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The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
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Finding and Organizing Information ........42 Customizing Your CN30 Computer ........43 Adjusting Settings .
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Mobile Favorites..........82 CN30 Mobile Computer User’s Manual...
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Packaging Applications for the CN30 Computer....... . 97 Installing Applications on the CN30 Computer ....... . 98 Installing Applications Using Microsoft ActiveSync .
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Troubleshooting Your CN30 Computer ........
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Contents viii CN30 Mobile Computer User’s Manual...
Safety Information Your safety is extremely important. Read and follow all warnings and cau- tions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Web Support Visit the Intermec web site at manuals (in PDF). To order printed versions of the Intermec manuals, con- tact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com...
Who Should Read This Manual This manual provides you with information about the features of the CN30 Mobile Computer, and how to install, configure, operate, maintain and troubleshoot it. Before you install and configure the CN30, you should be familiar with Pocket PC or Windows CE, your network and general networking terms, such as IP address and network naming conven- tions.
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Before You Begin CN30 Mobile Computer User’s Manual...
Using the CN30 Mobile Computer Use this chapter to familiarize yourself with the CN30 Mobile Computer. In this chapter you will find these sections: • Introducing the CN30 Mobile Computer • Audio • Battery • Beeper • Using the Keypad •...
Intermec Ready-to-work Indicator CN30 Computers with an IEEE 802.11b/g radio installed are Wi-Fir cer- tified for interoperability with other 802.11b/g wireless LAN devices. Battery Light Scan Buttons CN30 Mobile Computer User’s Manual...
The microphone is positioned on the com- puter for operation as a mobile phone when held close to the head. CN30 Mobile Computer User’s Manual Chapter 1 — Using the CN30 Mobile Computer Headset Jack Main Speaker...
(LiIon) battery. Removing the main battery when the backup battery low or critically low icon displays in the status bar may cause your CN30 to cold boot and you may lose data. Attention: L’enlèvement de la batterie principale quand le bas de secours de batterie ou les affichages en critique bas d’icône dans la barre de statut...
To install the battery Insert the tabs on the bottom of the charged battery into the CN30 56- Keyboard module and snap the battery into place. Maximizing Battery Life There are several things that you can do to prolong the life of your fully charged battery.
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You can also check the battery status by looking at the Battery light on the front of the CN30 or by using the battery diagnostics screen. To view the status of this battery, tap Start > Settings > the System tab >...
1 Tap Start > Settings > the Personal tab > the Sounds & Notifica- 2 Check for which features the CN30 Computer should enable 3 Tap the Volume icon at the top of the screen, tap On, then move the CN30 Mobile Computer User’s Manual...
Chapter 1 — Using the CN30 Mobile Computer Select a Beeper Volume To select a beeper volume for the CN30 Mobile Computer, tap Start > Set- tings > the System tab > the Intermec Settings icon. Tap the Device Set- tings option, tap (+) to expand Beeper, then tap (+) to expand Volume.
TE 2000 Overlay The CN30 supports TE 2000 VT100/220/320/340 and ANSI, TE 2000 5250, and TE 2000 3270. When you order the CN30 with a TE 2000 application, you must order the corresponding keypad overlay. Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VT/ ANSI keyboard, an IBM 5250 keyboard, or an IBM 3270 keyboard.
There are two color-coded modifier keys on the CN30: the orange key and the green key. You press and release the first key, then press and release the second key to access the color-coded character or function printed above a key.
Assigning Functions to Keys Go to Settings >the Personal tab > Buttons to assign a program to a “soft key”. CN30 Mobile Computer User’s Manual Chapter 1 — Using the CN30 Mobile Computer Backlight key Scan buttons Green key...
Chapter 1 — Using the CN30 Mobile Computer Using the 10-Key Keypad Module Orange key The 10-key keypad module provides basic navigation through the Win- dows Mobile Version 5.0 screens. To rotate the display On the 10-key keypad, press the Green key. Press the Windows Logo key.
Magnifier Application The Magnifier application allows you to view an enlarged portion of the CN30 Computer screen by tapping and holding the stylus. The enlarged window can be moved to any location on the screen. To Start Magnifier with the Keypad •...
Chapter 1 — Using the CN30 Mobile Computer Using the Power (I) Key When you press the (I) key to turn off the CN30, you actually put the CN30 in Suspend mode. In Suspend mode, the CN30 continues to supply power to all memory, but turns off power to most hardware.
The Start screen has two distinct areas; the desktop and the taskbar. The desktop displays shortcuts to some of the applications installed on the CN30 Computer. The taskbar displays the Start menu, the time, the onscreen keyboard icon and the desk- top icon.
Performing a Cold-Boot on the CN30 Computer If the CN30 Computer or an application is locked up and does not respond to a warm-boot, do the following. 1 Release the lower clip of the hand strap and slide the latch to the left.
Software Build Version To check to see if your CN30 Mobile Computer has the latest software build, select Start > Internet Explorer > the Intermec logo. The latest soft- ware build version is displayed beneath the Version Information title. This information is useful should you need product support assistance.
Chapter 1 — Using the CN30 Mobile Computer Using the Speakers The high-volume speaker on the back of the CN30 Computer, is capable of variable volume levels. This speaker is capable of reproducing voice and WAV files, and is used primarily to convey status tones. There is a separate volume control in the toolbar at the top of the display.
Off option. Using the Status Lights The status lights on the CN30 Computer turn on to indicate the status of the battery or a successful decode of a bar code. The battery lights and the battery screen icon work with each other to alert you to the status of your battery.
