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Where legislation allows:
•
The dealer is responsible for any labor charges exceeding a reasonable amount as determined by the
manufacturer.
•
The customer is responsible for the transportation costs of the product or parts to the dealer for repair.
•
ONLY ground freight charges for shipping new warrantable replacement parts to the dealer or
customer will qualify for reimbursement by Schulte.
CONDITIONAL COVERAGE
All warranty is conditional upon:
•
Care, Maintenance and Operation in accordance with the manufacturer's specifications and
recommendations (as set out, or referred to in the "Operator's Manual") supplied with the product.
•
Submission of the Warranty Registration immediately upon sale of the product.
EXCLUSIONS
This warranty does not extend to:
•
Damage or deterioration after delivery from the manufacturer not attributable to defective material or
workmanship.
•
A Rotary Cutter that has been physically altered without the approval of the manufacturer.
•
Any goods which have sustained damage or deterioration due to encounters with foreign objects for
which the product is not intended, inadequate or faulty assembly, improper or inadequate
maintenance, neglect, or abuse.
•
Shop supplies such as the use of tools, oil or grease used in the repair or replacement of a
warrantable part or component.
•
Normal wearing parts such as, but are not limited to safety chains, belting, clutch linings, blades and
tire wear.
THE WARRANTY CLAIM PROCESS:
•
A Warranty Claim must be submitted within (30) days of the repair.
•
The dealer must allow for the examination of the goods by the manufacturer or one of its agents,
when requested by the manufacturer to verify that the goods are defective in material or
workmanship.
•
The Dealer must keep the failed part until the claim is processed, to allow Schulte Industries the
option of further examination of the part.
Further examination may mean that pictures are sent, or that the part be returned to Schulte.
•
A Return Goods Authorization (RGA) must be sent with any returned part.
•
Schulte will reimburse ground freight only on failed parts that are returned for examination. Any other
types of freight will not be covered unless authorized on the RGA.
NOTE: For warranty service or parts the unit can be taken to any authorized Schulte dealer.
Warranty Contacts:
All warranty questions can be emailed to info@schulte.ca or phone Schulte Industries at 1-800-404-6044.
Schulte reserves the right to change and modify this warranty policy at any time.
FX-315/FX-310 03/21
© 2021 Alamo Group Inc.
INTRODUCTION
Introduction Section 2-6
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