Page 1 User's Manual CN2A Mobile Computer...
Page 2 Intermec. Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation. © 2005-2006 by Intermec Technologies Corporation. All rights reserved.
Page 3 • Remote Desktop Connection Added a new Appendix C, which explains how to remap the keypads. Also added a note that the CN2A supports one reader command (Change Configuration), although an older version of the Intermec Computer Command Reference Manual CD states that CN2 supports all reader commands.
Page 4 CN2A Mobile Computer User’s Manual...
Page 5: Table Of Contents
Using the CN2A Mobile Computer Introducing the CN2A Mobile Computer ....... . . 2 What’s New?.
Page 6 Configuring the CN2A How to Configure the CN2A Parameters ....... . 32 Configuring the CN2A With the Setup Assistant .
Page 7 Developing Applications for the CN2A ........86...
Page 8 Warm Booting the CN2A ........
Page 9 Remapping the CN2A Keypad ........
Page 10 Contents CN2A Mobile Computer User’s Manual...
Page 11: Before You Begin
Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty.
Page 12: Web Support
PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at information or to request technical support for your Intermec product. Telephone Support These services are available from Intermec Technologies Corporation.
Page 13: Who Should Read This Manual
Who Should Read This Manual The CN2A Mobile Computer User’s Manual provides you with information about the features of the CN2A and how to install, operate, maintain, and troubleshoot the CN2A. Before you install and configure the CN2A, you should be familiar with your network and general networking terms, such as IP address.
Page 14: About The Cd Attached To The Front Cover
The Intermec Computer Command Reference Manual contains detailed information about the commands available in Intermec Settings, which you may use to configure the CN2A. Please refer to this manual for help configuring your CN2A. Note: Older versions of the Intermec Computer Command Reference Manual incorrectly state that the CN2 supports reader commands.
Page 15 Dr. John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty. CN2A Mobile Computer User’s Manual...
Page 16 Before You Begin CN2A Mobile Computer User’s Manual...
Page 17: Using The Cn2A Mobile Computer
Use this chapter to familiarize yourself with the CN2A mobile computer. In this chapter you will find these sections: • Introducing the CN2A Mobile Computer • Using the Battery • Using the Keypad • Using the Touch Screen • Understanding the Screen Icons •...
Page 18: Introducing The Cn2A Mobile Computer
What’s New? This release of CN2A includes these new features: • The Remote Desktop Connection application lets you connect your CN2A over the network to a PC running Windows NT Professional, or to a server running Windows NT Server 4.0 Terminal Server Edition.
Page 19: Cn2A Features, Applications, And Accessories
• The CN2A operating system now supports Simplified Chinese, Traditional Chinese, Japanese, Korean, or Thai fonts. For help upgrading your CN2A to use one of these fonts, see “Installing an Asian Font” on page 39. • The CN2A is SmartSystems-enabled . The SmartSystems...
Page 20: Identifying The Optional Features Installed In Your Cn2A
• Wavelink Avalanche Enabler • WordPad • Remote Desktop Connection For a complete list of accessories, see “Accessories for the CN2A” on page 130. Identifying the Optional Features Installed in Your CN2A Before you continue learning to use your CN2A, you need to determine which optional features are installed in your CN2A: •...
Page 21: Using The Battery
Using the Battery The CN2A uses a lithium-ion battery as its main power source. You must fully charge the main battery before you can use the CN2A. While you change the battery, the backup battery maintains the computer’s status, memory, and real-time clock for at least 5...
Page 22: Installing And Charging The Battery
Installing and Charging the Battery Make sure you fully charge the battery before you use your CN2A. To charge the battery, you need to install it in the CN2A and place the CN2A in a dock connected to external power.
Page 23: Removing The Battery
6 Connect the power cord to the CN2 power supply. 7 Connect the power cord to an AC power outlet. The green Power light on the dock turns on. 8 Place the CN2A in the dock. The battery is fully charged in approximately 4 hours. Removing the Battery Follow these instructions to remove the battery from the CN2A.
Page 24 1 Push down on the battery door latch, and pull up on the battery door. 2 Remove the battery door and set it aside. 3 Insert the stylus between the battery and the CN2A case, and press straight down until the battery is released. CN2A Mobile Computer User’s Manual...
Page 25: Maximizing Battery Life
Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon on the taskbar of your CN2A. For help locating the taskbar, see the illustration on page 13. Battery Icon Status...
Page 26 Chapter 1 — Using the CN2A Mobile Computer Power Orange CN2A 18-Key Numeric Keypad The Orange ( additional functions printed on the keypad overlay. To access functions printed in orange on the keypad overlay 1 Press and release the Orange ( in the taskbar and Orange mode is enabled.
Page 27: Using The Scroll Keypad
1 Press and release the Orange ( in the taskbar and Orange mode is enabled. CN2A Mobile Computer User’s Manual Chapter 1 — Using the CN2A Mobile Computer icon turns off. to disable Green mode. The appear in the taskbar.
Page 28: Using The Power Key
Actions You Can Perform With the Power Key Action Do This To turn on the CN2A Press and release the Power key. To turn off the CN2A Press the Power key for 2 to 3 seconds and then release it.
Page 29: Using The Touch Screen
Using the Touch Screen The CN2A has a color touch-screen display. The screen is 240 x 320 pixels. The desktop is 240 x 300 pixels and the taskbar is 240 x 20 pixels. In addition, the screen supports Unicode characters, user-programmable fonts, and bitmap graphics.
Page 30: Understanding The Desktop
• ScanDemo is a simple application you can use to verify that your imager is working correctly. (This application is installed only if your CN2A has a scanner.) For help, see “Using the ScanDemo Application” on page 23. • Transcriber enables you to write on the screen with your stylus, and then it converts your writing to text.
