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D-Link DPH-150SE User Manual

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  Summary of Contents for D-Link DPH-150SE

  • Page 2: Table Of Contents

    INTRODUCTION ..................................5 GETTING STARTED..............................5 1.1.............................5 ACKAGE ONTENTS 1.2............................6 HONE PECIFICATIONS 1.3..............................7 HONE IAGRAM 1.4.......................8 EFINITION AND NTRY CONNECTING THE IP PHONE ..........................10 INITIAL SETUP ................................. 11 3.1. IP P ............................11 HONE ETUP 3.2..............................12 ISPLAY 3.3.
  • Page 3 3.14. M2~M12 S ..............................18 ETTING 3.15. MAC A ..............................18 DDRESS 3.16................................19 ERSION 3.17............................19 ANGUAGE ELECTION 3.18..............................19 ORMAT 3.19............................20 OLUME DJUSTMENT 3.19.1. Ringer Volume ............................20 3.19.2. Speaker Volume ............................20 3.19.3. Handset Volume ............................20 OPERATING THE PHONE ............................21 4.1.
  • Page 4 5.4............................27 ELETING A UMBER USING THE WEB CONFIGURATION ........................29 6.1......................29 CCESSING THE ONFIGURATION 6.2................................30 OGIN 6.3. – M ...........................31 YSTEM ANAGEMENT 6.4. – R ......................32 YSTEM ESTORE ACTORY EFAULT 6.5. – A ..........................32 YSTEM ROVISION 6.6. – R ..........................33 YSTEM ESTART...
  • Page 5 TROUBLESHOOTING .............................56 APPENDIX A: WALL MOUNT INSTALLATION ......................57 APPENDIX B: INTERNET RADIO...........................60 FCC STATEMENT: ................................62...
  • Page 6: Introduction

    VoIP (Voice over Internet Protocol; also known as Internet Phone) is a technology that allows anyone to make a telephone call over the Internet environment. This is an operation manual for the DPH-150SE IP Phone. It is intended to help you configure the telephone. Please follow the user guide carefully as troubleshooting the telephone can be very difficult and time consuming.
  • Page 7: Phone Specifications

    1.2. Phone Specifications Protocol Handset / Speakerphone NAT Traversal IETF SIP (RFC3261) Volume adjustment UPnP Speed dial (10 records) STUN Network Interface Phone book (200 records) Static port mapping RJ45 x 2, 10/100BaseT Multi-line (up to 12 lines) Call history (Incoming calls / TCP/IP LCD Display Outgoing calls / Missed...
  • Page 8: Phone Diagram

    G.711µ-law DTMF Physical Dimensions G.711a-law Ring Tone, 9 selectable Size: 200(L) x 220(W) x 100 G.729a/b tones (H) mm Ring Back Tone Wall Mount Phone Functions (local and remote) Weight: 860g Multi-user (4 SIP accounts) Dial Tone Color: Dark Gray One-Touch Dial (up to Busy Tone...
  • Page 9: Key Pad Definition And Text Entry

    Cycle through the phone menu, adjust volume Enable 3-way conference 3-Way Conference Confirm setting change, exit menu, dial, save changes OK / Right Access the phone menu Menu Disable user’s microphone so that the person on the other line can not hear anything, access Mute/Function the language selection, access the time format Transfer...
  • Page 10 defDEF wxyzWXYZ WXYZ @ . _ - * # () % & + ghiGHI / $ , jklJKL mnoMNO In Normal and Numeric modes, each time you quickly enter the same key, the next character available on that key will be displayed. If you do not press a key for more then 1 sec, the current character will be selected and the cursor will move right for the next selection.
  • Page 11: Connecting The Ip Phone

    2. Connecting the IP Phone Connect the IP Phone as shown in the following diagram:...
  • Page 12: Initial Setup

    3. Initial Setup 3.1. IP Phone Setup Map NOTE 1: If you made any modifications, you may quit setup at any time by pressing MENU to save and exit or MENU CANCEL to quit...
  • Page 13: Display Name

    without saving. The phone will automatically exit from the menu screen if there are no inputs from the user. NOTE 2: Use to select ENABLE or DISABLE. NOTE 3: The left arrow key can be used as the Backspace key. 3.2.
  • Page 14: Setup Adsl Password

    3.3.3. Setup ADSL Password Press ADSL Password: Enter ADSL Password ******* 3.3.4. Disable ADSL Dialup Press ADSL DIALUP: to select “Disable” DISABLE 3.4. DHCP (Dynamic Host Configuration Protocol) DHCP allows the network administrator to distribute IP addresses when a computer is plugged into a different place in the network. If your ISP provides a static IP address, you must disable DHCP and enter the IP address provided.
  • Page 15: Disable Dhcp

