Intermec CN50 User Manual
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Intermec CN50 User Manual

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Summary of Contents for Intermec CN50

  • Page 1 CN 50 Mobile Computer User’s Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2009 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    Introducing the CN50 Mobile Computer ........
  • Page 4 Connecting the CN50 to a Wireless Printer ....... . .
  • Page 5 Updating Multiple CN50s Using SmartSystems Console ....46 Silently Sending Update Packages to the CN50 ..... 47 Updating Individual CN50s.
  • Page 6 CN50 Mobile Computer User’s Manual...

  • Page 7: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 8: Web Support

    Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support >...

  • Page 9: Who Should Read This Manual

    This manual provides you with information about the features of the CN50, including how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address. Related Documents The Intermec web site at www.intermec.com...

  • Page 10: Patent Information

    6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930; 6859190; 6889903; 6967280; 7027037; 7035466; 7090137; 7121467. There may be other U.S. and foreign patents pending. CN50 Mobile Computer User’s Manual...

  • Page 11: Using The Computer

    Using the Computer This chapter introduces the CN50 Mobile Computer with ® ® Windows Mobile 6.1 and contains these topics: • Introducing the CN50 Mobile Computer • Using the Battery Using the Keypad • • Adjusting the Volume of the CN50 •...

  • Page 12: Introducing The Cn50 Mobile Computer

    The CN50 uses dual ARM processors to provide high throughput and is the only mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the first voice-enabled mobile computer that can be changed from a CDMA network to a GSM/UMTS network and back to CDMA.

  • Page 13: Using The Battery

    Charging the Battery Make sure you fully charge the AB24 or AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged battery charges in approximately 4 (AB24) to 6 (AB25) hours.

  • Page 14: Removing And Installing The Battery

    Chapter 1 — Using the Computer • Install the battery in the CN50 and insert the CN50 into the AD23 charge-only multidock or AD24 Ethernet multidock. • Attach an AE37 AC adapter or AE36 vehicle power adapter. Use the next table to understand how long it takes to charge your batteries in each of the CN50 charger or dock accessories.

  • Page 15: Maximizing Battery Life

    4 Push forward on the battery release tab until the battery releases, and then lift it away from the CN50. 5 Insert the bottom of a fully charged battery into the CN50, and press down on the top until it clicks into place.

  • Page 16: Checking The Battery Status

    When You Want To: Do This to Save Battery Power: Store the CN50 for more If you are storing the CN50 for a few days, like than a day. over the weekend, install the charged battery or attach the CN50 to a power source.
  • Page 17 Chapter 1 — Using the Computer Battery status LED Location of the Battery Status LED The Battery Status LED above your CN50 display indicates the charging status of your battery. Understanding the Battery Status LED LED State Description Steady green when the CN50 is The battery is fully charged.

  • Page 18: Using The Keypad

    IDL Resource Kit from the Intermec web site at www.intermec.com/ idl. The CN50 comes with either a numeric keypad or a QWERTY keypad. The QWERTY keypad is designed for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.

  • Page 19: Using The Power Button

    When you press the Power button ( ), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.

  • Page 20: Capitalizing Characters

    For example, to type a lowercase z c9999 • Press CN50 Mobile Computer User’s Manual...

  • Page 21: Adjusting The Volume Of The Cn50

    (default), and vibrate. You can use the Volume application (available from the navigation bar) or the Volume buttons (on the side of the CN50) to change the volume of the computer. Volume buttons...

  • Page 22: Using The Touch Screen

    Chapter 1 — Using the Computer Using the Touch Screen The CN50 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, Today screen, and command bar.

  • Page 23: Using The Stylus

    The volume is turned off. To turn the volume back on, tap this icon and choose your setting. The computer is connected to the network. The computer is not connected to the network. The 802.11 radio is connected to the wireless network. CN50 Mobile Computer User’s Manual...

  • Page 24: Aligning The Touch Screen

    Rotating the Screen The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50. You can enable the screen to rotate all the time depending on orientation, you can enable it to rotate for specific applications, you can disable rotation for selected applications, or you can disable it.

  • Page 25: Understanding The Status Leds

    LED. For information about the battery status LED, see “Understanding the Battery Status LED” on page 7. Understanding the Status LEDs Color Description Notification Orange The CN50 is notifying you of a pending alarm or message. Good Read Green The CN50 has successfully decoded a bar code. Key Status...

