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Condition
A print job is
extremely
slow.
Half the page
is blank.
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
8.20
T
ROUBLESHOOTING
Possible cause
The job may be very
complex.
If you are using
Windows 9x/Me, the
Spooling Setting may
be set incorrectly.
The page orientation
setting may be
incorrect.
The paper size and the
paper size settings do
not match.
The printer cable is
loose or defective.
The wrong printer
driver was selected.
Software application is
malfunctioning.
The operating system
is malfunctioning.
Suggested solutions
Reduce the complexity of the page or try
adjusting the print quality settings.
The maximum print speed of your
machine is 17 PPM for Letter-sized paper
16 PPM for A4-sized paper.
From the Start menu, choose Settings
and Printers. Right-click the this
machinge's printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings button.
Select the spool setting you want.
Change the page orientation in your
application. See page 5.3.
Ensure that the paper size in the printer
driver settings matches the paper in the
tray.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully. If possible,
attach the cable and the machine to
another computer and try a print job that
you know works. Finally, try a new printer
cable.
Check the application's printer selection
menu to ensure that your machine is
selected.
Try printing a job from another
application.
Exit Windows and reboot the computer.
Turn the machine off and then back on
again.
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