Page 31: Calibrating The Screen
If the screen does not respond when you tap it with the stylus, you may need to recalibrate the screen. To calibrate the screen on a CN2A with the numeric keypad 1 Press and hold the Orange ( Release both keys. The calibration screen appears.
Page 32 The CN2A is communicating with an application that controls the Ready-to-Work icon. The CN2A is busy. This icon appears only while you are using theSmartSystems Console to upgrade the CN2A. The CN2A is attempting to connect to an application that controls the Ready-to-Work icon.
Page 33: Understanding The Status Lights
Tap the left arrow to view additional icons. Understanding the Status Lights The status lights on the CN2A turn on to indicate the status of the battery or a successful decode of a bar code.
Page 34: Understanding The Beeps
Light Good Read Battery Understanding the Beeps The CN2A uses beeps to provide you with audio feedback when it performs some functions. For example, you hear a beep each time you scan a valid bar code. Understanding the CN2A Beeps...
Page 35: Running Multiple Applications On The Cn2A
21. Using Task Manager to Manage Multiple Active Tasks You can use Task Manager on the CN2A to view all the active tasks, to switch to another active task, and to end a task. Task Manager is especially helpful on the CN2A for switching between several running tasks.
Page 36 Chapter 1 — Using the CN2A Mobile Computer 5 (Optional) Press and release To start Task Manager on a CN2A with the scroll keypad • Hold screen appears. To start Task Manager using the Control Panel • Tap Start > Settings > Control Panel > System > Memory >...
Page 37: Using The Active Applications List To Manage Multiple Active Tasks
In this example, the current task is Media Player. The current task is not included on the list. CN2A Mobile Computer User’s Manual Chapter 1 — Using the CN2A Mobile Computer Manager screen closes, and the selected task becomes the current task.
Page 38: Scanning Bar Codes
Locally With Intermec Settings” on page 34. How to Scan a Bar Code This section explains how to scan a bar code with your CN2A. To scan a bar code label with the CN2A 1 Press the Power key to turn on the CN2A.
Page 39: Using The Scandemo Application
4 Release the Side Scan button or Scan button. Using the ScanDemo Application ScanDemo is an application that enables the CN2A to read bar code labels and display the information encoded on the label along with the symbology used to encode it.
Page 40 2 Select or clear the symbologies you want to use and tap Back. 3 If you want to configure symbology parameters, tap Intermec Settings. Intermec Settings appears on your screen. CN2A Mobile Computer User’s Manual...
Page 41: Increasing File Storage With The Optional Sd Card
To insert the SD card 1 Before inserting the SD card, you must attach one of the pull-tabs that ships with the CN2A. An SD card without a pull-tab can be very difficult to remove. 2 Align the SD card as shown in the next illustration, and insert the SD card into the slot.
Page 42 Chapter 1 — Using the CN2A Mobile Computer 3 Push the card into the slot until it is fully inserted. 4 Align the battery contacts as shown in the next illustration, and insert the battery in the battery compartment. Press down on the battery until it clicks into place.
Page 43 To access files stored on the SD card • If you have an SD card inserted in your CN2A, it appears as the SDMMC Disk folder. To access this folder, double-tap the My Computer icon on the desktop and then double-tap the SDMMC Disk folder.
Page 44: Attaching A Keyboard To The Cn2A
Chapter 1 — Using the CN2A Mobile Computer 7 Pull the tab toward the bottom on the CN2A to remove the SD card. Attaching a Keyboard to the CN2A If you prefer the convenience of using a keyboard with the CN2A, you can attach a USB keyboard to the optional modem dock.
Page 45 CN2. Note: If you cannot connect the modem dock to an AC power source, you can configure the CN2A to use its battery to power the USB keyboard. In Step 4c, set USB Host Power to Always On. However, you will have to charge the CN2A battery more often.
Page 46 • When you tap some input fields, the soft keyboard appears on your CN2A screen. You can ignore this soft keyboard and continue typing on the USB keyboard. Soft Keyboard: The soft keyboard is also called the Software Input Panel (SIP).
Page 47: Configuring The Cn2A
Configuring the CN2A Use this chapter to understand how to configure the CN2A. In this chapter, you will find these sections: • How to Configure the CN2A Parameters • Configuring the CN2A With the Setup Assistant • Configuring the CN2A Locally With Intermec Settings •...
Page 48: How To Configure The Cn2A Parameters
Use Intermec Settings on the CN2A to set most parameters. Configuring the CN2A: The CN2A provides several ways for you to configure the communications, device, and imaging parameters. Use the SmartSystems Console Use Intermec Settings from within the SmartSystems Console to remotely configure network parameters.
Page 49: Configuring The Cn2A With The Setup Assistant
Configuring the CN2A With the Setup Assistant The Setup Assistant runs on the CN2A the first time you turn on the computer. Use the Setup Assistant to set or enable basic network parameters and connect your CN2A to the network.
Page 50: Configuring The Cn2A Locally With Intermec Settings
Chapter 2 — Configuring the CN2A Configuring the CN2A Locally With Intermec Settings Use Intermec Settings to configure the CN2A and view system information. You can access Intermec Settings while running any application. Learning About the Configuration Commands in Intermec Settings...
Page 51: Navigating Through Intermec Settings
“Navigating Through Intermec Settings.” 4 Save your changes. For help, see “Saving Your Settings” on page 37. 5 Exit Intermec Settings. For help, see “Exiting Intermec Settings” on page 37. Navigating Through Intermec Settings Use this table to understand how to navigate and enter information in Intermec Settings.
