Page 1 USER’S GUIDE MFC-5460CN MFC-5860CN...
Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
Page 3: Brother Numbers
Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
Page 4 For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.
Page 5: Ordering Accessories And Supplies
If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
Page 6: Usa And Canada
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Page 7 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
Page 8 PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
Page 9 This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages.
Page 10: Table Of Contents
General Information Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the Software User’s Guide and Network User’s Guide ...2 Viewing Documentation ...3 Accessing Brother Support ® (For Windows Control panel overview ...6 Loading documents and paper Loading documents ...10...
Page 11 Security features TX Lock ... 27 Setting and changing the TX Lock password ... 27 Turning the TX Lock on/off ... 28 Section II Fax Sending a fax Entering Fax mode ...30 Faxing from the ADF ...30 Faxing from the scanner glass ...30 Faxing A4 size documents from the scanner glass ...
Page 12 Multi-line connections (PBX) ...47 External and extension phones ...48 Connecting an external or extension telephone ...48 Using external and extension telephones...48 If you answer a call and no one is on the line:...48 Using a non-Brother cordless external telephone ...48 Using remote codes...48...
Page 13 Dialing and storing numbers How to Dial ...50 Manual dialing ... 50 Speed-Dialing ...50 Search ... 50 Fax Redial ...51 Storing numbers ... 51 Storing a pause ... 51 Storing Speed-Dial numbers ...51 Changing Speed-Dial numbers ... 52 Setting up groups for broadcasting... 52 Dialing Access codes and credit card numbers...
Page 14 Section III Copy Making copies How to copy ...66 Entering Copy mode ...66 Making a single copy ...66 Making multiple copies ...66 Stop copying ...66 Copy keys ...67 Changing copy quality ...67 Enlarging or reducing the image copied ...68 Copy options...69 Paper options ...72 Section IV Walk-up Photo Printing PhotoCapture Center...
Page 15 PictBridge Before Using PictBridge...83 PictBridge requirements ...83 Using PictBridge ... 83 Setting your digital camera ... 83 Printing Images... 84 DPOF printing ...84 Understanding the Error Messages ... 84 Section V Software Software and Network features Section VI Appendixes Safety and Legal Choosing a location ...
Page 16 Troubleshooting and Routine Maintenance Troubleshooting ...99 If you are having difficulty with your machine ...99 Error messages ...105 Transferring your faxes or Fax Journal report ...108 Document jam ...109 Printer jam or paper jam ...110 Dial Tone ...112 Phone line interference...112 Routine maintenance ...113 Replacing the ink cartridges ...113 Cleaning the outside of the machine ...115...
Page 17 Section I General General Information Loading documents and paper General setup Security features...
Page 18: General Information
General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.
Page 19: Viewing Documentation
User’s Guide. If you have not installed the software, you can find the documentation by following the instructions below: Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. If the model name screen appears, click your model name.
Page 20 ® (For Macintosh ® Turn on your Macintosh . Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. Double-click the top page file to view the Software User’s Guide and Network User’s Guide in HTML format.
Page 21: Accessing Brother Support (For Windows ® )
Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home Page.
Page 22: Control Panel Overview
Chapter 1 Control panel overview MFC-5460CN MFC-5860CN...
Page 23 General Information...
Page 24 Chapter 1 Note Most of the illustrations in this User’s Guide show the MFC-5460CN. 1 Fax keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start. Also, press this key after picking up the handset of an external telephone during the F/T double/pseudo-ring.
Page 25 7 On/Off You can turn the machine on or off. Stop/Exit Stops an operation or exits from a menu. 9 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. 10 Ink Lets you clean the print head, check the print quality, and check the available ink volume.
Page 26: Loading Documents And Paper
Loading documents and paper Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.
Page 27: Using The Scanner Glass
Unfold the ADF Document Output Support Flap (1). CAUTION DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.
Page 28: Scannable Area
Paper Type setting of the menu (See 0.16 in. Paper Type on page 23). (4 mm) When you print on Brother photo paper, 0.04 in. (1 mm) load the instruction sheet included with the photo paper in the paper tray first, and 0.12 in.
Page 29: Recommended Media
Recommended media To get the best print quality, we suggest using Brother paper. (See table below.) We recommend using ‘3M Transparency Film’ when you print on transparencies. Brother paper Paper Type Item Letter Plain (USA only) BP60PL Letter Glossy Photo...
