Further Inquiries; Future Updates - Crestron Isys TPS-3100L Operation Manual

6.4" Lectern/Wall Mounted Touchpanel
42 • 6.4 Inch Lectern/Wall Mount Touchpanel: Crestron Isys® TPS-3100L
TPS-3100L Touchpanel Troubleshooting (continued)
TROUBLE POSSIBLE CAUSE(S)
Blue Screen Nonexistent or weak
displayed in video signal.
a video
window.
Touchpanel Incorrect RS-232 settings.
does not
communicate
with RS-232
devices.

Further Inquiries

If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of Crestron's award winning customer service
team in your area. Dial one of the following numbers.
•
In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at
+5255-5093-2160.
•
In Australia and New Zealand, call Crestron Control Solutions at
+61-2-9737-8203.
You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users will
need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
the TPS-3100L, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com) periodically for manual update
availability and its relevance. Updates are available from the Downloads | Product
Manuals section and are identified as an "Addendum" in the Download column.
®
Crestron Isys TPS-3100L
CORRECTIVE ACTION
Verify that video source is
functioning and connected
properly. Balanced video cable
length should not exceed 500
feet (152.4 meters). Unbalanced
video cable length should not
exceed 100 feet (30.5 meters).
Match communication settings of
touchpanel to peripheral device.
Operations Guide – DOC. 6291