Page 52 Intermec Settings Menus: Use this diagram to help navigate through the Intermec Settings application. This diagram should only be used as a guide; it does not accurately represent all of the information you will see on your screen.
Page 53: Saving Your Settings
Saving Your Settings You can save the changes you make in Intermec Settings at any time. After you save your changes, you can continue making changes or you can exit Intermec Settings. To save your settings • Tap the Save icon •...
Page 54: Configuring The Cn2A With Smartsystems Console
Ethernet connection. (You cannot establish a USB connection between a CN2A and the Console.) In the Console, you can right-click a CN2A icon and a menu appears. To configure the CN2A, choose Intermec Settings from the menu.
Page 55: Installing An Asian Font
OS Upgrade Files at the Select Features screen: • If you are using the SmartSystems Console to upgrade the • If you are using an SD card to upgrade the CN2A, see Customizing the CN2A Keypad Note: If you want to remap the keypad, see Appendix C, “Remapping the Keypad.”...
Page 56: Using The Control Panel To Customize The Keypad
Chapter 2 — Configuring the CN2A • You can disable the Power button so users cannot turn off the CN2A. This may be useful if you have installed the CN2A in a kiosk environment. There are three ways to customize the CN2A keypad: •...
Page 57: Using A Registry Editing Program To Customize The Keypad
CN2A. Or you can download and run a third-party registry editing program on your CN2A. After you make your changes, you need to warm boot the CN2A for the changes to take effect. For help, see “Warm Booting the CN2A” on page 111.
Page 58: Writing An Application To Customize The Keypad
Writing an Application to Customize the Keypad You can write an application to change the keypad registry entries, which are described in the previous table, “CN2A Keypad Registry Entries.” An application gives you a convenient way to customize multiple CN2As.
Page 59: Adding The Cn2A To The Network
Use this chapter to understand how to configure the CN2A to communicate in your network. In this chapter, you will find these sections: • Configuring the CN2A For Your Network • Configuring Network Security • Viewing Wireless Network Information • Using Remote Desktop Connection •...
Page 60: Configuring The Cn2A For Your Network
• 802.11b/g radio communications. Configuring USB Communications You can place the CN2A in the modem dock or the USB client dock to transfer data to, and receive data from, another device using USB communications. The USB cable, USB client dock, and modem dock are sold separately.
Page 61: Configuring 802.11B/G Radio Communications
If you are using a UDP Plus network, you also need to have your Intermec Application Server communicating with a host computer. Your CN2A supports these network protocols: •...
Page 62: Configuring The Network Parameters For A Tcp/Ip Network
Chapter 3 — Adding the CN2A to the Network Configuring the Network Parameters for a TCP/IP Network In a TCP/IP network, the CN2A communicates with a host computer directly using TCP/IP. The access point acts as a bridge to allow communications between the wired network and the wireless network.
Page 63 2 Configure security. For help, see “Configuring Network Security” on page 49. The easiest way to configure the network parameters on the CN2A is to use Intermec Settings. For help, see “Configuring the CN2A Locally With Intermec Settings” on page 34. CN2A Mobile Computer User’s Manual...
Page 64: Configuring The Network Parameters For A Udp Plus Network
Chapter 3 — Adding the CN2A to the Network Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network, the CN2A communicates with a host computer through the Intermec Application Server. Host Ethernet CN2As in a UDP Plus Network...
Page 65: Configuring Network Security
2 Configure the security. For help, see the next section, “Configuring Network Security.” The easiest way to configure the network parameters on the CN2A is to use Intermec Settings. For help, see “Configuring the CN2A Locally With Intermec Settings” on page 34. Configuring Network Security...
Page 66: Choosing Between Funk Security And Microsoft Security Software
MobileLAN™ secure 802.1x Security Solution Installation Guide (P/N 073134) available at www.intermec.com. Choosing Between Funk Security and Microsoft Security Software Before you can implement a security solution on the CN2A, you need to choose between Funk Security and Microsoft Security software.
Page 67: Choosing Microsoft Security Software
3 Tap anywhere outside the Security Choice box, and an alert box appears telling you that you must save your settings and warm boot the CN2A for your new security choice to take effect. Tap Yes to warm boot the CN2A now.
Page 68: Using Wpa Security
Chapter 3 — Adding the CN2A to the Network Note: You must warm boot the CN2A after you change your security choice. If you tap No, Intermec Settings resets the Security Choice field to Funk Security. 4 When the CN2A finishes booting, the desktop appears. Tap Tap Start >...
Page 69: Configuring Wpa Security With Funk Security
“Choosing Between Funk Security and Microsoft Security Software” on page 50. 3 Make sure the date on the CN2A is correct. For help setting the date and time, see Step 4 on page 113. 4 If you plan to use TLS for authentication, load a user and root certificate on your CN2A.
Page 70 Enter. user password, and tap or press Enter. press Enter. Note: You must have the date on the CN2A set correctly when you enable Validate Server Certificate. press Enter. also enter a Server Common Name to increase your level of security.
Page 71: Configuring Wpa Security With Microsoft Security
0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN2A internally converts it to a pre-shared key.
Page 72 Chapter 3 — Adding the CN2A to the Network 5 Tap Communications > 802.11 Radio > Microsoft Security. 6 For Infrastructure Mode, choose Infrastructure. 7 For Network Authentication, choose WPA and tap press Enter. Data Encryption is set to TKIP by default.
Page 73 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN2A internally converts it to a pre-shared key.
Page 74: Using 802.1X Security
• an authentication server. You can use a MobileLAN access WA2X product as an authentication server. • an access point with an 802.11b/g radio. • a CN2A with an 802.11b/g radio and the 802.1x/WPA security option. • user and root certificates (if you plan to use TLS for authentication).