The CN30 Computer supports the scanning of 2D images. Plus, if you are using an integrated handle or a tethered scanner, the way you scan bar codes is different.When you unpack the CN30, these bar code symbologies are enabled: •...
1 Press (I) to turn on the CN30 Computer. 2 Point the scanner window at the bar code label and hold the CN30 Com- puter steady a few inches from the label. 3 Press the Scan button on the keypad or pull the trigger on a handle and center the red aiming beam over the bar code label.
Computers. The CN30 Mobile Computer supports Secure Digital storage cards. To access the card slot, locate the access door at the side of the CN30 Mobile Computer, remove its two screws, then remove the door. See the CN30 Mobile Computer Quick Start Guide (P/N: 962-054-125) for more informa- tion.
3 Push in on the SD card until you hear it unlatch. The card should eject far enough that you can easily remove it from the CN30. If the card does not eject easily, you can use the door catch to remove it by turning the door upside down and using the catch to pull out the SD card.
Chapter 1 — Using the CN30 Mobile Computer Physical and Environmental Specifications Use this section to locate technical information about the CN30 and its available features and options. Hardware Microprocessor: Intel X Scale PXA272 Application Processor: 520 MHz RAM Memory: 64 or 128 MB...
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SmartSystems™ Support: Centralized remote support capability; configures, updates, and maintains single devices or entire populations; real-time or batch, wired or wireless. Based on Wavelink Avalanche™ with Intermec value add utilities. Physical Dimensions Length: 24.1 cm (9.5 in) with 56-Key Module Length:16.5 cm (6.5 in) with 14-Key Module...
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Chapter 1 — Using the CN30 Mobile Computer Power Specifications Note: Specifications will vary based on system configuration Operating: Rechargeable 2400 or 4800 mAh lithium-ion battery Backup: System supplies 10 minutes bridge time while replacing the battery or keyboard module...
CN30 Charge Dock Use the CN30 Charge Dock to hold a CN30 Computer with its battery installed. The charge dock charges a battery, or keypad module, provides power to the CN30 Computer, provides a USB and serial port for the docked CN30 Computer.
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Chapter 1 — Using the CN30 Mobile Computer CN30 Mobile Computer User’s Manual...
Pop-up menus give you quick and easy access to the most common actions. Below is a list of Windows Mobile components described in this chapter. Tap Start > Help, then select a topic on your CN30 Computer to find additional information on Windows Mobile components. Windows Mobile 5.0 Components...
Where to Find Information This chapter describes your CN30 Computer hardware, provides an over- view of the programs on your CN30 Computer, and explains how to con- nect your CN30 Computer to a desktop, a network, or the Internet. For instructions on setting up your CN30 Computer and installing ActiveSync, see the Quick Start Guide.
CN30 Computer. Today Screen When you turn on your CN30 Computer for the first time each day (or after four hours of inactivity), you see the Today screen. You can also display it by tapping the Start flag at the top left of your display and then Today.
Drag the stylus off the label so that the command is not carried out. The following is a partial list of programs that are on your CN30 Com- puter, in the order they appear in the Start menu. Look on the Windows Mobile Companion CD for additional programs that you can install onto your CN30 Computer.
Notifications When you have something to do, your CN30 Computer notifies you in a variety of ways. For example, if you have set up an appointment in Calen- dar, an e-mail message arrives, or a friend sends you an instant message, you...
Writing Drawing Recording Use the input panel to enter information in any program on your CN30 Computer. You can either type using the onscreen keyboard or write using Block Recognizer, Letter Recognizer, or Transcriber. In either case, the characters appear as typed text on the screen.
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When you tap the displayed word, it is inserted into your text at the insertion point. The more you use your CN30 Computer, the more it learns to anticipate. To change word suggestion options, such as the number of words suggested at one time, tap Start >...
Using Block Recognizer Character recognition software gives you a fast and easy method for enter- ing information in any program on your CN30 Computer. Letters, num- bers, and punctuation you write are translated into typed text. Tap the input panel arrow, then tap Block Recognizer. Write a letter in the box.
You can cut, copy, and paste text by tapping and holding the selected words and then tapping an editing command on the pop-up menu, or by tapping the command under Menu. CN30 Mobile Computer User’s Manual...
If you want to convert only certain words, tap Pen to disable the writing function, tap twice over the word or phrase to highlight, then tap Menu > Tools > Recognize. Tap to use your stylus like a pen CN30 Computer Mobile User’s Manual...
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Menu > Zoom. Recognition is not good under a 150% zoom. • Write the letters of a word closely and leave big gaps between words so that the CN30 Computer can easily tell where words begin and end. • Hyphenated words, foreign words that use special characters such as accents, and some punctuation cannot be converted.
In Calendar, Tasks, and Contacts, you can include a recording in the Notes tab. In the Notes program, you can create a stand-alone recording or add a recording to an open note. The drawing box indicates the boundaries of the drawing CN30 Computer Mobile User’s Manual...
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Tap Menu > View Recording Toolbar to add the recording toolbar to the bottom of the screen. 1 Hold the CN30 Computer’s microphone near your mouth or source of sound. 2 Tap the red circle to start your recording. 3 Tap the black box when finished. If you are recording in an open note, an icon appears in the note, like in the following sample.
