Page 1 User's Guide For safe and correct use, be sure to read the "Safety Information" before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Find Information about Operations and Troubleshooting...............11 Operating Manual (Printed)........................11 Operating Manual (Digital Format)......................11 How to Read This Manual..........................13 Introduction..............................13 Symbols Used in This Manual........................13 Model-Specific Information........................13 Disclaimer..............................14 Notes................................14 Note to Administrator..........................15 List of Option..............................
Page 4 Character Entry Display..........................42 Available Characters...........................43 Entering Text..............................43 Using RICOH Smart Device Connector......................45 Connecting a Smart Device to the Machine Using NFC................46 Writing the Machine's Information to the NFC with a Smart Device............46 Using the Application on a Smart Device by Using NFC.................46 2.
Page 5 About Originals............................77 3. Printing Documents What You Can Do with the Printer Function....................81 Configuring Option Settings for the Printer....................82 Conditions for Bidirectional Communication..................... 82 If Bidirectional Communication is Disabled....................82 Displaying the Printing Preferences Dialog Box.....................85 Displaying the Printing Preferences Dialog Box from the [Start] Menu........... 85 Displaying the Printing Preferences Dialog Box in an Application............
Page 6 Basic Procedures for Saving Scan Files on a USB Flash Memory Device..........152 Basic Operation for RICOH Scan Utility V2....................155 Preparations for Using RICOH Scan Utility V2..................155 Using RICOH Scan Utility V2 to Scan to a Computer................155 Basic Operation for TWAIN Scanning......................159 Using TWAIN scanner..........................159...
Page 7 Settings you can configure in the TWAIN dialog box................160 Basic Operation for WIA Scanning......................162 Basic Operation for ICA Scanning.......................163 Installing the ICA Driver..........................163 Using ICA Scanner............................163 ICA Scanning.............................163 Settings you can configure in the ICA dialog box.................. 164 Using SANE scanning...........................
Page 8 Editing a Fax Cover Sheet........................201 Receiving a Fax..............................202 Selecting Reception Mode........................202 Receiving an Internet Fax..........................206 Forwarding or Storing Faxes in Memory....................208 Receiving or Rejecting Faxes from Special Senders................212 Lists/Reports Related to Fax......................... 214 7. Configuring the Machine Using the Control Panel Basic Operation.............................215 Menu Chart..............................
Page 9 Sound Volume Adjustment Tab........................ 276 Tray Paper Settings Tab..........................276 Copier Tab..............................280 Fax Tab...............................280 Priority Tray Tab............................282 Toner Saving Tab............................283 I/O Timeout Tab............................284 Black-and-White Print Priority Tab......................284 Registering Destinations..........................285 Registering Fax Special Senders........................286 Restricting Machine Functions According to User..................287 Enabling the User Restriction Settings......................
Page 10 Restore Setting Tab............................311 Set Date/Time Tab............................311 Energy Saver Mode Tab.......................... 312 9. Maintaining the Machine Replacing the Print Cartridge........................313 Replacing the Waste Toner Bottle........................ 318 Replacing a Component..........................324 Replacing the Intermediate Transfer Unit....................324 Replacing the Fusing Unit and Transfer Roller..................324 Cautions When Cleaning..........................325 Cleaning the Toner Density Sensor......................
Page 11 Copier Problems............................376 When You Cannot Make Clear Copies....................376 When You Cannot Make Copies as Wanted..................377 Scanner Problems............................378 When You Cannot Browse the Network to Send a Scan File............... 378 When Scanning Is Not Done As Expected..................... 378 Fax Problems..............................379 When You Cannot Send or Receive Fax Messages As Wanted............
Page 12 Fax Function Specifications........................412 Paper Feed Unit TK1220..........................414 Consumables..............................416 Print Cartridge............................416 Waste Toner Bottle............................417 Information for This Machine........................418 User Information on Electrical & Electronic Equipment (mainly Europe and Asia)..418 Note for the Battery and/or Accumulator Symbol (For EU countries only)......... 419 Environmental Advice for Users (mainly Europe)...............
Page 13: How To Find Information About Operations And Troubleshooting
This manual explains how to set up the machine. It also explains how to remove the machine from the packaging and how to connect it to a computer. Operating Manual (Digital Format) Operating manuals can be viewed from Ricoh's website or from the provided CD-ROM. Viewing from a web browser Access the Internet from a web browser.
Page 14 Click the manual you want to refer to. The PDF file manual opens.
Page 15: How To Read This Manual
How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
Page 16: Disclaimer
The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine. (mainly Europe and Asia) If the label contains the following, your machine is a region A model: • CODE XXXX -27 •...
Page 17: Note To Administrator
The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products. Note to Administrator Password Certain configurations of this machine can be password-protected to prevent unauthorized modifications by others.
Page 18: About Ip Address
• If Paper feed unit is attached, "Tray 2" appears on the machine's control panel. About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.
Page 19: Guide To The Machine
1. Guide to the Machine This chapter describes preparations for using the machine and its operating instructions. Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior: Front View ECC102...
Page 20 1. Guide to the Machine Name Description Input Tray for the ADF (Auto Place stacks of originals here. They will feed in document feeder) automatically. This tray can hold up to 50 sheets of plain paper. Auto Document Feeder The ADF is integrated with the exposure glass cover. (Exposure Glass Cover) Open this cover to place originals on the exposure glass.
Page 21: Exterior: Rear View
Guide to Components Exterior: Rear View ECC103 Name Description G3 (analog) Line Interface Connector For connecting a telephone line. External Telephone Connector For connecting an external telephone. USB Port For connecting the machine to a computer using a USB cable. Ethernet Port For connecting the machine to the network using a network interface cable.
Page 22 1. Guide to the Machine Name Description Power Socket For connecting the power cord to the machine. Button for Sliding the ADF Press to slide the ADF towards the rear of the machine and hold it in that position, if paper output to the output tray is difficult to retrieve.
Page 23: Interior
Guide to Components ECC105 Interior ECC106...
Page 24: Control Panel
1. Guide to the Machine Name Description Print Cartridge Install the print cartridges from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Messages appear on the screen when print cartridges need to be replaced, or new ones need to be prepared.
Page 25 Guide to Components Name Description Display panel This is a touch panel display that features icons, keys, and shortcuts that allow you to navigate the screens of the various functions and provide you with information about operation status and other messages. You can display the software keyboard by double tapping the entry area on the display.
Page 26 1. Guide to the Machine Name Description Fax indicator Indicates the status of the fax functions. Lights up when received faxes that have not been printed out exist in the machine's memory. Flashes when the machine is unable to print out the faxes due to machine errors such as an empty paper tray or a paper jam.
Page 27: Installing Option
Installing Option Installing Option This section explains how to install options. Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.
Page 28 1. Guide to the Machine Remove the adhesive tape from the optional paper feed unit. DPP210 Standing at the front and back of the machine, two persons should lift the machine using the inset grips on the sides. DUE287 There are three upright pins on the optional paper feed unit. Align the holes of the machine with the pins, and then lower the machine slowly.
Page 29 Installing Option • If the optional paper feed unit is not installed properly, try to install it again by repeating the procedure. If the problem persists, contact your sales or service representative. • For details about printing the configuration page, see page 259 "Printing Lists/Reports".
Page 30: How To Use The [Home] Screen
1. Guide to the Machine How to Use the [Home] Screen • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority. See page 251 "Administrator Tools Settings". Displaying the [Home] Screen Press the [Home] key.
Page 31 How to Use the [Home] Screen [Home] screen 1 DUE303 [Home] screen 2 DUE304 1. Supply Information icon Displays the remaining amount of toner. 2. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see page 123 "Scanning Originals". 3.
Page 32 1. Guide to the Machine 4. Wireless LAN icon Press to display the [Wi-Fi Configuration] screen. This icon appears when Wireless LAN is enabled. When wireless LAN connection is enabled, the icon appears. When Wi-Fi Direct connection is enabled, the icon appears.
Page 33: Customizing The [Home] Screen
Customizing the [Home] Screen Customizing the [Home] Screen You can add shortcuts to favorite items in the [Home] screen. You can recall favorite items by pressing the shortcut icons. You can rearrange the order of the function and shortcut icons. How to Customize the [Home] Screen You can customize the [Home] screen to make it more accessible.
Page 34: Deleting An Icon On The [Home] Screen
1. Guide to the Machine Select [Move Up] or [Move Down]. The position of an icon switches from that of another icon located ahead or behind. • You cannot change the order of the icons on the [Home] screen 1. Deleting an Icon on the [Home] Screen Delete unused favorite item icons.
Page 35: Registering Frequently Used Functions
Registering Frequently Used Functions Registering Frequently Used Functions You can store frequently used job settings in the machine memory and recall them easily. Registering Functions in a Favorite Item You can register up to 12 favorite items for each function. The following settings can be registered to favorite items: •...
Page 36: Recalling A Favorite Item
1. Guide to the Machine Example of favorite items Copier Favorite item name Favorite item description Effect Eco copy Specify [Sim to Dup]. You can save paper and toner. Thumbnail copy Specify settings to combine You can copy up to four and print a multiple pages on pages onto one side of a one side or both sides of...
Page 37: Deleting A Favorite Item
Registering Frequently Used Functions Press the [Home] key. ECC202 Press [ ] until the favorite item icon you want appears. Press the favorite item icon. • Using the favorite item causes the previous settings to be cleared. Deleting a Favorite Item Press the [Home] key.
Page 38: Displaying Frequently Used Modes Preferentially
1. Guide to the Machine Displaying Frequently Used Modes Preferentially Specify the mode to be displayed immediately after the operation switch is turned on, or when System Reset mode is turned on. Press the [Home] key. ECC202 Press the [Setting] icon. Press [Administrator Tools].
Page 39: Multi-Access
Multi-access Multi-access This machine can perform multiple jobs using different functions, such as copying and faxing, at the same time. Performing multiple functions simultaneously is called "Multi-access". The following table shows the functions that can be performed simultaneously. Current job Types of jobs that can be executed simultaneously •...
Page 40 1. Guide to the Machine Current job Types of jobs that can be executed simultaneously • Internet Fax reception Fax immediate transmission (scanning an original and • Printing sending it simultaneously) • Mobile printing (from a device) • Copying Fax memory transmission •...
Page 41 Multi-access Current job Types of jobs that can be executed simultaneously • Fax reception (no printing) • Fax memory reception • Receiving a LAN-Fax job from a computer Internet Fax transmission • LAN-Fax transmission • Internet Fax reception • Printing •...
Page 42 *6 Multi-access is possible when each job is performed using the exposure glass or ADF on the M C250FWB. Multi-access is not possible when each job is performed using the exposure glass or ADF on the M C250FW. *7 Internet faxes that are received cannot be printed.
Page 43: About Operation Tools
About Operation Tools About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. They allow you to configure the machine's various settings. For details about how to use the control panel, see page 215 "Configuring the Machine Using the Control Panel".
Page 44: Entering Characters
1. Guide to the Machine Entering Characters This section describes how to enter text on the screens of the functions such as copier or fax or on the Setting screen. The cursor appears if you tap the text field. If you tap the text field again after the cursor appears, the keyboard appears.
Page 45: Available Characters
Entering Characters Available Characters You can enter the following characters: • Alphabetic characters • Symbols • Numerals 0123456789 Entering Text When you enter a character, it appears at the position of the cursor. Entering letters Press the letters you want to enter. Entering alphanumeric characters and symbols Press [ ] or [ ].
Page 46 1. Guide to the Machine Deleting characters Press [ ] to delete characters.
Page 47: Using Ricoh Smart Device Connector
To use RICOH Smart Device Connector, access the App Store or Google Play with your smart device, search for and download the "RICOH Smart Device Connector" application from the site. Check the App Store or Google Play to see the functions you can use on RICOH Smart Device Connector.
Page 48: Connecting A Smart Device To The Machine Using Nfc
1. Guide to the Machine Connecting a Smart Device to the Machine Using NFC This section describes how to connect your smart device to the machine using NFC. Writing the Machine's Information to the NFC with a Smart Device Configure the network connection of the machine. Access the App Store or Google Play from your smart device, search for and download the application corresponding to the machine from the site.
Page 49: Paper Specifications And Adding Paper
2. Paper Specifications and Adding Paper This chapter describes how to load paper and originals and about their specifications. Workflow for Loading Paper and Configuring Paper Sizes and Types This section explains how to load paper and operations required after paper is loaded. After following the procedures below, you can copy or print on the paper that is loaded in the machine.
Page 50: Loading Paper
2. Paper Specifications and Adding Paper Loading Paper This section explains how to load paper into the paper tray and the bypass tray. • When loading paper, take care not to trap or injure your fingers. For information about supported paper, precautions for storing paper and print areas, see page 62 "Supported Paper".
Page 51 Loading Paper Pull out the paper tray carefully with both hands. ECC076 Place the tray on a flat surface. Push the metal plate down until it clicks. ECC077 Align the side fences and end fence with the paper size. ECC078...
Page 52 2. Paper Specifications and Adding Paper Fan the paper before loading it. DAC344 Load the paper in the tray with the print side faced up. Make sure the paper is not stacked higher than the upper limit marked inside the tray. Make sure the paper is not stacked higher than the projection on the side fences.
Page 53 Loading Paper ECC081 • The upper limit differs depending on the paper type (thin or thick paper). See the label inside the tray to check the upper limit. • The remaining paper indicator on the right front side of the paper tray shows approximately how much paper is remaining.
Page 54 2. Paper Specifications and Adding Paper Push the metal plate down until it clicks. ECC077 Pinch the extender, and then pull out the extender until it clicks. ECC110 After extension, check that the arrows on the extender and tray are aligned. ECC111 Follow Steps 3 to 7 in "Loading Paper into Tray1 and 2".
Page 55: Loading Paper Into Bypass Tray
Loading Paper Loading Paper into Bypass Tray • Do not load paper while the machine is printing. • Load paper with the print side down and in the short-edge feed direction. • Curled paper may jam. Straighten curled paper before loading. •...
