Clear Jammed Card; Change The Print Head - Dascom DC-2300 User Manual

5.3.2

Clear Jammed Card

Do not turn off the power. The print job will be lost.
Do not attempt to use any tool (screwdriver or sharp object) to remove a jammed card.
Sharp objects may damage the rollers and heating rollers. Damages caused by such
action may void the warranty。
To reduce the chance of card jamming
① See Sec on 2.1.3 to set the proper card thickness dial.
② Use cards with thickness specified in the specifica ons.
③ Check that cards are not bent.
④ Before putting the cards to the card cassette, shuffle the cards by holding the
outside edges to prevent sticking cards.
To take out jammed card
When card jam occurs, the OLED display prompts "Printer Card Jam, press SET Key". The Printer
will initialize to eject the card. If the card still can not be ejected, power off the printer and turn
the knob.
5.3.3

Change the Print Head

The Print Head is a heating element and directly affects print quality. A dirty or dusty
environment seriously affects its life and can cause damage to the Print Head.
Consult your Dascom Reseller if print head replacement is necessary.
To meet DASCOM's warranty policy for print head replacement, you must:
Use Dascom approved consumables, including cards, ribbons and service parts.

Maintain regular cleaning and maintenance of the printer.

Install the printer in a dust free environment as detailed in the specifications

Use good well-conditioned cards: clean, without deterioration causing head damage.

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User Manual v1.0