Canon 2213C002 Instruction Manual page 164

Troubleshooting
Wi-Fi error. Incorrect encryption key.
- When the authentication method was set to [WPA-PSK], [WPA2-PSK] or [Shared Key], or the encryption method was
set to [WEP], the encryption key (WEP key or AES / TKIP password) entered or its length (number of characters) is
incorrect. Valid password length varies depending on the encryption method:
AES / TKIP encryption: 8 to 63 ASCII characters or 64 hexadecimal characters.
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64-bit WEP encryption: 5 ASCII characters or 10 hexadecimal characters.
128-bit WEP encryption: 13 ASCII characters or 26 hexadecimal characters.
Wi-Fi error. Incorrect encryption method.
- Make sure the camcorder and access point are using the same authentication/encryption method.
- If the access point is using MAC address filtering, check the camcorder's MAC address with the [B System Setup] >
[Network Settings] > [View Information] setting and add the camcorder's MAC address to the list of approved
wireless devices in the wireless router (access point) settings.