Dell PowerEdge R450 Installation And Service Manual
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Dell PowerEdge R450 Installation And Service Manual

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Dell EMC PowerEdge R450
Installation and Service Manual
Part Number: E74S
Regulatory Type: E74S001
September 2021
Rev. A01

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Summary of Contents for Dell PowerEdge R450

  • Page 1 Dell EMC PowerEdge R450 Installation and Service Manual Part Number: E74S Regulatory Type: E74S001 September 2021 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: Dell EMC PowerEdge R450 system overview..............8 Front view of the system..............................8 Rear view of the system..............................10 Inside the system ................................12 Locating the Express Service Code and Service Tag....................12 System information label..............................
  • Page 4 Installing a cooling fan..............................35 Intrusion switch module..............................36 Removing the intrusion switch module........................36 Installing the intrusion switch...........................36 Drives....................................37 Removing a drive blank.............................. 37 Installing a drive blank..............................38 Removing the drive carrier............................38 Installing the drive carrier............................39 Removing the drive from the drive carrier......................40 Installing the drive into the drive carrier.........................41 Optional optical drive................................42 Removing the optical drive............................
  • Page 5 Installing the front mounting front PERC module....................83 System battery ................................. 85 Replacing the system battery..........................85 Optional internal USB card..............................86 Removing the optional internal USB card......................86 Installing the internal USB card..........................87 VGA module..................................88 Removing the VGA module............................88 Installing the VGA module............................
  • Page 6 Dell Embedded System Diagnostics........................116 Chapter 8: Getting help......................118 Recycling or End-of-Life service information......................118 Contacting Dell Technologies............................118 Accessing system information by using QRL......................118 Quick Resource Locator for PowerEdge R450 system..................119 Receiving automated support with SupportAssist ....................119 Chapter 9: Documentation resources..................120 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Dell Emc Poweredge R450 System Overview

    NOTE: All instances of SAS, SATA drives are seen as drives in this document, unless specified otherwise. NOTE: For more information, see the Dell EMC PowerEdge R450 Technical Specifications on the product documentation page. Topics: • Front view of the system •...
  • Page 9 For more information, see the iDRAC User's Guide available at https://www.dell.com/ idracmanuals Drive Enables you to install drives that are supported on your system. Dell EMC PowerEdge R450 system overview...

  • Page 10: Rear View Of The System

    Drive blank Enables you to install drives that are supported on your system. For more information about the ports, see the Dell EMC PowerEdge R450 Technical Specifications on the product documentation page. Rear view of the system Figure 3. Rear view of the system Table 3.
  • Page 11 These NIC ports can also be shared with iDRAC when iDRAC network settings are set to shared mode. For more information about the ports, see the Dell EMC PowerEdge R450 Technical Specifications on the product documentation page. Dell EMC PowerEdge R450 system overview...

  • Page 12: Inside The System

    Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync 2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and troubleshoot the PowerEdge servers. Dell EMC PowerEdge R450 system overview...

  • Page 13: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 14 Figure 7. Express service tag Figure 8. Icon legend Figure 9. Icon legend Figure 10. LED behavior Dell EMC PowerEdge R450 system overview...
  • Page 15 Figure 11. Memory information Dell EMC PowerEdge R450 system overview...
  • Page 16 Figure 12. Service information - electrical overview Dell EMC PowerEdge R450 system overview...
  • Page 17 Figure 13. Service information - mechanical overview Dell EMC PowerEdge R450 system overview...

  • Page 18: Rail Sizing And Rack Compatibility Matrix

    Figure 14. System tasks Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...

  • Page 19: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: •...

  • Page 20: Options To Log In To Idrac

    OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...

  • Page 21: Resources To Install Operating System

    For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/sln308699.

  • Page 22: Options To Download And Install Os Drivers

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 23: Chapter 4: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 24: Error Messages

    Table 8. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 25: Chapter 5: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 26: Before Working Inside Your System

    2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.

  • Page 27: Optional Front Bezel

    NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel NOTE: LCD panel is optional on the front bezel. If the front bezel has an LCD panel, see LCD panel section. Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same. Prerequisites 1.

  • Page 28: Installing The Front Bezel

    Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1.

