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17
C H A P T E R
Troubleshooting
and Maintenance
Troubleshooting
Error Messages
You may occasionally encounter a difficulty with your machine or
telephone line. If this happens, your machine often identifies the problem
and displays an error message. The list below explains the most common
error messages, in alphabetical order.
CHANGE DRUM SOON
CHECK PAPER
PRESS START KEY
CHECK PAPER SIZE
COMM. ERROR
CONNECTION FAIL
S E V E N T E E N
ERROR MESSAGE
The drum unit is near the
end of its life.
The machine is out of paper Refill the paper or remove
or paper is not properly
loaded in the Multi-purpose and then press Start.
Sheet Feeder.
Your Paper Size setting may When you see this error, the
not be set correctly for the
paper you are using.
A poor quality phone line
caused communications
error.
You tried to poll a fax
machine that is not in Polled polling setup.
Waiting mode.
ERROR MESSAGES
CAUSE
ACTION
If you have a print quality
problem, replace the drum
unit with a new one.
the paper and load it again
reduction ratio automatically
will be changed to AUTO if
you used a fixed reduction
ratio (see chap. 5).
Try the call again
Verify the other party's
137
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