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After-sales Service Registration Form
Please fill in this form carefully, cut out this form and mail it back to Voxelab together with the printer, or download this form from
www.voxelab3dp.com, fill in this form and mail it to aftersales@voxelab3dp.com. After-sales service shall not be provided without this form.
Please contact your printer's reseller to get After-sales service help if your printer is not purchased on official Voxelab website.
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Need help?
Do you have a question about the Aquila and is the answer not in the manual?
Questions and answers
I have a Voxelab Aquila X2. My nozzle is hitting the bed before the limit switch can stop from hitting. How do I rectify the issue?
To fix the nozzle hitting the bed on a Voxelab Aquila X2 before the limit switch stops it, follow these steps:
1. Check the Z-Axis Limit Switch: Ensure the Z-axis limit switch is properly installed and positioned. If it is too low, adjust its position upwards so it triggers before the nozzle touches the bed.
2. Adjust the Bed Leveling Knobs: Turn the leveling knobs counterclockwise to lower the bed slightly, preventing the nozzle from hitting it too soon.
3. Use Auto Home Function: In the printer menu, select *Auto Home* to ensure the extruder moves to its correct home position.
4. Modify Z-Offset: If needed, adjust the Z-offset in the printer settings to fine-tune the nozzle height.
5. Check for Obstructions: Ensure there are no obstructions or loose parts affecting the movement of the Z-axis.
By following these steps, the nozzle should stop at the correct height before touching the bed.
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I'm in search of a new extruder kit for my aquila S3, could you please tell me what I would need in order to replace the factory extruder
A compatible replacement for the factory extruder on the Voxelab Aquila S3 is an all-metal dual gear extruder, such as a BMG clone.
This answer is automatically generated