Hypercom T7 Quick Reference Manual

NOTE: SOME PROMPTS MAY VARY BASE ON THE TERMINAL SETUP.
SALE (Swipe or Manually Keyed) Use this function to authorize and capture transactions for
settlement. If the card is not present (ie: orders by phone, fax or mail) or the magnetic stripe is
unreadable, you must manually key the account number. If the magnetic stripe is unreadable
and the card manually keyed, you must obtain a card imprinter on the sales slip using a
manual imprinter as verification that the card is present.
Swipe card or key card number and press Yes/Enter
MMM DD, YY HH:MM
SWIPE CUSTOMER CARD
Press No/Clear for credit card
EDS DEBIT
CORRECT ? YES OR NO
Press No/Clear if the card is not present or press
VISA SALE
CARD PRESENT? Yes/Enter if the card is present
Key expiration date and press Yes/Enter
VISA SALE
EXPIRATION DATE MMYY
Press No/Clear if this is not an E-Commerce
VISA SALE
EMAIL/WEBSITE? Y OR N transaction or press Yes/Enter if this is an E-
Commerce transaction.
Press No/Clear if the website is not encrypted/secure
VISA SALE
ENCRYPTED? Y OR N or press Yes/Enter if the website is encrypted/secure
Press No/Clear if this not a recurring transaction or
VISA SALE
RECURRING TRANS? Y/N
press Yes/Enter if this is a recurring transaction.
Key amount and press Yes/Enter
VISA SALE
BASE AMOUNT $0.00
Key first 5 numeric digits of customer's address and press
VISA SALE
Yes/Enter
ENTER ADDRESS
Key customer's zip code and press Yes/Enter
VISA SALE
ENTER ZIP CODE
Key in 3 digit card code and press Yes/Enter or
VISA SALE
ENTER CARD CODE press Yes/Enter for other options. The card code
can be found on the signature line of the customer's
credit card.
Key clerk number and press Yes/Enter
VISA SALE
ENTER CLERK
Key ticket / invoice number and press Yes/Enter
VISA SALE
TICKET / NVOICE NUMBER
Key purchase number or customer code and press
VISA SALE
Yes/Enter
ENTER PURCHASE #
Key tax amount and press Yes/Enter
VISA SALE
TAX AMOUNT $0.00
Press Yes/Enter if transaction is tax exempt. If
VISA SALE
TAX EXEMPT? YES OR NO No/Clear is pressed, tax will be requested again (only
displayed if tax = $0.00).
TOTAL $0.00 Verify amount and press Yes/Enter
CORRECT? YES OR NO
On approval, tear slip and have customer sign the receipt.
VISA SALE
TEAR NOW, PRESS ENTER
Press Yes/Enter for customer copy. If CALL
CENTER is displayed, call for voice authorization and
enter the transaction as an Offline Sale.
VISA SALE Press Cancel to return to the idle prompt.
APPROVAL YY 000000
AVS RESPONSE CODES:
X = Address and 9 digit ZIP match S = Service Not Supported
Y = Address and 5 digit ZIP match N = No Match
A = Address Match, ZIP code does not U = Unavailable
W = 9 digit ZIP matches, Address does not
Z = 5 digit ZIP Code Match, Address does not
E = Transaction ineligible for Address Verification
R= Issuer authorization system is unavailable—try later
CVV2/CVC2 CARD CODE -- RESPONSE CODES:
M = Valid or 'matched' CVV2/CVC2
N = Invalid CVV2/CVC2 value
P = CVV2/CVC2 not processed
S = CVV2 should be on the card, but merchant indicated not present.
X =Server provider did not respond (default)
U = Issuer unregistered for CVC2(MC) not certified or has not provided Visa with encryption
keys for CVV2 (Visa)
DEBIT Use this function to authorize and capture a debit transaction for settlement.
Note: Debit cards cannot be entered manually.