Page 75 For Validate Server Certificate, choose Yes and tap b You must enter a User Name and Subject Name. c (Optional) You can also enter a Server Common Name to 9 Exit Intermec Settings. If prompted to save your settings, tap Yes. CN2A Mobile Computer User’s Manual Chapter 3 —...
Page 76: Configuring 802.1X Security With Microsoft Security
Chapter 3 — Adding the CN2A to the Network Configuring 802.1x Security With Microsoft Security Follow these steps to configure 802.1x Security with Microsoft Security. To configure 802.1x Security with Microsoft Security 1 Make sure you have configured the communications and radio parameters on your CN2A.
Page 77 (Optional) In the Domain field, enter the domain. f Press Enter or tap OK. 10 For Network Key Setting, choose Automatic. 11 Exit Intermec Settings. If prompted to save your settings, tap Yes. CN2A Mobile Computer User’s Manual Chapter 3 — Adding the CN2A to the Network OK.
Page 78: Using Leap Security
Chapter 3 — Adding the CN2A to the Network Using LEAP Security Lightweight Extensible Authentication Protocol (LEAP), also known as Cisco-Wireless EAP, provides username/password- based authentication between a wireless client and a RADIUS server. In the 802.1x framework, traffic cannot pass through an Ethernet hub or wireless network access point until it successfully authenticates itself.
Page 79: Using Static Wep Security
8 Select User Name, type your user name, and tap Enter. 9 Select User Password, type your password, and tap press Enter. 10 Exit Intermec Settings. If prompted to save your settings, tap Yes. Using Static WEP Security The CN2A uses the Wired Equivalent Privacy (WEP) protocol to add security to your wireless network based on the 802.11b...
Page 80: Configuring Static Wep Security With Microsoft Security
5 or 13 hex pairs. 9 Select Network Key Index, choose the WEP key you want to use for transmitting data. 10 Exit Intermec Settings. If prompted to save your settings, tap Yes. Configuring Static WEP Security With Microsoft Security Follow these steps to configure static WEP security with Microsoft Security.
Page 81: Loading Certificates
User Certificates programs to load the certificates. Note: Do not cold boot the CN2A. Cold booting the computer resets the date and time. If you cold boot the CN2A, you must immediately update the date and time, or the installed certificates may be deemed invalid.
Page 82 8 Press Enter to close the Enrollment Tool message box. 9 Configure your CN2A for WPA or 802.1x security. To load certificates on the CN2A if you are using a third-party CA 1 Create the \temp\root and \temp\user folders on your CN2A.
Page 83: Disabling Security
Disabling Security If you choose not to use security with your wireless network, you can disable it on the CN2A. Intermec strongly recommends that you always set security in your network. The procedure you follow to disable security depends on whether you are using Funk Security or Microsoft Security.
Page 84: Viewing Wireless Network Information
“Choosing Between Funk Security and Microsoft Security Software” on page 50. To view wireless network information 1 Configure and add your wireless CN2A to your network. 2 Double-tap the Network Connection in the taskbar. The SWLD26C1 configuration screen appears.
Page 85: Using Remote Desktop Connection
This version of Remote Desktop Connection lets you specify the size of the remote desktop. If you choose a desktop larger than the CN2A default (240 by 320 pixels), you can use scroll bars to move around the screen. To use Remote Desktop Connection 1 Make sure your CN2A is connected to the network.
Page 86 Chapter 3 — Adding the CN2A to the Network 3 Tap Options. This screen appears: 4 On the General tab, specify the computer, user name, password, and domain to use when connecting to the remote desktop. 5 (Optional) Tap Save As to save your settings in an .rdp file, or tap Open to load an existing .rdp file.
Page 87 Be aware that enabling animation will slow performance. 10 When you have finished configuring the connection, press the Enter key on the CN2A keypad to open the connection to the remote desktop. CN2A Mobile Computer User’s Manual...
Page 88: Transferring Files With Ftp
Transferring Files With FTP You can use FTP (File Transfer Protocol) to transfer files to or from your CN2A. FTP support is provided through the FTP Server application FTPDCE.EXE installed on your CN2A. Enabling the FTP Server on the CN2A You must enable the FTP Server through the Control Panel.
Page 89: Changing The Default Ftp User Name And Password
Note: You can run the Microsoft eMbedded Visual C++ Remote Registry Editor on your PC, using ActiveSync to connect to the CN2A. Or you can download and run a third- party registry editing program on your CN2A. 2 Create an access control list called FTPDCE.TXT using this format: FTPDCE:user1!password1<cr><lf>user2!password2<cr...
Page 90: Updating Your Access Control List
FTP to Transfer Files” later on this page. Updating Your Access Control List If you need to install a new access control list onto the CN2A, you must first delete the current FTPDCE.DAT file. Note: You cannot copy the encrypted access control lists (FTPDCE.DAT files) from one CN2A to another.
Page 91: Using The Modem Dock For Internet Access And E-Mail
Using the Modem Dock for Internet Access and E-mail If you have purchased the optional CN2 modem dock, you can configure the CN2A to use the modem dock to connect to the Internet and to access e-mail. If your Internet Service Provider (ISP) is providing your e-mail service, follow the steps in the next section, “Connecting to the...
Page 92 Chapter 3 — Adding the CN2A to the Network 4 Double-tap Make New Connection. 5 In the Type a name for the connection field, enter a name for the connection, such as My ISP Connection. 6 From the Select the connection type list, select Dial-Up Connection from the list of connection types.
