Transferring A Call; Using Do Not Disturb - Polycom VVX 411 Full User Manual

3. From the contact's information screen, press Edit.
4. From the Edit Contact screen, do the following: ○ Use the up and down arrow keys to select Divert Contact,
and enter the number of the person you want the call to go to.
a. Select Auto Divert, and select Enabled.
b. Press Save.

Transferring a Call

1.
To transfer a call, press the transfer key (two phones with a right facing arrow in between them) whilst a call
is in session
2. Then dial a number, press a speed dial, or BLF for the user you wish to transfer to (This creates a separate
call session)
3. When the user has picked up and is ready to receive the call, you can press the transfer key again to complete
the transfer
Please note: A blind transfer is the same, apart from you must press the soft key "Blind" before
you dial the number, once dialled this will automatically send the call to the transferred number.

Using Do Not Disturb

Enabling Do Not Disturb (DND) stops your phone from ringing and sends all incoming calls directly to voicemail.
All calls you receive while DND is enabled are logged to your Recent Calls list.
When you enable Do Not Disturb, the following happens:
The Do Not Disturb icon displays in the status bar, as shown next.
•
• If your phone is idle, the Do Not Disturb icon,
If you have new messages or forwarding enabled, the messages or forwarding icon will display instead.
The DND icon in Home view,
, displays next to your phone line in Lines view, as shown next.
, changes to as shown next.
Polycom VVX 411 – full user guide v1.1