  • Page 26: Using The Imager

    For more information, see “Capturing a Document” on page 18. Reading Bar Codes The CN50 ships with an internal imager to read and enter bar code data. By default, these bar code symbologies are enabled on the CN50: • Code 39 Code 128/GS1-128 •...
  • Page 27 The area imager is equipped with a laser pointer to help you aim at bar codes, allow you to read 2D bar code symbologies, and support omni-directional (360°) scanning. Omni-directional scanning lets you position the CN50 in any orientation to read a bar code label. To read a bar code 1 Press to turn on the CN50.

  • Page 28: Capturing A Signature

    You can download a full version of eMDI from the CN50 page on the Intermec web site at www.intermec.com. The eMDI application will place an “Intermec Demo” watermark on the captured documents until you purchase the eMDI Client Software License (P/N 454-025- 001).

  • Page 29: Using The Color Camera

    You can use the Pictures & Videos application on the CN50 to take, view, and edit pictures or record and launch video clips stored on the CN50 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.
  • Page 30 4 Tap Take Pic on the taskbar or press Enter to save the image. If you select to save your pictures to Main memory, they are saved to permanent storage on the CN50. To switch to Video mode •...

  • Page 31: Using A Microsd Card

    CN50: • You should be able to navigate to the Storage Card folder and see the contents of the microSD card. • If the microSD card is bootable, your CN50 boots from the card. CN50 Mobile Computer User’s Manual...

  • Page 32: Enabling The Integrated Gps On The Cn50

    Provides access to GPS data without requiring applications to recognize and parse NMEA syntax. Using the GPSID Installed on the CN50 To use the GPSID installed on your CN50, you need to configure the GPSID settings. To configure your GPSID settings 1 Tap Start >...
  • Page 33 Chapter 1 — Using the Computer 3 On the Programs tab, select the COM port that you want your programs to use to get GPS data from your CN50. 4 Tap the Hardware tab, and select these settings. GPS hardware port:...

  • Page 34: Learning About Additional Gps Options For The Cn50

    Chapter 1 — Using the Computer 6 Tap ok. Learning About Additional GPS Options for the CN50 Intermec provides enhanced feature support for the Extended Ephemeris data capability. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl.

  • Page 35: Connecting And Configuring The Cn50

    Connecting and Configuring the CN50 Use this chapter to understand how to configure the CN50 to communicate in your network. This chapter contains these topics: • Managing the CN50 Using SmartSystems • Configuring the CN50 • Connecting the CN50 to a PC •...

  • Page 36: Managing The Cn50 Using Smartsystems

    Intermec sales representative. Configuring the CN50 You can configure many parameters on the CN50 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CN50 operates.

  • Page 37: Connecting The Cn50 To A Pc

    ActiveSync is a free application available from the Microsoft web site at www.windowsmobile.com/getstarted. To establish an ActiveSync partnership between your CN50 and PC, you need to physically connect your CN50 to your PC using these accessories: • CN50 AC adapter •...
  • Page 38 Chapter 2 — Connecting and Configuring the CN50 2 Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC. CN50 Mobile Computer User’s Manual...

  • Page 39: Connecting The Cn50 To Your Network

    Chapter 2 — Connecting and Configuring the CN50 Connecting the CN50 to Your Network The CN50 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN50 using: •...

  • Page 40: Connecting The Cn50 Using Bluetooth Communications

    Password 8 Tap OK. Your device connects to the network. 9 Make sure that your CN50 is talking to the network and that the network can see your CN50. If you are connected to the wireless network you will see a connected icon (...

  • Page 41: Connecting The Cn50 To A Wireless Printer

    Chapter 2 — Connecting and Configuring the CN50 2 Tap the Turn on Bluetooth checkbox. 3 (Optional) If you want your CN50 to be visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Tap ok.

  • Page 42: Connecting The Cn50 Using Ethernet Communications

    Bluetooth virtual COM ports. For help, see the IDL which is available from the Intermec web site at www.intermec.com/idl. Connecting the CN50 Using Ethernet Communications You connect your CN50 to your Ethernet network with an ethernet cable and an AD24 ethernet multidock. To use your CN50 in an Ethernet network 1 Connect your CN50 to an ethernet network with an AD24.