Page 56: Loading Envelopes
2. Paper Specifications and Adding Paper Support the paper with both hands, and insert it carefully until it stops. ECC114 Loading Envelopes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • Check there is no air in the envelopes before loading. •...
Page 57 Loading Paper ECC118 • When Using the Bypass Tray • If the envelope flap is on a short side, place the envelope with the flap side in the front part of the tray. If the envelope flap is on a long side, place the envelope with the flap side on the right.
Page 58: Specifying Paper Type And Paper Size Using The Control Panel
2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Control Panel This section describes how to specify the paper size and paper type using the control panel. • Paper type and size can also be specified using the printer driver. For details, see the printer driver Help.
Page 59: Specifying The Standard Paper Size
Specifying Paper Type and Paper Size Using the Control Panel Specifying the Standard Paper Size This section describes how to specify the standard paper size. Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Paper Settings]. Select the tray for which you want to specify the paper size.
Page 60 2. Paper Specifications and Adding Paper Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Paper Settings]. Select the tray for which you want to specify the paper size. Press [ ] twice. Press [Custom Size]. Select [mm] or [inch].
Page 61: Specifying Paper Type And Paper Size Using Web Image Monitor
Specifying Paper Type and Paper Size Using Web Image Monitor Specifying Paper Type and Paper Size Using Web Image Monitor This section describes how to specify paper sizes and types using Web Image Monitor. Start the web browser and access the machine by entering its IP address. The top page of Web Image Monitor appears.
Page 62: Specifying Paper Type And Paper Size Using The Printer Driver
2. Paper Specifications and Adding Paper Specifying Paper Type and Paper Size Using the Printer Driver • Make sure that the paper type and size specified with the printer driver matches the type and size of the paper loaded in the tray. Since this machine does not detect paper sizes automatically, the type or size of the paper may be mismatched and the print job may not print correctly.
Page 63: When Using Os X/Macos
Specifying Paper Type and Paper Size Using the Printer Driver Click the [Paper] tab. ECC251 In the [Input Tray:] list, select the paper tray you want to use for printing. In the [Paper Type:] list, select the type of paper that is loaded in the paper tray. Select the [Print On] check box and select the size of the paper that is loaded in the paper tray.
Page 64: Supported Paper
2. Paper Specifications and Adding Paper Supported Paper • After loading paper in the tray, specify the paper type and size using the control panel. This machine does not detect the paper size automatically. • When loading custom size paper into Tray 1 or the bypass tray, specify the width and length using the control panel and the printer driver.
Page 65 Supported Paper Type Size Weight Capacity* Plain Paper 1 Custom size: 60 to 163 g/m Plain Paper 2 90 to 216 mm in width, (16 to 43 lb.) (80 g/m , 20 lb.) Middle Thick Paper 148 to 356 mm in length Recycled Paper (3.54 to 8.50 inches in width, Thick Paper 1...
Page 66 2. Paper Specifications and Adding Paper Bypass tray Type Size Weight Capacity Plain Paper 1 A4, B5 JIS, A5 LEF, A5 SEF, B6 60 to 163 g/m JIS, A6, 8 × 14, 8 × 11, Plain Paper 2 (16 to 43 lb.) ×...
Page 67: Specifications Of Paper Types
Supported Paper • PCL printer driver When [Gradation:] in [Print Quality] is set to [Fine] • PostScript 3 printer driver When [Print Quality] in [Printer Features] is set to [Best Quality] Specifications of Paper Types The following tables describe the types of paper that can be used with this machine. •...
Page 68 2. Paper Specifications and Adding Paper Middle Thick Paper Item Description Paper thickness 82 to 90 g/m (22 to 24 lb.) Supported paper tray Can be used with any of the paper trays. A4, B5 JIS, 8 × 14, 8 ×...
Page 69 Supported Paper Item Description Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, B5 JIS, 8 × 14, 8 × 11, 7 × 10 , 8 × 13, 8 × 13, × 13, 16K, 8 ×...
Page 70 2. Paper Specifications and Adding Paper Item Description Duplex supported size A4, B5 JIS, 8 × 14, 8 × 11, 7 × 10 , 8 × 13, 8 × 13, × 13, 16K, 8 × 13 × 13 Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2].
Page 71 Supported Paper Item Description Duplex supported size None Notes • The number of sheets that can be printed in one minute is approximately half that of middle thick paper. • If the paper thickness is outside the specified range, select [Thick Paper Cardstock Item Description...
Page 72 2. Paper Specifications and Adding Paper Envelope Item Description Supported paper tray Tray 1 and bypass tray Duplex supported size None Notes • Avoid using self-adhesive envelopes. They may cause machine malfunctions. • The number of envelopes that can be printed per minute is approximately half that of middle thick paper.
Page 73 Supported Paper DAC573 • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck. If they are stuck, separate them. • Before loading envelopes, flatten them out so that their curl does not exceed that shown as shown below.
Page 74: Non-Recommended Paper Types
2. Paper Specifications and Adding Paper • PCL printer driver When [Gradation:] in [Print Quality] is set to Fine • PostScript 3 printer driver When [Print Quality] in [Printer Features] is set to [Best Quality] Non-Recommended Paper Types Do not use the following types of paper: •...
Page 75: Print Area
Supported Paper When storing paper: • Do not store paper in a humid place. • Do not store paper in direct sunlight. • Do not stand paper on its edge. • Store any leftover paper in a wrapping or box supplied with the paper. Print Area The diagram below shows the area of the paper that the machine can print on.
Page 76 2. Paper Specifications and Adding Paper Envelope DAC577 1. Print area 2. Feed direction 3. Approximately 10 mm (0.4 inches) 4. Approximately 15 mm (0.6 inches) Copier function DAC580 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4.
Page 77 Supported Paper Fax function DAC580 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 2 mm (0.08 inches) • Borderless printing is not supported. • The print area may vary depending on the paper size, printer language and printer driver settings. •...
Page 78: Placing Originals
2. Paper Specifications and Adding Paper Placing Originals This section describes the types of originals you can set and how to place them. Placing Originals on the Exposure Glass This section describes the procedure for placing originals on the exposure glass. •...
Page 79: About Originals
Placing Originals • To prevent multiple sheets from being fed at once, fan the pages of your original before placing them in the ADF. • Place the original squarely. Open the cover of the input tray for the ADF and adjust the guides according to the size of the original.
Page 80 2. Paper Specifications and Adding Paper • Paper size: 140 to 216 mm (5 to 8 inches) in width, 140 to 356 mm (5 to 14 inches) in length • Paper weight: 52 to 105 g/m (13.8 to 28.0 lb.) •...
Page 81 Placing Originals DAC579 Margins when using exposure glass In copier mode In scanner mode In fax mode 4 mm (0.2 inches) 0 mm (0 inches) 1 mm (0.05 inches) Right 3 mm (0.1 inches) 0 mm (0 inches) 1 mm (0.05 inches) Left 3 mm (0.1 inches) 0 mm (0 inches)
Page 82 2. Paper Specifications and Adding Paper...
Page 83: Printing Documents
3. Printing Documents This chapter describes how to configure settings on the printer driver and print documents. What You Can Do with the Printer Function Duplex printing You can print on both sides of a sheet of paper. For details, see the printer driver Help. DSG261 Combined printing You can combine multiple pages and print them on a single sheet of paper.
Page 84: Configuring Option Settings For The Printer
3. Printing Documents Configuring Option Settings for the Printer When bidirectional communication works correctly, your computer obtains information about option, paper size and paper feed direction settings from the machine automatically. Bidirectional communication also allows you to monitor machine status. Conditions for Bidirectional Communication To support bidirectional communication, the following conditions must be met: When connected with the network...
Page 85 Configuring Option Settings for the Printer Click the [Accessories] tab. ECC252 Select options installed from the [Options] area, and then make the necessary settings. Click [Paper Size Settings] tab. ECC253 In [Input Tray:] select which trays to use, and then, in [Paper Size:] select the size of the paper that you want to load in each tray.
Page 86 3. Printing Documents Start System Preferences. Click [Printers & Scanners]. Select the printer you are using, and then click [Options & Supplies...]. Click [Options], and then configure settings as needed. Click [OK]. Quit System Preferences.
Page 87: Displaying The Printing Preferences Dialog Box
Displaying the Printing Preferences Dialog Box Displaying the Printing Preferences Dialog Box To change the default settings of the printer driver, configure settings in the [Printing Preferences] dialog box. To change the default settings of all applications, open the [Printing Preferences] dialog box from the OS.
Page 88 3. Printing Documents In the [Select Printer] list, select the printer you want to use. Click [Preferences]. • Procedures for opening the [Printing Preferences] dialog box vary depending on the application. For details, see the printer driver Help or the manuals provided with the application. Displaying the Printing Preferences Dialog Box in an Application When Using OS X/ macOS The following procedure is explained using macOS 10.13 as an example.
Page 89: Basic Operation Of Printing
Basic Operation of Printing Basic Operation of Printing The following procedure explains how to perform basic printing. • Duplex printing is selected as the default setting. When Using Windows The procedure in this section is an example based on Windows 10. The actual procedure may vary depending on the operating system you are using.
Page 90: If A Paper Mismatch Occurs
3. Printing Documents Open the printer properties dialog box in your document's application. For details, see page 86 "Displaying the Printing Preferences Dialog Box in an Application When Using OS X/macOS". Set printing options as necessary, and then click [OK]. The printer properties dialog box closes.
Page 91: Canceling A Print Job
Basic Operation of Printing Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started • Windows Double-click the printer icon on the task tray of your computer. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel].
Page 92 3. Printing Documents Canceling a print job while printing Press the [Clear/Stop] key. ECC203 Press [Print Jobs] on the [Cancel Jobs] screen.
Page 93: Printing Confidential Documents
This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users from seeing sensitive documents at the machine. • This function is available for M C250FW only. • This function is only available when using the PCL printer driver, and printing from a computer running a Windows operating system.
Page 94: Printing A Locked Print File
3. Printing Documents Type the password (containing 4 to 8 digits) and user ID (containing 1 to 9 alphanumeric characters), and then click [OK]. The user code will be used to identify your Locked Print file on the machine's control panel. Execute a print command.
Page 95: Deleting A Locked Print File
Printing Confidential Documents Press the [Home] key. ECC202 Press the [Status] icon on the [Home] screen. Press the [Locked Print] tab. Select the file you want to print. Identify the Locked Print file by checking its time stamp and user ID. Press [Print Jobs].
Page 96 3. Printing Documents Also, "Locked Print Job" appears on the [Status] screen. Use the following procedure to delete a Locked Print file. You do not need to enter a password to delete a Locked Print file. Press the [Home] key. ECC202 Press the [Status] icon on the [Home] screen.
Page 97: Using Various Print Functions
Using Various Print Functions Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below.
Page 98: Print Output Functions
3. Printing Documents Using ICM (Image Color Matching) You can use Windows ICM function to reproduce colors that appear on the computer screen as close as they are on printed paper. To use this function, the color profile must be added to the computer. You can find the color profile in the ICM folder stored on the provided printer driver CD-ROM.
Page 99 Using Various Print Functions Not printing of blank pages (only PostScript 3 printer driver) If a print job contains blank pages, they can be prevented from being printed. Note that this setting has higher priority than [Blank Page Print] under [Printer Settings] of the control panel.
Page 100 3. Printing Documents...
Page 101: Copying Originals
4. Copying Originals This chapter describes the basic and advanced procedures for making copies and how to specify settings. What You Can Do with the Copier Function Duplex copying You can copy two pages onto both sides of a single sheet of paper. For details about the settings, see page 107 "Copying Single-Sided Originals with 2-Sided and Combined Printing"...
Page 102: Copier Mode Screen
4. Copying Originals Copier Mode Screen This section provides information about the screen when the machine is in copier mode. Screen in standby mode ECC207 1. Current status or messages Displays the current status or messages. 2. Paper tray status indicators Displays paper tray settings.
Page 103 Copier Mode Screen 9. Original and scanning settings Press to specify the original type and image density level. 10. [Dup to Dup], [Sim to Dup] Press to set the duplex function. • The start-up mode can be specified in the [Function Priority] setting under [Administrator Tools]. For details, see page 251 "Administrator Tools Settings".
Page 104: Basic Operation Of Copying
4. Copying Originals Basic Operation of Copying • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. Press the [Home] key. ECC202 Press the [Copier] icon on the [Home] screen.
Page 105: Canceling A Copy
Basic Operation of Copying • You can change the paper tray for the current job. If tray 2 is installed, you can select to change the paper tray automatically according to the paper size (A4 or Letter). • You can select the paper tray for printing out copies in [Select Paper] under copy settings. If you set the machine to switch between Tray 1 and 2 automatically depending on the paper size in this setting, you can also specify the tray the machine uses first in [Paper Tray Priority] under [Paper Settings].
Page 106 4. Copying Originals Press the [Copier] icon on the [Home] screen. Press the [Clear/Stop] key. ECC203 When the [Cancel Jobs] screen appears, proceed to Step 4. Press [Copy Jobs].
Page 107: Making Enlarged Or Reduced Copies
Making Enlarged or Reduced Copies Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 • (mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% •...
Page 108: Specifying Reduce/Enlarge
4. Copying Originals Specifying Reduce/Enlarge Press the [Home] key. ECC202 Press the [Copier] icon on the [Home] screen. Press [Reduce/Enlarge]. For [Reduce] and [Enlarge], select the ratio you require. For [Zoom], press [+] or [-] to specify the ratio. Press [OK]. •...
Page 109: Copying Single-Sided Originals With 2-Sided And Combined Printing
Copying Single-Sided Originals with 2-Sided and Combined Printing Copying Single-Sided Originals with 2-Sided and Combined Printing This section explains how to combine and print a multiple pages (two or four pages) on one side or both sides of paper. • This function is only available when the original is set in the ADF, not when it is set on the exposure glass.
