System - Pentair FOLEO 5800 XTR Installer Manual

Installer manual Foleo 5800 XTR - Troubleshooting
Problem
Loss of capacity/
hardness leakage at
end of cycle.
Valve cycles
continuously.
Continuous flow to
drain.
9.3

System

Issue
Water softener fails
to regenerate
automatically.
Regeneration at
wrong time.
94 / 108
Cause
Seasonal raw water hardness
increase.
Brine concentration and/or quantity. Keep brine tank full of salt at all
Resin fouling.
Poor distribution, channelling
(uneven bed surface).
Internal valve leak.
Resin age.
Resin Loss.
Faulty controller.
Wrong programming.
Foreign material in control valve.
Internal control valve leakage.
Valve jammed in regeneration
position.
Motor stopped or jammed during
regeneration.
Cause
Cord plugged into intermittent or
switched off power source.
Disconnected/faulty meter cable.
Defective power cord.
Defective controller, meter or
sensor.
Bad programming.
Controller improperly set, due to
power failure.
Solution
Check programming and update inlet
hardness.
times. Clean it yearly. Salt may be
bridged. If using a salt grid plate
ensure refill water is over it.
Call your supplier, find out how to
confirm it, clean the resin and
prevent future fouling. Eventually
installing a pre-filter must be done.
Call your supplier. Check distributors
and backwash flow rate.
Call your supplier. Replace spacers,
seals and/or piston.
Call your supplier.
Call your supplier. Check for correct
bed depth, broken distributors,
incorrect DLFC and valve
configuration
Replace controller.
Check programming.
Call your supplier. Clean valve,
rebuild unit.
Replace motor.
Reset and recovery
Connect to constant power source.
Reconnect/replace cable.
Replace cord.
Replace or repair.
Program correctly.
Update time of day and day of week
programming.
Ref. MKT-IM-038 / E - 22.10.2021