Note: You can move files in File Explorer by tapping and holding the item you want moved, then tapping Cut or Copy and Paste on the pop-up menu. Tap a folder to open it Tap New Folder to create a new folder CN30 Computer Mobile User’s Manual...
Clock & Alarms Power Adding or Removing Programs Programs added to your CN30 Computer at the factory are stored in ROM (Read Only Memory). You cannot remove this software, and you cannot accidentally lose ROM contents. ROM programs can be updated using special installation programs with a *.XIP extension.
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• If the file is not an installer, an error message stating that the program is valid but it is designed for a different type of computer is displayed. Move this file to your CN30 Computer. If you cannot find any instal- lation instructions for the program in the Read Me file or documenta- tion, use ActiveSync Explore to copy the program file to the Program Files folder on your CN30 Computer.
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Adding a Program Directly from the Internet 1 Determine your CN30 Computer and processor type so that you know which version of the software to install. Tap Start > Settings > the Sys- tem tab > the About icon > the Version tab, then make a note of the information in Processor.
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If you do not see the program listed, you can either use File Explorer on the CN30 Computer to move the program to the Start Menu folder, or use ActiveSync on the desktop to create a shortcut to the program and place the shortcut in the Start Menu folder.
CN30 Computer. After installation is complete, the ActiveSync Setup Wizard helps you con- nect your CN30 Computer to your desktop, set up a partnership so you can synchronize information between your CN30 Computer and your desktop, and customize your synchronization settings. Your first synchroni- zation process automatically begins when finished using the wizard.
Once you have set up ActiveSync and completed the first synchroniza- tion process, you can initiate synchronization from your CN30 Com- puter. To switch to ActiveSync on your CN30 Computer, tap Start > Programs > the ActiveSync icon. Note that if you have a wireless LAN card, you can synchronize remotely from your CN30 Com- puter.
Calendar: Scheduling Appointments and Meetings To switch to Calendar on the CN30 Computer, tap Start > Calendar. Use Calendar to schedule appointments, including meetings and other events. You can check your appointments in one of several views (Day, Week, Month, Year, and Agenda) and set Calendar to remind you of appointments with a sound or other method.
Calendar; they appear in banners at the top of the calendar. Note: You cannot modify or create all-day events with attendees on the CN30 Computer. If you create all day events with attendees on your desk- top, use ActiveSync to copy such events to the CN30 Computer, then view them in Calendar.
If you have an all day event not marked Free, a hollow square is displayed. CN30 Mobile Computer User’s Manual Chapter 2 — Windows Mobile Version 5.0 Select your recurrence pattern from this list Select <edit pattern>...
Tap to return to calendar, saved automatically Tap to choose from predefined text Tap to choose from previous defined locations Tap to select a time Tap to select a date Notes is a good place for maps and directions CN30 Computer Mobile User’s Manual...
2 Tap All Day, then select Yes. Tap to select “Yes” or “No” for the all-day event You cannot modify or create all day events with attendees on the CN30 Computer. If you create all-day events with attendees on your desktop, use ActiveSync to copy such events to the CN30 Computer.
To choose how you are reminded, for example by a sound, tap Start > Set- tings > the Personal tab > the Sounds & Notifications icon. Tap this to enable the reminder feature Tap this to set reminders for new appointments CN30 Computer Mobile User’s Manual...
Adding a Note to an Appointment You can add written or typed notes and even recordings (if your CN30 Computer supports recordings) to an appointment. This is a good place for maps, drawings, and other detailed information. To edit an existing note, tap the appointment in the calendar, tap Edit, then tap the Notes tab.
2 Enter the meeting information, hide the onscreen keyboard, if needed, then tap Attendees. Only those contacts with e-mail addresses are dis- played. Select the contacts you want to invite, then tap Add to return to the list. A check mark indicates a selected category CN30 Computer Mobile User’s Manual...
To show all appointments again, tap Menu > Filter > All Appointments to clear all categories. CN30 Mobile Computer User’s Manual Chapter 2 — Windows Mobile Version 5.0 To remove a person, highlight that person,...
• Tap the General tab to change the calendar view. • Tap the Appointments tab to select what Show icons appointment indi- cators should appear when you view appointment contents. Tap and hold an icon to see its name. Selected icons are in black. CN30 Computer Mobile User’s Manual...
Contacts: Tracking Friends and Colleagues To switch to Contacts on the CN30 Computer, tap Start > Contacts. Contacts maintains a list of your friends and colleagues so that you can eas- ily find the information you are looking for, whether you are at home or on the road.
Chapter 2 — Windows Mobile Version 5.0 Synchronizing Contacts Contacts stored on your CN30 Computer can be synchronized with Out- look contacts stored on your desktop or with Mobile Information Server 2002 or later. New items entered in one location are copied to the other during synchro- nization.
Name arrow and enter the names in the proper box. Adding a Note to a Contact You can add written or typed notes and even recordings (if your CN30 Computer supports recordings) to a contact. Notes are handy for maps and drawings.
To show all contacts again, tap the text box at the top of the screen and clear the text, or tap the arrow to the right of the text box. A check mark indicates a selected category CN30 Computer Mobile User’s Manual...
Yes; or if a contact is already highlighted, tap Menu > Delete Con- tact, then select Yes. Changing Contacts Options In the contact list, tap Menu > Options, make your changes, then click ok to return to the Contacts list. CN30 Mobile Computer User’s Manual Chapter 2 — Windows Mobile Version 5.0...
