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USER'S GUIDE
DCP-8080DN
DCP-8085DN
Version A
USA/CAN

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  • Page 1

    USER’S GUIDE DCP-8080DN DCP-8085DN Version A USA/CAN...

  • Page 2

    If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-8080DN and DCP-8085DN (Circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 4: Ordering Accessories And Supplies

    Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note...

  • Page 5: Usa And Canada

    Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.

  • Page 6

    ® Brother Three-Year Limited Warranty and Replacement Service (USA Only) Who is covered: What is NOT covered: This limited warranty (“warranty”) is given This warranty does not cover: only original end-user/retail 1 Physical damage to this Product; purchaser (referred to in this warranty as 2 Damage caused by improper installation, “Original Purchaser”)

  • Page 7

    ® Brother Three-Year Limited Warranty and Replacement Service (USA Only) What Brother will do: The foregoing are your sole (i.e., only) and exclusive remedies under this warranty. First 2 Years: If the problem reported concerning your Machine and/or What happens when Brother elects to accompanying Consumable and Accessory replace your Machine: Item(s) is covered by this warranty and if (i)

  • Page 8

    Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change. Important: We recommend that you keep all original packing materials, in the event that you ship this product. © 2009 Brother International Corporation...

  • Page 9

    Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.

  • Page 10: Table Of Contents

    Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......3 Viewing documentation ...................3 ® Accessing Brother support (Windows ) ..............5 Control panel overview ..................6 Status LED indications ..................8 Loading paper and documents...

  • Page 11

    Security features Secure Function Lock 2.0 ..................27 Setting the password for the administrator ...........27 Changing the password for the administrator..........28 Setting up public user mode ................28 Setting up restricted users ................29 Turning Secure Function Lock on/off.............29 Switching Users..................... 30 Section II Copy Making copies How to copy......................

  • Page 12

    Section IV Software Software and Network features How to read the HTML User’s Guide ..............48 ® Windows ......................48 ® Macintosh ....................49 Section V Appendixes Safety and legal Choosing a location .....................52 To use the machine safely ...................54 Important safety instructions................57 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ....................59 Industry Canada Compliance Statement (Canada only) ......59...

  • Page 13

    Replacing periodic maintenance parts............... 106 Machine Information ..................106 Checking the Serial Number................ 106 Checking the Page Counters...............106 Checking the remaining life of parts ............107 Reset ......................107 How to reset ....................108 Packing and shipping the machine ..............108 Menu and features On-screen programming..................

  • Page 14

    Section I General General information Loading paper and documents General Setup Security features...

  • Page 15: General Information

    General information Using the WARNING documentation Warnings tell you what to do to prevent possible personal injury. Thank you for buying a Brother machine! Reading the documentation will help you CAUTION make the most of your machine. Cautions specify procedures you must Symbols and conventions follow or avoid to prevent possible minor injuries.

  • Page 16: Accessing The Software User's Guide And Network User's Guide

    General information Accessing the If the model name screen appears, click your model name. The CD-ROM main Software User’s Guide menu will appear. and Network User’s Guide This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer, Scanner and Network.

  • Page 17

    Chapter 1 ® How to find scanning instructions Viewing documentation (Macintosh There are several ways you can scan ® Turn on your Macintosh documents. You can find the instructions as Insert the Brother CD-ROM labeled follows: ® Macintosh into your CD-ROM drive. Software User's Guide: The following window will appear.

  • Page 18: Accessing Brother Support (windows ® )

    General information How to find scanning instructions To access our web site (http://www.brother.com/) click There are several ways you can scan Brother Home Page. documents. You can find the instructions as To view all Brother Numbers, including follows: Customer Service numbers for the USA and Canada, click Support Information.

  • Page 19: Control Panel Overview

    Chapter 1 Control panel overview DCP-8080DN and DCP-8085DN have the same keys. 1 Status LED 5 Stop/Exit The LED will flash and change color depending Stops an operation or exits from a menu. on the machine status. 6 Start 2 LCD Lets you start making copies or scanning.

  • Page 20

    General information Direct Scan Lets you print data from a USB Flash Puts the machine in Scan mode. memory drive that you can connect directly (For details about scanning, see the Software to the machine. The Direct key will be User’s Guide on the CD-ROM.) active when a USB Flash memory drive is 9 Print keys:...

  • Page 21: Status Led Indications

    Chapter 1 Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. Machine Status Description Sleep Mode The power switch is off or the machine is in Sleep mode. Warming Up The machine is warming up for printing.