Page 93 9 Tap Configure. The Device Properties screen appears. Connection Preferences: The connection preferences (such as Baud Rate) specify how the CN2A communicates with the modem dock. 10 Set the Baud Rate to 115200 bps. 11 (Optional) Tap the Call Options tab and make changes if necessary.
Page 94 Chapter 3 — Adding the CN2A to the Network 12 Tap OK at the top of the screen to return to the Modem screen. 13 If you changed the baud rate in Step 10, a message box appears. Tap OK to close the message box.
Page 95 Note: When you connect to the Internet for the first time, you can specify the exact numbers that the modem dials. For help, see the next procedure, “To connect to the Internet for the first time.” CN2A Mobile Computer User’s Manual Chapter 3 — Adding the CN2A to the Network...
Page 96 Chapter 3 — Adding the CN2A to the Network 18 Check Force long distance if the modem needs to dial the country/region code, the area code, and the phone number. Or check Force local if the modem needs to dial only the phone number.
Page 97 7 By default, the CN2A assumes that you are dialing from work, on a phone system that requires you to enter a 9 before dialing. If you do not need to enter 9 before dialing, follow these steps: a Choose Home from the Location drop-down list. The b Make sure the Area Code and Country/Region are c (Optional) Tap Edit.
Page 98: Setting Up An E-Mail Account Through The Modem Dock
Setting Up an E-mail Account Through the Modem Dock You can send and receive e-mail messages using the modem dock and the Inbox application on your CN2A. You need to set up a connection to an e-mail server. The ISP or network must use a POP3 or IMAP4 e-mail server and an SMTP gateway.
Page 99 11 In the User ID field, enter the user name provided by your ISP. 12 In the Password field, enter the password provided by your ISP. CN2A Mobile Computer User’s Manual Chapter 3 — Adding the CN2A to the Network...
Page 100 14 Drag the screen to the left to view the right side of the screen. 15 If you want to be able to send e-mail from the CN2A, in the SMTP host for sending email field, you must enter the SMTP host name provided by your ISP.
Page 101: Developing And Installing Applications
Use this chapter to understand how to develop and install applications for the CN2A. In this chapter, you will find these sections: • Developing Applications for the CN2A • Installing Applications on the CN2A • Setting Up Applications to Persist Through a Cold Boot •...
Page 102: Developing Applications For The Cn2A
• Developing a new application for the CN2A • Developing a web-based application for the CN2A Developing a New Application To develop new applications to run on the CN2A, use the resource kits available as a download from the Intermec Developer Library (IDL).
Page 103: Downloading The Resource Kits And Cn2A Platform Sdk
Downloading the Resource Kits and CN2A Platform SDK Follow these steps to download the resource kits and the CN2A platform SDK to your PC. To download the resource kits and CN2A platform SDK 1 From the Intermec web site at www.intermec.com, select Service &...
Page 104: Developing A Web-Based Application
• use .cab files to install your applications. The CN2A uses standard Windows CE .cab files and will install third-party .cab files. After the CN2A executes a .cab file, it deletes the .cab file. • store your applications in a folder specific to your application under the \Program Files folder.
Page 105: Installing Applications Using Activesync
Note: ActiveSync is a free application available from the Microsoft web site. To establish a partnership between your PC and the CN2A, you need these items: • USB Type B interface cable (P/N 321-576-002) • CN2 USB client dock (Model AD7) •...
Page 106: Installing Activesync And Establishing A Partnership
PC. When the installation process is complete, the Get Connected dialog box appears. 2 Connect the CN2A to your PC with the CN2 USB client dock and a USB cable. 3 Click Next in the Get Connected dialog box. ActiveSync detects a device on the USB port and prompts you to set up a new partnership.
Page 107: Using Activesync To Copy Files And Install Applications
Next on the Get Connected dialog box until your device is detected. You may need to remove the CN2A from the USB client dock, and then insert it back into the USB client dock to establish a partnership.
Page 108: Installing Applications Using The Optional Sd Card
5 Place the cursor in the SDMMC Disk or DiskOnChip folder of your CN2A, right-click, and click Paste. 6 The file is copied to the CN2A and you can see it using My Computer on the CN2A. 7 Navigate to your application file and run it.
Page 109: Installing Applications Using The Smartsystems Console
The Avalanche Enabler is configured to activate automatically (typically on a warm boot). Note: If you manually activate the Avalanche Enabler on the CN2A, you may be prompted for a password when you exit the Avalanche Enabler. The default password is CN2A Mobile Computer User’s Manual Chapter 4 —...
Page 110: Setting Up Applications To Persist Through A Cold Boot
To use Avalanche to remotely manage the CN2A 1 Install software packages and updates for the CN2A using the Avalanche Management Console. For help using the console, see the online help.
Page 111: Launching Your Application Automatically
• You can write an application. An application gives you a convenient way to customize multiple CN2As. For help downloading and using Intermec resource kits and the CN2A platform SDK, see “Developing a New Application” on page 86. The CN2A .cab file registry settings are located in HKEY_LOCAL_MACHINE\Software\Intermec\ITCWCELoad CN2A .cab File Registry Entries...
Page 112 Chapter 4 — Developing and Installing Applications CN2A Mobile Computer User’s Manual...
Page 113: Troubleshooting And Maintaining The Cn2A
Use this chapter to solve problems you may encounter while using the CN2A. You will also find information on booting the computer, upgrading the CN2A, and performing routine maintenance. In this chapter you will find these sections: • Problems and Solutions •...
Page 114: Problems And Solutions
• Warm boot the CN2A. For help, see “Warm Booting the CN2A” on page 111. To turn off (or suspend) the CN2A, you need to hold the Power key for 2 to 3 seconds and then release it. If the CN2A is processing data, it may not turn off when you press the Power key.
