Table of Contents
Advertisement
8 • Troubleshooting
Getting Help
Please read the troubleshooting information in this chapter. In many
cases, it can help you resolve the problem. You can often restore
normal operation by turning your system off and then back on.
If you still cannot resolve the problem, call your machine supplier for
help. Contact details can be found on the back cover of this guide.
The DM100 series has been approved for use in the Republic of Ireland
by An Post and in the UK by Royal Mail. Under the terms of your licence
you are not allowed to tamper with or modify the machine in any way.
Display Messages
From time to time your system will display an alert or error message.
An alert tells you that something needs attention; an error message
usually tells you about a system condition you can fix. In rare
instances you may have to call for service or assistance.
Power Problems (nothing displays)
1. Is power cord plugged into both mailing machine base and
wall outlet? Make sure the power cord is not connected to a
switched wall outlet with the outlet turned off.
2. Check power lamp on the machine. If it is on, power is reaching
the machine.
3. Machine may be in sleep mode. Press any key to wake it.
8-2
IMPORTANT INFORMATION
SDC570J
Advertisement
Table of Contents
