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Condition
Documents are not
stored in the memory.
Blank areas appear at
the bottom of each page
or on other pages, with a
small strip of text at the
top.
Copying Problems
Condition
Copies are too light or too
dark.
Smears, lines, marks or
spots appears on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy
easily.
Frequent copy paper jams
occurs.
Fewer copies from the toner
cartridge than expected
prints out.
Suggested solutions
There may not be enough memory to store the
document. If the display shows a "Memory Full"
message, delete any documents you no longer need
from the memory and then restore the document.
You may have chosen the wrong paper settings in the
user option setting. See page 1.33.
Suggested solutions
Use the Darknen button to darken or lighten the
background of the copies.
• If defects are on the original document, press the
Darknen button to lighten the background of your
copies.
• If no defects are on the original document, clean the
Scan unit. See page 7.5.
• Ensure that the original document is positioned
correctly in the ADF (Automatic Document Feeder).
• Check that the copy paper is loaded correctly.
Ensure that the original document is face down in the
ADF.
• Replace the paper in the paper tray with paper from a
new package.
• In high humidity areas, do not leave paper in the
machine for the extended periods of time.
• Fan the stack of paper, then turn it over in the paper
tray. Replace the paper in the tray with a fresh supply.
Check/adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight.
2
75g/m
(20 lb) bond paper is recommended.
• Check for copy paper or pieces of copy paper
remaining in the machine after a paper jam has been
cleared.
• Your original documents may contain pictures, solids
or heavy lines. For example, they may be forms,
newsletters, books or other documents that use more
toner.
• The machine may be turned frequently on and off.
T
8.13
ROUBLESHOOTING
8
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