Page 110 4. Copying Originals 1S 4Org->Cmb 4on1 1S Original Copy Left to Right Top to Bottom Left to Right Top to Bottom CMF251 Combined copy on both sides In this mode, a multiple-page original is combined and printed on both sides of paper. 1S 4Org->Cmb 2on1 2S Original Copy...
Page 111 Copying Single-Sided Originals with 2-Sided and Combined Printing 1S 8Org->Cmb 4on1 2S Original Copy Left to Right, Top to Top Left to Right, Top to Bottom Top to Bottom, Top to Top Top to Bottom, Top to Bottom CMF255 Original Copy Left to Right, Top to Top Left to Right, Top to Bottom...
Page 112: Specifying Combined And 2-Sided Copies
4. Copying Originals Original Copy Top to Top Top to Bottom Top to Top Top to Bottom CMF260 Specifying Combined and 2-sided Copies Press the [Home] key. ECC202 Press the [Copier] icon on the [Home] screen. Press [Other Settings]. Press [Simplex to Duplex]. Select the desired copy mode, and then press [OK].
Page 113 Copying Single-Sided Originals with 2-Sided and Combined Printing • You can change the machine's default [Duplex/Combine] setting to always make photocopies in the specified ratio. For details, see page 217 "Copier Settings". • Temporary job settings are cleared in the following cases: •...
Page 114: Copying 2-Sided Originals With 2-Sided And Combined Printing
4. Copying Originals Copying 2-Sided Originals with 2-Sided and Combined Printing This section explains how to make 2-sided copies of 2-sided originals, or copy two original pages to one sheet, or copy four original pages to one sheet with two pages per side. DAC602 DAC603 DAC603...
Page 115: Duplex Copying Using The Adf
Copying 2-Sided Originals with 2-Sided and Combined Printing 2S Orig->2S Copy Makes 2-sided copies of 2-sided originals. 2S 2Org->Cmb 2on1 2S Copies both sides of one 2-sided original to one side of a sheet, and both sides of another 2-sided original to the other side of the sheet.
Page 116 4. Copying Originals Place all 2-sided originals into the ADF with their fronts facing up. ECC122 ECC124 Press the [B&W Start] key or [Color Start] key. ECC204 To make black-and-white photocopies, press the [B&W Start] key. To make color photocopies, press the [Color Start] key. Use the same mode (color or black-and-white) for both sides.
Page 117: Duplex Copying Manually Using The Exposure Glass
Copying 2-Sided Originals with 2-Sided and Combined Printing • After you place the originals, press the [B&W Start] key or [Color Start] key within the time specified in [System Reset Timer]. Otherwise, the job is canceled. For details, see page 251 "Administrator Tools Settings".
Page 118 4. Copying Originals Place the original on the exposure glass with the back side faced down and with the top to the rear of the machine. Press [Start]. Use the same mode (color or black-and-white) for both sides. When all originals have been scanned, press [Job Finished]. •...
Page 119: Copying An Id Card
Copying an ID Card Copying an ID Card This section describes how to copy the front and back sides of an ID card or other small documents onto one side of a sheet of paper. • This function is available only when the original is set on the exposure glass, not when it is set in the ADF.
Page 120 4. Copying Originals Place the original in the upper-left corner of the exposure glass. DUE241 Press the [B&W Start] key or [Color Start] key. ECC204 A message prompting you to place the original back side down on the exposure glass appears on the display.
Page 121 Copying an ID Card • When no input is received for the period of time specified in [System Reset Timer] while the initial screen is displayed. For details, see page 251 "Administrator Tools Settings". • When the [Clear/Stop] key is pressed while the initial screen is displayed. •...
Page 122: Specifying Scan Settings For Copying
4. Copying Originals Specifying Scan Settings for Copying This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. Press the [Home] key.
Page 123 Specifying Scan Settings for Copying Text/Photo Select this when the original contains both text and photographs or pictures. Text Select this when the original contains only text and no photographs or pictures. Photo Select this when the original contains only photographs or pictures. Use this mode for the following types of original: •...
Page 124 4. Copying Originals...
Page 125: Scanning Originals
USB flash memory device Scanning Documents from RICOH Scan Utility V2 For details, see "Basic Operation for RICOH Scan Utility V2". Specify scan settings and start scanning Scanned data is displayed on RICOH Scan Utility V2 screen Scanning Documents from a Client Computer For details, see "Basic Operation for TWAIN Scanning".
Page 126: Scanner Mode Screen
5. Scanning Originals Scanner Mode Screen This section provides information about the screen in scanner mode. Screen in standby mode ECC208 1. Current status or messages Displays the current status or messages. 2. Email / Folder / FTP / USB Press these tabs to switch between the [Email] screen, [Scan to Folder] screen, [Scan to FTP] screen, and [Scan to USB] screen.
Page 127 Scanner Mode Screen 8. Address Book Allows you to recall destinations registered in the machine. • The machine's default mode at power on can be specified in the [Function Priority] setting under [Administrator Tools] For [Function Priority], see page 251 "Administrator Tools Settings".
Page 128: Registering Scan Destinations
5. Scanning Originals Registering Scan Destinations This section describes how to register scan destinations in the Address Book. To send scanned files to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or a shared folder on a network computer (Scan to Folder), you must first register the destination in the Address Book using Web Image Monitor.
Page 129 Registering Scan Destinations Scan to E-mail Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry. Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination.
Page 130 5. Scanning Originals Item Setting Description Select the sides of the original (1 side or 2-sides) to Original Required scan according to the page and binding orientation. Select the scanning size for the original from A5, B5, A4, 7 × 10 ×...
Page 131 Registering Scan Destinations Item Setting Description File format of the scanned file when scanning in color. File Format (Color/Gray Required PDF or JPEG can be selected. PDF supports multiple Scale) pages in a document, but JPEG does not. File format of the scanned file when scanning in black File Format (Black &...
Page 132 5. Scanning Originals Scan to Folder Settings Item Setting Description Select when setting the destination as a Quick Dial Quick Dial Number Optional entry. Name of the destination. The name specified here will Name Required be shown on the screen when selecting a scan destination.
Page 133 Registering Scan Destinations Item Setting Description File format of the scanned file when scanning in color. File Format (Color/Gray Required PDF or JPEG can be selected. PDF supports multiple Scale) pages in a document, but JPEG does not. File format of the scanned file when scanning in black File Format (Black &...
Page 134: Modifying Scan Destinations
5. Scanning Originals Modifying Scan Destinations This section describes how to modify the information of registered destinations. Start the web browser and access the machine by entering its IP address. Click [Scan Destination]. Click the [E-mail Address], [FTP], or [Folder] tab. Select the entry to modify, and then click [Change].
Page 135: Testing Transmission
Registering Scan Destinations Testing Transmission • When a USB flash memory device is inserted into the machine, scanned documents will be stored in the USB flash memory device. Confirm that there are no USB flash memory devices inserted into the machine. Place the original on the exposure glass or in the ADF.
Page 136 5. Scanning Originals To scan in color, press the [Color Start] key. Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].
Page 137: Basic Operation Of Scan To Folder
Basic Operation of Scan to Folder Basic Operation of Scan to Folder This section explains the preparations and procedures to send scanned documents to a folder on a client computer. After following the procedures below, you can send scanned documents from the machine to a shared folder on a client computer.
Page 138: Confirming The User Name And Computer Name
5. Scanning Originals • After registering scan destinations to the Address Book, discard the completed check sheet to prevent leakage of personal information. Check Sheet Check Item (Entry Example) Entry Column Computer name (ex. YamadaPC) Active settings of DHCP server ([Yes] or [No]) Computer's IP address (ex.
Page 139 Basic Operation of Scan to Folder Enter the command "ipconfig /all", and then press the [Enter] key. Confirm the name of the computer, the active settings of the DHCP server, and the IPv4 address, and then write them in [1] on the check sheet. The computer's name is displayed under [Host Name].
Page 140: Creating A Shared Folder On A Computer
5. Scanning Originals • Depending on the operating system or security settings, you might be able to specify a user name that does not have a password assigned. However, we recommend that you select a user name that has a password. •...
Page 141 Basic Operation of Scan to Folder In the [Group or user names:] list, select a group or user (the name you wrote in [2] on the check sheet), and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box.
Page 142: Specifying Access Privileges For The Created Shared Folder
5. Scanning Originals Specifying Access Privileges for the Created Shared Folder If you wish to specify access privileges for the created folder to allow other users or groups to access it on Windows, configure it as follows: This is not necessary if not you do not wish to specify access privileges. Right-click the folder created in Step 3, and then click [Properties].
Page 143: Send Scanned Files To A Shared Folder
Basic Operation of Scan to Folder Close the web browser. Preparations for Scan to Folder are complete. For details about sending scanned files to the destination you registered to the Address Book, see page 141 " Send Scanned Files to a Shared Folder". •...
Page 144 5. Scanning Originals Press the [Home] key. ECC202 Press the [Scanner] icon on the [Home] screen. Press the [Folder] tab. Press [Address Book]. Select the desired destination, and then press [OK]. Press the [B&W Start] key or [Color Start] key. ECC204 To scan in black and white, press the [B&W Start] key.
Page 145 Basic Operation of Scan to Folder If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file. •...
Page 146: Basic Operation Of Scan To E-Mail
5. Scanning Originals Basic Operation of Scan to E-mail This section explains the preparations and procedures to send scanned documents as a file attached to an e-mail. After following the procedures below, you can send scanned documents to the specified e-mail address. Configure SMTP server and DNS settings.
Page 147: Registering Destination E-Mail Addresses To The Address Book
Basic Operation of Scan to E-mail Registering Destination E-mail Addresses to the Address Book Configure the destination information using Web Image Monitor. Start the web browser and access the machine by entering its IP address. Click [Quick Dial Destination] or [Scan Destination]. From the [Destination Type] list, select [E-mail Address].
Page 148 5. Scanning Originals Press the [Home] key. ECC202 Press the [Scanner] icon on the [Home] screen. Press the [Email] tab. Press [Address Book]. Select the desired destination, and then press [OK]. When you select a destination, a check mark appears against the selected destination. Press the [B&W Start] key or [Color Start] key.
Page 149 Basic Operation of Scan to E-mail If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file. •...
Page 150: Basic Operation Of Scan To Ftp
5. Scanning Originals Basic Operation of Scan to FTP This section explains the preparations and instructions to send scanned documents to an FTP server. After following the procedures below, you can send scanned documents to an FTP server. Configure FTP server settings. Send scanned files to the FTP server.
Page 151 Basic Operation of Scan to FTP • Register the scan destination in the Address Book using Web Image Monitor. For details, see page 126 "Registering Scan Destinations". • When a USB flash memory device is inserted into the machine, scanned documents will be stored in the USB flash memory device.
Page 152 5. Scanning Originals If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes]. Repeat this step until all originals are scanned. When all originals have been scanned, press [No] to start sending the scanned file.
Page 153: Specifying The Scan Destination Using [Resend]
Specifying the Scan Destination Using [Resend] Specifying the Scan Destination Using [Resend] This section describes how to specify a destination using [Resend]. Using [Resend] Press [Resend] to select the last used destination. • When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book.
Page 154: Basic Procedures For Saving Scan Files On A Usb Flash Memory Device
5. Scanning Originals Basic Procedures for Saving Scan Files on a USB Flash Memory Device This section explains basic operations of Scan to USB. Files are saved to the USB flash memory device inserted into the machine. • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass.
Page 155 Basic Procedures for Saving Scan Files on a USB Flash Memory Device Place the original on the exposure glass or in the ADF. To place the original, see page 76 "Placing Originals". Specify the scanning settings as necessary. For details of specifying the scanning settings, see page 167 "Specifying Scan Settings for Scanning".
Page 156 5. Scanning Originals Press the appropriate selection key according to the desired file format, and then press [OK]. Depending on the machine's settings, you may see the following screen on the display when scanning from the exposure glass. If you see this screen, proceed to the next step. If you have more originals to scan, place the next original on the exposure glass, and then press [Yes].
Page 157: Basic Operation For Ricoh Scan Utility V2
The original that is set on the machine is scanned, and its data is sent to a client computer. Preparations for Using RICOH Scan Utility V2 This section describes the preparations needed for scanning from RICOH Scan Utility V2. To use RICOH Scan Utility V2: •...
Page 158 On the [Options] tab, specify the file format and the directory to save the file. Click [Scan]. After all originals are scanned, click [Exit]. Settings you can configure in the RICOH Scan Utility V2 dialog box [General] tab ECC169 1. Scanner: Select the scanner you want to use.
Page 159 Basic Operation for RICOH Scan Utility V2 [Color Document-Faster] [Color Document-Better Quality] [Custom...] • When using the ADF: [ADF-Faster] [ADF-Better] [ADF-Gray] [Custom...] 4. Scn. Mode: Select from [Full Color], [Grayscale], [Black and White]. 5. Resolution: Select a resolution from the list.
Page 160 5. Scanning Originals 1. Scan To: Specify the directory to save the file. 2. File Name Prefix: Specify the file name prefix. 3. Format: Select the file format of the scanned document from JPEG, TIFF, or PDF. [Store to Cloud] tab ECC171 1.
Page 161: Basic Operation For Twain Scanning
Basic Operation for TWAIN Scanning Basic Operation for TWAIN Scanning This section describes the basic TWAIN scanning operation. TWAIN scanning is possible if a TWAIN-compatible application is running on your computer. DUE297 Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine. This Machine The original that is set on the machine is scanned, and its data is sent to a client computer.
Page 162: Settings You Can Configure In The Twain Dialog Box
5. Scanning Originals Open the Scanner Control dialog box. The Scanner Control dialog box is used to control the scanner using the TWAIN driver. To open the Scanner Control dialog box, select the correct TWAIN scanner using the TWAIN-compliant application. For details, see the application's Help. Make settings according to such factors as the type of original, type of scanning, and orientation of the original.
