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USER MANUAL
020-000838-01
Captiva Touch

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Summary of Contents for Christie Captiva Touch

  • Page 1 USER MANUAL 020-000838-01 Captiva Touch...
  • Page 2: Table Of Contents

    COPYRIGHT AND TRADEMARKS ................3 Usage Notice ......................3 Step 1: Environment Check ..................5 Step 2: Installing Captiva Touch ................. 9 Step 3: Install Utility Software ..................11 Step 4: Initial Setup ....................12 Step 5: Operation Mode ..................... 13 Step 6: Laser Beam Alignment ...................
  • Page 3: Copyright And Trademarks

    • Warning - Do not disassemble the Captiva touch. • Warning - Do not use, store, or leave the Captiva Touch near fire, or in places with a high temperature, for example, in direct sunlight, or in sun-heated cars. •...
  • Page 4 • The Camera module tracks multiple touch points and reports positions to a computer or laptop using USB. • To optimize the touch function, whiteboard non-flatness should be less than 5 mm. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 5: Step 1: Environment Check

    For details on how to check surface flatness, see page 8. The surface must allow for the Captiva Touch to be fixed with screws. If the projection surface meets the criteria above, the projector and...
  • Page 6 1: eNviroNmeNT CHeCk B. Whiteboard guideline When installing the Captiva Touch on a whiteboard, follow the guidelines below: B-1. For standard aspect ratio (4:3, 16:10 and 16:9) White board frame gap: 2~10 cm For standard aspect ratio (4:3, 16:10 and 16:9) From the top of image area, a gap must be kept 2~10 cm away from the bottom of LCT module.
  • Page 7 C. Measuring projection surface flatness Criteria: overall whiteboard flatness <5 mm, flatness requirement is <3 mm at Captiva Touch mounting area. Equipment: leveling instrument (1.2~1.5 m) and thickness gauge. C-1) Split projection area into 16 segments equally (see below chart).
  • Page 8 Measure point 3, 6 and 9 C-3) If 5 mm thickness gauge cannot be inserted, which means the whiteboard flatness is less than 5 mm and can be used for finger touch. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 9: Step 2: Installing Captiva Touch

    Keep away distance to image area for ultra-wide aspect ratio (16:6): 7.5 ~ 13.5 cm from the bottom of the base plate 4 ~ 10 cm from the bottom of Captiva Touch Keep away distance to image area for standard aspect ratio (4:3, 16:10 and 16:9): 5.5 ~ 13.5 cm from the bottom of the base plate...
  • Page 10 Screw head: ΦO<5.5 mm, thickness <2.5 mm 3. Fix curtain module with wall plate by screws. 4. Plug power cord to the Captiva Touch. Note: The L side connector must plug into the Captiva Touch. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 11: Step 3: Install Utility Software

    (.NET Framework 4.0 must be installed) Mac OS X(10.7~10.10) Intel® Core™ i3 or above Memory 2GB or more B. install software utility from CDrom. Utility icon indicator as below: Touch mode Pen mode Disconnected Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 12: Step 4: Initial Setup

    4: iNiTial seTUP STEP 4: INITIAL SETUP For initial setup, follow the Installation Guide to complete installation procedure ( Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 13: Step 5: Operation Mode

    Users can select default Touch Mode ( ) for multi- point touch. Switch to Pen Mode ( ) while using light pen (IR pen). Only single-point touch is available for Windows XP and Mac OS X. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 14: Step 6: Laser Beam Alignment

    IR laser ON Visible light ON (IR Laser OFF, Visible light mode Solid Blinking touch disabled) Error Solid Error of LD module occurred 2. Connect a computer and Projector using a USB cable. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 15 3. Rotate the black and grey knobs clockwise until they stop. 4. Rotate the grey knob counter-clockwise, until both beams are symmetrically at the same level. 5. Rotate black knob counter-clockwise, and move the beams downward until they reach whiteboard frame. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 16 Blue LED Red LED Description IR Laser mode Solid IR laser ON Visible light ON (IR Laser OFF, Visible light mode Solid Blinking touch disabled) Error Always ON Error of LD module occurred Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 17 6: laser Beam aligNmeNT 8. Replace the top cover. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 18: Step 7: Touch Area Setting

    2-1. After the camera captures the projection image, a Touch Area window appears. If the captured image is not clear, re- select Ambient light mode selection from Auto to Bright or Dim according to the ambient light condition. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 19 Step 3: Check again if the green frame overlap completely with projected white frame. If not, fine-adjust again. 2-3. When the Touch Area is correctly located, click to Exit. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 20: Step 8: Calibration

    Check if the projection image is clear. If not, adjust focus to sharpen the image If the Auto Calibration failure message appears again on the screen, switch to Manual Calibration. B. Select Manual Calibration: Note: Manual Calibration is recommended for better accuracy. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 21: Step 9: Touch Sensitivity

    When the touch function is unresponsive or writing is intermittent, adjust the sensitivity by adjusting the Touch Sensitivity level: Default: 4 Maximum: 10 (most sensitive) Minimum: 0 (least sensitive) Note: Touch Sensitivity is not adjustable in Pen Mode. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 22: Troubleshooting Viewer

    Any light interference is marked in green. If green obstacles appear within the image area, remove to secure proper interactivity. Note: The interactive function is disabled under the troubleshooting viewer. Click to exit. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 23: Troubleshooting

    5. Go to the official website of the laptop/computer manufacturer, and update USB driver to the latest version. 6. Use the USB cable included with your projector and check again. If an USB extension is needed, contact your distributor. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 24 4. Restart your computer and check again. 5. Go to the Power Options in Control Panel; check the USB selective suspend settings status in the USB settings under Advance Settings. Switch to “Disabled”. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 25 Setting and Calibration must be performed again. When Laptop/computer resolution is changed, calibrate again. For better accuracy, perform Manual Calibration. If an overlarge offset is observed, perform Manual Calibration and see Step 8 Calibration for troubleshooting. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 26 Mode to do Touch Area Setting and Calibration. 2. Check Laser Power Mode selection Lower brightness (ECO mode) may affect both Auto Touch Area Setting and Auto Calibration. Switch to Normal mode to complete Touch Area Setting and Calibration. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 27 Q10 The Touch function is not accurate? Touch accuracy may be impacted when the Windows default display setting under Windows has been changed. 1. Go to the setting page <Start menu/Control Panel/Appearance and Personalization>. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 28 TroUBlesHooTiNg 2. Select “Smaller - 100% (Default)” and click “Apply”. Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 29: Appendix A: Specification

    Windows 7/Windows 8: Touch mode- 10 touch points supported and Mouse mode supported System Requirements (Windows: .NET Framework 4.0 installation is required) • Max OS X(10.7~10.10) Processor Type Intel Core i3 or above 2GB or More Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 30: Appendix B: Accessory

    B: aCCessory APPENDIX B: ACCESSORY item Description Quantity Captiva Touch Screw M2.6x6 (to fix LCT module) Screw M3x6 (to fix base plate) Interactive cable Alignment sticker LCT module base plate Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)
  • Page 31 B: aCCessory Double-sided tape(for base plate) 5m USB A to mini USB B cable Passive Pen CD for User Manual and Utility Software Captiva Touch User Manual 020-000838-01 Rev. 1 (08-2015)

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