Page 115 Chapter 5 — Troubleshooting and Maintaining the CN2A Solution Try these possible solutions in order: • Wait at least 10 seconds and try again. If the CN2A is still connecting to the Intermec Application Server or the host, it ignores any input from the keypad or scanner.
Page 116 The CN2A exhibits unexpected behavior after you install or remove an application. Note: You can also use this procedure to return the CN2A to its default software configuration. Solution You may need to reset the registry and clear the object store.
Page 117 The CN2A may not be communicating with your access point. Make sure the network name on the CN2A is the same as the network name (SSID) of the access point that you are trying to communicate with. The default network name is INTERMEC.
Page 118 Solution The date and time on the CN2A are not saved through a cold boot. You need to re-enter the date and time and then save your changes. For help, see Step 4 on page 113.
Page 119 Any data you collected while out of range is transmitted over the network. Try these possible solutions in order: • The CN2A may not have an IP address. You must configure an IP address for the CN2A or make sure that DHCP assigned an address. Use Intermec Settings and select the radio tab to make sure an IP address has been assigned.
Page 120 Good Read light remains on, there may be a problem. Press the Scan button or one of the Side Scan buttons again without scanning a bar code label. If the light is still on, contact your local Intermec service representative. The scanner window may be dirty. Clean the window with a solution of ammonia and water.
Page 121 The scanner will not read the bar code label. CN2A Mobile Computer User’s Manual Chapter 5 — Troubleshooting and Maintaining the CN2A Solution The CN2A only supports Code 39 Modulo 43. Although French CIP and Italian CPI may appear in Intermec Settings, these options are not available on the CN2A.
Page 122 • An older CN2A may not have the SmartSystems client installed on it. Use the SD card to upgrade the CN2A OS and DOC files, and then check to see if the CN2A appears in the Console. The upgrade has failed. Go to the Event Viewer in the Console and review the messages: •...
Page 123: Running Diagnostics
Running Diagnostics You can run Intermec Diagnostics to determine if there are any problems with your CN2A. You can run Intermec Diagnostics at any time, even while running an application. To run Intermec Diagnostics 1 Tap Start > Settings > Control Panel.
Page 124 “Summary of Intermec Diagnostics Tests.” 5 When you have finished running tests, press ESC to exit. Note: You can exit Intermec Diagnostics at any time by pressing ESC. You may need to press ESC to exit the current test and then press ESC again to exit Intermec Diagnostics.
Page 125 Verifies that each key is working Test correctly. CN2A Mobile Computer User’s Manual Chapter 5 — Troubleshooting and Maintaining the CN2A Tips When you start the Backlight Power Control test, the backlight turns off. Tap near the top of the screen to turn the backlight on again so you can indicate if the test passed or failed.
Page 126: Contacting Intermec Product Support
Sending the CN2A to Intermec for Service If you send the CN2A in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer.
Page 127: Booting The Cn2A
Booting the CN2A You seldom need to warm or cold boot the CN2A. The CN2A uses the configuration currently saved in flash memory during the boot process. You need to boot the CN2A when an application is locked up and will not respond, when you upgrade the firmware, or when you reflash the computer.
Page 128: Cold Booting The Cn2A
CN2A warm boots. Cold Booting the CN2A If the CN2A or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot. When you perform a cold boot, all data in your RAM storage is deleted and applications installed in the object store are deleted.
Page 129: Upgrading The Cn2A
Tap OK to save the changes and exit the Date/Time e Tap Upgrading the CN2A When you upgrade your CN2A, you update the operating system (OS) image and the DiskOnChip (DOC) files. The DOC files are stored on the DiskOnChip and deliver...
Page 130: Downloading The Upgrade .Exe File To Your Pc
Chapter 5 — Troubleshooting and Maintaining the CN2A • If you plan to use an SD card to upgrade the CN2A, see Downloading the Upgrade .exe File to Your PC You need to download the latest upgrade files from the Intermec web site to your desktop PC.
Page 131: Using The Smartsystems Console To Upgrade The Cn2A
3 Make sure the Console and the CN2As are on the same subnet. 4 Make sure your CN2A is in either a USB client dock or modem dock connected to external power. 5 Make sure you have downloaded the upgrade .exe file to your desktop PC, as described in “Downloading the Upgrade .exe...
Page 132 “The install has finished. Do you want to view the README file?” Intermec recommends that you read this file. procedure, and install SmartSystems Foundation on your an SD Card to Upgrade the CN2A” on page 118. CN2A Mobile Computer User’s Manual...
Page 133 On the Console, you eventually see the message “Upgrade in progress,” under the CN2A icon. 13 On the CN2A screen, you see a message box that contains, “Please wait while your unit upgrades. Upgrading...” Note: If the dots freeze on the CN2A screen, the upgrade may have failed;...
Page 134: Using An Sd Card To Upgrade The Cn2A
Chapter 5 — Troubleshooting and Maintaining the CN2A Using an SD Card to Upgrade the CN2A To use an SD card to upgrade the CN2A, you need: • an SD card reader. • an SD card formatted as FAT16. Note: The CN2A currently supports SanDisk SD cards only.
Page 135 PC. The installation is complete when you see the message, “The install has finished. Do you want to view the README file?” Intermec recommends that you read this file. CN2A Mobile Computer User’s Manual Chapter 5 — Troubleshooting and Maintaining the CN2A you continue copying the files to additional SD cards until you choose No.
Page 136 • The 2577 and DOCImage folders • The readme.txt and version.txt files 10 Insert the SD card into the CN2A, but do not reinstall the battery. For help, see “Increasing File Storage With the Optional SD Card” on page 25.