  • Page 22

    General information Cover open The front cover or fuser cover is open. Close the cover. Toner Life End Replace the toner cartridge with a new one. Paper error Put paper in the tray or clear the paper jam. Check the LCD message.

  • Page 23: Loading Paper And Documents

    Loading paper and documents Loading paper and Loading paper in the standard paper tray print media The machine can feed paper from the Printing on plain paper, thin paper, standard paper tray, optional lower tray or recycled paper or transparencies from multi-purpose tray.

  • Page 24

    Loading paper and documents Unfold the support flap (1) to prevent Note paper from sliding off the face-down For Legal and Folio size paper, press the output tray. release button (1) in the bottom of the paper tray and then pull out the back of the paper tray.

  • Page 25: Loading Paper In The Multi-purpose Tray (mp Tray)

    Chapter 2 Loading paper in the Open the MP tray and lower it gently. multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, envelopes, labels or transparencies.

  • Page 26: Unprintable Area

    Loading paper and documents Unprintable area Unprintable area for copies The figures show unprintable areas. Document Top (1) Left (2) Size Bottom (1) Right (2) Letter 0.12 in. (3 mm) 0.16 in. (4 mm) 0.12 in. (3 mm) 0.08 in. (2 mm) Note This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper.

  • Page 27: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended paper and print media other print media To get the best print quality, we suggest using Print quality may vary according to the type of the following paper. paper you are using. You can use the following types of print Paper Type Item media: thin paper, plain paper, thick paper,...

  • Page 28: Type And Size Of Paper

    Loading paper and documents Type and size of paper The machine loads paper from the installed standard paper tray, optional lower tray or multi-purpose tray. Standard paper tray Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 16.

  • Page 29: Paper Capacity Of The Paper Trays

    Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Legal, Plain paper, Thin paper, up to 250 Executive, A5, A5 (Long Bond paper and 20 lb (80 g/m (Tray #1) Edge), A6, B5, B6 and Recycled paper Folio...

  • Page 30: Handling And Using Special Paper

    Loading paper and documents Handling and using special Types of paper to avoid paper IMPORTANT The machine is designed to work well with Some types of paper may not perform well most types of xerographic and bond paper. or may cause damage to your machine. However, some paper variables may have an DO NOT use paper: effect on print quality or handling reliability.

  • Page 31

    Chapter 2 Envelopes Types of envelopes to avoid Most envelopes will be suitable for your IMPORTANT machine. However, some envelopes may have feed and print-quality problems DO NOT use envelopes: because of the way they have been made. A • that are damaged, curled, wrinkled or suitable envelope should have edges with an unusual shape straight, well-creased folds and the leading...

  • Page 32

    Loading paper and documents Labels • with sealing flaps that have not been folded at purchase The machine will print on most types of labels • with sealing flaps as shown in figure designed for use with a laser machine. Labels below should have an adhesive that is acrylic-based since this material is more stable at the high...

  • Page 33: Loading Documents

    Chapter 2 Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). Using the automatic document feeder (ADF) The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 34: Using The Scanner Glass

    Loading paper and documents Using the scanner glass Close the document cover. IMPORTANT You can use the scanner glass to copy or scan pages of a book or one page at a time. If the document is a book or is thick do not Documents can be up to 8.5 in.

  • Page 35: General Setup

    General Setup Paper settings Paper Size You can use ten sizes of paper for printing Paper Type copies: Letter, Legal, Executive, A5, A5 L, A6, B5, B6, Folio and A4. Set up the machine for the type of paper you When you change the size of paper in the are using.

  • Page 36: Tray Use In Copy Mode

    General Setup • A5 L and A6 size are not available for the • When using the scanner glass, your optional Tray #2. document is copied from the higher priority tray even if more suitable paper is • If you chose Transparency for the in another paper tray.

  • Page 37: Volume Settings

    Chapter 3 Volume settings Ecology features Beeper volume Toner Save When the beeper is on, the machine will beep You can save toner using this feature. When when you press a key or make a mistake. You you set Toner Save to On, print appears can choose a range of volume levels, from lighter.

  • Page 38: Sleep Time

    General Setup Turning off the scanner Sleep Time lamp The Sleep Time setting can reduce power consumption by turning off the fuser while the The scanner lamp stays on for 16 hours machine is idle. before automatically switching off to preserve You can choose how long the machine must the life of the lamp and reduce power be idle before it goes into sleep mode.

