Answering Calls Automatically; Managing Multiple Calls - Polycom VVX 411 Full User Manual

Answering Calls Automatically

You may find it convenient if your phone to auto-answer calls, so you don't have to press a key to answer a call. If
you enable this feature, your phone will automatically answer incoming calls using the speakerphone. Your
system administrator sets how many times your phone will ring before the call is auto-answered.
If Auto Answer is enabled and a call arrives while you're already in a call, the incoming call will be automatically
answered if you end or hold the current call.
To enable your phone to automatically answer calls:
1. Select Settings from Home view, and select Basic > Preferences > Auto Answer.
2. From the Auto Answer screen, do the following:
a. To enable your phone to automatically answer SIP calls, select Auto Answer SIP Calls, and select
Yes. The default setting is No.
b. To mute the microphone for all auto-answered calls so the incoming caller can't hear you, select
Microphone Mute, and select Yes. The default setting is Yes.
3. Press Save

Managing Multiple Calls

You can easily manage multiple calls from Lines and Calls view. Calls view displays all the calls for each phone
line, as shown next. All the calls for a phone line display under the associated phone line. Scroll up or down to
see all your lines and calls. To switch to Lines view, press More, and then Lines or press
Lines view shows you each line on your phone, and how many calls each line has, as shown next. In the example
below, line 2340 has one active call, and line 2333 has one held call.
Polycom VVX 411 – full user guide v1.1