Page 137 5 Install the battery door. 6 Place the CN2A in a dock connected to external power. Note: The upgrade will fail if the CN2A is not connected to external power. For help, see the accessories list in “Accessories for the CN2A” on page 130.
Page 138 • set the date and time. For help, see Step 4 on page 113. • set the network communications parameters on the CN2A The upgrade is complete. You may use the CN2A. To finish upgrading only the OS...
Page 139 5 Install the battery door. 6 Place the CN2A in a dock connected to external power. Note: The upgrade will fail if the CN2A is not connected to external power. For help, see the accessories list in “Accessories for the CN2A” on page 130.
Page 140 The upgrade is complete. You may use the CN2A. To finish upgrading only the DOC files 1 Cold boot your CN2A. For help, see “Cold Booting the CN2A” on page 112. 2 The Refreshing the File System dialog box appears. The message, “Copying files from SD to DoC”...
Page 141: Cleaning The Scanner Window And The Touch Screen
To keep the computer in good working order, you may need to clean the scanner window and touch screen. Cleaning the CN2A: You can clean the scanner window and the touch screen as often as needed for the environment in which you are using the computer.
Page 142 Chapter 5 — Troubleshooting and Maintaining the CN2A • To remove more stubborn dirt, you may use a soft cloth • Do not allow any abrasive material to touch the scanner 3 Wipe dry. To clean the scanner window • You can use the CN2 Screen Cleaner Kit (P/N 346-065-101) to clean the scanner window.
Page 143: Specifications And Accessories
Use this appendix to learn about the CN2A specifications and accessories. CN2A Mobile Computer User’s Manual Specifications and Accessories...
Page 144: Physical And Environmental Specifications
Appendix A — Specifications and Accessories Physical and Environmental Specifications Use this section to find technical information about the CN2A and its available features and options. Physical Dimensions Length: Width: Thickness: Weight: Power and Electrical Specifications Operating: Backup: Electrical rating:...
Page 145 • Simplified Chinese • Traditional Chinese • Japanese • Korean • Thai ID Linear Imager Reading Distances This table contains reading distances on the 1D line. CN2A 1D Linear Imager Reading Distances Symbology Density (mm) Code 39 0.33 mm/100% contrast 0.33 mm/25% contrast CN2A Mobile Computer User’s Manual...
Page 146: Accessories For The Cn2A
Use this lithium-ion battery to provide main power to the computer. CN2 Universal Power Supply (Model 074246) Use this power supply to provide power to the CN2A and charge its battery when it is in the CN2 USB client dock or CN2 modem dock.
Page 147 CN2 Serial Adapter (P/N 074247) Use the serial adapter to turn the 16-pin serial port (COM1) on the CN2A into a DB9 (9-pin) male serial connector that you can connect to a serial printer. For help connecting the serial adapter to another device, see the “Serial Port Settings”...
Page 148 Appendix A — Specifications and Accessories CN2A Mobile Computer User’s Manual...
Page 149: Default Configuration
Default Configuration Use this appendix to learn about the default configuration settings of the CN2A. CN2A Mobile Computer User’s Manual...
Page 150: Default Configuration
Default Configuration Use the following tables to see the default configuration settings of the CN2A. If you restore the CN2A to factory default settings, it will use these values. The tables are organized according to the options in Intermec Settings.
Page 151 Device Name UDP Plus Settings UDP Plus Activate Controller IP Controller Port Ack Delay Upper Limit Ack Delay Lower Limit Retries CN2A Mobile Computer User’s Manual Chapter B — Default Configuration Default Value Funk Security Profile 1 Infrastructure INTERMEC Enabled (PSP)
Page 152 Device Settings Beeper Volume Backlight Timeout Power Management User Idle System Idle Suspend Default Value 20 sec 45 sec Default Value 115200 None Default Value Very high 1 minute 1 minute 1 minute 1 minute CN2A Mobile Computer User’s Manual...
Page 153: Remapping The Cn2A Keypad
Use this appendix to learn to remap the CN2A numeric keypad or scroll keypad. CN2A Mobile Computer User’s Manual Remapping the CN2A Keypad...
Page 154: Remapping The Cn2A Keypad
You can run the Microsoft eMbedded Visual C++ ® Remote Registry Editor on your PC, using ActiveSync to connect to the CN2A. Or you can download and run a third-party registry editing program on your CN2A. After you make your changes, you need to warm boot the CN2A for the changes to take effect.
Page 155: Identifying The Registry Entry For Each Physical Key
(Green) ENTER A (Backspace) . (Period) Left Side Scan Right Side Scan Scroll Keypad Keys (Orange) Scan CN2A Mobile Computer User’s Manual Chapter C — Remapping the CN2A Keypad Registry Entry Fkeycode3 Fkeycode5 Fkeycode20 Fkeycode24 Fkeycode6 Fkeycode23 Fkeycode7 Fkeycode21 Fkeycode17...
Page 156: Understanding Keypad Attributes
Scroll Keypad Keys (continued) ENTER Left Side Scan Right Side Scan The CN2A remappable keypads support two meta keys (the Orange buttons. To accomplish this, Intermec extended the Microsoft virtual key (VK) code convention. Standard VK codes are less than 0x100, and the new VK codes are greater than 0xff.
Page 157: Creating Multiple Key Definitions
“a” is emitted, and you have 0.6 seconds to press the second key again to select a different letter. CN2A Mobile Computer User’s Manual Chapter C — Remapping the CN2A Keypad key or Green key, a timer...
Page 158: Specifying A Key Sequence To Launch An Application
Appendix C — Remapping the CN2A Keypad Specifying a Key Sequence to Launch an Application Windows CE .NET offers built-in application launching capabilities, which can be invoked with the sequence 5B 00 Cx 00, where x is 1-F for application 1-15.
