Sc 3Xx (Around The Drum) - Ricoh P C300W Field Service Manual

6.Troubleshooting
SC No. Type
10 The power supply for the LDB is abnormal during the startup operation of the
machine or after the cover is closed.
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Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1.
2.

SC 3xx (Around the Drum)

SC No. Type
SC396- D Black drum motor (M2) error
00
The motor LOCK signal is detected for more than 2 seconds while the motor
START signal is ON.
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•
•
•
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1.
2.
3.
4.
5.
SC No. Type
SC397- D Color drum motor (M1) error
00
The motor LOCK signal is detected for more than 2 seconds while the motor
START signal is ON.
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196
Error Name/Error Condition/Major Cause/Solution
EGB (PCB1) defective (LD +5VS power error)
LDB defective (LD driver defective)
LDB harness broken
Interlock switches (SW1, SW2, SW3) defective
Power supply detection error
Replace the EGB (PCB1).
Replace the interlock switches (SW1, SW2, SW3).
Error Name/Error Condition/Major Cause/Solution
Black drum motor (M2) defective
Loose, broken, defective connector or harness defective
EGB (PCB1) defective
AIO (K) or image transfer unit overload
Replace the black drum motor (M2).
Reconnect the black drum motor (M2) connector.
Replace the black drum motor (M2) harness.
Replace the EGB (PCB1).
Replace the AIO (K) or the image transfer unit.
Error Name/Error Condition/Major Cause/Solution
Color drum motor (M1) defective
Loose, broken, defective connector or harness defective