  • Page 39: User Settings List

    Chapter 3 User Settings List Network Configuration List You can print a list of the settings you programmed. The Network Configuration List is a report listing the current network configuration Press Menu, 6, 5. including the network print server settings. 65.User Settings Note Node name: Node name appears in the...

  • Page 40: Security Features

    Security features Secure Function Lock 2.0 Setting the password for the administrator Secure Function Lock lets you restrict Public access to the following machine functions: The password you set in these steps is for the administrator. This password is used to set PC Print up users and to turn Secure Function Lock on USB Direct Print...

  • Page 41: Changing The Password For The Administrator

    Chapter 4 Changing the password for Setting up public user mode the administrator Public user mode restricts the functions that are available for public users. Public users do Press Menu, 1, 6. not need to enter a password to access the features made available through this setting.

  • Page 42: Setting Up Restricted Users

    Security features Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a password for functions that are available to If you enter the wrong password, the LCD will them. You can set up more advanced show Wrong Password.

  • Page 43: Switching Users

    Chapter 4 Switching Users This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on. Changing to the restricted user Mode Hold down d as you press Secure/Direct. Function Lock Change ID Select ab or OK Press a or b to choose your name.

  • Page 44: Section Ii Copy

    Section II Copy Making copies...

  • Page 45: Making Copies

    Making copies How to copy Making a single copy Load your document. Entering copy mode Press Start. Contrast:- Making multiple copies Quality :Auto Enlg/Red:100% Tray :MP>T1 Load your document. Press ab or Start Use the dial pad to enter the number of Quality :Auto copies (up to 99).

  • Page 46: Copy Options (temporary Settings)

    Making copies Copy options To enlarge or reduce the next copy follow the instructions below: (temporary settings) Load your document. When you want to quickly change the copy Use the dial pad to enter the number of settings temporarily for the next copy, use the copies (up to 99).

  • Page 47: Improving Copy Quality

    Chapter 5 Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Load your document in the ADF.

  • Page 48: Adjusting Contrast And Brightness

    Making copies Adjusting Contrast and Brightness Brightness Adjust the copy brightness to make copies darker or lighter. To temporarily change the copy brightness Contrast setting, follow the steps below: Adjust the contrast to help an image look Load your document. sharper and more vivid.

  • Page 49: Making N In 1 Copies

    Chapter 5 Making N in 1 copies Repeat steps f and g for each page of the layout. (page layout) After all the pages have been scanned, You can reduce the amount of paper used press 2 in step f to finish. when copying by using the N in 1 copy feature.

  • Page 50: Duplex (2-sided) Copying

    Making copies 4 in 1 (P) Press Duplex and a or b to choose 1sided i 2sided L. Duplex a1sided i 2sided L 1sided i 2sided S 4 in 1 (L) bOff Select ab or OK Press OK. Press Start to copy the document. Duplex (2-sided) Note copying...

  • Page 51: Advanced Duplex Copy (short Edge)

    Chapter 5 Advanced Duplex Copy 2 sided i 1 sided (short edge) Portrait DCP-8080DN 1 sided i 2 sided S Portrait Landscape Landscape Load your document. Enter the number of copies (up to 99) using the dial pad. Press Duplex and a or b to choose Load your document.

  • Page 52

    Making copies DCP-8085DN Press a or b to choose 2sided i 1sided or Advanced 2 sided i 1 sided 1sided i 2sided. Portrait Duplex Advanced a2sided i 1sided b1sided i 2sided Select ab or OK Press OK. Landscape Press Start to copy the document. Note Duplex copy using a 2-sided legal size document is not available.

  • Page 53: Tray Selection

    Chapter 5 Tray selection Out of memory message You can change the Tray Use only for the next copy. If the memory becomes full while you are making copies, the LCD message will guide Load your document. you through the next step. Use the dial pad to enter the number of If you get an Out of Memory message copies (up to 99).

  • Page 54: Section Iii Direct Printing

    Section III Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage...

  • Page 55: Printing Data From A Usb Flash Memory Drive Or A Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Creating a PRN or With the Direct Print feature, you do not need a computer to print data. You can print by just ® PostScript 3™...

  • Page 56: Printing Data Directly From The Usb Flash Memory Drive Or A Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Printing data directly Note from the USB Flash • If the Direct Print setting of Secure Function Lock 2.0 is set to Disable for all memory drive or a users (including Public mode settings), Not Available will appear on the LCD...