Page 159: Sample Registry Settings
"FkeyAlpha8" = hex:03,80,54,00,55,00,56,00 "FkeyAlpha16" = hex:03,80,4A,00,4B,00,4C,00 "FkeyAlpha17" = hex:03,80,47,00,48,00,49,00 "FkeyAlpha18" = hex:03,80,4D,00,4E,00,4F,00 "FkeyAlpha20" = hex:14,00 "FkeyAlpha21" = hex:03,80,44,00,45,00,46,00 "FkeyAlpha23" = hex:BD,00 "FkeyAlpha25" = hex:04,80,57,00,58,00,59,00,5A,00 "FkeyAlpha26" = hex:12,00 "FkeyAlpha27" = hex:04,80,50,00,51,00,52,00,53,00 CN2A Mobile Computer User’s Manual Chapter C — Remapping the CN2A Keypad...
Page 160: Scroll Keypad Registry Settings
Appendix C — Remapping the CN2A Keypad Scroll Keypad Registry Settings [HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\KEYBD\FKEYS\9\0] ;"FkeyCode1" = hex:5B,00,C1,00 "FkeyCode1" = hex:70,00 "FkeyCode2" = hex:25,00 "FkeyCode3" = hex:04,01 ;"FkeyCode4" = hex:5B,00,C2,00 "FkeyCode4" = hex:71,00 "FkeyCode5" = hex:27,00 "FkeyCode6" = hex:0D,00 "FkeyCode7" = hex:26,00 "FkeyCode8" = hex:28,00 "FkeyCode9"...
Page 161: Index
Index CN2A Mobile Computer User’s Manual...
Page 162 95 launching by pressing keys, 142 persisting through cold boot, 94 problems after installing/removing, 100 running several simultaneously, 19 storing on the CN2A, 88 arrow keys, illustrated, 11 Asian fonts how to install, 39 list of supported, 129...
Page 163 Orange, 9, 11 Power, 9, 11 Reset, 112 Scan, 2, 11 Side Scan, 2 CN2A Mobile Computer User’s Manual Warm Boot, 111 cab file using to edit the registry, 138 using to install applications, 88 using to make applications persist...
Page 164 Dell Model SK-8115 USB keyboard, 28 desktop illustrated, 13 Remote Desktop Connection, 69 remote desktop size, setting, 71 understanding, 14 developing applications using Resource Kits, 86 diagnostics running, 107 summary of tests, 109 diagram, Intermec Settings, 34 dimensions, physical, 128 CN2A Mobile Computer User’s Manual...
Page 165 FTP, 74 fingerprints, cleaning, 125 fonts, Asian how to install, 39 list of supported, 129 French CIP, not supported on CN2A, 105 access control list creating, 73 updating, 74 default user name and password, 73 Enable FTP Service check box, 72...
Page 166 Intermec web site, 114 Internet Explorer, opening, 88 Internet, configuring a connection to, 75 IPv6 support, 3 ISP, configuring a connection to, 75 Italian CPI, not supported on CN2A, 105 J, K Japanese font how to install, 39 supported, 129...
Page 167 Memory Information, diagnostics, 109 menu structure, Intermec Settings, 34 meta keys, VK code, 140 Microsoft Active Directory, 50, 65 Microsoft ActiveSync, See ActiveSync CN2A Mobile Computer User’s Manual Microsoft C#, 86 Microsoft Embedded Visual C++, 86 Microsoft Security choosing, 51 configuring 802.1x security, 60...
Page 168 Connection, 70 reader commands, not supported, 34 reading distances, 1D linear imager, 129 Ready-to-Work icons controlled by applications, 17 illustrated and defined, 16 recent changes to the CN2A hardware and software, 2 refresh, 10, 12 registry clearing, 100 editing entries for .cab files, 94...
Page 169 (continued) for the keypad, 41, 138 entries, described, 41, 95, 143 location on CN2A, 41, 95, 138 resetting, 100 remappable keypad, 138 Remote Desktop Connection described, 69 desktop size, setting, 71 requirements for remote PC, 69 USB keyboard, using, 71...
Page 170 SmartSystems Client software, supported, 3 Console using to configure the CN2A, 38 using to install applications, 93 using to upgrade the CN2A OS, 115 Foundation, how to download, 38 icons, Ready-to-Work applications that control, 17 illustrated and defined, 16 SmartSystems-enabled, defined, 3...
Page 171 No Network Connection icon, 103 operating the CN2A, 98 scanning bar codes, 104 unexpected behavior, 100 upgrading the CN2A, 106 wireless connectivity, 102 turn on/off the CN2A, 12 typing problems, diagnostic test, 109 UDP Plus network diagram, 48 network, configuring parameters, 48 understanding...
Page 172 WPA-PSK security configuring with Funk, 54 configuring with Microsoft, 57 described, 52 writing on touch screen, converting with Transcriber, 14 X, Y, Z XScale processor, 3 yellow Power key, 12 Zero Config, See Wireless Information tab CN2A Mobile Computer User’s Manual...
Page 174 Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com CN2A Mobile Computer User's Manual *075464-004* P/N 075464-004...

Intermec CN2A User Manual

Using the CN2A Mobile Computer

Configuring the CN2A

Adding the CN2A to the Network

Developing and Installing Applications

Troubleshooting and Maintaining the CN2A

Specifications and Accessories

Default Configuration

Remapping the CN2A Keypad

Index

Quick Links

Related Manuals for Intermec CN2A

Summary of Contents for Intermec CN2A

Table of Contents