Page 163 Basic Operation for TWAIN Scanning 3. Original type According to your original, select a setting from the list of options detailed below, or select [Custom...] to configure your own scan settings. [Mode], [Resolution], and [Size] under [Scan Configuration] will change according to the original type setting you selected here.
Page 164: Basic Operation For Wia Scanning
5. Scanning Originals Basic Operation for WIA Scanning Place the original on the exposure glass or in the ADF. On the [Start] menu, click [Control Panel] under [Windows System]. Click [View devices and printers]. Right-click the icon of the printer model you want to use, and then click [Start scan] to open the dialog box for the scan settings.
Page 165: Basic Operation For Ica Scanning
Basic Operation for ICA Scanning Basic Operation for ICA Scanning This section describes the basic ICA scanning operation. You can use the ICA scanner over both USB and network connections. Installing the ICA Driver Download the driver from the web site. Open the package file.
Page 166: Settings You Can Configure In The Ica Dialog Box
5. Scanning Originals Settings you can configure in the ICA dialog box ECC271 1. Scan Mode: Select where the original is placed. • Flatbed If the original is placed on the exposure glass, select [Flatbed]. • Document Feeder If the original is placed in the ADF, select [Document Feeder]. 2.
Page 167 Basic Operation for ICA Scanning 6. Auto Selection: • Detect Separate Items You can scan multiple originals together and store each scan image as a separate file. • Detect Enclosing Box You can scan multiple originals placed on the exposure glass and store their scan images as a single file. 7.
Page 168: Using Sane Scanning
5. Scanning Originals Using SANE scanning This driver allows you to scan images and edit them using SANE compatible software.
Page 169: Specifying Scan Settings For Scanning
Specifying Scan Settings for Scanning Specifying Scan Settings for Scanning When you specify a scan destination, the machine's scan settings change automatically according to the information registered for that destination in the Address Book. If necessary, you can change the scan settings for the current job using the control panel.
Page 170: Adjusting Image Density
5. Scanning Originals Select [mm] or [inch]. Press [Set Width...]. Enter the width, and then press [OK]. Press [Set Length...]. Enter the length, and then press [OK]. Confirm the scan size you entered is displayed, and then press [OK]. • You can change the machine's default [Scan Size] setting to always scan originals with a specific scanning size.
Page 171: Specifying Resolution
Specifying Scan Settings for Scanning Select the desired destination, and then press [OK]. Press [Scan Setting]. Press [ ] or [ ] to select the desired density level, and then press [OK]. • You can change the machine's default [Density] setting to always scan with a specific density level. For details, see page 222 "Scanner Settings".
Page 172 5. Scanning Originals Select the desired resolution, and then press [OK]. Confirm the resolution you selected is displayed, and then press [OK]. • You can change the machine's default [Resolution] setting to always scan with a specific resolution level. For details, see page 222 "Scanner Settings". •...
Page 173: Sending And Receiving A Fax
DUE300 Send faxes via the Internet The machine converts scanned documents to TIFF files and sends them as e-mail attachments to e- mail addresses. This function is available for M C250FW only. For details, see page 183 "Internet Fax Transmission".
Page 174: Fax Setting Workflows
6. Sending and Receiving a Fax Fax Setting Workflows This section explains the preparations and procedures to send fax documents to a folder on a client computer. After following the procedures below, you can send fax documents from the machine to a shared folder on a client computer.
Page 175: Fax Mode Screen
Fax Mode Screen Fax Mode Screen This section provides information about the screen in fax mode. Screen in standby mode ECC209 1. Current status or messages Displays the current status or messages. 2. Fax and Internet Fax Press a tab to switch the transmission type between the [Fax] ( ) screen and [Internet Fax] ( ) screen.
Page 176 6. Sending and Receiving a Fax 9. Current settings Displays the current duplex, resolution, and density settings. 10. [TX Settings] Press to specify scan settings. 11. [Redial] Press to select destinations from recent destinations. While entering a destination, press this key to insert a pause. 12.
Page 177: Setting The Date And Time
Setting the Date and Time Setting the Date and Time Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Administrator Tools]. If you are requested to enter a password, enter the password using the number keys, and then press [OK].
Page 178: Registering Fax Destinations
6. Sending and Receiving a Fax Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. For entering characters, see page 42 "Entering Characters". The Address Book can also be edited using Web Image Monitor. •...
Page 179 Registering Fax Destinations Press the [Home] key. • For details about entering characters, see page 42 "Entering Characters". • A fax number can contain 0 to 9, pause, " ", " ", and space. • If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digits following the pause.
Page 180: Registering Fax Destinations Using Web Image Monitor
6. Sending and Receiving a Fax Enter the fax name, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display. If you want to delete the fax name, press [ ] or [C] until the current name is deleted. Press the box next to [Number:].
Page 181 Optional Can contain up to 64 characters. This setting appears only for M C250FW. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digits following the pause.
Page 182: Preventing Transmission To The Wrong Destination
6. Sending and Receiving a Fax Enter the administrator password if required. Click [Apply]. Close the web browser. Preventing Transmission to the Wrong Destination If you want to prevent documents being sent to the wrong destination, you can configure the machine to prompt users twice for the destination, or to display the entered destination prior to transmission.
Page 183 Registering Fax Destinations • A password for accessing the [Administrator Tools] menu can be specified in [Admin. Tools Lock]. For [Admin. Tools Lock], see page 251 "Administrator Tools Settings".
Page 184: Sending A Fax
6. Sending and Receiving a Fax Sending a Fax • It is recommended that you call the receiver and confirm with them when sending important documents. Selecting Transmission Mode The following explains the transmission modes of the fax function and how to select them. Types of transmission modes There are two types of transmission: •...
Page 185: Internet Fax Transmission
• Internet Fax delivery might be delayed due to network congestion. Use a telephone line if the fax needs to be delivered in a timely manner. • This function is available for M C250FW only. • The Internet Fax function supported by this machine is compliant with ITU-T Recommendation T.37...
Page 186: Basic Operation For Sending A Fax
6. Sending and Receiving a Fax • To use the Internet Fax function, network settings must be configured properly. For details about network settings, see page 293 "Configuring the Network Settings". • Internet Fax transmission may take some time before it starts. The machine needs a certain amount of time to convert data in memory prior to transmission.
Page 187 Sending a Fax Press [OK]. Press the [B&W Start] key. ECC205 • Depending on the machine's settings, you may be prompted to enter the fax number again if you manually entered the destination fax number. In this case, re-enter the number within 60 seconds, and then press the [B&W Start] key.
Page 188: Canceling A Transmission
6. Sending and Receiving a Fax • When in Memory Transmission mode, you can enable the [Auto Redial] setting under [Transmission Setting] to set the machine to automatically redial the destination if the line is busy or an error occurs during transmission. For [Auto Redial], see page 224 "Fax Settings". •...
Page 189 Sending a Fax Press the [Clear/Stop] key. ECC203 Press [Fax Jobs] on the [Cancel Jobs] screen. Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress) Use this procedure to delete a file that is being sent after the original is scanned. Press the [Clear/Stop] key while "Transmitting..."...
Page 190: Specifying The Fax Destination
6. Sending and Receiving a Fax Canceling a Transmission After the Original Is Scanned (Before a Transmission Starts) Use this procedure to delete a file stored in memory before its transmission starts. Use the following procedure to delete a file stored in memory (such as automatic redial) before its transmission starts.
Page 191 Sending a Fax Specifying the destination using Quick Dial Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [Address Book]. Press the [Quick Dial] tab. Select the desired Quick Dial entry, and then press [OK]. When you select a Quick Dial, a check mark appears against the selected Quick Dial.
Page 192 6. Sending and Receiving a Fax Press the [Speed Dial] tab. Select the desired Speed Dial entry, and then press [OK]. When you select a Speed Dial, a check mark appears against the selected Speed Dial. For registering the Speed Dial entries, see page 176 "Registering Fax Destinations". •...
Page 193: Useful Sending Functions
Sending a Fax • If the destinations contain both normal fax destinations and Internet Fax destinations, the fax will be sent to the Internet Fax destinations first (M C250FW only). Specifying the destination using the redial function You can specify the last used destination as the destination for the current job.
Page 194 6. Sending and Receiving a Fax Place the original. Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [On Hook]. [On Hook] appears on the screen. Specify the destination using the number keys. If you hear a high pitched tone, press the [B&W Start] key. ECC205 If the original is placed on the exposure glass, press [TX], and then press the [B&W Start] key.
Page 195: Specifying Scan Settings For Faxing
Sending a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Pick up the handset of the external telephone. Specify the destination using the external telephone. When the other party answers, tell the receiver that you want to send them a fax document (ask them to switch to facsimile mode).
Page 196 6. Sending and Receiving a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [TX Settings]. Press [ ] or [ ] to select the desired density level, and then press [OK]. Press [OK]. •...
Page 197 Sending a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press [TX Settings]. Press [Resolution]. Select the desired resolution, and then press [OK]. Confirm the resolution you selected is displayed, and then press [OK]. •...
Page 198: Using The Fax Function From A Computer (Lan-Fax)
6. Sending and Receiving a Fax Using the Fax Function from a Computer (LAN- Fax) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document.
Page 199 Using the Fax Function from a Computer (LAN-Fax) • For details, see the LAN-Fax driver help. • A fax number can contain 0 to 9, "P" (pause), " ", " ", "-", and space. • If necessary, insert a pause in a fax number. The machine pauses briefly before it dials the digits following the pause.
Page 200: Configuring Transmission Settings
6. Sending and Receiving a Fax Press the [Home] key. ECC202 Press the [Fax] icon on the [Home] screen. Press the [Clear/Stop] key. Configuring Transmission Settings This section describes how to configure transmission settings in the LAN-Fax driver's properties. Properties are set separately for each application. On the [File] menu, click [Print...].
Page 201 Using the Fax Function from a Computer (LAN-Fax) Right-click the LAN-Fax driver icon, and then click [Printing preferences]. Click the [Address Book] tab. Registering destinations Open the LAN-Fax address book, and then click [Add User]. Enter the destination information, and then click [OK]. You must enter a contact name and fax number.
Page 202 6. Sending and Receiving a Fax Modifying groups Open the LAN-Fax address Book, select the group you want to modify from the [User List:], and then click [Edit]. To add a destination to the group, select the destination you want to add from [User List:] and click [Add].
Page 203: Editing A Fax Cover Sheet
Using the Fax Function from a Computer (LAN-Fax) Navigate to the location to save the LAN-Fax Address Book data, specify a name for the file, and then click [Save]. Importing LAN-Fax Address Book data LAN-Fax Address Book data can be imported from files in CSV format. You can import address book data from other applications if the data is saved as a CSV file.
Page 204: Receiving A Fax
6. Sending and Receiving a Fax Receiving a Fax • When receiving an important fax, we recommend you confirm the contents of the received fax with the sender. • The machine may not be able to receive faxes when the amount of free memory space is low. •...
Page 205 Receiving a Fax Selecting the reception modes Is an external telephone connected to the machine? Fax Only mode Do you want to use FAX/TAD mode an external answering device? Do you want to receive FAX/TEL Auto mode faxes automatically? FAX/TEL Manual mode Description of reception modes •...
Page 206 6. Sending and Receiving a Fax In this mode, you must answer calls with the handset or an external telephone. If a call is a fax call, you must start the fax reception manually. For details, see page 204 "Receiving a fax in FAX/TEL Manual mode".
Page 207 Receiving a Fax When you hear a fax calling tone or no sound, press the [Home] key, press the [Fax] icon, and then press the [B&W Start] key. Press [RX]. Press the [B&W Start] key. Replace the handset. Receiving a fax in Fax Only mode When the reception mode is set to Fax Only mode, the machine automatically answers all incoming calls in fax reception mode.
Page 208: Receiving An Internet Fax
Web Image Monitor. • This machine may not be able to receive e-mails in HTML format. • This function is available for M C250FW only. Automatic reception When [Automatic POP] under Internet Fax settings of Web Image Monitor is enabled, the machine periodically connects to the POP3 server, as specified in [POP Interval (minutes)], to check for new e-mails.
Page 209 Receiving a Fax Receiving a fax using the control panel Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Fax Settings]. Press [Reception Settings]. Press [ ] twice. Press [Manual POP]. In the confirmation screen, press [Yes]. The machine checks for new e-mails and downloads them if there is any.
Page 210: Forwarding Or Storing Faxes In Memory
To prevent unauthorized users from seeing sensitive faxes, you can set the machine to forward received faxes to a preset destination, or store them in memory without printing them out. • This function is available for M C250FW only. • The table below shows what happens after forwarding succeeds or fails depending on the machine’s configuration.
Page 211 Receiving a Fax • The number of forwarding attempts and the attempt interval time can be specified using Web Image Monitor. For details about the forwarding destination, forwarding trials and interval settings, see page 276 "Configuring the System Settings". Forwarding settings To specify the forwarding conditions for received faxes, configure the machine as follows: Press the [Home] key.
Page 212 6. Sending and Receiving a Fax Click the [Fax] tab. Specify the forwarding destination in [Forwarding Destination]. • [E-mail Address]: Enter a destination e-mail address. • [Scan Destination]: Select a scan destination as a forwarding destination. Enter the administrator password if required. Click [OK].
Page 213 Receiving a Fax Enter the start time and the end time, and then press [OK]. The machine prints out the received faxes and delete from memory within the specified time. Press the [Home] key. • When the fax is successfully printed out, it will be deleted from memory. •...
Page 214: Receiving Or Rejecting Faxes From Special Senders
6. Sending and Receiving a Fax you can also specify the tray the machine uses first in [Paper Tray Priority] under [Paper Settings]. For details about [Select Paper Tray], see page 224 "Fax Settings" and [Paper Tray Priority], see page 246 "Paper Settings". •...
