Packing An Ex2200 Switch Or Component For Shipping - Juniper EX2200 Complete Hardware Manual

Complete Hardware Guide for EX2200 Ethernet Switches
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Packing an EX2200 Switch or Component for Shipping

108
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone:
Case Manager at CSC:
http://www.juniper.net/cm/
Telephone: +1-888-314-JTAC1-888-314-5822, toll free in U.S., Canada, and Mexico
NOTE: For international or direct-dial options in countries without toll free
numbers, see
http://www.juniper.net/support/requesting-support.html
If you are contacting JTAC by telephone, enter your 11-digit case number followed by the
pound (#) key for an existing case, or press the star (*) key to be routed to the next
available support engineer.
The support representative validates your request and issues an RMA number for return
of the component.
Packing an EX2200 Switch or Component for Shipping on page 108
Packing an EX3200 Switch or Component for Shipping
Packing an EX4200 Switch or Component for Shipping
Packing an EX4500 Switch or Component for Shipping
Packing an EX8200 Switch or Component
Packing an XRE200 External Routing Engine or Component for Shipping
Returning an EX2200 Switch or Component for Repair or Replacement on page 105
Returning an EX3200 Switch or Component for Repair or Replacement
Returning an EX4200 Switch or Component for Repair or Replacement
Returning an EX4500 Switch or Component for Repair or Replacement
Returning an EX8200 Switch or Component for Repair or Replacement
Returning an XRE200 External Routing Engine for Repair or Replacement
If you are returning an EX2200 switch or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Before you begin, ensure that you have retrieved the original shipping carton and packing
materials. Contact your JTAC representative if you do not have these materials, to learn
about approved packing materials. See "Contacting Customer Support to Obtain Return
Materials Authorization for EX Series Switches" on page 107.
Ensure that you have the following parts and tools available:
Antistatic bag, one for each switch or component
Phillips (+) screwdriver, number 2
.
Copyright © 2010, Juniper Networks, Inc.