 39 Terminal may have a hardware or Remove DC power adapter. solutions resolve the software fault, and needs to be re- Wait 30 seconds. Reconnect the problem booted. DC power adapter and turn on the terminal. Hughes 9350 BGAN Terminal User Guide...

  • Page 40: Technology Overview

    In addition, the BGAN network periodically checks each Terminal for activity, and if the Terminal has not automatically contacted the BGAN network as described above, then the Terminal will be de-registered from the network. Hughes 9350 BGAN Terminal User Guide...

  • Page 41: Isdn

    PDP Context is a PDP Context with default QoS profile attributes and is always activated first. All other PDP Contexts with the same PDP Address are secondary PDP Contexts. Secondary PDP Contexts share the same PDP Address and connect to the same APN but may have different QoS profiles. Hughes 9350 BGAN Terminal User Guide...

  • Page 42: Wlan

    The SSID is broadcast so that any wireless device in range can read the SSID and ask permission to associate with it. The SSID is not intended as a security measure − it is used only to identify different networks. Hughes 9350 BGAN Terminal User Guide...

  • Page 43: Echnical Pecifications

    125 mph (200 km/h) Wind Exception for Magnetic Mount: 100 mph (160 km/h) 25 mm non-operational Turning Rate: 40°/s Vehicle Motions Turning acceleration 50°/s^2 Idle: 20 W Power (terminal plus antenna) Max: 100 W (when transmitting) Hughes 9350 BGAN Terminal User Guide...

  • Page 44: Declaration Of Conformity

    Signed by Nigel Bartlett (Senior Technical Director, September, 2009) and Bill Lindsay (Senior • Program Manager, September, 2009) The Ethernet cable used with the Hughes 9350 shall not be longer than 3 meters to comply with ETSI emissions requirements. Note...

  • Page 45: Eu Weee (Waste Electrical And Electronic Equipment) Directives

    The European Union (EU) directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13, 2005. Unless otherwise noted, all products, assemblies, and sub-assemblies manufactured by Hughes and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments.

  • Page 46: Glossary

    Header Compression: A header is the component of a data packet that precedes the data that you are sending. The header contains information such as source and destination address, error checking and other administrative details. In most data types this does not noticeably Hughes 9350 BGAN Terminal User Guide...
  • Page 47 PDP Context selection based on the Traffic Flow Template, and map the incoming data packets into the PDP Context with the correct QoS attributes. The use of a Traffic Flow Template allows multiple PDP Contexts to be associated with the same PDP address. Hughes 9350 BGAN Terminal User Guide...
  • Page 48 UT (User Terminal): The User terminal is the BGAN modem device (e.g. Hughes 9201, Hughes9350, etc.). USIM Card: Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM (USIM) Card. The USIM card is similar to the SIM Card that is commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions, making it extremely difficult to listen in on calls.

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