Chapter 2 — Windows Mobile Version 5.0 Tasks: Keeping a To Do List To switch to Tasks on your CN30 Computer, either tap Start > Programs > the Tasks icon. Note for future access, this is added to your Start menu in the Recent Programs area, via Start >...
When finished, tap ok to return to the task list. Synchronizing Tasks Tasks stored on the CN30 Computer can synchronize with Microsoft Out- look on your desktop. Task synchronization is automatic in ActiveSync. New items entered on one computer are copied to the other during syn- chronization.
Chapter 2 — Windows Mobile Version 5.0 Notes: Capturing Thoughts and Ideas To switch to Notes on your CN30 Computer, tap Start > Programs > the Notes icon. For the future, this is added to the Start menu in the Recent Programs area, via Start >...
To synchronize your notes as files, in ActiveSync, select the Files informa- tion type for synchronization and clear the Notes information type. When you select Files, the My Documents folder for the CN30 Computer is cre- ated on your desktop. All .PWI files placed in the My Documents folder on your CN30 Computer and all .DOC files placed in the My Documents...
Exchange or Outlook and then sent from those programs. • The messages on the two computers are linked. When you delete a mes- sage on your CN30 Computer, it is deleted from your desktop the next time you synchronize.
Messages that you receive directly from an e-mail server are linked to your e-mail server rather than your desktop. When you delete a message on your CN30 Computer, it is also deleted from the e-mail server the next time you connect based on the settings selected in ActiveSync.
Companion Programs The companion programs consist of Word Mobile, Excel Mobile, and PowerPoint Mobile, and Windows Media Player. To switch to a compan- ion program on your CN30 Computer, tap Start > Programs, then tap the program name. Word Mobile Word Mobile works with Microsoft Word on your desktop to give you access to copies of your documents.
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Chapter 2 — Windows Mobile Version 5.0 matting may be lost when you save the document on your CN30 Computer. The following features are not supported in Word Mobile: Backgrounds These are not displayed or saved by Word Mobile. Bi-directional text While Word Mobile will open documents containing bi-directional text, the indentations and alignment may be displayed and saved incorrectly.
CN30 Computer. Lists Indented lists are not displayed on the CN30 Computer in the same way they are dis- played on the PC. They are mapped to the closest indentation level supported by Word Mobile.
For more information on writ- ing and selecting writing, see “Basic Skills” on page 31. Tap to return to the document list Tap and hold to see a pop-up menu Tap to format text CN30 Computer Mobile User’s Manual...
To synchronize files, first select the Files information type for synchronization in ActiveSync. When you select Files, the My Documents folder for the CN30 Computer is created on your desktop. Place all files you want to synchronize with the CN30 Computer in this folder. Pass- word-protected files cannot be synchronized.
Fonts not supported by your device are mapped to the closest font available. The original font is listed on your CN30 Computer. When the workbook is opened in Excel on your PC again, the data is displayed in the original font.
Templates folder. Excel Mobile contains a list of the files stored on your CN30 Computer. Tap a file in the list to open it. To delete, make copies of, and send files, tap and hold a file in the list.
PC. Whether the presenta- tion is opened from an e-mail message, downloaded from a file share or the Internet, copied to the CN30 Computer via a storage card, or obtained by synchronizing with your PC, slide shows created in *.PPT and *.PPS for- mat with PowerPoint 97 and later can be viewed on your CN30 Computer.
(in the bottom, left corner of the following illustration) for a pop-up menu. 5 Tap Show Options > the Orientation tab, then select an orientation. CN30 Mobile Computer User’s Manual Chapter 2 — Windows Mobile Version 5.0...
Windows Media Player for Windows Mobile Use Microsoft Windows Media for Windows Mobile to play digital audio and video files that are stored on your CN30 Computer or on a network. To switch to Windows Media on your CN30 Computer, tap Start > Win- dows Media.
“Getting Connected” on page 84. When connected to an ISP or network, you can also download files and programs from the Internet or intranet. To switch to Internet Explorer Mobile on your CN30 Computer, tap Start > Internet Explorer. Mobile Favorites...
Internet Explorer on the desktop, right-click the mobile favorite, then click Properties. On the Download tab, specify the num- ber of links deep you want to download. To conserve CN30 Computer memory, go only one level deep. 8 Connect your CN30 Computer to your desktop. If synchronization between your CN30 Computer and desktop does not start, in Active- Sync on your desktop, click Sync.
2 Tap the page you want to view. 3 The page that was downloaded the last time you synchronized with your desktop opens. If the page is not on your CN30 Computer, the favorite is dimmed. Synchronize with your desktop again to download the page to your CN30 Computer, or connect to the Internet to view the page.
Enter. Tap the arrow to choose from previously entered addresses. • To add a favorite link while using the CN30 Computer, go to the page you want to add, tap and hold on the page, and tap Add to Favorites.
Select a modem list, select your modem type. If your modem type does not appear, try reinserting the CN30 Computer into your modem dock. If you are using an external modem that is connected to your CN30 Computer with a cable, select “Hayes Compatible on COM1.” Tap Next to continue.
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5 Tap the Advanced tab from the Connections screen, then tap Dialing Rules to specify your current location. These settings apply to all con- nections. Tap Use dialing rules, tap OK, then tap Edit to continue. CN30 Computer Mobile User’s Manual...
• Get a dial-up access telephone number, a user name, and a password from your network administrator. If your CN30 Computer does not have access to a mobile phone network, insert your CN30 Computer into a modem dock. Note: To change modem connection settings in My Work Network, tap Manage existing connections.
