Redscan Manager Trouble Shooting; Can Not Install Redscan Manager; Can Not Connect To Redscan - Optex REDSCAN Series Manual

REDSCAN Manager Trouble Shooting

Can not Install REDSCAN Manager

Install to recommended PC below.
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[Recommended PC Specifications]
If REDSCAN Manager is running, close the REDSCAN Manager.
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If another installer is running, wait for the install to complete.
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Can not connect to REDSCAN

RLS-2020 series has 2 LAN ports, main Ethernet port and Maintenance port. Check which port is
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used. Refer below page for default settings of main and maintenance ports.
[PC Settings for REDSCAN Manager]
- Check network settings of the PC and REDSCAN. Are they correct? Try ping from the PC to
REDSCAN. (Example: Open command prompt and enter [ping 192.168.0.126].)
Is Windows firewall opened for REDSCAN Manager?
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[PC Settings for REDSCAN Manager]
- Check Windows firewall settings.
Control Panel --- Windows Firewall --- Advanced settings --- Inbound Rules. Select REDSCAN
Manager Advanced, right click it, and select Properties. Select Protocols and Ports tab. If Protocol
type is not Any, select Any.
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