Page 215 Receiving a Fax From the [Destination Type] list, select [Special Sender]. Select the Special Sender number from the list (1 to 30). Enter the Special Sender’s fax number (up to 20 characters). Enter the administrator password if required. Click [OK]. Close the Web browser.
Page 216: Lists/Reports Related To Fax
6. Sending and Receiving a Fax Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Configuration Page Prints general information and the current configurations of the machine. • Fax Journal Prints a fax transmission and reception journal for the last 50 jobs. •...
Page 217: Configuring The Machine Using The Control Panel
7. Configuring the Machine Using the Control Panel This chapter describes how to configure the machine using the control panel. Basic Operation Use the following procedure to access the machine settings. To check which category the function you want to configure belongs to, see page 216 "Menu Chart". Press the [Home] key.
Page 218: Menu Chart
7. Configuring the Machine Using the Control Panel Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 267 "Configuring the Machine Using Utilities". • Some items might not appear depending on the model type or machine's configuration. •...
Page 219: Copier Settings
Copier Settings Copier Settings Item Description Value Select Paper Specifies the paper size used for printing copies. • Tray 1 When a tray is selected, the machine prints from • Tray 2 that tray only. • Bypass Tray When a paper size is selected, the machine •...
Page 220 7. Configuring the Machine Using the Control Panel Item Description Value Original Type Specifies the content of originals, to optimize • Text/Photo copy quality. Select this when the original contains both text and photographs or pictures. • Text Select this when the original contains only text and no photographs or...
Page 221 Copier Settings Item Description Value Reduce/Enlarge Specifies the percentage by which copies are enlarged or reduced. • 50% (A4->A6) • 71% (A4->A5 B5- >B6) • 82%(8x13->A4) • 93% • 100% • 122%(A5->B5J) • 141% (A5->A4 B6- >B5) • 200% (A6->A4) •...
Page 222 7. Configuring the Machine Using the Control Panel Item Description Value Duplex/Combine Specifies combined copying. Select a copy • Off mode according to your original and how you • 1S 2Org->Cmb 2on1 want the copy outputs to appear. For more details, see page 107 "Copying Single-Sided •...
Page 223 Copier Settings Item Description Value ID Card Setting Specifies the ID Card Copy setting. • Card Size You can change the ID card copy scanning size. • Horizontal: 50 to 216mm (1.90 to 8.50 inches) • Vertical: 50 to 148mm (1.90 to 5.83 inches) Default(horizontal ×...
Page 224: Scanner Settings
7. Configuring the Machine Using the Control Panel Scanner Settings Item Description Value Scan Size Specifies the scanning size according to × 14, 8 × 11, 5 × 8 the size of the original. × 10 , A4, B5JIS, A5, Custom Size Default: [A4] Default: [8...
Page 225 Scanner Settings Item Description Value Resolution Specifies the resolution for scanning the • 100 × 100dpi original. • 150 × 150dpi • 200 × 200dpi • 300 × 300dpi • 400 × 400dpi • 600 × 600dpi Default: [300 × 300dpi] Compression Specifies the color compression ratio for •...
Page 226: Fax Settings
7. Configuring the Machine Using the Control Panel Fax Settings Reception Settings Specifies the settings for receiving a fax. Item Description Value Switch Recep. Specifies the reception mode. • Fax Only Mode The machine automatically answers all incoming calls in fax reception mode.
Page 227 Fax Settings Item Description Value Auto Reduction Sets the machine to reduce the size of • Off a received fax if it is too large to print • On on a single sheet of paper. Default: [On] Note that the machine only reduces Default may be [Off] depending on the size down to 74%.
Page 228 7. Configuring the Machine Using the Control Panel Item Description Value Reception File Sets the machine to store received • Print Sett. faxes into memory for printing or • Forward forward them to a preset destination. Default: [Print] Use Web Image Monitor to specify the forwarding destination (for details, see page 276 "Configuring the System Settings").
Page 229 Fax Settings Item Description Value Notify Sets the machine to send e-mail • Inactive Forwarding notifications after faxes are forwarded. • Active The e-mail notification destination Default: [Inactive] depends on how the forwarding destination is configured using Web Image Monitor (for details, see page 276 "Configuring the System Settings").
Page 230 7. Configuring the Machine Using the Control Panel Select Paper Tray Item Description Value Select Paper Specifies the tray for printing received • Auto Tray faxes. The machine uses Tray 1 and Note that only A4, Letter, or Legal size Tray 2 if they contain paper of paper can be used for printing faxes.
Page 231 Fax Settings Communication Sett. Item Description Value Sets the machine to automatically • Off Transmission resend parts of the data that are lost • On during transmission. Default: [On] Sets the machine to automatically • Off Reception receive parts of the data that are lost •...
Page 232 7. Configuring the Machine Using the Control Panel Report Print Setting Item Description Value Print TX Status Sets the machine to print a transmission • Error Only report automatically after a fax Prints a report when a transmission. transmission error occurs. When the machine is in Immediate •...
Page 233 Fax Settings Transmission Setting Item Description Value Immediate TX Sets the machine to send a fax • Off immediately when the original is Select this when using Memory scanned. Transmission. • On Select this when using Immediate Transmission. • Next Fax Only Select this when using Immediate Transmission for the next transmission only.
Page 234 7. Configuring the Machine Using the Control Panel Item Description Value Auto Redial Sets the machine to redial the fax • Off destination automatically when the line • On is busy or a transmission error occurs, if Default: [On] the machine is in Memory Transmission mode.
Page 235: Address Book
Address Book Address Book Item Description Value Quick Dial List Specifies the fax number and name for • No. Quick Dial entries. You can register up to Specifies the Quick Dial number. 20 Quick Dial entries. • Name Specifies the name for Quick Dial entries.
Page 236: System Settings
7. Configuring the Machine Using the Control Panel System Settings Adjust Sound Volume Specifies the volume of the sounds produced by the machine. Item Description Value Panel Key Specifies the volume of the beep that • Off Sound sounds when a key is pressed. •...
Page 237 System Settings Item Description Value Alarm Volume Specifies the volume of the alarm that • Off sounds when an operation error • Low occurs. • Middle • High Default: [Middle] I/O Timeout Item Description Value Specifies how many seconds the •...
Page 238 7. Configuring the Machine Using the Control Panel Item Description Value Locked Print Specifies how many seconds the • 0 to 300 seconds, in increments machine holds a new Locked Print file, of 1 second when the machine cannot store any Default: [60 seconds] more Locked Print files.
Page 239 System Settings Item Description Value Fixed USB Port Specifies whether the same printer/ • Off LAN-Fax driver can be used for You must install the printer/ multiple machines or not under USB LAN-Fax driver separately for connection. individual machines, because the machine other than the original will be recognized as a new device upon USB...
Page 240 7. Configuring the Machine Using the Control Panel Auto Continue Item Description Value Auto Continue Sets the machine to ignore an error • Off with paper size or type and continue • On printing. The printing stops temporarily Default: [Off] when an error is detected, and restarts automatically after about ten seconds using the settings made on the control...
Page 241 System Settings Auto Cleaning Item Description Value Auto Cleaning Sets the machine to execute • On periodic cleaning of the • Off interior. You may hear some Default: [On] noise while cleaning is being executed. This noise does not indicate a malfunction. B&W Print Priority Item Description...
Page 242 7. Configuring the Machine Using the Control Panel Toner Almost Empty Item Description Value Toner Almost Empty Specifies the low toner level • Sooner notification timing. Low toner level Note that the default value for notification will be made this setting will not be restored when the number of by performing [Reset All pages that can be...
Page 243 System Settings Fixing Quality Mode Item Description Value Fixing Quality Mode Set this item to [Fixing Quality • Normal Improved] to increase the • Fixing Quality Improved toner fusibility in order to Default: [Normal] improve its adherence, etc. Curl Prevention Mode Item Description Value...
Page 244: Printer Settings
7. Configuring the Machine Using the Control Panel Printer Settings List/Test Print Prints lists showing configurations on the machine. The lists will be printed using the tray set for [Printer] under [Paper Tray Priority] in [Paper Settings] on A4 or Letter size paper. Item Description Configuration...
Page 245 Printer Settings Item Description Value Default Page Specifies the paper size to be used A4, A5, A6, 8 × 11, 7 × Size when the paper size is not specified in × 13, 16K, 3 × the print job. , C6 Env, B5 JIS, B6 JIS, 8 ×...
Page 246 7. Configuring the Machine Using the Control Panel Item Description Value Orientation Specifies the page orientation. • Portrait • Landscape Default: [Portrait] Form Lines Specifies the number of lines per page. 5 to 128 Default: 64 Default: 60 Font Number Specifies the ID of the default font you 0 to 89 want to use.
Page 247 Printer Settings Item Description Value Extend A4 Sets the machine to extend the width of • On Width the printable area of A4 size paper, • Off reducing side margin width. Default: [Off] Append CR to Sets the machine to append a CR code •...
Page 248: Paper Settings
7. Configuring the Machine Using the Control Panel Paper Settings Item Description Value Paper A4, B5 JIS, A5, B6 JIS, A6, 8 × 14, 8 × 11, Size: Tray × 8 × 10 , 8 × 13, 8 × 13, ×...
Page 249 Paper Settings Item Description Value Paper Specifies the paper type for • Thin Paper Type: Tray tray 1. • Plain Paper 1 • Plain Paper 2 • Middle Thick Paper • Thick Paper 1 • Recycled Paper • Color Paper •...
Page 250 7. Configuring the Machine Using the Control Panel Item Description Value Paper Specifies the paper type for • Thin Paper Type: bypass tray. • Plain Paper 1 Bypass • Plain Paper 2 • Middle Thick Paper • Thick Paper 1 •...
Page 251 Paper Settings Item Description Value Bypass Specifies how print jobs using • Machine Setting(s) Tray the bypass tray are handled. The machine prints all print jobs according to the Priority machine’s settings. An error will occur if the paper size/type settings of the machine and printer driver do not match.
Page 252 7. Configuring the Machine Using the Control Panel Item Description Value Paper Tray Specifies the tray that the • Printer Priority machine uses first for print jobs, If automatic tray selection is specified for the printing out copies, or printing print job and both tray 1 and tray 2 contain out faxes, from Tray 1 or Tray paper that matches the print job, the machine...
Page 253: Administrator Tools Settings
Administrator Tools Settings Administrator Tools Settings Item Description Value Set Date/Time Sets the date and time of the • Set Date machine’s internal clock. Specifies the date of the machine’s internal (Default may differ clock. depending on the [Country] Only dates that correspond with the year and setting under [Administrator month can be set.
Page 254 7. Configuring the Machine Using the Control Panel Item Description Value Dial/Push Specifies the line type of the • Push Phone Phone telephone line. • Dial Phone (10PPS) To configure this setting, • Dial Phone (20PPS) contact your telephone Default: [Push Phone] company and select the setting based on your telephone line.
Page 255 Administrator Tools Settings Item Description Value System Reset Sets the machine to return to • 30 sec. Timer the mode specified in • 1 min. [Function Priority]. • 2 min. This setting is also applied to • 3 min. the timeout for copying the •...
Page 256 7. Configuring the Machine Using the Control Panel Item Description Value Energy Saver Sets the machine to enter • EnergySaverMode 2 Mode Energy Saver mode, Energy The machine enters Energy Saver mode 2 Saver mode 1 or Energy after the period of time specified for this setting Saver mode 2, to reduce is passed.
Page 257 Administrator Tools Settings Item Description Value Language Specifies the language used • English on the screen and in reports. • German The default value for this • French setting is the language you • Italian have specified during the • Spanish Initial Setup, which is required after turning on the •...
Page 258 7. Configuring the Machine Using the Control Panel Item Description Value Country Selects the country in which Algeria, Argentina, Australia, Austria, the machine is used. The Belgium, Bolivia, Brazil, Bulgaria, country code you specify Canada, Chile, China, Colombia, Costa Rica, determines the time and date Croatia, Cyprus, Czech Republic, display format and the...
Page 259 Administrator Tools Settings Item Description Value Reset Settings Be sure not to clear the • Reset All Settings settings by mistake. Resets the machine's settings to their defaults except the following: • Language settings • Country settings • Network settings •...
Page 260 7. Configuring the Machine Using the Control Panel Item Description Value Fax No. Sets the machine to require a • On Confirmation fax number to be entered • Off twice when specifying a Default: [Off] destination manually. When this function is enabled, you cannot use the On Hook Dial function.
Page 261: Printing Lists/Reports
Printing Lists/Reports Printing Lists/Reports Printing the Configuration Page Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Print List/Report]. Press [Configuration Page]. Press [Yes]. Types of Lists/Reports • Reports will be printed on A4 or Letter size paper. Load one of these sizes of paper into the tray before printing reports.
Page 262 7. Configuring the Machine Using the Control Panel • By Speed Dial No. Prints the list with the entries sorted by Speed Dial registration number. • By Name Prints the list with the entries sorted by name. Scanner Dest. List Prints a list of scan destinations.
Page 263: Network Settings
Network Settings Network Settings • Depending on the settings you change, the machine might need to be restarted. • Depending on the model you are using, some items might not appear. Wi-Fi Enable Item Description Value Wi-Fi Enable Select whether to enable or disable •...
Page 264 7. Configuring the Machine Using the Control Panel Item Description Value Set Ethernet Specifies the speed for Ethernet • Auto Select Speed communication. Select a speed that • 100Mbps Full Duplex matches your network environment. • 100Mbps Half Duplex For most networks, the default setting is •...
Page 265 Network Settings IPV4 Configuration Item Description Value IPV4 DHCP Sets the machine to receive its IPv4 • Inactive address, subnet mask, and default • Active gateway address automatically from a Default: [Active] DHCP server. • IP Address Specifies the machine's IPv4 address when DHCP is not used.
Page 266 7. Configuring the Machine Using the Control Panel IPV6 Configuration Item Description Value IPV6 Select whether to enable or disable • Inactive IPv6. • Active Default: [Active] IPV6 DHCP Sets the machine to receive its IPv6 • Inactive address from a DHCP server. •...