2 Enter a name for the connection, such as “Company Connection.” In the Select a modem list, select your modem type, then tap Next to con- tinue. If your modem type does not appear, try reinserting your CN30 Computer into your modem dock.
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4 Enter the user name, password, and domain (if provided by an ISP or your network administrator). If a domain name was not provided, try the connection without entering a domain name. Tap Finish. CN30 Mobile Computer User’s Manual Chapter 2 — Windows Mobile Version 5.0...
2 In Name, enter a name for the connection, such as a company’s name. In Host name/ IP, enter the VPN server name or IP address. Next to VPN type, select the type of authentication to use with your CN30 Computer: “IPSec/L2TP” or “PPTP.” If you are not sure which option to choose, ask your network administrator.
Disconnect. • When connected via cable or cradle, detach your CN30 Computer. • When connected via Infrared, move the CN30 Computer away from the other computer or device. • When connected via a wireless network, switch off the connection.
You can set up a connection to an e-mail server so that you can send and receive e-mail messages by using a modem or network connection and Mes- saging on your CN30 Computer. The ISP or network must use a POP3 or IMSP4 e-mail server and an SMTP gateway.
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If you are using a network connection, enter your domain name in Domain. Tap Options to do additional configurations. Tap Finish to assign this service. Tap Yes to download e-mail to this new service. CN30 Mobile Computer User’s Manual Chapter 2 — Windows Mobile Version 5.0...
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Chapter 2 — Windows Mobile Version 5.0 CN30 Computer Mobile User’s Manual...
Use this chapter to understand how to install applications onto your CN30 Mobile Computer and how to configure the CN30 Computer to commu- nicate in your network. Note: Desktop icons and applet icons are shown to the left. Any place that Start is mentioned, tap the following Windows icon in the top, left corner of your CN30 desktop.
• Microsoft Mouse or compatible pointing device Converting Older Computer Applications to CN30 Applications If you have an existing application that you would like to run on the CN30 Computer, you can use the Migration Resource Kit to convert that applica- tion.
Consider any of the following when choosing a location into which to store your application: • In the basic CN30 Computer, there are two built-in storage options: the Object Store and the Flash File Store. The Object Store is a Disk on Chip (DOC) Flash that looks like a disk.
PC and is up and running. If not, go to Chapter 2, “Windows Mobile” for an URL from which to download the latest application. 1 Connect the CN30 Computer to a PC using a USB or serial cable. You may have to detach, then reattach the cable to “wake” the connection.
Installing Applications Using a Secure Digital Card If you have an SD card for your CN30 Computer, this is the best place for you to install applications. 1 If you are using an SD card reader, suspend the CN30 Computer, remove its SD card, and place it in the reader.
“Folder”=“DiskOnChip” During normal Windows Mobile system startup, there are Intermec-spe- cific and non-Intermec components that require an orderly start to properly function. These non-Intermec components may also need to start them- selves so the Windows Mobile device can function properly. Since there are...
AutoExec is reserved for Intermec use to configure Intermec-specific appli- cations. It launches the CAB installer, AutoCab (AUTOCAB.EXE), to install platform cab files to the system, such as Intermec Data Collection. When the AUTOEXEC.EXE process completes, Run Autorun then checks for the existence of AutoRun (AUTORUN.EXE) and executes this pro-...
(AUTOEXEC.DAT). This script file must be in the same directory as the program itself. Note: Intermec considers the usage of the AutoExec data file as “Intermec Private.” AutoExec installs Intermec applications such as Data Collection, Security Supplicants, Intermec Management, applets, and shortcuts from components found in the Flash File System.
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; Change the default EXEC wait time to 90 seconds. EXECWAIT 90 ; Suspend processing any commands for 10 seconds. WAIT 10 ; Suspend processing any commands until event called MyEventName is signaled. WAITFOR "MyEventName" CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
Note: If you need to add steps at boot time, add them to AUTOUSER.DAT, not to AUTORUN.DAT. AUTORUN.DAT is pro- vided by Intermec and is subject to change. AUTOUSER.DAT is the desig- nated place for the end user to add steps to the boot time process.
“\CabFiles” directory relative to the current location of Autocab, unless the location is overridden by command line arguments. AutoCab can run as a stand-alone program to install a CAB file or a directory of CAB files. CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
Set to 0 to prevent showing any installation progress interfaces. Also prevents user from canceling instal- lation. Set to 1 to show normal installation. Set to 2 to show Intermec installation progress interface (user can see what is installing but cannot cancel it). Default is 1 (show normal).
EXEC “\Program Files\My VPN\Connect.exe” MyDomain Configuring CN30 Parameters You can configure many parameters on the CN30 Computer, such as the bar code symbologies it decodes or the network settings. These characteris- tics are controlled by configuration parameters. The values you set for these configuration parameters determine how the computer operates.
Chapter 3 — Configuring the CN30 Configuring with the Setup Assistant When first setting up the CN30 Computer, use the Setup Assistant to set or enable basic network parameters and connect your CN30 Computer to the network. The Setup Assistant guides you through setting the following basic network...
Configuration Set response sent from the CN30 Computer to the host computer. commands The reader and configuration commands to set on the CN30 Computer or the current value to retrieve from the CN30 Computer. To save configuration changes in flash memory, send the .+1 reader command as the last command.
