Troubleshooting Common Problems; Minor Problems - Compaq Deskpro AP400 Reference Manual

12-2 Troubleshooting

Troubleshooting Common Problems

Although your workstation is configured for your particular hardware and
software, problems you encounter while working may not be unique.
Eliminating the typical problems described in this section may save you time
and money. If you do have a problem with your workstation, consider the
problems and possible solutions outlined in the following series of tables. You
may discover something you can resolve easily for yourself. If the condition
persists contact your Compaq authorized reseller or service provider. See
"Getting Help" in the front of this guide for information on Compaq worldwide
technical support telephone numbers.

Minor Problems

Workstation will not turn
on.
Writer: John Turner Project: Compaq Professional Workstation AP400 Reference Guide Comments: 317787-003
Table 12-1
Solving Minor Problems
Problem Possible Cause
Workstation is not connected
to a working grounded AC
outlet.
Cable to the grounded AC
outlet is loose.
A defective PCI or ISA card
has been installed.
Boards or bracket not properly
installed.
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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Possible Solution
Connect to a working
grounded AC outlet.
Ensure that cable is
connected properly.
Remove any expansion
board (adapter card) that
was just installed.
Ensure boards are
properly seated on the
system board. Ensure
bracket is properly
installed in unit.
Continued