Diagnostics - CPI COTI Technical Manual

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Technical Manual

Details of when the Last Data Clear, Last Vend, Last Clock Set and the Last Price

Change were performed are display directly on this screen.

5.3.5 SureVend

This screen displays details of SureVend

The totals of Cup Drop Failures and SV Assisted vends are displayed directly on the

screen.

An option to Clear Data is available to reset the totals, to prevent errors a confirmation

is required before the data is reset.

5.4 Diagnostics

Should a fault occur within the machine the error is logged and a message is displayed. Some

errors may cause the machine to be inoperable.

5.4.1 Active Errors

This details all the active errors, listing them in a table under the headings: a description of

the error Event and the Time and Date,

Note: refer to Section 10.1 Diagnostics for the complete list of error messages.

5.4.2 Errors History

This displays a table of all the active errors.

Any currently Active Errors are displayed on screen with the ability to view the fault

details (Event Id, Time and Date) in a table.

Any corrected errors will be shown in Errors History. There is the option to Clear

History from the table, to prevent them being cleared accidentally a confirmation is

required before the data is reset.

Note: Refer to Section 10.1 Diagnostics for a list of error messages.

5.4.3 MDB Logging

When enabled this feature allows a log to be taken of some of the MDB data which can

then be sent to the Chippenham office for an in depth analysis.

A log is taken by inserting a USB (on which you have created a folder named "logs" in the

root menu) into the USB3 socket on the atlas board. When the log has been downloaded

onto the stick you will see the screen below and should remove the USB stick.

Note: THE DEBUG LOG ENABLE OPTION IN THE SERVICE MENU MUST ALSO BE ENABLED

FOR AN MDB LOG TO BE TAKEN.

activities.

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