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328 Multimedia system
This data is only transferred while the navigation
system is active in order to improve it (e.g. so it
can continue functioning when in a tunnel).
Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect provides the following
services:
Accident and breakdown management (me
R
button)
Concierge Service (when the service is acti‐
R
vated), appointment requests or similar (me
button)
Mercedes-Benz emergency call system (auto‐
R
matic emergency call or SOS button)
The Mercedes-Benz Customer Centre and the
Mercedes-Benz emergency call centre are availa‐
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(
page 328).
→
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
(
page 328).
→
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, always
call the national emergency services first using
the standard national emergency service phone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
page 331).
→
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
Further information on Mercedes me connect,
the provided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements:
You have access to a GSM network.
R
The contract partner's GSM network cover‐
R
age is available in the respective region.
The ignition is switched on so that vehicle
R
data can be transferred automatically.
Multimedia system:
Telephone
ª Contacts
Call
Mercedes me
connect.
#
The call is made.
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown in the media display.
Then, you can select a service and be con‐
nected to a specialist at the Mercedes-Benz
Customer Centre.
Further information on Mercedes me connect,
the provided service scope and operation is
available at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/index.html
Making a call via the overhead control panel
Requirements:
You have access to a GSM network.
R
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