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Appendix A. Troubleshooting Guide
This section discusses possible problems you may encounter while installing the software (and
drivers) and while running the KD30 or FoUSB Programmer applications. This section also
discusses the countermeasures and solutions to resolve these problems.
If, for any reason, you cannot resolve the problem, please contact your Renesas representative
for assistance.
A.1 USB Driver Problems
This section discusses the usual problems with the driver installation and how to fix it. The most
common problem encountered is that Windows did not properly install the driver and so the ICD
is not recognized. This may also cause the device status to indicate that the device is not working
properly. An indication of this problem is the ICD status yellow LED - it blinks about 2-3 times a
second. When the driver is installed properly, the yellow LED should only blink every second.
Before trying the following steps, try restarting your PC and see if this resolves the problem. You
can check the status using the Device Manager. If the ICD appears under the Universal Serial
Bus Controllers with NO red X or yellow exclamation point, the driver was installed properly.
If you are using Windows 2000 or Windows XP, you need Administrator privileges to install the
drivers.
For cases where the 'Device Status' states the device is not working properly, please try the
following:
•
•
•
•
•
For cases where in the driver was not installed properly by Windows (Windows 98, Windows
2000) or not listed in the Device Manager > Universal Serial Bus Controllers, please try the
following:
•
•
•
SKP16C62P User's Manual Rev. 1.0
Downloaded from
Elcodis.com
electronic components distributor
Double-click on 'Renesas USB-Monitor' and a Renesas USB-Monitor Properties dialog
box appears.
Click on 'Driver' tab and click on 'Update Driver' button.
Select 'Display a list...' and click on 'Have Disk' button.
Specify and locate the C:\MTOOL\FoUSB\USB Drivers folder on your PC and install
'usbmon.sys' driver.
If this process does not work, please try the instructions below.
Unplug the USB Cable so Windows removes driver from memory.
Delete the driver 'usbmon.sys' from '\WINNT\SYSTEM32\DRIVERS\ folder in Windows
2000 or \WINDOWS\SYSTEM32\DRIVERS folder in Windows 98.
Plug in ICD and try installing the driver as written above, but use the driver from the CD.
The folder is C:\MTOOL\FoUSB\USB Drivers.
15 / 22
Applications Engineering
December 2003
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