The CN30 returns the Configuring the CN30 Computer in a UDP Plus Network You can use the host computer to configure a CN30 Computer in your wireless or Ethernet network. To send and receive configuration data or files, you need to write a host application that can communicate with an Intermec Application Server (formerly Gateway or DCS 30X).
Configuration Set response sent from CN30 to host computer commands The reader and configuration commands to set on the CN30 Computer or the current value to retrieve from the CN30 Computer. To save configuration changes in flash memory, send the .+1 reader command as the last command.
Network Port parameters on each CN30 Computer in the network. Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network, the CN30 Computer communications with a host computer through the Intermec Application Server. The Intermec Application Server translates UDP Plus packets on the wire- less network into TCP/IP packets on the wired network and vice versa.
Information about other Bluetooth software is in the Bluetooth Resource Kit and the Wireless Printing Development Guide in the Intermec Developer Library, which is available as a download from the Intermec web site via www.intermec.com. Contact your Intermec representative for information.
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Chapter 3 — Configuring the CN30 • If Bluetooth is disabled, and either a warm-boot or a cold-boot was per- formed, the CN30 Computer boots up with Bluetooth disabled. Do the following to turn on Bluetooth: Select Start > Settings > the Connections tab > the Bluetooth icon > the Mode tab.
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3 Select a device to which to connect, then click Next. 4 Enter a passkey to establish a secure connection, then tap Next. Tap Yes if prompted to let the other device connect with your CN30 Computer. CN30 Mobile Computer User’s Manual...
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Chapter 3 — Configuring the CN30 5 Select what services you want from this remote device, then click Finish to return to the Devices tab. COM Ports Use this page to connect to other devices or allow other devices to connect with your CN30 Computer.
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Finish to return to the COM Ports page. 3 Tap New Incoming Port to allow other Bluetooth devices to connect with your CN30 Computer, select on which port to secure this connec- tion, then click Finish to return to the COM Ports page.
Bluetooth management items not relevant to this task. Wireless Printing has a concept of the “current wireless printer.” This printer is the one to which the CN30 Computer makes a connection when the wireless printing COM port is opened. If there is no current wireless printer, there is no wireless printing COM port.
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Device Discovery and perform a manual setup. 1 Select Start > Settings > the System tab > the Wireless Printing icon. 2 Select Manual, then tap Acquire Printer to go to the Manual Set dialog. CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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Chapter 3 — Configuring the CN30 3 Type the address of your device in the field, then click OK. Tap Cancel to return to the first screen without making changes. When you set your printer manually, your device does not receive the printer name.
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Chapter 3 — Configuring the CN30 3 Select to highlight the printer of choice, then tap OK. Tap Cancel to return to the first screen without making changes. CN30 Mobile Computer User’s Manual...
Blue- tooth headset (if the connected headset has these capabilities). From the CN30 desktop, select Start > Settings > the System tab > the Bluetooth Audio icon to access the Bluetooth Audio applet.
• Click Disable Bluetooth audio to disable Bluetooth audio input/output functionality. • Click Headset intercom for a full duplex audio link between the CN30 and the headset. • Click System audio to set up the Bluetooth headset as an audio input/ output device to play audio files and audio (speech) input for voice auto- mation or voice recognition software.
These are the registry entries (which are arrays of 128 WORDs) you need to modify to remap your keypad. Programming the Keypad Do the following to change a single key on the CN30 keypad. You can change more than one key, if desired. 1 Identify your keypad Read the four bytes of text stored in the registry entry.
5 Signal the keypad to reload Open the “ITC_KEYBOARD_CHANGE” named event and call SetEvent() to signal the keypad to reload. Alphanumeric Scan Codes Numeric Scan Codes Orange key CN30 Mobile Computer User’s Manual Orange key Chapter 3 — Configuring the CN30 Green Key Green key...
Intermec web site at www.intermec.com, for more information about each enabled option. Enabling Bluetooth Bluetooth is required for the SF51 Scanner. On the CN30 Computer, use the Bluetooth applet to enable Bluetooth communications before you con- figure the SF51 Scanner.
Creating an SF51 Connection Label To initiate a connection from the SF51 Scanner, use your EasySet applica- tion to create an SF51 connection label with the CN30 Bluetooth address. The device address is listed in the Bluetooth applet via the Devices tab on...
Viewing SF51 Scanner Information from Your CN30 Computer Note that in the CN30 Computer, the Intermec Settings applet can display up to seven separate SF51 connections. The following illustration shows such connections under the Data Collection option.
Configuring Security Use the next sections to understand how to configure each type of security on your wireless CN30 Computer. If you choose not to use security, see “Using Configuration Parameters” on page 159 for help. The CN30 Computer provides three types of security for your wireless net- work: Wi-Fi Protected Access (WPA), 802.1x, and WEP.
WEP keys also authenticate the CN30 Privacy) Computer to the access point - unless the CN30 Computer can prove it knows the WEP key, it is encryption not allowed onto the network. WEP keys are only needed if they are expected by your clients. There are two types available: 64-bit (5-character strings, 12345) (default) and 128-bit (13-character strings, 1234567890123).
1 Select Start > Settings > the System tab > the Intermec Settings icon. 2 Tap (+) to expand Communications > 802.11 Radio > Funk Security.
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For help, see the MobileLAN access WA2XG System Manual (P/N 074921). • an access point with an 802.11b/g radio that supports WPA. • a CN30 Computer with the 802.11b/g radio and the 802.1x/WPA secu- rity option. Configuring WPA Security With Funk Security Use this procedure to set WPA security on your CN30 Computer with Funk security.