  • Page 43: Connecting The Cn50 Using Usb Communications

    Chapter 2 — Connecting and Configuring the CN50 Connecting the CN50 Using USB Communications You can use the CN50 AC adapter to transmit data to and receive data from a desktop PC or an Ethernet multidock through USB communications. The USB port supports both USB client and USB host.

  • Page 44: Activating The Cdma Radio

    Activating the CDMA Radio The CDMA WWAN radio module is installed at the factory. To activate your CDMA CN50 device, you need to contact the carrier you have chosen and set up accounts for each device. Use the following table to view the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.
  • Page 45 CN50 shipping box. The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. After you transmit the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required).

  • Page 46: Activating The Umts Radio

    You use a SIM card to activate the UMTS/HSPA phone on the CN50. You can purchase the SIM card from your network provider. You insert the SIM card in the battery cavity on the back of the CN50. To install the SIM card Press to turn off the CN50.

  • Page 47: Making A Phone Call

    Chapter 2 — Connecting and Configuring the CN50 5 Insert the SIM card into the top slot until it clicks in place. 6 Close the card access door. 7 Insert the battery and press down until it clicks in place.
  • Page 48 Chapter 2 — Connecting and Configuring the CN50 3 Enter a name for the connection, such as “ISP Connection.” 4 If using an external modem connected to your CN50 with a cable, select Hayes Compatible on COM1 from the Select a modem drop-down list.

  • Page 49: Connecting To A Network With A Vpn Server

    4 In the Host name / IP field, enter the VPN server name or IP address. 5 Select the VPN type of authentication to use with your CN50. If you are not sure which option to choose, check with your network administrator.
  • Page 50 Chapter 2 — Connecting and Configuring the CN50 8 Click Next. 9 Enter the User name, Password, and Domain (if provided by an ISP or your network administrator). 10 Tap Finish. CN50 Mobile Computer User’s Manual...

  • Page 51: Developing And Installing Applications

    Developing and Installing Applications Use this chapter to understand the guidelines for developing applications for use on the CN50. This chapter contains these sections: • Developing Applications for the Computer • Installing Applications on the CN50 • Updating the System Software...

  • Page 52: Developing Applications For The Computer

    Developing Applications for the Computer Use the Intermec Resource Kits to develop new applications to run on the CN50. The Resource Kits are a library of components grouped by functionality that you can use to create applications for the computer.

  • Page 53: Installing Applications Using Smartsystems Foundation

    1 Download the application to your PC. 2 Double-click the application. The application appears in the SmartSystems console in the Software Vault. 3 Drag the application to each CN50 in your network or to a group of CN50s in a folder. Installing Applications Using Microsoft ActiveSync You can send applications from your PC to your CN50 using Microsoft ActiveSync.
  • Page 54 6 Cold boot the CN50. For help, see “Cold Booting the CN50” on page 7 On your CN50, tap Start > Programs > File Explorer and navigate to the location of the .cab file. 8 Tap the .cab file to install it.

  • Page 55: Installing Applications Using A Scan-To-Connect Bar Code

    3 Copy your application file to the microSD card. 4 Remove the microSD card from the adapter card and insert it into the CN50. 5 On your CN50, navigate to the storage card folder and run your application. CN50 Mobile Computer User’s Manual...

  • Page 56: Updating The System Software

    You can update individual computers by transferring the packages • to the CN50 and then installing them from the CN50. If you are using SmartSystems to update the CN50, you can choose to send the updates silently. For more information, see “Silently Sending Update Packages to the CN50”...

  • Page 57: Silently Sending Update Packages To The Cn50

    6 From the SmartSystems console, locate the bundle(s) to install. 7 Drag the application to each CN50 you want to update or to a group of CN50s in a folder. The SmartSystems console installs the update on your computers.

  • Page 58: Updating Individual Cn50S

    30 seconds to 15 minutes depending on the update. 5 After the update is complete, the CN50 cold boots again. When a confirmation dialog box appears requesting user input, dismiss it. CN50 Mobile Computer User’s Manual...