Page 267 Network Settings Wi-Fi Configuration Item Description Value Wi-Fi Direct Selects the Wi-Fi Direct type. • 2.4 GHz Type • 5 GHz Default: [2.4 GHz] Wi-Fi Direct Enables devices to communicate directly with each other without using a central access point. Wi-Fi Status •...
Page 268: Remote
7. Configuring the Machine Using the Control Panel @Remote RC Gate Proxy Server Item Description Value RC Gate Proxy Specify whether to use a proxy server. • Off Server • On Default: [Off] Proxy Address Specify the proxy server address. Port Number Enter the port number for the proxy (1 to 65535)
Page 269: Configuring The Machine Using Utilities
8. Configuring the Machine Using Utilities This chapter describes how to configure the machine using utilities. Available Setting Functions Using Web Image Monitor Use Web Image Monitor to change the configuration of the machine from a computer. Available operations for Web Image Monitor is as follows: The following operations can be performed remotely using Web Image Monitor on a computer: •...
Page 270: Using Web Image Monitor
8. Configuring the Machine Using Utilities Using Web Image Monitor • Some items might not appear, depending on the model type you are using. • Some items can also be configured using the control panel. Recommended web browsers • Internet Explorer 9 or later •...
Page 271: Displaying Top Page
Displaying Top Page Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. Launch the Web browser. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the machine.
Page 272: Changing The Interface Language
8. Configuring the Machine Using Utilities Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen. •...
Page 273: Checking The System Information
Checking the System Information Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description Model Name...
Page 274: Counter Tab
8. Configuring the Machine Using Utilities Item Description Transfer Roller Shows the remaining life of the transfer roller, as "Status OK", "Replacement Required Soon" or "Replacement Required". For replacing, contact your sales or service representative. Paper Tray Item Description Tray 1 Shows the current state and paper size/type setting of Tray 1.
Page 275 Checking the System Information Item Description Shows the following for telephone line faxes: • Total number of pages sent and received • Number of pages sent • Number of pages received Machine Counter Item Description Machine Counter Shows the following for pages printed using the printer, copier, and fax functions, and lists/reports: •...
Page 276 8. Configuring the Machine Using Utilities Economy Color Prints Item Description Economy Color Prints Shows the number of pages printed in Economy Color Printing mode using (Color) the printer function. Black Shows the following for pages printed in Economy Color Printing mode using the printer function: •...
Page 277: Machine Information Tab
Checking the System Information Machine Information Tab Machine Information Item Description Firmware Version Shows the version of firmware installed on the machine. Engine FW Version Shows the version of firmware for the machine engine. PCL Version Shows the version of the PCL interpreter. PS Version Shows the version of the PS interpreter.
Page 278: Configuring The System Settings
8. Configuring the Machine Using Utilities Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Sound Volume Adjustment], [Tray Paper Settings], [Copier], [Fax], [Priority Tray], [Toner Saving], [I/O Timeout], and [B&W Print Priority]. Sound Volume Adjustment Tab Sound Volume Adjustment Item...
Page 279 Configuring the System Settings Item Description Paper Type Select the paper type for Tray 1 from the following: Thin Paper (60-65g/m ), Plain Paper 1 (66-74g/m ), Plain Paper 2 (75-81g/m ), Middle Thick (82-90g/m ), Thick Paper 1 (91-105g/m Thick Paper 2 (106-163g/m ), Recycled Paper, Color Paper, Prepunched Paper, Letterhead, Bond Paper, Preprinted Paper, Cardstock, Label Paper,...
Page 280 8. Configuring the Machine Using Utilities Tray 1 Priority Item Description Tray 1 Priority Select how print jobs using the Tray 1 are handled. • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
Page 281 Configuring the System Settings Bypass Tray Setting Priority Item Description Bypass Tray Setting Select how print jobs using the bypass tray are handled. Priority • System Settings The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings.
Page 282: Copier Tab
8. Configuring the Machine Using Utilities Copier Tab Select Paper Item Description Select Paper Select the paper size used for printing copies from the following: [Tray 1], [Tray 2], [Bypass Tray], [A4], or [8 × 11]. When a tray is selected, the machine prints from that tray only. When a paper size is selected, the machine checks the trays for the paper of the specified size in the order of priority as set in [Copier] in the [Priority Tray] page.
Page 283 Configuring the System Settings Fax Number Confirmation Item Description Fax Number Enable this setting to configure the machine to require a fax number to be Confirmation entered twice when specifying a destination manually. This setting appears only when the administrator password is set in the [Administrator] page.
Page 284: Priority Tray Tab
Description 2 Sided Print Specify whether to print received faxes on both sides of paper. • [Fax Received File Processing] appears only for M C250FW. • The information about Tray 2 appears only when it is installed. Priority Tray Tab...
Page 285: Toner Saving Tab
Configuring the System Settings Item Description Copier Select the tray that the machine checks first for paper that can be used for the job from [Tray 1] or [Tray 2]. If [A4] or [8 × 11] is selected for [Select Paper] in the [Copier] page and multiple trays contain valid paper, the first tray the machine finds will be used for printing;...
Page 286: I/O Timeout Tab
You can also print or delete an existing Locked Print file so that the new Locked Print file can be stored in the machine. • [Locked Print Timeout (seconds)] appears only for M C250FW. Black-and-White Print Priority Tab B&W Print Priority...
Page 287: Registering Destinations
Registering Destinations Registering Destinations Scan and fax destinations can be registered using Web Image Monitor. Up to 100 scan destinations and 200 fax destinations (20 Quick Dial and 200 Speed Dial destinations) can be registered. See the scan and fax sections for more information on registering destinations. •...
Page 288: Registering Fax Special Senders
8. Configuring the Machine Using Utilities Registering Fax Special Senders Fax Special Senders can be registered using Web Image Monitor. Up to 30 Special Senders be registered. For details about registering Special Senders, see page 202 "Receiving a Fax".
Page 289: Restricting Machine Functions According To User
Restricting Machine Functions According to User Restricting Machine Functions According to User You can configure settings to require a user code when someone tries to use certain machine functions. To enable this setting, you must first configure the machine settings via Web Image Monitor. •...
Page 290 8. Configuring the Machine Using Utilities Under "Available Functions", select [Restrict] for the functions you want to restrict, and then click [Apply]. Select [Do not Restrict] for the functions you do not want to restrict. The user restriction setting is enabled for the selected function. Proceed to the following steps to register users.
Page 291 Restricting Machine Functions According to User Enter the user name in [User Name] using up to 16 alphanumeric characters. Enter the user code in [User Code] using up to 8 digits. The user code will be used to authenticate users when they try to use a restricted function. Select the functions you want to make available to the user upon authentication.
Page 292 8. Configuring the Machine Using Utilities Select the entry to delete, and then click [Delete]. Confirm that the entry you have selected is the entry that you want to delete. Click [Apply]. Close the Web browser.
Page 293: When Machine Functions Are Restricted
When Machine Functions are Restricted When Machine Functions are Restricted Restricted functions can be used only by authorized users. Depending on the restricted function, users will be authenticated from the machine's control panel or in the printer/LAN-Fax driver. • To print jobs that require authentication you can use only the PCL printer driver. Printing such jobs from the PostScript 3 printer driver is not possible.
Page 294 8. Configuring the Machine Using Utilities On the [File] menu, click [Print...]. In the [Select Printer] area, select the name of this machine, and then click [Preferences]. Click the [Valid Access] tab or check the [User Code] check box. Enter the user code using 1 to 8 digits, and then click [OK]. Execute a print command.
Page 295: Configuring The Network Settings
Configuring the Network Settings Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], [Internet Fax], [Wireless], and [Certificate].
Page 296: Ipv6 Configuration Tab
8. Configuring the Machine Using Utilities IPv6 Configuration Tab IPv6 Item Description IPv6 Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment. In this case, use the control panel to disable [IPv6] under network settings.
Page 297: Dns Tab
Configuring the Network Settings Item Description Max. E-mail Size Select the maximum size of scan files that can be attached to an e-mail message (1 to 5 MB, or no limit). Select to enable the Scan to FTP feature. Folder Select to enable the Scan to Folder feature.
Page 298: Auto E-Mail Notification Tab
8. Configuring the Machine Using Utilities Item Description Secondary DNS Server Enter the IPv4 address of the secondary DNS. Domain Name Enter the IPv4 domain name for the machine. Can contain up to 32 characters. IPv6 DNS Method Select whether to specify the domain server manually or have the machine obtain its DNS information automatically.
Page 299: Snmp Tab
Configuring the Network Settings Item Description Call Service Select to send an alert e-mail to the specified address if the machine requires servicing. Out of Toner Select to send an alert e-mail to the specified address if toner runs out. Cover Open Select to send an alert e-mail to the specified address if a cover is open.
Page 300: Smtp Tab
8. Configuring the Machine Using Utilities System Item Description Location Enter the location of the machine. The location entered here is displayed on the main page. Can contain up to 64 characters. Contact Enter the contact information of the machine. The contact information entered here is displayed on the main page.
Page 301: Pop3 Tab
Configuring the Network Settings Item Description Time Zone Select a time zone according to your geographic location. Selecting a different time zone may cause transmission date and time to be incorrect for email sent by the Scan to E-mail function, even when the machine's clock is set correctly.
Page 302: Wireless Tab
POP Interval (minutes) Specifies how many minutes the machine waits between automatic connections to the POP3 server to acquire new e-mails (2 to 1440 minutes). • [Internet Fax] appears only for M C250FW. Wireless Tab Wireless LAN Status Item Description Wireless LAN Status Displays the status of the connection to the wireless LAN.
Page 303 Configuring the Network Settings Wireless LAN Settings Item Description SSID Enter the SSID of the access point. The SSID can contain up to 32 characters. When you click [Scan List], a list of available access points is displayed. You can select the SSID from the list. Communication Mode [Infrastructure] is selected by default.
Page 304: Certificate Tab
8. Configuring the Machine Using Utilities Wi-Fi Direct Settings Item Description Wi-Fi Direct Type Select 2.4 GHz or 5 GHz as the wireless LAN frequency. SSID Enter the SSID name. The SSID can contain up to 32 characters. WPA Passphrase Enter the passphrase for Wi-Fi Direct connection.
Page 305 Configuring the Network Settings Item Description Import Certificate and Select this item to install the certificate created by the machine. Private Key You can use certificates that are in the following formats: • PEM • PKCS12 Export Certificate Select this item to back-up the certificate installed on the machine. The certificate is exported in PKCS12 format.
Page 306: Configuring The Ipsec Settings
8. Configuring the Machine Using Utilities Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description...
Page 307 Configuring the IPsec Settings Item Description Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description...
Page 308 8. Configuring the Machine Using Utilities IPsec Settings Item Description Encapsulation Type Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. •...
Page 309 Configuring the IPsec Settings Item Description Key Perfect Forward Select whether to enable or disable PFS (Perfect Forward Secrecy). Secrecy IKE Settings Item Description IKE Version Displays the IKE version. Encryption Algorithm Specify the encryption algorithm from the following: [DES], [3DES], [AES-128], [AES-192], [AES-256] Authentication Specify the authentication algorithm from the following: Algorithm...
Page 310: Printing Lists/Reports
8. Configuring the Machine Using Utilities Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Fax Journal Prints a fax transmission and reception journal for the last 50 jobs.
Page 311: Configuring The Administrator Settings
Internet Faxes. Can contain up to 64 characters. • Administrator e-mail address can only be configured with M C250FW. Reset Settings Tab Reset Settings...
Page 312: Backup Setting Tab
8. Configuring the Machine Using Utilities Item Description Reset Settings of Select to clear the user restriction settings. Available Functions Clear Address Book Select to clear the fax destinations. Reset IPsec Settings Select to clear the IPsec settings. • [Reset IPsec Settings] appears only when the administrator password is specified. Backup Setting Tab •...
Page 313: Restore Setting Tab
Configuring the Administrator Settings Click [OK]. Click [Save] in the confirmation dialog box. Navigate to the location to save the backup file. Specify a name for the file, and click [Save]. • [Back up IPsec Settings] appears only when the administrator password is specified. Restore Setting Tab •...
Page 314: Energy Saver Mode Tab
8. Configuring the Machine Using Utilities Item Description Enter the current day (1 to 31). Date Format Select the date format from [MM/DD/YYYY], [DD/MM/YYYY], or [YYYY/MM/DD]. Set Time Item Description Time Format Select 24- or 12-hour time format. Time (AM/PM) Select [AM] or [PM] if 12-hour time format is selected.
Page 315: Maintaining The Machine
9. Maintaining the Machine This chapter describes how to replace supplies and how to clean the machine. Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
Page 316 9. Maintaining the Machine ECC129 • If cyan, magenta, or yellow toner runs out, you can print in black and white using just the black toner. Change the color mode setting to Black and White using the machine's driver. • If black toner runs out, you cannot print in black and white or color until the black print cartridge is replaced.
Page 317 Replacing the Print Cartridge ECC167 • Do not shake the removed print cartridge. Doing so can cause remaining toner to leak. • Place the old print cartridge on paper or similar material to avoid dirtying your workspace. • The toner color is indicated by the label on each print cartridge. Take the new print cartridge out of the box, and then take it out of the plastic bag.
Page 318 9. Maintaining the Machine Remove the protective cover from the print cartridge. ECC131 Check the toner color and corresponding location, and then carefully insert the print cartridge vertically. ECC132 Using both hands, hold the center of the top cover and close the cover carefully. ECC133...
Page 319 Replacing the Print Cartridge Attach the protective cover you removed in Step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box. ECC134 • Make sure to cover the old print cartridge with the protective cover for recycling and environmental purposes.