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For Validate Server Certificate, select “Yes,” then press Enter. Note that you must have the date on the CN30 Computer set correctly when you enable Validate Server Certificate. If you select “TLS:” a Load a user and root certificate on your CN30 Computer. For help, see “Loading Certificates”...
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Select User Password, type a user password, then press Enter. c For Validate Server Certificate, select “Yes,” then press Enter. Note that you must have the date on the CN30 Computer set correctly when you enable Validate Server Certificate.
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“Loading Certificates” on page 129. b For Validate Server Certificate, select “Yes,” then press Enter. Note that you must have the date on the CN30 Computer set correctly when you enable Validate Server Certificate. c You must enter a User Name and Subject Name. You can also enter a Server 1 Common name or Server 2 Common name if you want to increase your level of security.
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The CN30 Computer uses the Wired Equivalent Privacy (WEP) protocol to add security to your wireless network based on the 802.11b standard. To use WEP security, you need a CN30 Computer with an 802.11b/g radio and an access point with an 802.11b/g radio.
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Edit Select Profile, make the changes needed for this profile (starting on the next page), then tap ok to return to the Profiles page. Enable Microsoft's Check this to enable Microsoft's Wireless Zero Config application and disable the Intermec Wireless Zero Config software solution for 802.11b/g, including configuration via the Wireless Network applet.
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Chapter 3 — Configuring the CN30 Profile Label Enter a unique name for your profile. Network type Tap the list to select “Infrastructure” if the network uses access points to connect to the corporate network or internet; or “Ad-Hoc” to set up a private network with one or more participants.
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3 Enter the temporal key as ASCII (12345) in the Pre-Shared Key field. To enable WPA2 encryption using a preshared key: 1 Set 8021x Security as “None.” 2 Set Association to “WPA2.” 3 Set Encryption to either “TKIP” or “AES.” CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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Chapter 3 — Configuring the CN30 4 Enter the temporal key as ASCII (12345) in the Pre-Shared Key field. PEAP (Protected EAP) This protocol is suitable for performing secure authentication against Win- dows domains and directory services. It is comparable to EAP-TTLS (see page 146), both in its method of operation and its security, though not as flexible.
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See page 143 for more information. To enable PEAP with WPA2 encryption: 1 Set 8021x Security as “PEAP.” 2 Set Association to “WPA2.” CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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Chapter 3 — Configuring the CN30 3 Set Encryption to either “TKIP” or “AES.” 4 Enter your unique Username and password to use this protocol. Select Prompt for password to have the user enter this password each time to access the protocol; or leave Use following password as selected to auto- matically use the protocol without entering a password.
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3 Enter the Common Names of trusted servers. Note that if these fields are left blank, the server certificate trust validation is not performed or required. 4 Click X to return to the Security page. CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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Chapter 3 — Configuring the CN30 TLS (EAP-TLS) EAP-TLS is a protocol that is based on the TLS (Transport Layer Security) protocol widely used to secure web sites. This requires both the user and authentication server have certificates for mutual authentication. While cryptically strong, this requires corporations that deploy this to maintain a certificate infrastructure for all their users.
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1 Set 8021x Security as “TLS.” 2 Set Association to “Network EAP.” 3 Set Encryption to either “WEP” or “CKIP.” 4 Enter your unique Subject Name and User Name as credentials for this profile. CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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Chapter 3 — Configuring the CN30 5 Tap Get Certificates to obtain or import server certificates. See page 150 for more information. 6 Tap Additional Settings to set options for server certificate validation and trust. See below for more information.
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Use following password as selected to auto- matically use the protocol without entering a password. 4 Tap Get Certificates to obtain or import server certificates. See page 150 for more information. CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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Chapter 3 — Configuring the CN30 5 Tap Additional Settings to assign an inner TTLS authentication and an inner EAP, and set options for server certificate validation and trust. See page 149 for more information. To enable TTLS with WPA2 encryption: 1 Set 8021x Security as “TTLS.”...
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Use with token cards. The password value entered is never cached. Extensible Authentication Protocol 2 If you select “EAP” for the inner authentication protocol, then select an inner EAP protocol from the Inner EAP drop-down list. CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. Use this page to import a certificate onto the CN30 Computer. Root Certificates 1 Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .CER file) to import.
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4 Select Prompt for password to have the user enter this password each time to access the protocol, or leave Use following password as selected to automatically use the protocol without entering a password. CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
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Chapter 3 — Configuring the CN30 To enable LEAP with WPA encryption: 1 Set 8021x Security as “LEAP.” 2 Set Association to “WPA.” Skip Encryption as it is automatically set to “TKIP.” 3 Enter your unique Username to use this protocol.
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NIC and the AP. The base 802.1x technology does not protect the network from “rogue APs.” These can mimic a legitimate AP to authentication protocols and CN30 Mobile Computer User’s Manual Chapter 3 — Configuring the CN30...
The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. 1 Select Start > Settings > the System tab > the Intermec Settings icon. 2 Tap (+) to expand Communications > 802.11 Radio > Security Choice.
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3 An alert box appears telling you that you must save your settings and warm boot the CN30 Computer for your new security choice to take effect. Tap Yes or press Esc to clear this box. 4 Save your settings, then perform a warm-boot on the CN30 Computer.
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Chapter 3 — Configuring the CN30 3 Tap the Network Key tab, then do the following to disable authentica- tion: a Set Authentication to either “Open” if WEP keys are not required; or “Shared” when WEP keys are required for association.
