Crestron Isys TPS-12 Operation Manual
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Crestron Isys TPS-12 Operation Manual

Crestron Isys TPS-12 Operation Manual

Tilt touchpanels
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  • Page 1 Crestron Isys TPS-12/15/17 ® Tilt Touchpanels Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc...

  • Page 3: Table Of Contents

    Hardware Hookup... 24 Recommended Cleaning... 26 Programming Software...27 Earliest Version Software Requirements for the PC... 28 Programming with Crestron System Builder ... 28 Programming with SIMPL Windows ... 29 Programming with VisionTools Pro-e ... 31 Hard Button Programming ... 34 Reserved Join Numbers ...

  • Page 5: Crestron Isys ® Tilt Touchpanels: Tps-12/15/17

    For simplicity within this guide, these touchpanels are referred to as TPS-12/15/17, except where noted. These touchpanels are QuickMedia™ compatible. The features and specifications for all three touchpanels are identical (except those relating to the screen).
  • Page 6 Tilt Touchpanels TPS-12/15/17 Block Diagram Memory The TPS-12/15/17 touchpanels feature 128 MB DDR RAM and 32 MB Flash, with a built-in compact flash slot that allows flash memory expansion up to 160 MB. Sound Audio capabilities include 5 Watts per channel biamplified audio speakers that offer built-in volume control, a built-in microphone and built-in WAV sound file capability.

  • Page 7: Specifications

    Crestron Isys TPS-12/15/17 QuickMedia™ While acting as a QuickMedia (QM) receiver, the TPS-12/15/17 touchpanels can be connected as an endpoint to a QM switching device or QM transmitter. NOTE: The TPS-12/15/17 does not support RGB. Connectivity The TPS-12/15/17 touchpanels feature a Cresnet and a high-speed Ethernet port for seamless communication with Crestron control systems, and computers.
  • Page 8 TPS-12 300:1 TPS-15 300:1 TPS-17 400:1 Illumination Backlit fluorescent Viewing Angle TPS-12 +/- 70 degrees horizontal, +45/-55 degrees vertical TPS-15 +/- 85 degrees horizontal and vertical TPS-17 +/- 88 degrees horizontal and vertical Tilt Angle 45 to 90 degrees Enclosure...

  • Page 9: Physical Description

    Weight: 18.10 lbs (8.21 kg) Accessories TPMC-CH-IMC interface unit The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
  • Page 10 Tilt Touchpanels TPS-12 Angled View TPS-15 Front View TPS-17 Angled View ¥ Tilt Touchpanels: TPS-12/15/17 Crestron Isys TPS-12/15/17 Operations Guide – DOC. 6375...
  • Page 11 ® Crestron Isys TPS-12/15/17 Tilt Touchpanels TPS-12 Physical View – Front TPS-12 Physical Views – Side View at Maximum and Minimum Elevation Tilt Touchpanels: TPS-12/15/17 ¥ 7 Operations Guide – DOC. 6375...
  • Page 12 Tilt Touchpanels TPS-15 Physical View – Front TPS-17 Physical View – Front NOTE: The TPS-15 and TPS-17 are the same height. ¥ Tilt Touchpanels: TPS-12/15/17 Crestron Isys TPS-12/15/17 Operations Guide – DOC. 6375...
  • Page 13 TPS-15 and TPS-17 Physical Views – Side View at Maximum and Minimum Elevation NOTE: All three touchpanels share an identical base unit. Bottom View View of Rear Connectors – Cover Removed Operations Guide – DOC. 6375 Tilt Touchpanels Tilt Touchpanels: TPS-12/15/17 ¥ 9...
  • Page 14 Tilt Touchpanels Ports and Pushbuttons All connections to the TPS-12/15/17 are made through the ports on the rear panel. Refer to the illustrations and descriptions that follow. NOTE: Rear ports are not accessible after the cover is replaced. RS-232 This 6-pin RJ-11 connector mates with a 9-pin serial port of a PC. The connecting cable is not supplied.
  • Page 15 The four-pin 5 mm detachable terminal block provides communication with and power from a Cresnet control network. For additional details, refer to “Network Wiring” on page 14. A cable for this connection is provided with the touchpanel. Pins 24 and G provide 24 VDC and ground.
  • Page 16 This eight-pin RJ-45 connection provides connectivity to the CNX-PVID or the TPMC-CH-IMC interface module. This port provides component, composite or S-video balanced input to the touchpanel over Crestron Certified Wiring. Description of the pinouts is shown in the following table. A cable for this connection is provided with the touchpanel.
  • Page 17 For networks without CAT5 audio and video, the TPMC-CH-IMC is included to convert unbalanced video sent over coax cable and balanced/unbalanced audio sent over shielded, twisted-pair wiring to Crestron Certified Wiring for connection to the touchpanels. NOTE: The TPMC-CH-IMC is not for use with QuickMedia.