Page 30: Choosing The Right Media
Chapter 2 Choosing the right media Paper type and size for each operation Paper Type Paper Size 8 1/2 × 11 in. (216 × 279 mm) Cut Sheet Letter 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 × 14 in. (216 × 356 mm) Legal 7 1/4 ×...
Page 31 Paper weight, thickness and capacity Paper Type Weight Plain Paper 17 to 32 lb (64 to 120 g/m Sheet (Tray #1) (MFC-5860CN) Plain Paper 17 to 28 lb (64 to 105 g/m (Tray #2) (MFC-5860CN) Inkjet Paper 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 58 lb (Up to 220 g/m Cards...
Page 32: Loading Paper And Other Media
Chapter 2 Loading paper and other media Note • For Tray#2, see Loading paper in paper tray#2 (MFC-5860CN only) on page 18. • If you are using Auto Select (MFC-5860CN only), after refilling the paper tray you should open and close the scanner cover to reset the machine.
Page 33 Note When you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray. Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure the paper side guides touch the sides of the paper.
Page 34: Loading Paper In Paper Tray#2 (Mfc-5860Cn Only)
Chapter 2 Loading paper in paper tray#2 (MFC-5860CN only) Note You can only use plain paper sizes Letter, Legal, A4, Executive or B5 in Tray#2. Pull the paper tray completely out of the machine. Open the tray cover (1). Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size.
Page 35: Loading Envelopes And Post Cards
Gently put the paper into the paper tray print side down and top edge first. Check that the paper is flat in the tray and below the maximum paper mark (1). Close the tray cover. Push the paper tray firmly back into the machine.
Page 36 Chapter 2 How to load envelopes and post cards Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. Note If the envelopes or post cards are ‘double-feeding,’ put one envelope or post card in the paper tray at a time.
Page 37: Printable Area
Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...
Page 38: General Setup
General setup On/Off key When the machine is idle, you can turn it on and off by pressing the On/Off key. Note If you have connected an external telephone or TAD, it is always available. Turning the machine off Press and hold down the On/Off key until the LCD shows Shutting Down.
Page 39: Mode Timer
To get the best print quality, set the machine for the type of paper you are using. Press Menu, 1, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. Press Stop/Exit.
Page 40: Paper Size
Chapter 3 Paper Size You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 4 × 6 in. (10 × 15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an...
Page 41: Tray Use In Copy Mode (Mfc-5860Cn Only)
Tray use in Copy mode (MFC-5860CN only) You can change the default tray the machine will use for printing copies. Auto Select will allow your machine to take paper from Tray#2 if both trays are using paper that is the same type and size and if Tray#1 is out of paper.
Page 42: Speaker Volume
Chapter 3 Speaker Volume You can choose a range of speaker volume levels, from Off to High. Press Menu, 1, 4, 3. Press a or b to choose Off, Low, Med or High. Press OK. Press Stop/Exit. You can also adjust the speaker volume by pressing Hook.
Page 43: Security Features
TX Lock password Setting up the password Note • If you forget the TX Lock password, please call your Brother Customer Service. • If you have already set the password, you will not need to set it again. Press Menu, 2, 0, 1.
Page 44: Turning The Tx Lock On/Off
Chapter 4 Changing the TX Lock password Press Menu, 2, 0, 1. Press a or b to choose Set Password. Press OK. Enter a 4-digit number for the current password. Press OK. Enter a 4-digit number for the new password. Press OK.
Page 45 Section II Sending a fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Remote fax options Printing Reports Polling...
Page 46: Sending A Fax
Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. The LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them. Faxing from the ADF Make sure you are in Fax mode Put the document face up in the ADF.
Page 47: Faxing A4 Size Documents From The Scanner Glass
Faxing A4 size documents from the scanner glass When documents are A4 size, you need to set Scan Size to A4. If you do not, the bottom portion of the faxes will be missing. Make sure you are in Fax mode Press Menu, 2, 2, 0.
Page 48: Canceling A Broadcast In Progress
Chapter 5 Canceling a Broadcast in progress Press Menu, 2, 6. The LCD will show the fax number being dialed. Press OK. The LCD will show the job number: XXXXXXXXX 1.Clear 2.Exit Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear To cancel the Broadcast, press 1.
Page 49: Contrast
Contrast If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document. Use Dark when sending a dark document. Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 1.