Page 320: Replacing The Waste Toner Bottle
9. Maintaining the Machine Replacing the Waste Toner Bottle Messages on the screen • Replace the waste toner bottle when the following message appears on the screen: "Replacement Required: Waste Toner Bottle" • Prepare a waste toner bottle when the following message appears on the screen: "Replace Required Soon: Waste Toner Bottle"...
Page 321 Replacing the Waste Toner Bottle Holding the tabs on both ends of the transfer unit, tilt it backwards and lift it up. ECC136 Holding the handle at the center of the waste toner bottle, carefully pull it partially out without tilting it. ECC137 Pull the waste toner bottle halfway out, hold the bottle firmly, and then pull it straight out.
Page 322 9. Maintaining the Machine ECC139 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while pulling it out. ECC140 Close the bottle cap.
Page 323 Replacing the Waste Toner Bottle ECC142 Holding the center of the new waste toner bottle, carefully insert it halfway into the machine body. Leave the bottle cap open. ECC143 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while inserting it.
Page 324 9. Maintaining the Machine ECC145 Place the transfer unit on the front cover. Slide the transfer unit along the guide rails into the machine. Do not manually operate the pressure lever, because pressuring and depressing are interlocked with the front cover's position. ECC146 When it stops, push on the PUSH mark until it clicks.
Page 325 Replacing the Waste Toner Bottle Using both hands, carefully push up the front cover until it closes. ECC117 When closing the front cover, push the upper area of the cover firmly. • For easy replacement, we recommend you purchase and store extra waste toner bottles. •...
Page 326: Replacing A Component
9. Maintaining the Machine Replacing a Component Replacing the Intermediate Transfer Unit If the Alert indicator on the control panel lights up and the "Replacement Required: Intermediate Transfer Unit" message appears on the display, contact your sales or service representative. Replacing the Fusing Unit and Transfer Roller If the Alert indicator on the control panel lights up and the "Replacement Required: Transfer Roller"...
Page 327: Cautions When Cleaning
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
Page 328: Cleaning The Toner Density Sensor
9. Maintaining the Machine Cleaning the Toner Density Sensor Clean the toner density sensor when the following message appears on the control panel. "Density Sensor Require Cleaning" Pull up the lever on the top cover, and then carefully raise the top cover. Make sure that the ADF is closed.
Page 329 Cleaning the Toner Density Sensor Carefully insert the print cartridge removed in Step 2 vertically. ECC132 Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers. ECC133...
Page 330: Cleaning The Friction Pad And Paper Feed Roller
9. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
Page 331 Cleaning the Friction Pad and Paper Feed Roller Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. ECC150 Push the metal plate down until it clicks. DUE215 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks into place.
Page 332 9. Maintaining the Machine • If jams or multi-sheet feeds occur after cleaning the friction pad, contact your sales or service representative. • If the optional Tray 2 is installed, clean its friction pad and paper feed roller in the same way as you did for Tray 1.
Page 333: Cleaning The Registration Roller And Paper Tray
Cleaning the Registration Roller and Paper Tray Cleaning the Registration Roller and Paper Tray The registration roller and paper tray can become dirty with paper dust if you print to non-standard paper. Clean the registration roller if white dots appear on prints. •...
Page 334 9. Maintaining the Machine Wipe the inside of the paper tray with a cloth. ECC152 Push the metal plate down until it clicks. DUE215 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks.
Page 335 Cleaning the Registration Roller and Paper Tray Pull the front cover open lever and then carefully lower the front cover. ECC115 Be sure to set the registration roller in the position shown by the arrow in the illustration below. ECC153 Clean the registration roller if prints are smeared after a paper jam is cleared.
Page 336: Cleaning The Exposure Glass
9. Maintaining the Machine Cleaning the Exposure Glass Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
Page 337: Cleaning The Auto Document Feeder
Cleaning the Auto Document Feeder Cleaning the Auto Document Feeder Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
Page 338 9. Maintaining the Machine Close the ADF cover.
Page 339: Moving And Transporting The Machine
Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. •...
Page 340: Disposal
9. Maintaining the Machine Standing at the front and back of the machine, two persons should lift the machine using the inset grips on the sides. Move it horizontally to the place where you want to use it. DUE287 If you have removed Tray 2, reinstall it. •...
Page 341: 10. Troubleshooting
10. Troubleshooting This chapter provides solutions for error messages and other problems. Error and Status Messages on the Screen Messages are listed in alphabetical order in the table below. "X" indicates a number in an error code that appear differently depending on a specific situation. •...
Page 342 10. Troubleshooting Message Causes Solutions ADF Original An original has been jammed • Remove jammed originals, and then Misfeed inside the ADF. place them again. See page 349 "Removing Paper Jams" and Open ADF Cover page 360 "Paper Feed Problems". and remove paper.
Page 343 Error and Status Messages on the Screen Message Causes Solutions Cannot Copy This Combined copying could not be • Set the machine to print copies using Setting performed because the tray the A4, Letter, or Legal size paper in does not contain the valid size the [Select Paper] setting.
Page 344 10. Troubleshooting Message Causes Solutions Dial Failed The fax could not be sent. • Confirm that the fax number you dialed is correct. • Confirm that the destination is a fax machine. • Confirm that the line is not busy. •...
Page 345 Error and Status Messages on the Screen Message Causes Solutions I-Fax POP3 Failed Connection to the POP3 server • Confirm that the network cable is failed. properly connected to the machine. • Confirm that the network settings such as IP address, DNS, and POP3 settings have been configured properly (make sure that no double- byte character is used).
Page 346 10. Troubleshooting Message Causes Solutions Memory Overflow • If you try to print a Locked • Print or delete other Locked Print files Print file stored in the in the machine, and then print the machine with the printer Locked Print file that the machine driver's [Gradation:] set to failed to print.
Page 347 Error and Status Messages on the Screen Message Causes Solutions Network is not Ready A scanned file could not be sent Wait until the machine receives the IP because the machine has not address information completely, and then received IP address information try the operation again.
Page 348 10. Troubleshooting Message Causes Solutions Replacement The machine has run out of Replace the print cartridge. See page 313 Required: toner. "Replacing the Print Cartridge". Toner Cartridge (X) Replacement The transfer roller is no longer Contact your sales or service Required: usable, and must be replaced.
Page 349 Error and Status Messages on the Screen Message Causes Solutions Set Original to ADF Scanning could not be • Use the ADF, even when scanning performed because the originals A4/Letter or smaller size originals. Cannot use exposure were not placed in the ADF, glass •...
Page 350 10. Troubleshooting Message Causes Solutions Unsupported USB The Scan to USB function failed Use a USB flash disk that is compatible Hub Please Remove because a USB device other with the Scan to USB function. than a USB flash disk or a USB flash disk with an unsupported file system was used.
Page 351: Removing Paper Jams
Removing Paper Jams Removing Paper Jams If a paper jam occurs, one of the following messages appears on the control panel: • If the alert indicator lights up continuously or flashes, press the [Status] icon on the [Home] screen and check the displayed message. Message Reference title Internal Misfeed...
Page 352 10. Troubleshooting Main unit DUE292 DUE288 DUE289...
Page 353 Removing Paper Jams DUE290 Waste toner bottle ECC168 Paper feed unit DUE320...
Page 354 10. Troubleshooting DUE291 • Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes. • Toner on prints made immediately after clearing a paper jam may be insufficiently fused and may smudge. Make test prints until smudges no longer appear. •...
Page 355 Removing Paper Jams Pull the paper downward to remove it. Do not pull it upward. ECC158 Do not touch the fusing unit. ECC157 If you cannot find the jammed paper, check for it by pulling down the guide. ECC159...
Page 356 10. Troubleshooting Using both hands, carefully push up the front cover until it closes. ECC117 When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared. If paper jams inside a tray If paper jams in Tray 1 or 2, follow the procedure below to remove it.
Page 357 Removing Paper Jams ECC157 If paper has jammed inside the transfer unit, holding both sides of the paper, pull the paper carefully forward and out. ECC161 Using both hands, carefully push up the front cover until it closes. ECC117 When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared.
Page 358 10. Troubleshooting If paper jams inside the transfer unit If paper jams inside the transfer unit, follow the procedure below to remove it. Pull the front cover open lever and then carefully lower the front cover. ECC115 Carefully remove any paper that is jammed under the transfer unit. ECC162 If you cannot find the jammed paper, look inside the machine.
Page 359: Removing Scanning Jams
Removing Paper Jams Removing Scanning Jams • Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. If a paper jam occurs in the ADF, follow the procedure below to remove the jammed paper. Open the ADF cover.
Page 360 10. Troubleshooting Lift the ADF, and if there is any original remaining in the ADF, gently pull the jammed paper to remove it. Be careful not to hold the input tray when lifting the ADF. Doing so may damage the tray. ECC166 Close the ADF.
Page 361: When You Cannot Print Test Page
When You Cannot Print Test Page When You Cannot Print Test Page Possible cause Solution The power cord, a USB cable, or a Make sure that the power cord, USB cable, and network network cable is not connected cable are connected correctly. Also confirm that they are not correctly.
Page 362: Paper Feed Problems
10. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 62 "Supported Paper".
Page 363 Paper Feed Problems Problem Solution Multiple sheets of paper are fed at • Fan the paper well before loading. Also make sure that one time. the edges are even by tapping the stack on a flat surface such as a desk. •...
Page 364 10. Troubleshooting Problem Solution Images are not printed in the right Adjust the front end fence and both side fences to match the position paper size. See page 48 "Loading Paper". DAC606 Images are printed diagonally to the If there are gaps between the paper and the side or end pages.
Page 365: Print Quality Problems
Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
Page 366: Checking The Printer Driver Settings
10. Troubleshooting Checking the Printer Driver Settings Problem Solution The printed image is smudged. PCL 5c/6 On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input Tray:" list. In the "Paper Type:" list, select a proper paper type. PostScript 3 On the printer driver's [Paper/Quality] tab, select [Bypass Tray] in the "Paper Source"...
Page 367 Print Quality Problems Problem Solution Fine lines are fuzzy, of inconsistent Change the dithering settings on the printer driver. For details thickness, or do not appear. about the dithering settings, see the printer driver Help. If the problem persists, specify the settings of the application in which the image was created to change the thickness of the lines.
Page 368: Printer Problems
10. Troubleshooting Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters.
Page 369 Printer Problems Problem Solution A Locked Print file is canceled. • The machine already has 5 jobs or 5 MB of Locked Print data. Print or delete an existing Locked Print file. For details, see page 91 "Printing Confidential Documents". •...
Page 370 10. Troubleshooting Problem Solution It takes too long to complete the print • Photographs and other data intensive pages take a long job. time to be processed so simply wait when printing such data. • Changing the settings with printer driver may help to speed up printing.
Page 371 Printer Problems Problem Solution The color of the printout is different • The colors made using color toner may be different from from the color on the computer's colors displayed on the display due to the difference of display. methods to reproduce colors. Only when using PCL 5c/6 Color gradation might appear differently if On is selected for [Economy Color] on the [Print Quality] tab in the...
Page 372: When You Cannot Print Clearly
10. Troubleshooting When You Cannot Print Clearly Problem Solution The whole printout is blurred. • The paper being used may be damp. Use paper that has been stored properly. See page 62 "Supported Paper". • Select [Curl Prevented] in [Curl Prevention Mode] under [System Settings].
Page 373 Printer Problems Problem Solution White lines appear. The intermediate transfer belt is dirty. Follow the procedure below to clean the belt: 1. Open the top cover while the power is on. 2. Remove all print cartridges from the printer. 3. The machine automatically starts cleaning. Once cleaning is complete, the error message "Toner Set Error: (X)"...
Page 374 10. Troubleshooting Problem Solution A color is missing or a printed image • The paper being used may be damp. Use paper that has is partially blurred. been stored properly. See page 48 "Loading Paper". • Toner is almost empty. If the following message appears on the control panel, replace the print cartridge: "Replacement Required: Toner Cartridge (X)".
Page 375 Printer Problems Problem Solution The backs of printed sheets are • When removing a jammed sheet, the inside of the printer blemished. may have become dirty. Print several sheets until they come out clean. • If document size is larger than paper size, e.g. A4 document on B5 paper, the back of the next printed sheet may become dirty.
Page 376: When Paper Is Not Fed Or Ejected Properly
10. Troubleshooting Problem Solution Speckling occurs in areas of solid Only when using PostScript 3 black print. Select [CMY + K] for [Gray Reproduction] in the printer driver's dialog box. See the printer driver Help. If rubbed with your finger, the print The setting of the paper may not be correct.
Page 377: Other Printing Problems
Printer Problems Problem Solution The printed paper is curled. • Load the paper upside down in the paper tray. • If the paper curl is severe, retrieve prints from the output tray more frequently. • The paper being used may be damp. Use paper that has been stored properly.
Page 378: Copier Problems
10. Troubleshooting Copier Problems When You Cannot Make Clear Copies Problem Solution The printed copy is blank. The original is not placed correctly. When using the exposure glass, place originals copy side down. When using the ADF, place them copy side up. See page 76 "Placing Originals".
Page 379: When You Cannot Make Copies As Wanted
Copier Problems Problem Solution When copying from the exposure Place the original copy side down, making sure that it is glass, the print area of the copy is aligned to the rear left corner and pressed flat against the out of alignment with the original. exposure glass.
Page 380: Scanner Problems
10. Troubleshooting Scanner Problems When You Cannot Browse the Network to Send a Scan File Problem Solution The following machine settings may Check the settings. See page 293 "Configuring the Network not be correct: Settings". • IP address • Subnet Mask When Scanning Is Not Done As Expected Problem Solution...
Page 381: Fax Problems
Fax Problems Fax Problems When You Cannot Send or Receive Fax Messages As Wanted Transmission Problem Causes Solutions Cannot send files. The telephone line may be Check if the telephone line is properly disconnected. connected to the machine. For details, see Setup Guide.
