Polycom VVX 411 Quick User Manual

Phone Views
Your phone has four main Views: Home, Calls, Active Call,
and Lines view (the default). You can access Home and
Lines view at any time. If your phone has one or more calls,
you can also access Calls or Active Call view.
For Home view from any menu, press
Press to alternate between Home and Lines view.
Home View
Home view displays icons you can select to access phone
functions.
You can use the right, left, up , and down arrow keys to
display more icons.
Lines View
Lines view displays phone Lines, Favorites, and soft keys.
If your phone is idle, you can press the Line key to access
the Dialer.
Tip: Referring to Soft Keys
In this guide, soft keys are referred to by their name only.
For example, to end an active call, press End Call.
Polycom VVX 411
Key System Quick User Guide
For use with Polycom® UC Software 4.1.4 or later
Calls View
If your phone has one or more calls, you can access Calls
view.
.
Call color indicates status:
Dark Green—Active call
Bright Blue—Incoming call
Dark Blue—Held call Use the up and down arrow keys to
select a call (highlight it). The soft keys control the highlight-
ed call.
Entering Data
Use the dialpad keys to enter information. To backspace,
press Backspace
press a key repeatedly to view the character options and
stop to select. To type other characters, press Encoding or
Mode. When using the dialpad, use the 1, *, 0, and # keys.
About Calls
Only one call can be active at one time. You can use the
handset, speakerphone, or headset for calls. During a call,
you can change modes by picking up the handset, or by
pressing or
If you navigate away from your call(s), press
Active Call or Calls view again.
. To type with the dialpad keys,
.
to see
Tip: Switching Between Lines and Calls View
When in Calls view, switch to Lines view by pressing More >
Lines. Switch back to Calls view by pressing More > Calls
Placing Calls
Pick up the handset, or press or . Enter the phone
number, and press Send. Or enter the phone number first,
then press Dial, pick up the handset, or press
From Lines view: Press the phone Line key, enter the phone
number, and press Send. From Home view: Select New Call
using the left and right arrow keys. Enter the phone
number, and press Send.
Timesaver: Placing Calls Quickly
Select a recent call or Favorite, or select a contact's
phone number in the Contact Directory.
Answering Calls
To answer with the speakerphone, press
To answer with the handset, pick up the handset. To
answer with a headset, press . To answer a new call
while on an active call, press Answer. The current call will
be held.
Ending Calls
To end an active call, replace the handset, press
or press . Or, press End Call. To end a held call, navigate
to Calls view and highlight the held call. Press Resume, and
press End Call.
Holding Calls
From Calls view, press Hold or . Remember to highlight
the call first. To resume a held call, press Resume or
again.
Transferring Calls
From Calls view, press Transfer or , and call the other
party. When you hear the ringback tone, or after you talk
with the other party, press Transfer or
to complete a transfer without waiting for the ringback
tone.
or .
or tap Answer.
,
again. Press Blind