Page 50: Dual Access (Black & White Only)
Chapter 5 Dual access (Black & White only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will vary depending on the data that is printed on them.
Page 51: Delayed Faxing (Black & White Only)
Delayed Faxing (Black & White only) During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step d. Make sure you are in Fax mode Load your document.
Page 52: Sending A Fax Manually
Chapter 5 Sending a fax manually Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. Make sure you are in Fax mode Load your document. Pick up the handset of an external phone or press Hook and listen for a dial tone.
Page 53: Receiving A Fax
Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone subscriber services you have on your line. Choosing the Receive Mode The diagram below will help you choose the correct mode. For more detailed information on the receive modes see Using receive modes on page 38. Do you use a Distinctive Ring subscriber service? Are you connecting an external telephone or external TAD (telephone answering device) to the machine?
Page 54: Using Receive Modes
Chapter 6 Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 38.) Fax only Fax only mode will automatically answer every call.
Page 55: F/T Ring Time (Fax/Tel Mode Only)
F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.
Page 56: Additional Receiving Operations
Chapter 6 Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).
Page 57: Telephone Services And External Devices
Telephone Services and External devices Voice Operations Voice calls can be made either with an extension or external telephone. Tone or pulse (Canada only) If you are using an external phone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below.
Page 58: Telephone Services
If you have Voice Mail on your phone line, please read the following carefully. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
Page 59 Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Rings...
Page 60: Caller Id
Chapter 7 Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.
Page 61: Connecting An External Tad (Telephone Answering Device)
Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones.
Page 62: Recording An Outgoing Message (Ogm) On An External Tad
Chapter 7 Set the TAD to answer calls. Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 37.) Recording an outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.
Page 63: Multi-Line Connections (Pbx)
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter.
Page 64: External And Extension Phones
(See Easy Receive on page 39.) Using a non-Brother cordless external telephone If your non-brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
Page 65: Changing The Remote Codes
Changing the remote codes The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. Press Menu, 2, 1, 4. Setup Receive 4.Remote Codes Press a or b to choose On (or Off).
Page 66: Dialing And Storing Numbers
Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax number. Speed-Dialing Press Search/Speed Dial, the # (pound) key, and then the two digit Speed-Dial number. Two-digit number Note If the LCD shows Not Registered when you enter a Speed-Dial number, a number has not been stored at this location.
Page 67: Fax Redial
Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Black Start or Color Start.
Page 68: Changing Speed-Dial Numbers
Chapter 8 Changing Speed-Dial numbers If you try to store a Speed-Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: Press 1 to change the stored number.
Page 69: Dialing Access Codes And Credit Card Numbers
Press Stop/Exit. Note You can easily print a list of all your Speed-Dial numbers. Numbers that are part of a group will be marked in the GROUP column. (See How to print a report on page 62.) Dialing Access codes and credit card numbers You can combine more than one Quick-Dial number when you dial.
Page 70: Remote Fax Options
Remote fax options Remote fax options ARE NOT available for color fax. You can use only one fax option at a time. Fax Forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this is a safety feature in case there is a power failure).
Page 71: Fax Storage
Press Stop/Exit. Note • You cannot change a paging number or PIN remotely. • If you have set Paging, a backup copy will automatically be printed at the machine. • If Paging is turned on your machine cannot receive a color fax unless the sending machine converts it to black &...
Page 72: Pc Fax Receive
Chapter 9 PC Fax Receive If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in...
Page 73: Changing Remote Fax Options
Changing Remote Fax Options If received faxes are left in your machine's memory when you change the remote fax options, the LCD will ask you one of the following messages: Erase All Fax? 1.Yes 2.No Print All Fax? 1.Yes 2.No If you press 1, faxes in the memory will be erased or printed before the setting changes.
Page 74: Remote Retrieval
Chapter 9 Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access Code The remote access code lets you access the remote retrieval features when you are away from your machine.
Page 75: Retrieving Fax Messages
Retrieving fax messages Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. When you hear two short beeps, press 9, 6, 2.
Page 76: Remote Fax Commands
Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Change the Fax Forwarding, Paging or Fax Storage settings...
Page 77: Printing Reports
Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu keys. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Page 78: Reports
Chapter 10 Reports The following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.
Page 79: Polling
Polling Polling overview Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work.
Page 80: Polled Transmit (Black & White Only)
Chapter 11 Polled transmit (Black & White only) Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Set up for polled transmit Make sure you are in Fax mode Load your document.
Page 81: Section Iii Copy
Section III Copy Making copies...
Page 82: Making Copies
Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 23.) The LCD shows the default copy setting: Plain Letter...
Page 83: Copy Keys
Copy keys When you want to quickly change the copy settings temporarily for the next copy, use the Copy keys. (For MFC-5460CN) (For MFC-5860CN) The machine returns to its default settings 60 seconds after it finishes copying, or if the mode timer returns the machine to Fax mode.
Page 84: Enlarging Or Reducing The Image Copied
Chapter 12 Enlarging or reducing the image copied You can choose the following enlargement or reduction ratios: Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Custom(25-400%) Enlarge/Reduce 200% 198% 4"x6"iA4 186% 4"x6"iLTR 142% A5iA4 and a or b 104% EXEiLTR 100% 97% LTRiA4...
Page 85: Copy Options
Options key. Press Menu Options selection/ Paper Type Plain Paper (MFC-5860CN Inkjet Paper only) Brother Photo Other Photo Transparency Paper Size Letter Legal 4"(W)x 6"(H) Brightness - nnonn + - nnonn + Contrast Stack/Sort Stack Sort...
Page 86: Sorting Copies Using The Adf
Chapter 12 After the machine scans the page, press 1 to scan the next page. Next Page? 1.Yes 2.No Place the next document on the scanner glass. Press OK. Repeat steps g and h for each page of the layout. Set Next Page Then Press OK After all the pages have been scanned,...
Page 87: Adjusting Brightness
Adjusting Brightness To temporarily change the brightness setting, follow the instruction below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Options and a or b to choose Brightness.
Page 88: Paper Options
Press Options and a or b to choose Paper Type. Press OK. Press a or b to choose the type of paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency). Press OK. Press Black Start or Color Start. Note To change the default paper type setting see Paper Type on page 23.
Page 89: Section Iv Walk-Up Photo Printing
Section IV Walk-up Photo Printing PhotoCapture Center® PictBridge...
Page 90: Photocapture Center
Remote Setup & Photo Capture Center ® Macintosh in the Software User's Guide on the CD-ROM.) Using media cards Your Brother machine includes media drives (slots) for use with popular digital camera ® media: CompactFlash , Memory Stick Memory Stick Pro™, SecureDigital™, MultiMediaCard™...
Page 91: Media Card Folder Structure
The Photo Capture key will light to show the media card status. It can be on, off or blinking. See the table below for what the light means. A media card is inserted correctly. No media card is present, or it is incorrectly inserted.
Page 92: How To Print From A Media Card
Chapter 13 How to print from a media card Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your media card: Make sure you have put the media card in the proper slot.
Page 93: Printing Images
If you have already chosen your settings, press Color Start. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. PhotoCapture Center Press a or b to choose the paper size you are using, Letter, A4, 4"x6"...
Page 94: Dpof Printing
Press a or b to choose DPOF Print:Yes. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press a or b to choose the paper size you are using, Letter, A4, 4"x6"...
Page 95: Photocapture Center ® Print Settings
Press OK. Press Stop/Exit. Paper Options Paper Type Press Menu, 4, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press Stop/Exit. Paper Size Press Menu, 4, 3. Press a or b to choose the paper size you are using, Letter, A4, 4"x6"...
Page 96: Cropping
Chapter 13 Note • White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white. The white areas of a picture may be slightly pink, yellow or some other color.
Page 97: Scan To Card
Scan to Card You can scan black & white and color documents into a media card. Black & white documents will be stored in PDF(*.PDF) or TIFF file formats (*.TIF). Color documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats.
Page 98: Changing The Color File Format
Chapter 13 Changing the color file format Press Menu, 4, 9, 3. Press a or b to choose PDF or JPEG. Press OK. Press Stop/Exit. Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using the ®...
Page 99: Pictbridge
PictBridge Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. Before Using PictBridge PictBridge requirements To avoid errors, remember the following points: The machine and the digital camera must be connected using a suitable USB cable.
Page 100: Printing Images
Chapter 14 Printing Images Make sure that your camera is turned off. Connect your camera to the PictBridge port on the machine using the USB cable. 1 PictBridge port Note Remove any media cards from the machine before connecting the digital camera.
Page 101: Section V Software
Section V Software Software and Network features...
Page 102: Software And Network Features
(For Windows Note If you have not installed the software, see Viewing Documentation on page 3. From the Start menu, point to Brother, MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guide. Click SOFTWARE USER’S GUIDE (or NETWORK USER’S GUIDE) from the...
Page 103 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...
Page 104: Safety And Legal
• Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless phones.
Page 105: To Use The Machine Safely
To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
Page 106 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury.
Page 107 AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)
Page 108 WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
Page 109: Important Safety Instructions
Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call the following:...
Page 110: Standard Telephone And Fcc Notices (These Notices Are In Effect On Models Sold And Used In The United States Only.)
16 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water.
Page 111 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)
Page 112: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)
Call the dealer or an experienced radio/TV technician for help. IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003.
Page 113: Lan Connection
LAN connection CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages. Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition.
Page 114: Trademarks
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2006 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
Page 115: B Troubleshooting And Routine Maintenance
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Page 116 Printing (Continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 118.) (20° C to 33° C). White horizontal lines appear in Clean the print head. (See Cleaning the print head on page 117.) text or graphics.
Page 117: Printing Received Faxes
Printing (Continued) Difficulty Machine feeds multiple pages Printed pages are not stacked neatly. Printed pages double-feed and cause a paper jam. Machine does not print from Paint Brush. Machine does not print from Adobe Illustrator. The machine cannot print full pages of a document.
Page 118: Receiving Faxes
Phone Line or Connections (Continued) Difficulty Suggestions The machine does not answer when called. Receiving Faxes Difficulty Suggestions Cannot receive a fax Check all line cord connections. Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 37.) If you often have interference on the phone line, try changing the menu setting of Compatibility to Basic or Normal.
Page 119 116.) Try using the scanner glass. (See Using the scanner glass on page 11.) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In ® PaperPort SE with OCR, click File, Scan and choose the Brother TWAIN/WIA driver.
Page 120: Photocapture Center ® Difficulties
Fax receiving), choose UDP and click OK. Make sure if the new setting is added and is checked, and then click OK. ® XP SP1 user’s, please visit the Brother Solutions Center. ® , take out the media card before...
Page 121: Error Messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Page 122 Error Message Cause Data Remaining Print data is left in the machine's memory. Print data is left in the machine's memory. The USB cable was unplugged while the computer was sending the data to the machine. The other person or other person's Disconnected fax machine stopped the call.
Page 123 Error Message Cause One or more of the ink cartridges Near Empty are running out of ink. If a sending machine has a color fax, the ‘ machine's handshake the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax.
Page 124: Transferring Your Faxes Or Fax Journal Report
Error Message Cause Scan Unable XX The machine has a mechanical problem. —OR— A foreign objects such as a clip or ripped paper is in the machine. Wrong Paper Size Paper is not the correct size. A non-PictBridge compatible or Wrong USB broken device has been connected Device...
Page 125: Document Jam
Transferring faxes to your PC You can transfer the faxes from your machine’s memory to your PC. Make sure you have installed MFL-Pro Suite on your PC, and then turn on PC-FAX Receiving on the PC. (For details, see PC FAX Receiving in the Software User’s Guide on the CD-ROM.) Make sure you have set PC Fax...
Page 126: Printer Jam Or Paper Jam
Document is jammed inside the ADF unit Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed document out to the right. Close the document cover. Press Stop/Exit. Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine.
Page 127 Remove the Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. Put the Jam Clear Cover back on. Make sure the cover is set properly. Troubleshooting and Routine Maintenance Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position.
Page 128: Dial Tone
Push the paper tray firmly back into the machine. Note Make sure that you pull out the paper support until it clicks. Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. Press Menu, 0, 5. Press a or b to choose Detection or No Detection.
Page 129: Routine Maintenance
Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
Page 130 Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. brother Lift each lock release lever and push it until it clicks, and then close the ink cartridge cover.
Page 131: Cleaning The Outside Of The Machine
Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or...
Page 132: Cleaning The Scanner
Cleaning the scanner Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with isopropyl alcohol on a soft lint-free cloth. In the ADF unit, clean the white bar (1) and the glass strip (2) under it with isopropyl alcohol on a lint-free cloth.
Page 133: Cleaning The Paper Pick-Up Roller
When cleaning is finished, the machine will go back to standby mode automatically. Note If you clean the print head at least five times and the print has not improved, call Brother Customer Service. (See Brother numbers on page i.)
Page 134: Checking The Print Quality
If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
Page 135: Checking The Printing Alignment
Checking the printing alignment You may need to adjust the printing alignment after transporting the machine if your printed text becomes blurred or images become faded. Press Ink. Press a or b to choose Test Print. Press OK. Press a or b to choose Alignment. Press OK.
Page 136: Machine Information
Machine Information Checking the serial number You can see the machine’s serial number on the LCD. Press Menu, 7, 1. Machine Info. 1.Serial No. Press OK. XXXXXXXXX Press Stop/Exit. Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine.
Page 137 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.
Page 138: C Menu And Features
Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Page 139 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup menu. You can scroll more quickly through each menu level by pressing a or b for the direction you want.
Page 140: Menu Table
(MFC-5860CN only) Choose & OK Menu Selections Options — 0 Sec 30 Secs 1 Min 2 Mins* 5 Mins — Plain Paper* Inkjet Paper Brother Photo Other Photo Transparency — Letter* Legal 4"x6" 1.Tray#1 Letter* Legal 4"x6" 2.Tray#2 Letter* Legal...
Page 141 Main Menu Submenu Menu Selections 1.General 4.Volume 1.Ring Setup (Continued) 2.Beeper 3.Speaker 5.Auto Daylight — — 6.On/Off Setting — 7.LCD Contrast — 8.Tray Use:Copy (MFC-5860CN only) — 9.Tray Use:Fax (MFC-5860CN only) 2.Fax 1.Setup Receive 1.Ring Delay (In Fax mode only) 2.F/T Ring Time 3.Easy Receive Menu and Features...
Page 142 Main Menu Submenu 2.Fax 1.Setup Receive (Continued) (In Fax mode only) (Continued) 2.Setup Send (In Fax mode only) 3.Set Quick-Dial Menu Selections Options 4.Remote Codes On* ( 51, #51) 5.Auto Reduction — 6.Polling RX 1.Contrast Auto* Light Dark 2.Fax Resolution Standard* Fine S.Fine...
Page 143 Main Menu Submenu Menu Selections 2.Fax 4.Report 1.Transmission Setting (Continued) (Continued) 2.Journal Period 5.Remote Fax 1.Fwd/Page/Store 2.Remote Access 3.Print Fax (Backup Print) — 6.Remaining Jobs 0.Miscellaneous 1.TX Lock 2.Compatibility 3.Distinctive 4.Caller ID Menu and Features Options Descriptions Sets initial setup for Transmission Verification On+Image Report and Fax Journal.
Page 144 G:-nonnn+ G:-onnnn+ 3.Blue B:-nnnno+ B:-nnnon+ B:-nnonn+* B:-nonnn+ B:-onnnn+ Normal Photo* — Plain Paper Inkjet Paper Brother Photo Other Photo* — Letter 4"x6"* 5"x7" Descriptions Page Chooses the Copy resolution for your type of document. Adjusts the brightness for copies. Adjusts the contrast for copies.
Page 145 Main Menu Submenu Menu Selections — 4.PhotoCapture 4.Brightness (Continued) — 5.Contrast 6.True2Life Off* — 7.Cropping — 8.Borderless Menu and Features Options Descriptions - nnnno + Adjusts the brightness. - nnnon + - nnonn +* - nonnn + - onnnn + - nnnno + Adjusts the contrast.
Page 146 Main Menu Submenu 4.PhotoCapture 9.Scan to Card 1.Quality (Continued) 5.LAN 1.Setup TCP/IP 1.BOOT Method Menu Selections Options B/W 200x100 dpi B/W 200 dpi Color 150 dpi* Color 300 dpi Color 600 dpi 2.B/W File Type TIFF* 3.ColorFile Type PDF* JPEG Auto* Static RARP...
Page 147 Main Menu Submenu Menu Selections 5.LAN 2.Setup Misc. 1.Ethernet (Continued) — 0.Factory Re — 6.Print 1.Transmission Reports — 2.Help List — 3.Quick-Dial — 4.Fax Journal 5.User Settings — — 6.Network Config — 7.Machine 1.Serial No. Info. — 0.Initial 1.Receive Mode Setup —...
Page 148: Entering Text
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.
Page 149: D Specifications
Specifications General Memory Capacity ADF (automatic document feeder) Paper Tray Paper Tray#2 (MFC-5860CN only) Printer Type Print Method LCD (liquid crystal display) 16 characters × 2 lines, Back light Power Source Power Consumption 32 MB Up to 35 pages Temperature: 68° F - 86° F (20° C - 30° C) Humidity: 50% - 70% Paper: [20 lb (80 g/m )] Letter size...
Page 150 Dimensions (MFC-5460CN) 8.9 in. (226 mm) 17.3 in. (440 mm) (MFC-5860CN) 11.9 in. (302 mm) 17.3 in. (440 mm) Weight 19.6 lb (8.9kg) (MFC-5460CN) 23.4 lb (10.6kg) (MFC-5860CN) Noise Operating: Temperature Operating: Best Print Quality: Humidity Operating: Best Print Quality: This depends on printing conditions.
Page 151: Print Media
Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 14. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper...
Page 152: Fax
Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Page 153: Copy
Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Yes/Yes ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm) Scanner Glass Width: Max.
Page 154: Photocapture Center
PhotoCapture Center Available Media File Extension (Media Format) (Image Format) Color Enhancement Number of Files Folder Borderless xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™ Type M from 256MB to 1GB xD-Picture Card™ Type H from 256MB to 1GB Progressive JPEG format is not supported.
Page 155: Scanner
Windows XP in this User’s Guide includes Windows XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows can be chosen by using the Brother scanner utility) Yes/Yes ® Yes (Windows 98/98SE/Me/2000 Professional/XP/ ®...
Page 156: Printer
See the Network User’s Guide on the CD-ROM for detailed network specifications. ® Windows 98/98SE/Me/2000 Professional/ ® XP/Windows XP Professional x64 Edition driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver ® For Mac OS X 10.2.4 or greater Up to 1200 × 6000 dpi 1200 ×...
Page 157: Computer Requirements
Intel EM64T PowerPC G3 128 MB 256 MB 80 MB /G4/G5, Intel Core Solo/ Ethernet 350MHz For the latest driver updates access the Brother Solutions Center at http://solutions.brother.com/ Specifications Recommended Available Hard Disk Space Drivers Applications 128 MB 120 MB 130 MB...
Page 158: Consumable Items
Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink The first time you install the ink cartridges the machine will use extra Cartridge ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing.
Page 159: Network (Lan)
You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send and PC Fax ® Receive (Windows only). Also included is Brother BRAdmin Professional Network Management software. ® Windows 98/98SE/Me/2000/XP/XP Professional x64 Edition ®...
Page 160: E Glossary
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
Page 161 A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
Page 162 ® PhotoCapture Center Allows you to print digital photos from your digital camera at high resolution for photo quality printing. Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs. PictBridge Allows you to print photos directly from your digital camera at high resolution for photo quality printing.
Page 163: Index
Easy Receive ...39 Broadcasting ...31 setting up Groups for ...52 Brother accessories and supplies ... iii Brother numbers ... i Customer Service ... i FAQs (frequently asked questions) ... i fax back system ... ii product support ... i Solutions Center ... i warranties ...
Page 164 Easy Receive ...39 Enlarge/Reduce key ...68 Envelopes ... 14 Error messages on LCD ...105 Change Unable ...105 Clean Unable ...105 Comm. Error ...105 document jam ...106 Init. Unable ...106 Ink Empty ...106 Near Empty ...107 No Paper Fed ...107 Not Registered ...50 Out of Memory ...107 Print Unable ...107 Scan Unable ...108...
Page 165 Jacks convert to RJ11 jack triplex adapter ...46 external telephone ...45 TAD (answering machine) ...46 Jams document ...109 paper ...109 LCD (liquid crystal display) ...122 Contrast ...26 Help List ...62 ® Macintosh See Software User's Guide on the CD-ROM..Maintenance, routine ...113 Manual dialing ...50...
Page 166 Print area ...21 checking alignment ...119 difficulties ... 99 drivers ...140 improving quality ... 117 paper jams ...110 reports ...62 resolution ...140 specifications ...140 Printing images ...77 index ...76 See Software User's Guide on the CD-ROM..Programming your machine ...122 Quality key (copying) ...67 Quick-Dial Access codes and credit card...
Page 167 Tray Select key (MFC-5860CN only) ...72 Troubleshooting ...99 checking ink volume ...119 document jam ...109 error messages on LCD ...105 if you are having difficulty copying ...103 incoming calls ...102 Network ...104 phone line or connections ...101 ® PhotoCapture Center ...104 printing ...99 printing received faxes ...101...
Page 168 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Page 169 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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