  • Page 29: Installing The System Cover

    2. Lift the release latch until the system cover slides back. 3. Lift the cover from the system. Figure 17. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 30: Drive Backplane Cover

    Figure 18. Installing the system cover Next steps Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 31: Installing The Drive Backplane Cover

    Figure 19. Removing the drive backplane cover Next steps Replace the backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the backplane cover with the guide slots on the system. 2.
  • Page 32 Figure 20. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 33: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 34: Cooling Fans

    Figure 22. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 35: Installing A Cooling Fan

    Figure 23. Removing a cooling fan Next steps Replace a fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps 1. Lower the cooling fan into the cage until it is seated firmly. 2.

  • Page 36: Intrusion Switch Module

    Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Intrusion switch module This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 37: Drives

    Steps 1. Align and insert the intrusion switch module until it is firmly seated in the slot on the system. 2. Using the Phillips #1 screwdriver, tighten the screw securing the intrusion switch module. 3. Connect the intrusion switch cable to the connector on the system board. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped.

  • Page 38: Installing A Drive Blank

    Figure 27. Removing a drive blank Next steps Installing a drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 28.

  • Page 39: Installing The Drive Carrier

    CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.

  • Page 40: Removing The Drive From The Drive Carrier

    1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1. Hold the release handle and slide the drive carrier into the drive slot. 2.

  • Page 41: Installing The Drive Into The Drive Carrier

    Figure 31. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.

  • Page 42: Optional Optical Drive

    Figure 32. Installing a drive into the drive carrier Next steps Install the drive carrier. Optional optical drive This is a service technician replaceable part only. Removing the optical drive The procedure for removing an optical drive and optical drive blank is the same. Prerequisites 1.

  • Page 43: Installing The Optical Drive

    Figure 33. Removing the optical drive Next steps Replace the optical drive. NOTE: Blanks must be installed on empty optical drive slot to maintain FCC certification of the system. The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing the optical drive The procedure for installing an optical drive and optical drive blank.

  • Page 44: Drive Backplane

    Table 11. Supported backplane options for R450 system System Supported hard drives options 3.5 inch (x4) SAS, SATA backplane PowerEdge R450 2.5 inch (x8) SAS or SATA backplane Figure 35. 4 x 3.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to PIB)

  • Page 45: Removing The Backplane

    Figure 36. 8 x 2.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to PIB) Removing the backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location.

  • Page 46: Installing The Drive Backplane

    Figure 37. Removing the backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud.
  • Page 47 Figure 38. Installing the drive backplane Next steps 1. Reconnect all the disconnected cables to the backplane. 2. Install all the drives. Install the air shroud. Install the backplane cover. 5. Follow the procedure listed in After working inside your system.

  • Page 48: Cable Routing

    Cable routing Figure 39. Cable routing - 8 x 2.5-inch drive SAS or SATA backplane with Butterfly riser, BOSS and SNAPI riser Table 12. Connector descriptions for 8 x 2.5-inch drive SAS or SATA backplane with Butterfly riser, BOSS and SNAPI riser From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector)
  • Page 49 Figure 40. Cable routing - 4 x 3.5-inch drive SAS or SATA backplane with ODD, Butterfly riser, BOSS and SNAPI riser Table 13. Connector descriptions for 4 x 3.5-inch drive SAS or SATA backplane with ODD, Butterfly riser, BOSS and SNAPI riser From BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector)

  • Page 50: System Memory

    MB SL9) System memory System memory guidelines The PowerEdge R450 system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are run by the processor. Your system contains 16 memory sockets that are organized into eight channels per processor.

  • Page 51: General Memory Module Installation Guidelines

    Table 16. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating speed for DIMMs per Channel (DPC) RDIMM 8 GB DDR4 (1.2 V), 2933 MT/s 2933 MT/s 16 GB / 32 GB / 64 GB DDR4 (1.2 V), 2933 MT/s 2933 MT/s General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.

  • Page 52: Removing A Memory Module

    Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them.

  • Page 53: Installing A Memory Module

    Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 54: Processor And Heat Sink Module

    3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory.

  • Page 55: Removing The Processor From The Processor And Heat Sink Module

    Figure 46. Removing a processor and heat sink module Next steps Remove the processor from the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites WARNING: Remove the processor from the processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 56 Figure 47. Lift the TIM break lever Figure 48. Aligning pin 1 marks of processor with tray NOTE: Ensure that to return the TIM break lever back to its original position. 4. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier partially from the heat sink.

