Christie Captiva Touch User Manual page 24

TroUBlesHooTiNg
7. The USB port of your computer maybe not working. Contact
Q3 Why is the utility icon (
A: The Red icon (
caused by following:
1. Check if interactive function is enabled using the OSD
2. Unplug and replug in the USB cable and check again.
3. Switch to another USB port and check again.
4. Restart your computer and check again.
5. Go to the Power Options in Control Panel; check the USB
24
your IT staff.
) indicates a failed connection. This may be
selection
selective suspend settings status in the USB settings under
Advance Settings. Switch to "Disabled".
) red, not green (
interactive
Interactive Settings On
Select Enter
/ )?
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Captiva Touch User Manual
020-000838-01 Rev. 1 (08-2015)