    Press Subnet mask automatically acquired Subnet Mask: 255.255.255. 0 Press Router IP: Router IP automatically acquired 192.168.001.161 3.4.2. Disable DHCP Press to set DHCP “Disable” DHCP: DISABLE Press IP Address: Enter the IP address 192.168.001.161 Press Enter the subnet mask Subnet Mask: 255.255.255.000 Press...
  • Page 16: Dns Server Ip

    3.5. DNS Server IP The domain name system (DNS) is the way that Internet domain names are located and translated into Internet Protocol addresses. There is probably a DNS server within close geographic proximity to your ISP that maps the domain names in your Internet requests or forwards them to other servers on the Internet.
  • Page 17: Cf (Call Forward) Busy

    Press CF Unconditional: to select “Enable” or “Disable” ENABLE / DISABLE Press to enter the number where the call Unconditional No will be forwarded 3.9. CF (Call Forward) Busy Forward all the incoming calls to another number when user is busy on the phone. Press CF User Busy: to select “Enable”...
  • Page 18: Anonymous Call

    CF No Answer: to select “Enable” or “Disable” ENABLE / DISABLE Press to enter the number where the call No Answer No will be forwarded 3.11. Anonymous Call Enables the caller (user) to hide the name and phone number from the receiver. Press o select “Enable”...
  • Page 19: M2~M12 Setting

    NOTE: At this point, you may save the settings and exit. The next two sections explain how to obtain the MAC address and firmware version. Press to exit the menu When asked to save or cancel, press to save 3.14. M2~M12 Setting Select the functionality of the line keys.
  • Page 20: Version

    3.16. Version The version menu displays the firmware version. You cannot modify the version number. Press The firmware version is displayed on the screen Version: V: 01.00 3.17. Language Selection The VoIP Phone supports 2 languages: English and Russian. Language: Press followed by English...
  • Page 21: Volume Adjustment

    3.19. Volume Adjustment 3.19.1. Ringer Volume While the handset is in place, Press to increase the ringer volume and to decrease the ringer volume 3.19.2. Speaker Volume While the handset is in place, Speaker Press Press to increase the speaker volume and to decrease the speaker volume 3.19.3.
  • Page 22: Operating The Phone

    4. Operating the Phone 4.1. Dialing an IP Address Speaker Lift the handset or press the SPEAKER button Dial an IP address For example: dialing 192.168.0.1 WXYZ Press OK or wait until the timer expires to dial. 4.2. Dialing a SIP Number Speaker Lift the handset or press the SPEAKER button...
  • Page 23: Speed Dialing

    4.3. Speed Dialing Speaker Lift the handset or press the SPEAKER button Dial Speed Dial number with the prefix code “*”. For example: dialing * and speed dial number 08, 4.4. Answer a Phone Call Note: The CANCEL key may be used to reject a call. When the phone rings: Speaker Lift the handset...
  • Page 24: Transfer

    4.7. Transfer While having a conversation: Transfer Press Transfer to put the person on the other line on hold. Dial the IP address or the extension number where you would like the call to be transferred. Transfer Press Transfer to transfer the call. 4.8.
  • Page 25: On Hold

    Redial Press Redial again to cycle through the dialed, missed, and received calls. Press DOWN key to scroll down through the dialed, missed, or received lists until the number is displayed on the screen. Pick up the handset or press OK 4.9.
  • Page 26 Person A After Person A pick up the phone, press Conference key to place Person A on hold. Dial the extension or phone number of Person B and wait until Person B picks up the phone. Press the Conference key to begin the 3-way conference.
  • Page 27: Using The Phone Book

    5. Using the Phone Book 5.1. Dialing from the Phone Book Press the PHONE BOOK key to access the phone book. Press to scroll down through the list until the name is displayed on the screen. Press OK to dial. 5.2.
  • Page 28: Editing A Number

    5.3. Editing a Number Press the PHONE BOOK key to access the phone book. Press until the name is displayed on the screen. Press the PHONE BOOK key again. Select “Edit” to edit. Enter a new name and press Enter the new phone number and press Choose a new Ringer type Press the PHONE BOOK key to save and override the previous name and phone number.
  • Page 29 Select “Delete” and press OK to delete. Press OK again to save the new list on the phone book.
  • Page 30: Using The Web Configuration

    6. Using the Web Configuration The web configuration interface can be accessed using a web browser. 6.1. Accessing the Configuration Menu Open browser (Internet Explorer, Netscape, Opera, Firefox, etc.) Type in the IP Address of the phone The IP address is provided by your Internet Service Provider (ISP). If your ISP supports DHCP, you may obtain the IP address from your phone.
  • Page 31: Web Login