  • Page 57: Installing The Processor Into A Processor And Heat Sink Module

    Figure 49. Removing the processor carrier Next steps Replace the processor into a processor and heat sink module (PHM). Installing the processor into a processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
  • Page 58 Figure 50. Installing the processor carrier 3. Align the processor with processor carrier by using your fingers to press the carrier on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the processor carrier. Figure 51.
  • Page 59 Figure 52. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 6.

  • Page 60: Installing The Processor And Heat Sink Module

    Figure 54. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.
  • Page 61 Figure 55. Installing the processor and heat sink (PHM) 3. Set the Anti-Tilt wires to the locked position (outward position), and then using the Torx T30 tool, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a.

  • Page 62: Expansion Cards And Expansion Card Risers

    A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.

  • Page 63: Expansion Card Installation Guidelines

    Expansion card installation guidelines Figure 57. Expansion card slot connectors 1. Riser 2C (Slot 3) 2. Riser 1 (Slot 1) The following table describes the expansion card riser configurations: Table 18. Expansion card riser configurations Configurations Expansion card PCIe Slots Controlling Height Length...
  • Page 64 Table 19. Configuration 0: R1 Card type Slot priority Maximum number of cards Dell Serial port module (LP) Broadcom (NIC: 25 Gb) Intel (NIC: 25 Gb) Mellanox (NIC: 25 Gb) Qlogic (NIC: 25 Gb)
  • Page 65 Intel (OCP: 10 Gb) Integrated slot Broadcom (OCP: 1 Gb) Integrated slot Intel (OCP: 1 Gb) Integrated slot Dell External PERC Adapter Dell BOSS S1 Module Integrated slot Intel (PCIe SSD AIC) Samsung (PCIe SSD AIC) Table 20. Configuration 2: R1+R2c...

  • Page 66: Removing The Expansion Card Risers

    Intel (OCP: 10 Gb) Integrated slot Broadcom (OCP: 1 Gb) Integrated slot Intel (OCP: 1 Gb) Integrated slot Dell External PERC Adapter 3, 1 Dell BOSS S1 Module Integrated slot Intel (PCIe SSD AIC) 3, 1 Samsung (PCIe SSD AIC) 3, 1 Table 21.

  • Page 67: Installing The Expansion Card Risers

    Figure 60. Removing the Riser 1 2. For Riser 2c, release the blue latch and hold the blue touch points, and lift the expansion card riser from the riser connector on the system board. Figure 61. Removing the Riser 2c Next steps Replace the expansion card riser.
  • Page 68 Remove the air shroud. 4. If removed, install the expansion cards into the expansion card risers. Steps 1. For Riser 1, release the blue latch and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board.

  • Page 69: Removing Expansion Card From The Expansion Card Riser

    Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
  • Page 70 Figure 65. Removing an expansion card from Riser 2c 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.

  • Page 71: Installing An Expansion Card Into The Expansion Card Riser

    Figure 67. Installing filler bracket in the Riser 2c Next steps If applicable, install an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
  • Page 72 Figure 69. Removing filler bracket in the Riser 2c 3. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.

  • Page 73: Optional Serial Com Port

    While replacing faulty storage controller, FC, or NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Optional serial COM port This is a service technician replaceable part only.

  • Page 74: Installing The Serial Com Port

    Figure 72. Removing the Serial COM port 3. Tighten the screws and install the PCIe blank on the expansion card riser. Figure 73. Installing the PCIe blank Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1.
  • Page 75 Steps 1. Remove the screws, lift the PCIe blank, and then open the latch on the expansion card riser. (Riser 1, Riser 2c). Figure 74. Removing the PCIe blank 2. Slide and lock the serial COM port into the expansion card riser. 3.

  • Page 76: Optional Boss S1 Card

    Optional BOSS S1 card Removing the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Steps Hold the blue touch points, and lift the M.2 BOSS riser from the riser connector on the system board. Figure 76.

  • Page 77: Removing The M.2 Boss Card From The M.2 Boss Riser

    Figure 77. Installing the M.2 boss riser Next steps Follow the procedure listed in After working inside your system. Removing the M.2 BOSS card from the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.

  • Page 78: Installing The M2 Boss Card Into The M.2 Boss Riser

    Figure 78. Removing the M.2 BOSS card from the M.2 BOSS riser Next steps If applicable, install a BOSS card into the M.2 BOSS riser. Installing the M2 BOSS card into the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 79: Removing The M.2 Ssd Module

    Next steps 1. If applicable, Install the M,2 BOSS riser. 2. Follow the procedure listed in After working inside your system. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 80: Optional Ocp Card

    3. Using the Phillips #1 screwdriver, secure the M.2 SSD module on the M.2 BOSS card with the screw. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 81. Installing the M.2 SSD module Next steps 1.