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Chapter 3 — Configuring the CN30 Do the following to enable WPA authentication: a Set Authentication to “WPA.” b Set Data Encryption to either “WEP” or “TKIP.” Do the following to enable WPA authentication using a preshared key: a Set Authentication to “WPA-PSK.”...
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Tap ok to close this screen. Note: If you select to automatically connect to non-preferred networks, your CN30 Computer detects any new networks and provides you the opportunity to configure them. CN30 Mobile Computer User’s Manual...
Using Configuration Parameters A configuration parameter changes the way the CN30 Computer operates, such as configuring a parameter to have the CN30 Computer emit a very loud beep in a noisy environment. Use any of these methods to execute configuration parameters:...
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Chapter 3 — Configuring the CN30 CN30 Mobile Computer User’s Manual...
Use this chapter to upgrade the operating system, solve problems you may encounter, and perform routine maintenance on your CN30 Mobile Computer. Note: Desktop icons and applet icons are shown to the left. Any place that Start is mentioned, tap the following Windows icon in the top, left corner of your CN30 desktop.
• Problems Transmitting Data through the Serial Port (page 166) • Problems While Scanning Bar Codes (page 166) If you send the CN30 Computer in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your device.
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• If the battery status LED is a steady amber for more than 12 hours, then replace the battery pack. • Press I to turn off the CN30 Computer, then press I again to turn on the CN30 Computer. • Press and hold I for ten seconds to warm-boot the CN30 Computer.
The CN30 Computer indicates that it is not authenti- cated. Solution Make sure that the CN30 IP address, host IP address, subnet mask, and default router are properly configured for your network. Note: Do not perform a cold-boot on the CN30 Com- puter.
CN30 Computer. Problems with Wireless Connectivity Problem When you turn on the CN30 Computer after it was sus- pended for a while (10-15 minutes or longer), it can no longer send or receive messages over the network.
RS-232 serial device using the appropriate cable adapter and null modem cable. • If the CN30 Computer is in a communications dock, make sure that the communications dock is connected to the serial device using the appro- priate cable.
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Make sure that the application you are running on the CN30 Computer is expecting input from a bar code. You may need to type this information instead of scanning it. The scanner window may be dirty. Clean the window with a solution of ammonia and water.
Le fait d’ouvrir l’unité annule la garantie et peut endommager les pièces internes. Press (I) to turn off the CN30 Computer. Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen.
The CN30 Mobile Computer automatically installs the appropriate soft- ware for radio use when the unit is powered on. It provides wireless connec- tivity via the Wireless Local Area Network (WLAN) using a radio option that provides up to 54 Mbps.
You can set the IP address and name server information using the Intermec Settings applet regardless of the type of communications that may be in your CN30 Computer. To do so, tap Start > Settings > the System tab > the Intermec Settings icon. Tap (+) to expand Communications > 802.11 Radio >...
2 Select the appropriate option from the My network card connects to drop-down list. 3 Select a wireless option from the list of adapters, such as “Conexant PRISM Wireless LAN Driver.” CN30 Mobile Computer User’s Manual IP Address Chapter 5 — Network Support Name Servers...
Profile Wizard for the 802.11b/g radio module. You can also configure wireless 802.11 communications using the Intermec Settings applet, tap Start > Settings > the System tab > the Intermec Set- tings icon to access the Communications feature. AutoIP/DHCP Automatic Private IP Addressing (AutoIP) is enabled by default in Win- dows Mobile.
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DHCP client makes to get a DHCP address. Note: Change the AutoInterval registry key value to make the client retry more often to obtain a DHCP address. CN30 Mobile Computer User’s Manual Chapter 5 — Network Support...
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Chapter 5 — Network Support CN30 Mobile Computer User’s Manual...
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Bluetooth, 119 enable speaker, 19 Funk security, 131 IP address, 162 name server Applets intermec settings IP address, 162 set vibrator, 19 viewing SF51 information, 128 wireless configuration, 164 Internet explorer Windows Mobile, 3, 30 CN30 Mobile Computer User’s Manual...
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Calendar, 49 Messages sending to contacts, 62 via Messaging composing/sending, 70 Messaging CN30 Mobile Computer User’s Manual accounts, 70 composing/sending messages, 70 connecting to a mail server, 69 getting connected, 84 managing email messages and folders, 68 Pocket Outlook, 67...
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& notifications, 7 wireless printing, 118 Setup Assistant configuring with, 108 SF51 scanner configuring, 126 creating a connection label, 127 enabling Bluetooth Bluetooth enabling for SF51 scanner, 126 imager settings, 126 viewing information from CN30 computer, 128 CN30 Mobile Computer User’s Manual...
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Sounds & Notifications applet enable beeper, 7 set vibrator, 20 Speakers, 18 beeper volume turning it on, 19 enabling via intermec settings applet, 19 Start Menu adding programs, 46 via ActiveSync, 46 via File Explorer, 46 Static WEP security Funk, 136...
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WPA authentication 802.11 radio module Zero Configuration, 157 with pre-shared key Zero Configuration, 157 WPA security Funk, 131 WPA2 (Wi-Fi Protected Access), 131 Writing mode Word Mobile, 74 Writing on the screen Word Mobile, 74 CN30 Mobile Computer User’s Manual...
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Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com CN30 Mobile Computer User's Manual *961-054-039A* P/N 961-054-039A...
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