    Hardware Version Hardware version of the IP phone Firmware Version The current firmware version installed on the DPH-150SE The current version of the DSP application installed on the DPH-150SE DSP Version MAC address of the IP phone MAC Address The NAT mode (Router or Bridge) of the LAN interface...
  • Page 32: System - Management

    6.3. System – Management User Name Configuration menu login name Configuration menu login password Current Password New Password Enter a new password to replace the current one Confirm Password Enter the new password again to confirm the change Get time setting from SIP or NTP server Get Time From Network Time Protocol (NTP) is a protocol used to help synchronize your NTP Server IP...
  • Page 33: System - Restore Factoryd

    Time Zone Select your time zone. If there is daylight saving in your area, tick the check Check to enable daylight saving Daylight Saving 6.4. System – Restore Factory Default Restore Factory Setting Restores all the settings back to the factory default settings 6.5.
  • Page 34: System - Restart System

    The key provided by the administrator for decrypting the encrypted Encryption Key configuration files Refresh Time The time at which the DPH-150SE connects to the auto provision system to check for updates. 6.6. System – Restart System Restart System Click Restart to update all the modifications and reboot the system...
  • Page 35: Dhcp

    6.7. Network – Network Settings / DHCP DNS Server 1~2 DNS address provided by your ISP WAN MAC MAC address of the WAN interface LAN MAC MAC address of the LAN interface...
  • Page 36: Ppp O E

    6.8. Network – Network Settings / PPPoE PPPoE ID PPPoE ID/username provided by your ISP. PPPoE Password PPPoE password. DNS address provided by your ISP DNS Server 1~2...
  • Page 37: Static Ip

    6.9. Network – Network Settings / Static IP IP Address IP address provided by your ISP. Router IP Router IP address provided by your ISP Subnet Mask Subnet mask provided by your ISP DNS Server 1~2 DNS address provided by your ISP...
  • Page 38: Network - Qos Settings

    6.10. Network – QoS Settings Voice ToS Sets the type of service for this Internet datagram. SIP ToS Sets the type of service for this higher priority of signaling packet. VLAN Enable or disable VLAN VLAN Priority 8 classes are supported for prioritization on VLAN. VLAN ID The identification of VLAN.
  • Page 39: Ettings

    6.11. Network – NAT Traversal Settings Simple Traversal of User Datagram Protocol through Network Address STUN Translation (STUN) is a protocol that allows applications to determine the types of NATs and firewalls that are in between them and the Internet. STUN also provides applications the ability to determine the public IP addresses allocated to them by NAT.
  • Page 40 Use UPnP to get external IP address. External SIP Port External SIP port External Media Port External media port Enable or disable universal plug and play. Some NAT supports UPnP so STUN UPnP is not required and must be disabled Always send keep-alive Enable or disable to keep the SIP signaling channel alive.
  • Page 41: Network - Nat Traversals

    6.12. Network – NAT NAT mode can be set to ROUTE Mode or Bridge Mode.
  • Page 42: Server & O P Server )

    6.13. VoIP – SIP Settings (SIP Phone Setting, Registrar & Outbound Proxy Server) SIP Phone Port Number SIP phone port number. Registrar server domain name or IP address. Registrar Server Domain Name/IP Address Registrar server listening port. Registrar Server Port Number Authentication Expire The time after which the registration on SIP Registrar expires.
  • Page 43 Outbound Proxy Port Outbound proxy listening port. Number Send message via Select Enable to send all SIP requests through Outbound Proxy. Outbound Proxy 6.14. VoIP – SIP Settings (Message Server) MWI Message Server Message server domain name or IP address. Domain Name/IP address MWI Message Server Port Message server listening port.
  • Page 44: Oip - Sip Settings (Others )

    6.15. VoIP – Park Server & Presence Server Park server host name or IP address. Park Server Domain Name / IP Address Park Account The number of the parking area on Park server Presence Server Domain Name / IP Address Presence server host name or IP address.
  • Page 45 sending repeated INVITE requests. These INVITE requests allow the user agent or proxies to determine the status of the SIP session. Media Port Real-time Transport Protocol port number. Provides end-to-end transfer of data with real-time audio. Prack A SIP method which is applied to the condition of acknowledging provisional responses such as 180 Ringing.
  • Page 46: Oip - Sip Account Settings

    6.17. VoIP – SIP Account Settings Default Account When you dial a number, the default account is used to dial. The User Name of default account is displayed on the receiver’s IP phone. Account Active Enable or disable this account. Name displayed on the LCD screen of the called party.
  • Page 47: Advance - Voice Settings

