Acd Logon (Logging On To System) - Siemens HiPath 3000 User Manual

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Using the optiClient office
ACD Functions
8.8.1

ACD Logon (Logging on to System)

At the start of service, you must log on to the system.
Step Action/Effect
1 To complete the ACD logon, click
> the ACD Logon check box in the Functions tab of the Functions/Telephone
Directory/Call detail records window
or
> the entry Logon in the context menu of the Connection parties window.
2 A dialog in which you can enter the code for the person responsible appears. Click
OK to confirm your selection.
3 The ACD status in the Connection Parties window changes to bright green (logged
on).
Your Processor ID for logging on to ACD is not the same as your phone number.
>
It is configured and assigned to you by the service technician.
8-28
Nur für den internen Gebrauch
A31003-G2540-A100-3-76A9, 04/2003
optiClient 130 V4.0, User Manual