  • Page 57

    Chapter 6 Press Start if you have finished. Note • Your digital camera must be switched Press the dial pad key to enter the from PictBridge mode to mass storage number of copies you want. mode. Press OK. • If you want to print an index of the files, Direct Print choose Index Print, and then press FILE0_1.PDF...

  • Page 58: Understanding The Error Messages

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Understanding the error messages Once you are familiar with the types of errors that can occur while you print data from the USB Flash memory drive with Direct Print, you can easily identify and troubleshoot any problems.

  • Page 59

    Chapter 6...

  • Page 60

    Section IV Software Software and Network features...

  • Page 61: Software And Network Features

    Software and Network features How to read the HTML The User’s Guide on the CD-ROM includes the Software User’s Guide and User’s Guide Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have This is a quick reference for using the HTML easy to use links that, when clicked, will take User’s Guide.

  • Page 62: Macintosh

    Software and Network features ® Macintosh ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click the top.html file. Click on the manual you want (SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE) in the top menu, and then click the heading you...

  • Page 63

    Chapter 7...

  • Page 64

    Section V Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...

  • Page 65: Safety And Legal

    Safety and legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between 20% to 80% (without condensation).

  • Page 66

    Safety and legal CAUTION Avoid placing your machine in a high-traffic area. DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers. DO NOT connect your machine to an AC power outlet on the same circuit as large appliances or other equipment that might disrupt the power supply.

  • Page 67: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. If you do not follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation. WARNING There are high voltage electrodes inside the machine.

  • Page 68

    Safety and legal DO NOT use flammable substances, any type of spray, or an organic solvent/liquid that contains alcohol or ammonia to clean the inside or outside of the machine. See Routine maintenance on page 92 for how to clean the machine. DO NOT use a vacuum cleaner to clean up scattered toner.

  • Page 69

    To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations. When you move the machine, grasp the side hand holds that are under the scanner. IMPORTANT The fuser unit is marked with a Caution label. Please DO NOT remove or damage the label.

  • Page 70: Important Safety Instructions

    Safety and legal Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning inside of the machine. DO NOT use liquid or aerosol cleaners.

  • Page 71

    16 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. DO NOT attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty.

  • Page 72: Federal Communications Commission (fcc) Declaration Of Conformity (usa Only)

    Safety and legal Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: DCP-8080DN and DCP-8085DN comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 73: Laser Safety

    Laser safety This equipment is certified as a Class 1 laser product as defined in IEC 60825-1+A2: 2001 specifications under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser radiation.

  • Page 74: Disconnect Device

    Safety and legal WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. Internal laser radiation Max. Radiation Power: 5 mW Wave Length: 770 – 810 nm Laser Class: Class 3B Disconnect device This product must be installed near an AC power outlet that is easily accessible.

  • Page 75: Libtiff Copyright And License

    Libtiff Copyright and License Use and Copyright Copyright© 1988-1997 Sam Leffler Copyright© 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

  • Page 76: Trademarks

    The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 77: B Options

    Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit SO-DIMM memory LT-5300...

  • Page 78: Optional Paper Tray (lt-5300)

    Options Optional paper tray Memory board (LT-5300) This machine has 64 MB of standard memory and one slot for optional memory expansion. An optional lower tray can be installed, and it You can expand the memory up to 576 MB by can hold up to 250 sheets of 20 lb (80 g/m installing dual in-line memory modules (SO- paper.

  • Page 79: Installing Extra Memory

    Installing extra memory Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Turn off the machine’s power switch. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it Disconnect the interface cable from the clicks into place (2).

  • Page 80: C Troubleshooting And Routine Maintenance

    Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.

  • Page 81: Printing Difficulties

    Printing difficulties Difficulties Suggestions No printout. Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 103.) Check the interface cable connection on both the machine and your computer.

  • Page 82

    Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The machine does not print Check the paper size setting in the printer driver. You need to on both sides of the paper choose A4, Letter, Legal or Folio. even though the printer driver setting is Duplex.

  • Page 83: Paper Handling Difficulties

    Paper handling difficulties Difficulties Suggestions The machine does not load If there is no paper, load a new stack of paper into the paper paper. tray. The LCD shows No Paper If there is paper in the paper tray, make sure it is straight. If the or a Paper Jam message.

  • Page 84: Print Quality Difficulties

    Troubleshooting and routine maintenance Print quality difficulties Difficulties Suggestions Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the print media type you are using.

  • Page 85

    Network difficulties (continued) Difficulties Suggestions The network scanning ® (Windows ) The firewall setting on your PC may be rejecting the feature does not work. necessary network connection. Follow the instructions below to configure your firewall. If you are using a personal firewall The network printing software, see the user’s guide for your software or contact the feature does not work.