  • Page 81: Installing The Ocp Card

    Figure 82. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the expansion card riser.

  • Page 82: Front Mounting Front Perc Module

    2. Follow the procedure listed in After working inside your system. Front mounting front PERC module This is a service technician replaceable part only. Removing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 83: Installing The Front Mounting Front Perc Module

    Figure 85. Removing the front mounting front PERC module for 8x2.5-inch system Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 84 Figure 86. Installing the front mounting front PERC module for 4x3.5-inch system Figure 87. Installing the front mounting front PERC module for 8x2.5-inch system Next steps 1. Reconnect all the required cables. 2. If removed, install the air shroud. Install the drive backplane cover.

  • Page 85: System Battery

    System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

  • Page 86: Optional Internal Usb Card

    Figure 89. Installing the system battery Next steps 1. If applicable, Install the expansion card riser and connect the cables to the expansion card(s). 2. Follow the procedure listed in the After working inside your system. 3. Confirm that the battery is operating properly, by performing the following steps: a.

  • Page 87: Installing The Internal Usb Card

    Figure 90. Removing the internal USB card Next steps Replace the internal USB card. Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 88: Vga Module

    Figure 91. Installing the internal USB card Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. VGA module This is a service technician replaceable part only.

  • Page 89: Installing The Vga Module

    Figure 92. Removing the VGA module Next steps Replace the VGA module. Installing the VGA module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the front bezel.

  • Page 90: Power Supply Unit

    For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy.

  • Page 91: Removing A Power Supply Unit Blank

    You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system.

  • Page 92: Removing A Power Supply Unit

    3. Remove the cable from the strap on the PSU handle. 4. Unlatch and lift the optional cable management arm if it interferes with the PSU removal. For information about the cable management arm, see the system’s rack documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay.

  • Page 93: Installing A Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Installing and removing system components...

  • Page 94: Power Interposer Board

    Power interposer board This is a service technician replaceable part only. Removing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 95: System Board

    Figure 99. Installing the power interposer board 3. Reconnect all the required cables. Next steps Install the PSU. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION:...

  • Page 96: Installing The System Board

    CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using the system board holder, slide the system board toward the front of the chassis. 2. Incline the system board at an angle and lift the system board out of the chassis. Figure 100.
  • Page 97 Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system.

  • Page 98: Trusted Platform Module

    About this task Below is a list of options/steps available: ● Restore the service tag, license, and diagnostics information, press Y ● Navigate to the Lifecycle Controller based restore options, press N ● Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.

  • Page 99: Initializing Tpm For Users

    Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.

  • Page 100: Initializing The Tpm 2.0 For Users

    Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.

  • Page 101: Installing The Left Control Panel

    Figure 103. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 102: Removing The Right Control Panel

    Figure 104. Installing the left control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 103: Installing The Right Control Panel

    Figure 105. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 104 Figure 106. Installing the right control panel Next steps Install the air shroud. Install the backplane cover. Install the front bezel. 4. Follow the procedure listed in After working inside your system. Installing and removing system components...

  • Page 105: Chapter 6: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.

  • Page 106: System Board Jumper Settings

    5. TPM Connector 6. IDSDM or Internal USB connector 7. Serial port connector 8. BOSS Riser Slot (PCH) 9. Front VGA 10. Jumper 11. Riser 1 Connector (Processor 1) 12. SATA Connector S9 (SL9_PCH_SA1) 13. ODD 14. Right Control Panel 15.

  • Page 107: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 108: Chapter 7: System Diagnostics And Indicator Codes

    System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...

  • Page 109: System Health And System Id Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it...

  • Page 110: Idrac Quick Sync 2 Indicator Codes

    If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.

  • Page 111: Lcd Panel

    The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...

  • Page 112: Viewing Home Screen

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..

  • Page 113: Nic Indicator Codes

    NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 111.
  • Page 114 Table 31. AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green Indicates that the firmware of the PSU is being updated.

  • Page 115: Drive Indicator Codes

    Table 32. DC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition, or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.

  • Page 116: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 117 Table 34. System diagnostic controls (continued) Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.

  • Page 118: Chapter 8: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 119: Quick Resource Locator For Poweredge R450 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 120: Chapter 9: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 121 Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...

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