Confirming Noc Connectivity - Hughes DIRECWAY DW7000 User Manual

Confirming NOC
connectivity
Figure 23: Accessing the Connectivity Test page
Use the Connectivity Test
DIRECWAY NOC.
Note: You may want to open a second browser window to access
the Help page while conducting the Connectivity Test.
1. Click Connectivity Test
Control Center. The Connectivity Test page shown in
Figure 23 appears.
2. Click Start Test. A message appears informing you if the test
was successful.
3. If the connectivity test succeeds but you still cannot surf the
Internet, try pinging the Router Address from your computer.
Ping is a DOS command that lets you verify a particular IP
address exists and can accept requests. Ping is used
diagnostically to ensure that a host computer you are trying to
reach is actually operating. Ping operates by sending a packet
to a designated address and waiting for a response. Windows
and MacIntosh operating systems both let you use ping.
a. At the System Control Center, click on the System Info
indicator. The System Information page appears.
b. Record the router address listed in the Satellite section of
the System Information page.
c. In Windows, go to
link to check connectivity to the
on the left side of the System
→ Run . The Run box appears.
Start
Chapter 4 • Troubleshooting
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