  • Page 86

    Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning ® (Windows Vista feature does not work. Click the Start button, Control Panel, The network printing Network and Internet, Windows Firewall and click feature does not work. Change settings. (Continued) When the User Account Control screen appears, do the following.

  • Page 87: Improving The Print Quality

    Improving the print quality Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 14.) ABCDEFGH abcdefghijk Make sure that you choose the appropriate media type in the printer...

  • Page 88

    Troubleshooting and routine maintenance Examples of poor print Recommendation quality Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against F G H A B C D E the paper stack.

  • Page 89

    Examples of poor print Recommendation quality Open the back cover. Pull the blue lever until the mark (c) reaches beside the mark ( as shown below. Resend the print job. Envelope Creases Note When you have finished printing, open the back cover and reset the two blue levers back to their original position.

  • Page 90

    Troubleshooting and routine maintenance Examples of poor print Recommendation quality Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, switch the Anti-Curl Lever as follows: 1 Open the back cover. Curled 2 Lift the lever (1) and slide the lever (2) in the direction of the arrow.

  • Page 91

    Examples of poor print Recommendation quality Make ten copies of a blank, white sheet of paper. (See Making multiple copies on page 32.) If the problem is not solved, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit.

  • Page 92

    Troubleshooting and routine maintenance Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. Rough- surfaced paper may cause the problem. (See Acceptable paper and other print media on page 14.) ABCDEFGH abcdefghijk Clean the corona wire and the drum unit. (See Cleaning the corona A B C D wire on page 96 and Cleaning the drum unit on page 98.) a b c d e...

  • Page 93

    Examples of poor print Recommendation quality Clean the corona wire inside the drum unit by sliding the blue tab. Be sure to return the blue tab to the home position (a). (See Cleaning the corona wire on page 96.) ABCDEFGH abcdefghijk The toner cartridge may be damaged.

  • Page 94: Error And Maintenance Messages

    Troubleshooting and routine maintenance Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

  • Page 95

    Error Message Cause Action The temperature of fuser unit Turn the power switch off, wait a few Fuser Error does not rise at a specified seconds, and then turn it on again. Leave the temperature within specified time. machine for 15 minutes with the power on. The fuser unit is too hot.

  • Page 96

    Troubleshooting and routine maintenance Error Message Cause Action The drum unit is the end of its life. Replace the drum unit. Replace Parts (See Replacing the drum unit on page 103.) Drum The drum unit counter was not Open the front cover, and then press reset when a new drum was Clear/Back.

  • Page 97

    Error Message Cause Action The scanner lock is locked. Open the document cover, and then release Scanner Locked the scanner lock lever. Press Stop/Exit. If the LCD shows Toner Low, Order a new toner cartridge now. Toner Low you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.

  • Page 98: Document Jams

    Troubleshooting and routine maintenance Document jams Pull the jammed document out to the right. If the document is jammed, follow the steps below. IMPORTANT After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam. Document is jammed in the top of the ADF unit Close the document cover.

  • Page 99: Paper Jams

    Paper jams Document is jammed in the duplex slot To clear paper jams, please follow the steps Take out any paper from the ADF that is in this section. not jammed. IMPORTANT Pull the jammed document out to the Please confirm that you have installed right.

  • Page 100

    Troubleshooting and routine maintenance Fan the paper stack, and then put it back IMPORTANT in the MP tray. To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray.

  • Page 101

    Paper is jammed in Paper Tray 1 or Make sure the paper is below the maximum paper mark (b) of the paper Tray 2 tray. While pressing the blue paper- If the LCD shows Jam Tray 1 or guide release lever, slide the paper Jam Tray 2, follow these steps: guides to fit the paper size.

  • Page 102

    Troubleshooting and routine maintenance Slowly take out the drum unit and toner Put the drum unit and toner cartridge cartridge assembly. The jammed paper assembly back in the machine. may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the paper tray opening.

  • Page 103

    Put the toner cartridge back into the IMPORTANT drum unit until you hear it lock into place. If you put it in properly, the blue lock We recommend that you place the drum lever will lift automatically. unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

  • Page 104

    Troubleshooting and routine maintenance Paper is jammed at the back of the Pull the tabs at the left and right hand sides toward you to open the fuser machine cover (1). Press the front cover release button and open the front cover. Pull the jammed paper out of the fuser unit.

