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16 Maintenance (Fault Finding)
This section has been written to provide field staff with some suggested steps to fault
finding/resolution of the WiMag system.
Engineers need to ensure they have the latest Traffic DOT when debugging.
16.1 Access point Flex-AP-ED
16.1.1
Incorrect laptop network configuration.
1. Set correct IP settings (address, mask, gateway), default AP IP address is
192.168.2.100, subnet mask is 255.255.255.0, set laptop static IP address
192.168.2.200
2. Ensure that laptop firewall is disabled.
3. Ensure that the laptop's local network adapter is enabled.
4. Check that laptop's alternative IP configuration is not in use.
16.1.2 Check the Ethernet cable between the AP and the PoE
1. Check cable for correct PIN out assignment (T-568B).If cable is damaged, re-
terminate the connectors or replace the cable (as needed).
2. Use a cable tester
3. Connect the AP to the PoE using a short commercial made cable, verify the AP
is working
16.1.3 Verify that POE is on.
1. Check for shorts, check that the PoE is powered
16.1.4 Check for damaged connector or AP
1. If damaged, replace and return for repair
16.2 Sensors
16.2.1 Disappeared Sensors (grey) after a long while since installation
1. Check if equipment is damaged or missing.
2. Verify that Master Mode is enabled.
3. Confirm AP or Repeater is active and within range, proper height, and orientation.
4. Confirm RF channels for all devices. Scan for missing devices.
5. Send sensor ID to Sensys Networks to check for potential issues
Version
11
Last Editor
Jeerh, Manpreet
Document
WIMAG GENERAL HANDBOOK
Name
Copyright © Siemens Mobility Limited 2012. All Rights Reserved.
Page 86 of 117
Status
Date
Doc. No.
Siemens Mobility Limited
Sopers Lane, Poole, Dorset
BH17 7ER
Issued
March 2020
667/HB/47200/000
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