  • Page 59: Troubleshooting And Maintaining The Cn50

    Troubleshooting and Maintaining the CN50 If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections: • Calling Product Support Troubleshooting the CN50 •...

  • Page 60: Calling Product Support

    Use this section to troubleshoot some common problems you may experience with your CN50. Note: If you send the CN50 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
  • Page 61 If the battery status LED is a steady red, the main battery is on charge. • The computer Press and hold the power key to turn off the CN50, appears to be locked and then press the power key again to turn it on. up and you cannot •...
  • Page 62 Any data collected while move to a new site to the CN50 is out of range is transmitted over the collect data. Now, network once the network reconnects. your CN50 is not connected to the network.
  • Page 63 PC. You clean boot When you clean boot the CN50, the date and time are the CN50 and this not saved. Configure the date and time and save your message appears, changes.
  • Page 64 Scan button, the triggering, the Good Read LED stays on. Good Read LED If the CN50 is configured to use level triggering, there does not turn off. may be a problem. Press the Scan button again without scanning a bar code label. If the LED is still on, contact your local Intermec representative.

  • Page 65: Resetting The Cn50

    CN50. The CN50 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN50: •...

  • Page 66: Cold Booting The Cn50

    2 Reinsert the battery pack and press Clean Booting the CN50 If the CN50 does not warm boot or cold boot, you may need to perform a clean boot. When you clean boot the CN50, the CN50 only loads files and applications that are absolutely required by the operating system.

  • Page 67: Cleaning The Cn50

    5 When prompted, tap the screen to set up the CN50. 6 Follow the instructions to calibrate the screen. Cleaning the CN50 To keep the CN50 in good working order, you may need to perform these minor maintenance tasks: •...
  • Page 68 Chapter 4 — Troubleshooting and Maintaining the CN50 CN50 Mobile Computer User’s Manual...

  • Page 69: Specifications

    Specifications...

  • Page 70: Physical And Environmental Specifications

    8.9 cm (3.52 in) diagonal square active area, ¼ VGA • LED backlight with 5 levels of brightness • LCD capable of both portrait and landscape operation Keypad Options • Numeric keypad • Alphanumeric keypad (QWERTY) CN50 Mobile Computer User’s Manual...

  • Page 71: Ea21 Imager Reading Distances

    5 cm/1.97 in 60 cm/23.62 in 1 mm/40 mils 9 cm/3.54 in 95 cm/37.40 in UPC/EAN 100% 0.33 mm/13 mils 5 cm/1.97 in 41 cm/16.14 in DataMatrix 0.25 mm/10 mils 12 cm/4.72 in 22 cm/8.66 in CN50 Mobile Computer User’s Manual...
  • Page 72 4" 0.15mm/6 mils 8" 0.25 mm / 10 mils 12" 100% contrast UPC EAN 16" 0.5 mm / 20 mils EA21 Typical Reading Distances Note: Minimum distances depend on the length of the bar code. CN50 Mobile Computer User’s Manual...
  • Page 73 12" PDF417 10 mils 8" Data Matrix 10 mils 4" 0" 4" 0.15mm/6 mils 8" 0.25 mm / 10 mils 12" 100% contrast UPC EAN 16" 0.5 mm / 20 mils EA21 Minimum Reading Distances CN50 Mobile Computer User’s Manual...

  • Page 74: Accessories

    The AD23 charge-only multidock provides power for up to four CN50 computers at one time. Vehicle Holder Use the vehicle holder to hold your CN50 while you are using it in a vehicle. Vehicle Power Adapter (AE36) Use the AE36 vehicle power adapter to provide power to your CN50 from your vehicle.

  • Page 75: Default Settings

    Default Settings...

  • Page 76: Default Configuration

    Default Configuration The following tables list the default values of the configuration commands supported on the CN50. If you restore the CN50 to factory default settings, the CN50 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings.
  • Page 77 Disable QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable Symbology Option Settings Symbology Option Default Value Preamble None (disabled) Postamble None (disabled) Global Symbology ID Disable Multicode Disable CN50 Mobile Computer User’s Manual...
  • Page 78 Default Value Device Name CN50xxxxxxxxxxx Bluetooth Settings Bluetooth Setting Default Value Bluetooth Power Bluetooth Discoverable Disable Bluetooth Connectable Disable 802.11 Radio Settings 802.11 Radio Setting Default Value Allow Security Changes Enable Radio Measurement Radio Enabled Enable CN50 Mobile Computer User’s Manual...
  • Page 79 Null Primary DNS Null Secondary DNS Null Primary WINS Null Secondary WINS Null Device Settings Device Settings Device Setting Default Value Date Null Time Null Adjust for Daylight Time Disable Good Read Beep One Beep CN50 Mobile Computer User’s Manual...
  • Page 80 Appendix B — Default Settings Device Settings (continued) Device Setting Default Value Beeper Volume Medium CN50 Mobile Computer User’s Manual...