  • Page 105: Routine Maintenance

    Routine maintenance Paper is jammed in the duplex tray Pull the duplex tray completely out of the machine. WARNING Use neutral detergents. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine.Doing this may cause a fire or electrical shock.

  • Page 106: Cleaning The Outside Of The Machine

    Troubleshooting and routine maintenance Cleaning the outside of the Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth machine to remove dust. Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet.

  • Page 107: Cleaning The Scanner

    Cleaning the scanner Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables. Turn on the machine’s power Turn off the machine’s power switch. switch. Disconnect all cables and then unplug the power cord from the AC power Note outlet.

  • Page 108: Cleaning The Laser Scanner Window

    Troubleshooting and routine maintenance Cleaning the laser scanner CAUTION window HOT SURFACE WARNING After you have just used the machine, some internal parts of the machine will be DO NOT use cleaning materials that extremely hot. To prevent injury, when you contain ammonia, alcohol, any type of open the front or back cover (back output spray, or any type of flammable substance...

  • Page 109: Cleaning The Corona Wire

    Cleaning the corona wire Wipe the laser scanner window (1) by wiping it with a dry, lint-free soft cloth. If you have print quality problems, clean the corona wire as follows: Turn off the machine’s power switch. Disconnect all cables, and then unplug the power cord from the AC power outlet.

  • Page 110

    Troubleshooting and routine maintenance Clean the corona wire inside the drum Plug the machine’s power cord back into unit by gently sliding the blue tab from the AC power outlet first, and then right to left and left to right several times. reconnect all cables.

  • Page 111: Cleaning The Drum Unit

    Cleaning the drum unit Push down the blue lock lever and take the toner cartridge out of the drum unit. If you have print quality problems, clean the drum unit as follows. Turn off the machine’s power switch. Unplug the power cord from the AC power outlet.

  • Page 112

    Troubleshooting and routine maintenance Turn the drum unit gear by hand while Put the toner cartridge back into the looking at the surface of the OPC drum unit until you hear it lock into place. drum (1). If you put the cartridge in properly, the blue lock lever will lift automatically.

  • Page 113: Replacing The Consumable Items

    Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. Toner cartridge Drum unit Order No. TN-620, TN-650 Order No. DR-620 IMPORTANT • We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside.

  • Page 114: Replacing A Toner Cartridge

    Troubleshooting and routine maintenance Replacing a toner cartridge Press the front cover release button and open the front cover. The High Yield toner cartridges can print approximately 8,000 pages and the Standard toner cartridges can print approximately 3,000 pages . Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics).

  • Page 115

    Push down the blue lock lever and take • Wait to unpack the new toner cartridge the used toner cartridge out of the drum until immediately before you put it in the unit. machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

  • Page 116: Replacing The Drum Unit

    Troubleshooting and routine maintenance Replacing the drum unit Note Make sure that you put in the toner The machine uses a drum unit to create print cartridge properly or it may separate from images on paper. If the LCD shows the drum unit.

  • Page 117

    CAUTION IMPORTANT • We recommend that you put the drum unit HOT SURFACE and toner cartridge assembly on a clean, flat surface with a sheet of disposable After you have just used the machine, some paper or cloth underneath it in case you internal parts of the machine will be accidentally spill or scatter toner.

  • Page 118

    Troubleshooting and routine maintenance Put the toner cartridge firmly into the Press Clear/Back. new drum unit until you hear it lock into Replace Drum? place. If you put the cartridge in properly, the blue lock lever will lift 1.Yes automatically. 2.No Select ab or OK To confirm you are installing a new...

  • Page 119: Replacing Periodic Maintenance Parts

    Replacing periodic Machine Information maintenance parts Checking the Serial Number The periodic maintenance parts will need to be replaced regularly to maintain the print You can see the machine’s Serial Number on quality. The parts listed below will have to be the LCD.

  • Page 120: Checking The Remaining Life Of Parts

    Troubleshooting and routine maintenance Checking the remaining life of Reset parts The following reset functions are available: You can see remaining life of the machine’s 1 Network drum unit and periodic maintenance parts on You can reset the print server back to its the LCD.

  • Page 121: How To Reset

    Packing and shipping How to reset the machine Press Menu, 1, 8. 18.Reset CAUTION 1.Network 2.All Settings Make sure that the machine has fully Select ab or OK cooled down by leaving it disconnected from the power for at least 30 minutes Press a or b to choose 1.Network or before packing.

  • Page 122

    Troubleshooting and routine maintenance Put the drum unit and toner cartridge Put the two styrofoam pieces into the assembly into a plastic bag and seal the carton matching. Match the front of the bag. machine to the “FRONT” mark on one of the styrofoam pieces, and the back of Close the front cover.

  • Page 123: Menu And Features

    Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

  • Page 124: How To Access The Menu Mode

    Menu and features How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Copy menu. Press 3 for Printer menu. Press 4 for USB Direct I/F menu. Press 5 for Network menu. Press 6 for Machine Info.

  • Page 125: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page Sets the type of 1.General Setup 1.Paper 1.Paper Type 1.MP Tray Thin paper in the MP Plain*...

  • Page 126

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of 1.General Setup 1.Paper 2.Paper Size 1.MP Tray the paper in the (Continued) (Continued) Letter* MP tray. Legal Executive A5 L Folio Sets the size of 2.Tray#1 the paper in the Letter*...

  • Page 127

    Main Menu Submenu Menu Selections Options Descriptions Page — Adjusts the 1.General Setup 2.Beeper volume level of the (Continued) beeper. Med* High Increases the 3.Ecology 1.Toner Save page yield of the Off* toner cartridge. Range varies Conserves power. 2.Sleep Time depending on model.

  • Page 128

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the scan See the 1.General Setup 7.Document Scan 1.Glass ScanSize area of the Software (Continued) Letter* scanner glass to User’s Guide the size of the on the Legal/Folio document.

  • Page 129

    Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the Copy 2.Copy 1.Quality Text resolution for your type of Photo document. Auto* 2.FB Txt Quality — You can change to the 1200x600dpi higher Copy resolution 600dpi* when you make a text copy with 100% ratio using the scanner glass.

  • Page 130

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the paper size when 4.USB Direct I/F 1.Direct Print 1.Paper Size printing directly from the Letter* USB flash memory drive. Legal A5 L and A6 size are not available for the optional Executive Tray #2.

  • Page 131

    Main Menu Submenu Menu Selections Options Descriptions Page Sets the index print 4.USB Direct I/F 1.Direct Print 8.Index Print Simple* option, simple format or (Continued) (Continued) Details details. Sets the resolution to See the 2.Scan to USB 1.Resolution Color 100 dpi* send the scanned data to Software Color 200 dpi...

  • Page 132

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Chooses the BOOT See the 5.Network 1.TCP/IP 1.Boot Method Auto* method that best suits Network Static your needs. User’s Guide on RARP BOOTP CD-ROM. DHCP [000-255]. [000-255]. Enter the IP address. 2.IP Address [000-255].

  • Page 133

    Main Menu Submenu Menu Selections Options Descriptions Page Enable or Disable the See the 5.Network 1.TCP/IP 0.IPv6 IPv6 protocol. If you want Network (Continued) (Continued) Off* to use the IPv6 protocol, User’s visit Guide on http://solutions.brother.com/ for more information. CD-ROM. —...

  • Page 134

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — — Allows the machine to 6.Machine Info. 1.Date&Time name files created when Quick using the Scan to USB Setup feature. Guide. 2.Auto Daylight — Changes for Daylight Savings Time Off* automatically.

  • Page 135: Entering Text

    Entering text When setting certain menu selections, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.

  • Page 136

    Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.

  • Page 137: Specifications

    Specifications General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 64 MB LCD (liquid crystal display) 22 characters × 5 lines Power Source 110-120 V AC 50/60 Hz Power Consumption Peak: 1080 W Copying: Average 680 W Sleep: Average 16 W Standby:...

  • Page 138

    Specifications Temperature Operating: 50° F to 90.5° F (10 to 32.5° C) Storage: 41° F to 95° F (5 to 35° C) Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 50 pages (Staggered) 20 lb (80 g/m feeder) Recommended Environment for Best Results: Temperature: 68°...

  • Page 139: Print Media

    Print media Paper Input Paper Tray Paper Type: Thin Paper, Plain Paper, Bond Paper, Transparencies or Recycled Paper Paper Size: Letter, A4, B5 (ISO), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m Maximum Paper Tray Up to 250 sheets of 20 lb (80 g/m Capacity:...

  • Page 140

    Specifications Paper Output Output Tray Up to 150 sheets (face-down print delivery to the output paper tray) Back Output Tray One sheet (face-up print delivery to the back output tray) Duplex Paper Size Letter, Legal and Folio Printing Manual Duplex Automatic Duplex...