    Register Status Displays if the current phone is registered or unregistered with SIP server. 6.18. Advance – Voice Settings Codec (Priority 1 ~ 3) Voice Compression Algorithm priority settings. Select from the most used codec to the least used codec. RTP Packet Length The payload size for each RTP packet.
  • Page 48: Hone Setting )

    6.19. Advance – Phone Settings (Phone Setting) Select the tone for your particular country Tone Setting Select the ring type (Tone 1 ~ 4, Melody 5 ~ 8, and MP3 9). Ringer Type Hold Tone Select melody or tone when the phone is on hold.
  • Page 49 Do Not Disturb Reject all incoming calls. Call Waiting Enable or disable call waiting. Call Waiting Notify Enable or disable the reminding tone for Call Waiting Anonymous Call If DISABLE is selected, full URI and name are sent to the receiver’s phone when the user makes a phone call.
  • Page 50: Advance - Phone Settings

    phone number automatically Transfer end of Conference Enable or disable the feature of transferring calls after the three-way Call conference call ends. Pound Key Dial Enable or disable Pound key Dial. Pound Key ( # ) can be defined as a <send>...
  • Page 51: Advance - Phone Book

    will automatically disconnect. Incoming No Answer Timer The time interval that the receiver’s phone will ring. If the receiver fails to answer the phone during this time interval, the phone will automatically disconnect. Hold Recall Timer The recall time interval for the call party which is put on hold. The time interval that the speaker phone stays on before turning off Auto Speaker Off Timer automatically (due to inactivity).
  • Page 52: Line Keys Settings

    Number Phone number that corresponds to the name. Ring Type Ring type of the number 6.22. Line Keys Settings Type It supports four types for those programmable keys that are “Line”, “Park”, “One Touch Dial” and “Extension”. Default is “Line”. The phone number of the parking area that is currently saved to “Park”.
  • Page 53: Advance - Speed Dial

    Monitor Number The phone number of the monitored extension that is currently saved to “Extension”. Park: It is an advanced feature to park the active call in the parking area which is a special extension on Park server. The phones which have been assigned to monitor the parking area can retrieve calls if there are calls on parked.
  • Page 54: Advance - Music Station

    6.24. Advance – Music Station An easy-to-memorize name for the station, ex: Station1. Station Name A complete URL used to access the station It accepts 20 stations maximum. (10 default stations are provided). Please see “Appendix B” for more details.
  • Page 55: Advance - Mp3 Ring

    6.25. Advance – MP3 Ring Click “Browse” to choose one MP3 file and click “Upload File”. The maximum size of the Ring File MP3 file is 30KB. The MP3 file is used for the Ringer type “MP3 Ring 9” (in sections 6.16, 6.18 and 6.20)
  • Page 56 6.26. Call Log – Call Tracing Log Call Tracing Log keeps a record of all the phone activities. This log is used by engineers to troubleshoot hardware problems.
  • Page 57: Troubleshooting

    7. Troubleshooting The following troubleshooting information can be used to help solve most common problems. QUESTION RECOMMENDED ACTION There is no DIAL tone 1. Check if there are any loose connections. Nothing is displayed on the 1. Check if the power cord is connected properly. LCD screen 2.
  • Page 58: Appendix A: Wall Mount Installation

    IP segment of the PhoneA LAN port. Appendix A: Wall Mount Installation The appendix herein provides an illustrated step by step installation guide for mounting the DPH-150SE on the wall. Please print out this page (Figure A1) prior to the installation 1.
  • Page 59 Attention Do not scale the size of this page when you are printing. Be sure that the distance between the two keyholes is 100 mm.
  • Page 60 3. Place the mount on the wall as shown in Figure A3 and the keyholes of the mount are above the mounting screws. 4. Slide down the mount until it stops against the top of the keyhole 5. Place the DPH-150SE on the wall mount as shown in Figure A4.
  • Page 61: Appendix B: Internet Radio

    Figure A3 Figure A4 Appendix B: Internet Radio 1. How do I use the Internet Radio? Press to turn on the Internet Radio to select the preferred station Press to turn off the Internet Radio. 2. Key Definition Definition Definition Turn on the Internet Radio Increase / decrease the volume...
  • Page 62 Display the name of the current Pause / Play station Tune the Internet Radio to the Turn off the Internet Radio preferred station The ten numeral keys 0, 1~9 are the quick access keys to the first ten preferred stations Numeral keys on web configuration “Music Station”.
  • Page 63: Fcc Statement

    FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication.