Can Not Set/Save Settings To Redscan; Graphics On Map Is Jerky; Redwall Event Code Is Not Displayed On Redscan Manager; Redwall Event Code Does Not Work On Vms - Optex REDSCAN Series Manual

Click Edit Detector Information button of REDSCAN Manager. Is the IP Address of the target
-
REDSCAN registered? Is correct model name selected?
[Group Registration]
Note: Capturing packets by WireShark enables detailed investigation.
- Check the detector authentication.
[When the authentication screen is displayed.]
[Forget detector authentication.]

Can not set/save settings to REDSCAN.

User Account Control in Windows can prevent communication between REDSCAN Manager and
-
REDSCAN. Turn off User Account Control. For details of User Account Control, see information
from Microsoft.

Graphics on Map is jerky.

- If the PC does not have enough performance, change PC Graphics Performance setting in
[REDSCAN Manager Settings]
Interrupt Moderation of the NIC can prevents smooth graphics on the map. Disable Interrupt
-
Moderation of Adapter Settings on Windows.

REDWALL Event Code is not displayed on REDSCAN Manager.

Check R.E.C. settings. REDSCAN Manager requires broadcast or unicast UDP to show R.E.C.
[REDWALL Event Code Settings]
If broadcast is selected, the REDSCAN and the PC must be in the same network segment.
[PC Settings for REDSCAN Manager]

REDWALL Event Code does not work on VMS.

Check R.E.C. settings. Is the destination IP address of R.E.C. correct?
Check Windows firewall settings of the VMS PC. Is the destination port number allowed?
Does the VMS waiting for the destination port number of R.E.C?
[REDWALL Event Code Settings]
VMS may require unique Detector ID to each REDSCAN. Are Detector IDs of REDSCANs different each
other?
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