  • Page 141: Copy

    Copy Copy Speed Up to 32 pages/minute (Letter size) Copy Speed for Duplex Up to 14 sides/minute (Letter size) Color/Monochrome Monochrome Single-sided Document Size ADF Width: 5.8 to 8.5 in. (148 to 215.9 mm) ADF Length: 5.8 to 14 in. (148 to 355.6 mm) Scanner Glass Width: Max.

  • Page 142: Scan

    Specifications Scan Color/Monochrome Yes/Yes Duplex Scanning (DCP-8085DN only) TWAIN Compliant ® Yes (Windows 2000 Professional/XP/ ® XP Professional x64 Edition/Windows Vista ® Mac OS X 10.3.9 or greater WIA Compliant ® ® Yes (Windows XP/Windows Vista Color Depth 24 bit color Resolution Up to 19200 ×...

  • Page 143: Print

    Print Emulations ® PCL6, BR-Script3 (PostScript 3), IBM Pro-Printer XL, Epson FX-850 Printer Driver ® Host-Based Driver for Windows 2000 Professional/ ® XP/XP Professional x64 Edition/Windows Vista ® ® Windows Server 2003 /Windows Server 2003 x64 Edition ® Windows Server 2008 ®...

  • Page 144: Interfaces

    Specifications Interfaces Parallel A bi-directional shielded parallel cable that is IEEE 1284 compliant and no longer than 6 feet (2.0 m). Use a USB 2.0 interface cable (type A/B) that is no longer than 6 feet (2.0 m). LAN cable Use an Ethernet UTP cable category 5 or greater.

  • Page 145: Direct Print Feature

    Direct Print feature Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0. PDF data that includes a JBIG2 image file, a JPEG2000 image file or transparency files is not supported.

  • Page 146: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform Processor Minimum Recommended Hard Disk Space Supported Supported & Operating System Minimum to install Version Speed Software Interface Functions Drivers Applications ® ® ® ® 64 MB 256 MB 150 MB 310 MB Printing, Windows Windows...

  • Page 147

    Windows 256 MB 512 MB 50MB Printing 10/100 ® ® ® Windows Intel Pentium ® Base Tx Operating Server III or equivalent (Ethernet) 2003 System (print only via network) Windows ® 64-bit (Intel ® Server or AMD64) 2003 x64 supported CPU Edition (print only via...

  • Page 148: Consumable Items

    Specifications Consumable items Toner Cartridge Life Standard Toner Cartridge: TN-620: Approx. 3,000 pages (Letter) High-Yield Toner Cartridge: TN-650: Approx. 8,000 pages (Letter) Drum Unit DR-620: Approx. 25,000 pages (Letter) Approx. cartridge yield is declared in accordance with ISO/IEC 19752. Drum yield is approximate, and may vary by type of use.

  • Page 149: Ethernet Wired Network

    Ethernet wired network Network board NC-6800h type2 model name You can connect your machine to a network for Network Printing, Network Scanning. Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista , Windows ®...

  • Page 150

    Specifications Management ® ® BRAdmin Light for Windows 2000 Professional, Windows utilities ® ® Windows XP Professional x64 Edition, Windows Vista , Windows ® ® ® Server 2003, Windows Server 2003 x64 Edition, Windows Server ® 2008 and Mac OS X 10.3.9 or greater ®...

  • Page 151: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Scanning The document can be placed in the ADF The process of sending an electronic and scanned one page at a time image of a paper document into your automatically.

  • Page 152: Index

    Index single ............ 32 sort (ADF only) ........34 temporary settings ........ 33 Accessories and supplies ......ii tray selection ........40 ADF (automatic document feeder) using ADF ........34 using .............20 ® ® using scanner glass ......36 Apple Macintosh See Software User’s Guide on the CD-ROM.

  • Page 153

    HELP N in 1 (page layout) ......... 36 LCD messages ........110 Network Menu Table ........ 110 printing using menu keys .........110 See Network User’s Guide on the CD-ROM. scanning See Software User’s Guide on the Jams CD-ROM. document ..........85 paper .............86 Job Cancel key ..........7 Out of Memory message .....40 Labels ........

  • Page 154

    Quality Temporary copy settings ......33 copying ..........34 Text, entering ........122 printing ........... 71 Toner cartridge, replacing ..... 101 Toner save ..........24 Transparency ......10 Tray selection .......... 40 Reducing Tray use, setting copies ...........33 copy ............23 Replacing print ............

  • Page 155

    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.

  • Page 156

    Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries.

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