Hypercom T7 Series Troubleshooting Manual page 19

Chapter 1
Press the key sequence: Function, 9,1, Enter, to find out the release of the EPROM and
application. The terminal displays a prompt similar to the example below.
'YWXSQ 1EMRXIRERGI 4EWW[SVH
A six-digit, custom maintenance password is required on some terminals when performing
certain functions such as, Function 2, and Initialization.
Certain processors have this six-digit, custom maintenance password written within their profile
parameters to prevent another processor from converting the merchant. You can delete the
terminal software, but the six-digit, custom maintenance password will remain in the terminal's
memory. If you or the merchant do not know the correct six-digit password, the terminal will not
allow you to perform certain functions.
The only way to remove this six-digit, custom maintenance password is to download the terminal
with System Software Version 5 or lower.
Please contact Hypercom Client Services if you have any questions regarding this matter.
4VSTVMIXEV] )UYMTQIRX
The following tables list Hypercom's proprietary equipment. Although this equipment is in the
field, it operates off different software and has a different EPROM version.
AMEX name
Express 3200
Express 3200
Express 2200
Express 4200
Express 3200 Printer
P8F
N : American Express equipment cannot be converted.
OTE
1-2
7B60+7;;;
7$(350;;;
AMEX model
XT7
T7E
T7P
T77F
P3D
P8F
T7 Series Troubleshooting Manual
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Hypercom model
T7
T7E
T7P
T77F
P7E
P8F
940114-020