Troubleshooting - Cobalt Digital Inc 9910DA Series Product Manual

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Troubleshooting

Indicator Icon or Display
3-6
This section provides general troubleshooting information and specific
symptom/corrective action for the card and its remote control interface. The
card requires no periodic maintenance in its normal operation; if any error
indication (as described in this section) occurs, use this section to correct the
condition.
DashBoard™ Status/Error Indicators and Displays
Figure 3-2 shows and describes the DashBoard™ status indicators and
displays. These indicator icons and displays show status and error conditions
relating to the 9910DA card itself and remote (network) communications.
Red indicator icon in Card Access/Navigation Tree pane shows card with Error
condition (in this example, the Card Access/Navigation Tree pane shows a general
error issued by the 9910DA card in slot 4).
Specific errors are displayed in the Card Info pane (in this example "No connection
to device" indicating 9910DA card is not connecting to frame/LAN).
Gray indicator icon in Card Access/Navigation Tree pane shows card(s) are not
being seen by DashBoard™ due to lack of connection to frame LAN (in this
example, both a 9910DA card in slot 4 and the HPF-FC Network Controller Card for
its frame in slot 0 are not being seen).
Yellow indicator icon in Card Access/Navigation Tree pane shows card with Alert
condition (in this example, the Card Access/Navigation Tree pane shows a general
alert issued by the MFC-8320-N Network Controller Card).
Clicking the card slot position in the Card Access/Navigation Tree (in this example
Network Controller Card "Slot 0: MFC-8320-N") opens the Card Info pane for the
selected card. In this example, a "Fan Door Open" specific error is displayed.
Figure 3-2 DashBoard™ Status Indicator Icons and Displays
9910DA PRODUCT MANUAL
Error Description
Troubleshooting
9910DA-3G-OM (V1.7)