Page 382 10. Troubleshooting Problem Causes Solutions When using On Hook Dial, If the machine fails to detect Press [Scan Size] in [Scan Settings], "Receiving..." appears and the size of the original when select the scan size, and then resend the transmission is not allowed. the [B&W Start] key is document.
Page 383 Fax Problems Printing Problem Causes Solutions Print is slanted. The paper is fed at a slant. Load the paper correctly. For details about loading paper, see page 48 "Loading Paper". Misfeeds occur frequently. The number sheets loaded Load paper only as high as the upper in the paper tray exceeds limit markings inside the paper tray.
Page 384: When An Error Is Notified Via A Report Or E-Mail
10. Troubleshooting Problem Causes Solutions The background of received Image density is too high. Adjust the image density. See images appears dirty. page 167 "Specifying Scan Settings for Scanning". Images from the back of the page appear. Received image is too light. When using moist, rough, or Use the recommended paper.
Page 385 Fax Problems This report can be used to identify lost files. If a document stored for Memory Transmission was lost, resend it. If a document received by Memory Reception was lost, ask the sender to resend it. Error Report (E-mail) The Error Report (E-mail) is printed by the machine when it is unable to send an Error notification Email.
Page 386: Error Code
10. Troubleshooting • If Transmission Error Mail Notification cannot be sent, Transmission Error Report is printed by the machine. Error Code The table below describes the meaning of error codes that appear under "Results" on Fax Journal or transmission status report, and what to do when a particular error code appears. "X"...
Page 387 Fax Problems Error Code Solution 1XXX32 to 1XXX84 An error occurred while sending a fax. • Check if the telephone line is properly connected to the machine. • Disconnect the telephone line cord from the machine, and connect the cord to a telephone. Check if you can make calls using the telephone.
Page 388 10. Troubleshooting Error Code Solution 3XXX11 Connection to the server failed while sending an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and SMTP settings have been configured properly (make sure that no double-byte character is used).
Page 389 Fax Problems Error Code Solution 4XXX21 Connection to the server failed while receiving an Internet Fax. • Check if the network cable is properly connected to the machine. • Check if the network settings such as the IP address, DNS, and POP3 settings have been configured properly (make sure that no double-byte character is used).
Page 390 10. Troubleshooting Error Code Solution 4XXX43 A TIFF file could not be received via Internet Fax properly. • The compression method of the received TIFF file was other than MH/MR/MMR. Ask the sender to check the TIFF file. 4XXX44 A TIFF file could not be received via Internet Fax properly. •...
Page 391: Common Problems
Common Problems Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.
Page 392 10. Troubleshooting Problem Possible cause Solution The network setting may not Using Web Image Monitor, If the problem persists, contact have been configured properly check the setting and check your service representative. or the 3G dongle may not be whether printing can be connected properly.
Page 393: 11. Configuring Network Settings
11. Configuring Network Settings This chapter describes how to connect the machine to the network and specify the network settings. Configurations differ according to the communication environment of your system. Connecting the Machine to a Wired Network Configuring the IPv4 Setting Press the [Setting] icon on the [Home] screen.
Page 394 11. Configuring Network Settings A password for accessing the [Network Settings] menu can be specified in [Admin. Tools Lock] under [Administrator Tools] menu. Press [IPV6 Configuration]. Press [IPV6 DHCP]. Select [Active] to automatically obtain the IP address or [Inactive] to specify the IP address manually.
Page 395: Connecting The Machine To A Wireless Network
Connecting the Machine to a Wireless Network Connecting the Machine to a Wireless Network There are four methods for connecting the machine to a wireless network: • Using the Wi-Fi Setup Wizard See page 393 "Using the Wi-Fi Setup Wizard". •...
Page 396: Using The Wps Button
11. Configuring Network Settings If you are requested to enter a password, enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display. A password for accessing the [Network Settings] menu can be specified in [Admin. Tools Lock] under [Administrator Tools] menu.
Page 397 Connecting the Machine to a Wireless Network Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Network Settings]. If you are requested to enter a password, enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display.
Page 398: Using A Pin Code
11. Configuring Network Settings Press the WPS button on the router (access point) within two minutes. CHV607 For details about how to use the WPS button, refer to the manuals for the router (access point). Check the result. • Connection has succeeded: Press [OK] to return to the screen displayed in Step 12, and then press the [Home] key to return to the initial screen.
Page 399 Connecting the Machine to a Wireless Network Press the [Home] key. ECC202 Press the [Setting] icon on the [Home] screen. Press [Network Settings]. If you are requested to enter a password, enter the password using the number keys, and then press [OK]. You can display the software keyboard by double tapping the entry area on the display.
Page 400 11. Configuring Network Settings Check the result. • Connection has succeeded: Press [OK] to return to the screen displayed in Step 13, and then press the [Home] key to return to the initial screen. Configuring the Wi-Fi settings is complete. •...
Page 401: 12. Appendix
12. Appendix This chapter describes the machine specifications and consumables. Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver.
Page 402: Security Association
12. Appendix • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically. AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers.
Page 403: Encryption Key Exchange Settings Configuration Flow
Transmission Using IPsec Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine 1. Set the same IPsec settings as the machine on 1. Set the IPsec settings on Web Image Monitor. 2.
Page 404: Specifying Ipsec Settings On The Computer
12. Appendix • An administrator password can be specified in the [Administrator] tab. Specifying IPsec Settings on the Computer Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 10 in an IPv4 environment as an example.
Page 405 Transmission Using IPsec In [Description:], enter a name or a detailed explanation of the IP filter, and then click [Next]. You may click [Next] and proceed to the next step without entering any information in this field. Select "My IP Address" in "Source address", and then click [Next]. Select "A specific IP Address or Subnet"...
Page 406: Enabling And Disabling Ipsec Using The Control Panel
12. Appendix In the Session key settings, select "Generate a new key every", and enter the same validity period (in [Seconds] or [Kbytes]) as that specified for [Life Time] on the machine. Click [OK], and then click [Next]. Click [Finish]. If you are using IPv6, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception.
Page 407 Transmission Using IPsec • You can press [Exit] to exit to the previous level of the menu tree.
Page 408: Notes About The Toner
12. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. •...
Page 409: Specifications Of The Machine
Specifications of the Machine Specifications of the Machine This section lists the machine's specifications. • We have obtained each author's permission for the use of applications including open-source software applications. For details about the copyright information for these software applications, see "OSS.pdf"...
Page 410 12. Appendix Item Description Power requirements 220-240 V, 6 A, 50/60 Hz 120-127 V, 11 A, 60 Hz Power consumption • Maximum The power level when the main switch 1300 W or less is turned off and the power cord is •...
Page 411: Printer Function Specifications
Specifications of the Machine Item Description Weight (machine body with 30 kg (67 lb.) or less consumables) • Sound power level and sound pressure level are actual values measured in accordance with ISO 7779. • Sound pressure level is measured from the position of the bystander. Printer Function Specifications Item Description...
Page 412: Copier Function Specifications
12. Appendix Copier Function Specifications Item Description Maximum resolution (scanning and printing) • Exposure glass Scanning: 600 × 600 dpi Printing: 600 × 600 dpi • ADF Scanning: 300 × 600 dpi Printing: 600 × 600 dpi First copy speed (A4, at 23 °C, 71.6 °F) •...
Page 413: Scanner Function Specifications
Specifications of the Machine Item Description Reproduction ratio • Fixed ratio 50%, 71%, 82%, 93%, 122%, 141%, 200%, 400% 50%, 65%, 78%, 93%, 129%, 155%, 200%, 400% • Zoom ratio 25% to 400% Copy quantity Scanner Function Specifications Item Description Maximum scanning area (horizontal ×...
Page 414: Fax Function Specifications
12. Appendix Item Description Scanning time • Black and white: 5 seconds or less • Color: 10 seconds or less (A4/600 dpi/ Compressed) Not including transfer time. ADF throughput • Black and white: 20 image per minute (300 × 600 dpi) •...
Page 415 Specifications of the Machine Item Description Memory capacity 100 sheets (8 dots per mm × 3.85 line per mm, MMR, ITU-T # 1 chart) Address book • Speed dial 200 items • Quick dial 20 items • Number of redials for Fax Internet Fax transmission and reception Item Description...
Page 416: Paper Feed Unit Tk1220
12. Appendix Item Description Destination machine specifications • Communication protocols • Transmission SMTP, TCP/IP • Reception POP3, TCP/IP • E-mail format • Format MIME, Base64 • Content-Type Image/tiff Multipart/mixed (text/plain, Image/ tiff (attached file forms)) • Data format • Profile TIFF-S •...
Page 417 Specifications of the Machine Weight Less than 4 kg (8.9 lb.)
Page 418: Consumables
Print Cartridge Print cartridge Average printable number of pages per cartridge Black M C250FWB: 2,300 pages M C250FW: 6,900 pages Cyan M C250FWB: 2,300 pages M C250FW: 6,300 pages Magenta M C250FWB: 2,300 pages...
Page 419: Waste Toner Bottle
Consumables • This machine routinely performs cleaning and uses toner during this operation to maintain quality. • To prevent a cleaning malfunction, you may need to replace a print cartridge even if it is not empty. Waste Toner Bottle Name Average printable number of pages per cartridge Waste Toner Bottle SP C220 25,000 pages...
Page 420: Information For This Machine
12. Appendix Information for This Machine User Information on Electrical & Electronic Equipment (mainly Europe and Asia) Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling.
Page 421: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)
Information for This Machine For Turkey only Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
Page 422: Note To Users Eu Countries
Ready mode. For maximum energy savings, we recommend that the default setting for power management is used. Note to Users EU Countries Model Name: M C250FW, M C250FWB Manufacturer: Ricoh Co., Ltd. 3-6 Nakamagome 1-chome, Ohta-ku, Tokyo. 143-8555, Japan Importer: Ricoh Europe SCM B.V.
Page 423: Notes To Users Regarding Facsimile Unit (New Zealand)
Information for This Machine and selecting the product applicable. Operating frequency band: 2412-2462 MHz, 5150-5350MHz RF Output Power: 17dBm - 802.11b / 15dBm – 802.11g / 13dBm – 802.11a / 13dBm – 802.11n / 11dBm – 802.11ac Operating frequency band: 13.56Mhz Maximum radio-frequency power: less than 42dB A/m (at 10m) *Maximum radio-frequency power is depended on power value of reader/writer device.
Page 424: Notes To Users In The United States Of America
12. Appendix Notes to users in the United States of America FCC Rules Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 425 7. If trouble is experienced with this equipment, for repair or warranty information, please contact Ricoh USA, Inc. Customer Support Department at 1-888-456-6457. If this device is causing...
Page 426: Notes To Canadian Users Of Wireless Devices
12. Appendix problems with your telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 8. In the event of operation problems (document jam, copy jam, communication error indication), see the manual provided with this machine for instruction on resolving the problem. 9.
Page 427: Notes To Canadian Users Regarding Facsimile Unit
Information for This Machine specified in OET Bulletin 65 Supplement C. This equipment should be installed and operated with minimum distance 0.5cm between the radiator & your body. 5150-5250 MHz band is restricted to indoor operation only. 5250-5350 MHz band is restricted to indoor operation only. Compliance with ISED requirement RSS-247 6.4 a) Data transmission is always initiated by software, which is the passed down through the MAC, through the digital and analog baseband, and finally to the RF chip.
Page 428: Energy Star Program
12. Appendix The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. Remarques à...
Page 429 Information for This Machine The machine recovers from Energy Saver mode when it receives a print job, prints a received fax, or when any key is pressed. Energy Saver mode 1 The machine enters Energy Saver mode 1 if the machine has been idle for about 30 seconds. It takes less time to recover from Energy Saver mode 1 than from power-off state or Energy Saver mode 2, but power consumption is higher in Energy Saver mode 1 than in Energy Saver mode 2.
Page 430 12. Appendix The power is automatically switched off if the machine is left idle in standby mode for 2 hours.
Page 431: Trademarks
Trademarks Trademarks Adobe and Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Android, Google Chrome, and Google Play are trademarks or registered trademarks of Google LLC. OS X, macOS, TrueType, App Store, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 432 12. Appendix ® ® Microsoft Windows 10 Home Premium ® ® Microsoft Windows 10 Pro ® ® Microsoft Windows 10 Enterprise ® ® Microsoft Windows 10 Education • The product names of Windows Server 2008 are as follows: ® ® Microsoft Windows Server 2008 Standard...
Page 433: Index
INDEX Copy 107, 112 2-sided copy............@Remote.............. Basic operation............... 107, 112 Combine............... Enlarge................Address book..........126, 233 ID Card copy..............address book (LAN-Fax)......198, 201 Reduce................ADF............... Scan settings..............Specifications..............ADF (Auto Document Feeder)..... 78, 335 Counter information..........Administrator password....... 15, 251, 309 Cover sheet............
Page 434 Fax Number confirmation........Fax only mode............. Machine information........... Fax printing............Maintaining the machine Fax received file processing....... 325, 328, 334, 335 Cleaning the machine....Fax settings............Replacing the print cartridge.......... Fax Speed Dial destination list......Maintenance page........259, 308 Fax TX/RX standby file list........mDNS setting............
Page 435 Restrict user function........Label Paper................ 287, 291 Letterhead................Middle Thick paper............SA (Security Association)........Plain Paper................. Preprinted Paper..............Scan Prepunched Paper............. Registering destinations..........Recycled Paper..............SANE................Thick Paper 1..............Scan settings..............Thick Paper 2..............Scan to E-mail..............Thin Paper................Scan to Folder..............Placing originals............
Page 436 TCP/IP status............Time setting............Toner..............Toner saving............Top page............. Trademarks............Transfer Rollor............. Transmission mode..........Trap..............Tray 1..............Tray 1 priority............Tray 2..............Tray paper settings..........Troubleshooting......... 376, 378, 379 Error and status messages on the screen...... 359, 360, 363, 366, 389 Other problems....
Page 437 MEMO...
Page 438 MEMO M0CZ-8604A...

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