  • Page 81: Keypads And Keystrokes

    Keypads and Keystrokes...

  • Page 82: Standard Characters

    Standard Characters Use the following tables to learn how to enter standard and hidden characters and functions with the keypad. Alphanumeric Characters Character QWERTY Keypad Numeric Keypad c222 c333 c444 c555 c666 c777 c7777 c888 CN50 Mobile Computer User’s Manual...
  • Page 83 Appendix C - Keypads and Keystrokes Alphanumeric Characters (continued) Character QWERTY Keypad Numeric Keypad c999 c9999 c122 c1222 c133 c1333 c144 c1444 c155 c1555 c166 c1666 c177 c1777 c17777 c188 c1888 c199 c1999 c19999 CN50 Mobile Computer User’s Manual...
  • Page 84 Characters and Functions Function QWERTY Keypad Numeric Keypad Forward Tab Back Tab Space Backspace Shift Caps Lock Up Arrow Down Arrow b< b< Left Arrow b> b> Right Arrow Not available Not available Not available Not available CN50 Mobile Computer User’s Manual...
  • Page 85 Characters and Functions (continued) Function QWERTY Keypad Numeric Keypad & Not available Start (Windows) Not available Not available Not available Not available ‘ (apostrophe) Not available , (comma) Not available . (period) Backlight Talk End call CN50 Mobile Computer User’s Manual...
  • Page 86 Appendix C - Keypads and Keystrokes CN50 Mobile Computer User’s Manual...

  • Page 87: Imager Configuration Bar Codes

    Imager Configuration Bar Codes...

  • Page 88: Imager Configuration Bar Codes

    If you need to create a bar code for a specific setup, please download a free copy of EasySet from the CN50 page on the Intemec web site at www.intermec.com. Basic Configuration Bar Codes...
  • Page 89 Appendix D - Imager Configuration Bar Codes Imager Predefined Modes (continued) Command Bar Code 1D and 2D codes bright environment 1D and 2D codes with reflective surface Symbology Bar Codes Symbology Enable Bar Code Disable Bar Code AustraliaPost Aztec CanadaPost Codabar CN50 Mobile Computer User’s Manual...
  • Page 90 Appendix D - Imager Configuration Bar Codes Symbology Bar Codes (continued) Symbology Enable Bar Code Disable Bar Code Code 11 Code 39 Code 93 Code 128 DataMatrix DutchPost EAN 8 EAN 13 CN50 Mobile Computer User’s Manual...
  • Page 91 Appendix D - Imager Configuration Bar Codes Symbology Bar Codes (continued) Symbology Enable Bar Code Disable Bar Code GS1 128 Interleaved 2 of 5 JapanPost Matrix 2 of 5 MaxiCode Micro PDF417 MSI Code PDF417 CN50 Mobile Computer User’s Manual...
  • Page 92 Appendix D - Imager Configuration Bar Codes Symbology Bar Codes (continued) Symbology Enable Bar Code Disable Bar Code Planet Plessey Code Postnet QR Code Standard 2 of 5 Telepen TLC 39 UPC-A CN50 Mobile Computer User’s Manual...
  • Page 93 Appendix D - Imager Configuration Bar Codes Symbology Bar Codes (continued) Symbology Enable Bar Code Disable Bar Code UPC-E UPC-E1 CN50 Mobile Computer User’s Manual...
  • Page 94 Appendix D - Imager Configuration Bar Codes CN50 Mobile Computer User’s Manual...
  • Page 96 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2009 Intermec Technologies Corporation. All rights reserved. CN50 Mobile Computer User’s Manual *935-022-001* P/N 935-022-001...

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