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cue teams and/or the police to the accident
site.
In certain situations data is also transmitted
R
in the voice channel to the Mercedes-Benz
emergency call centre.
This allows measures for rescue, recovery or
towing to a Mercedes-Benz Service Centre to
be initiated quickly.
If the Mercedes-Benz emergency call system
cannot connect to the Mercedes-Benz emer‐
gency call centre, the emergency call is automat‐
ically sent to the public emergency services call
centre.
If no connection can be made to the public
emergency services, a corresponding message
appears in the media display.
Dial the emergency call number 112 on your
#
mobile phone.
Ending an unintentional emergency call
Select ~ on the multifunction steering
#
wheel.
Data transfer of the Mercedes-Benz emer‐
gency call system
In the event of an automatic or manual emer‐
gency call the following data is transmitted, for
example:
Vehicle's GPS position data
R
GPS position data on the route (a few
R
hundred metres before the incident)
Direction of travel
R
Vehicle identification number
R
Vehicle drive type
R
Number of people determined to be in the
R
vehicle
Whether Mercedes me connect is available
R
or not
Whether the emergency call was initiated
R
manually or automatically
Time of the accident
R
Language setting on the multimedia system
R
Multimedia system 333
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
The current vehicle position can be called up
R
A voice connection to the vehicle occupants
R
can be established
%
For Russia: various functions, e.g. receiving
traffic information, cannot be used for up to
two hours after sending an emergency call.
Function of the emergency call system self-
diagnosis (Russia)
Your car verifies the operability of the emer‐
gency call system each time the ignition is ON.
In case of system failure, you will be informed
with text message on the instrument cluster and
with red indicator
SOS NOT READY
display.
Please, make sure, that during 30 seconds after
switching ignition ON the red indicator
NOT READY
in the upper right corner of the
media display is switched OFF, this means the
emergency call system passed diagnostics suc‐
on the media
SOS
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