Dascom DC-2300 User Manual page 63

Blank card ejected?
① Check the Ribbon
Check if Ribbon has ran out or is damaged. Replace it if necessary.
② Check if Print Head is damaged. Print test pattern.
If failed to print the test pattern, contact local reseller for support, or visit website
http://www.dascom.com.
Is the printing quality satisfactory?
Faults
Defective Spots
White Line
Vague or Light Image
Blank Cards
DC-2300
Probable Cause
Dirty Card Surface
Cleaning Roller
Ribbon not properly
installed
Dirty or defective Print
Head
Improper Ribbon
installation
Ribbon not
synchronized
Dirty printer or
cleaning rollers
Non-genuine cards
Improper ribbon
installation
Corrective Actions
Check that card surfaces are clean and

dust free.
Use new, clean cards.

Avoid using the printer in dusty or dirty

place.
Use cleaning card to clean the transport

rollers
Check the proper installation of the
Ribbon.
Check if Ribbon is folded up.
Please contact local reseller.
Check the proper installation of the
Ribbon.
Check if Ribbon is folded up.
Open and close
to synchronize the ribbon.
Clean the printer.
Check if your cards meet specifications.
Recommend that you purchase cards from
Dascom authorized reseller.
If the problem persists, please
contact your Dascom reseller.
Check that print ribbon is installed
properly.
49
User Manual v1.0
the front cover