Press Debit
MMM DD, YY HH:MM
SWIPE CUSTOMER CARD
Swipe debit card
DEBIT
SWIPE CUSTOMER CARD
Press Yes/Enter for debit card
EDS DEBIT
CORRECT ? YES OR NO
Key amount and press Yes/Enter
EDS DEBIT
BASE AMOUNT $0.00
Key cashback amount and press Yes/Enter
EDS DEBIT
CASH AMOUNT $0.00
Verify total amount and press Yes/Enter
TOTAL $0.00
CORRECT? YES OR NO
Instruct customer to key PIN via PIN pad and press
EDS DEBIT
Enter . Do not ask customer for the PIN
WAITING FOR PIN
On approval, tear slip and press
TEAR NOW, PRESS ENTER
Yes/Enter for customer copy.
EDS DEBIT
Press Cancel to return to the idle prompt.
APPROVAL OK 000000
VOID Use this function to delete a transaction that is in the current batch.
Press Void
MMM DD, YY HH:MM
SWIPE CUSTOMER CARD
Press 1 , 2 , 3 , 4 or 5 to select search method.
1=INV 2=CARD 3=AMT
4=CLERK 5=SEQ
Key requested information (i.e. Invoice Number) and press
VOID
Yes/Enter
ENTER INVOICE NUMBER
Verify transaction. Press Yes/Enter to void displayed
000000 $0.00
CORRECT ? YES OR NO transaction or press Cancel to return to the idle prompt.
Tear slip and have customer sign the receipt. Press
TRANSACTION VOIDED
Yes/Enter for customer copy.
TEAR NOW, PRESS ENTER
Press Cancel to return to the idle prompt
VOID
ENTER INVOICE NUMBER
070803
REFUND Use this function to issue a credit to the cardholder's account for goods or services.
MMM DD, YY HH:MM
SWIPE CUSTOMER CARD
REFUND
SWIPE CUSTOMER CARD
EDS DEBIT
CORRECT ? YES OR NO
VISA REFUND
EXPIRATION DATE MMYY
VISA REFUND
BASE AMOUNT $0.00
TEAR NOW, PRESS ENTER
VISA REFUND
TRANSACTION ACCEPTED
OFFLINE SALE Use this function to capture transactions when voice approval has been
obtained. Sometimes referred to as a forced transaction.
MMM DD, YY HH:MM
SWIPE CUSTOMER CARD
** OFFLINE MODE **
ENTER ACCOUNT NUMBER
EDS OFFL
CORRECT ? YES OR NO
VISA OFFLINE
EXPIRATION DATE MMYY
VISA OFFLINE
BASE AMOUNT $0.00
VISA OFFLINE
ENTER APPROVAL CODE
TEAR NOW, PRESS ENTER
VISA OFFL
TRANSACTION ACCEPTED
REPRINT Use the function to reprint a transaction that is in the current batch.
MMM DD, YY HH:MM
SWIPE CUSTOMER CARD
1=INV 2=CARD 3=AMT
4=CLERK 5=SEQ
REPRINT
ENTER INVOICE NUMBER
PRINTING...PLEASE WAIT
REPRINT COMPLETE
pc: 800350
© 2003 First Data Merchant Services Corporation. All rights reserved. All trademarks, service
marks and trade names referenced in this material are the property of their respective owners.
Press Refund
Swipe card or key card number and press Yes/Enter
Press No/Clear for credit card refund or press
Yes/Enter for debit card refund
Key expiration date and press Yes/Enter
Key refund amount and press Yes/Enter
Tear slip and have customer sign the receipt. Press
Yes/Enter for customer copy.
Press Cancel to return to the idle prompt
Press Offline
Swipe card or key card number and press Yes/Enter
Press Yes/Enter for debit card or press
No/Clear for credit card
Key expiration date and press Yes/Enter
Key amount and press Yes/Enter
Key authorization number obtained though the voice
authorization center and press Yes/Enter
Tear slip and have customer sign the receipt. Press
Yes/Enter for customer copy.
Press Cancel to return to the idle prompt
Press Reprint
Press 1 , 2 , 3 , 4 or 5 to select search method
Key requested information (i.e. Invoice Number) and
press Yes/Enter
Press Cancel to return to the idle prompt