Chapter 10: Getting Help; Contacting Dell Emc; Documentation Feedback; Accessing System Information By Using Qrl - Dell PowerEdge R430 Owner's Manual

Topics:
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Contacting Dell EMC

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Documentation feedback

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Accessing system information by using QRL

Contacting Dell EMC
Dell EMC provides several online and telephone based support and service options. If you do not have an active internet
connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,
technical assistance, or customer service issues:
Steps
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell EMC Global Technical Support:
a. Click Global Technical
b. Enter your system Service Tag in the Enter your Service Tag field on the Contact Us webpage.
Documentation feedback
Click the Feedback link in any of the Dell EMC documentation pages, fill out the form, and click Submit to send your feedback.
Accessing system information by using QRL
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:
● How-to videos
● Reference materials, including the Installtion and Service Manual, LCD diagnostics, and mechanical overview
● Your system service tag to quickly access your specific hardware configuration and warranty information
● A direct link to Dell to contact technical assistance and sales teams
Support.
Getting help
Getting help
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