  • Page 18: Tilt Angle Tension Adjustment

    Tension Adjustment Screw Industry Compliance As of the date of manufacture, the TPS-12, TPS-15, and TPS-17 have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

  • Page 19: Quickmedia Network Wiring

    Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

  • Page 20: Identity Code

    The aggregate cable length of a signal path originating at a QM transmitter and terminating at the TPS-12/15/17 must not exceed 328 feet (100 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems.

  • Page 21: Calibration Menu

    Use the tip of a capped pen or the eraser end of a pencil. To cancel calibration and return to the CALIBRATION MENU without saving calibration data, create a calibration error by touching the screen in the same spot three times. Operations Guide – DOC. 6375 Tilt Touchpanels Tilt Touchpanels: TPS-12/15/17 ¥ 17...

  • Page 22: Setup Menu

    ID set in the SIMPL Windows program of the Cresnet system. Matching IDs between touchpanel and SIMPL Windows program is required if data is to be successfully transferred. Net ID for the TPS-12/15/17 is factory set to 03. No two devices in the same system can have the same Net ID.
  • Page 23 Disable CIP to prohibit any CIP connection. CIP must be enabled for the touchpanel to communicate with other Crestron Ethernet devices. NOTE: The TPS-12/15/17 do not support a wireless Ethernet connection. Select the Return button located on the INTERFACE MENU to return to the SETUP MENU.
  • Page 24 Tilt Touchpanels RS-232 Menu The touchpanel allows for one of three RS-232 communication modes: For convenience, the RS-232 MENU also permits the selection of the RS-232 communication options, RTS-CTS On/Off, XON-XOFF On/Off, Baud Rate, Data Bits, Parity, and Stop Bits.
  • Page 25 The Play Test WAV File button plays a short audio file. The QM Link Status also indicates if the touchpanel is receiving a QM signal. After audio parameters have been set, select the Return button to return to the SETUP MENU.

  • Page 26: Video Menu

    IP Address, Subnet Mask, Default Router, IP Table, etc. The settings can only be viewed from this screen. The enable/disable Ethernet feature is provided on the INTERFACE MENU. Ethernet settings are made through Crestron Toolbox. Refer to page 48 for additional details.
  • Page 27 Video default is 50% for each of the video parameters (brightness, contrast, saturation, and hue). Adjustment applies to the currently selected video source only. QM IN and Video IN are mutually exclusive (i.e., auto-detect for QM IN de-selects auto-detect for Video IN). Tilt Touchpanels DESCRIPTION Tilt Touchpanels: TPS-12/15/17 ¥ 23...

  • Page 28: Diagnostics Menu

    Diagnostics Menu The Diagnostics button from the MAIN MENU contains controls for diagnostic tools. The diagnostic tools should only be used under supervision from a Crestron customer service representative during telephone support. The options available from the DIAGNOSTICS MENU are numeric in nature and their interpretation is beyond the scope of this manual.
  • Page 29 Refer to the following diagram for access to the connectors and cable routing. Access to I/O Panel and Cable Routing The TPS-12/15/17 touchpanels have rubber pads on the underside of its base so that it can rest on a horizontal surface. Make the required connections as shown and described in the following sections.

  • Page 30: Recommended Cleaning

    Bezels may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid getting moisture beneath the bezels. ¥ Tilt Touchpanels: TPS-12/15/17 Crestron Isys TPS-12/15/17 Operations Guide – DOC. 6375...

  • Page 31: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.

  • Page 32: Earliest Version Software Requirements For The Pc

    Tilt Touchpanels Earliest Version Software Requirements for the PC NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website. The following are recommended software version requirements for the PC:...

  • Page 33: Programming With Simpl Windows

    It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system. SIMPL Windows offers drag and drop functionality in a familiar Windows This section describes a sample SIMPL Windows program that includes a TPS-12 touchpanel.

  • Page 34: C2Net-Device Slot In Configuration Manager

    C2Net Device, Slot 9 Setting the Net ID in Device Settings Double-click the TPS-12 icon in the upper pane to open the “Device Settings” window. This window displays TPS-12 device information. If necessary, select the Net ID tab to change the Net ID, as shown in the following figure.

  • Page 35: Programming With Visiontools Pro-E

    Crestron SIMPL Windows Symbol Guide (Doc. 6120), or the on-line help included with SIMPL Windows. Example Program An example program for the TPS-12/15/17 is available from the “Example Program” section of the Crestron website (http://www.crestron.com/exampleprograms). Search for TPS-12/15/17.zip. Programming with VisionTools Pro-e...

  • Page 36: Wav File Audio Messages

    Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
  • Page 37 Black and White 2 bits 4 Colors 4 bits 16 Colors 8 bits 256 Colors 16 bits 65,536 Colors (Highcolor) 24 bits 16.7 million Colors (Truecolor) 32 bits 16.7 million Colors plus Transparency Tilt Touchpanels Tilt Touchpanels: TPS-12/15/17 ¥ 33...

  • Page 38: Hard Button Programming

    The tables that follow provide a list of reserved join numbers available within the software. NOTE: Many touchpanel configuration “shortcuts” are available via the software. A button can be created on a page that either calls up the Preferences Menu, adjusts brightness, etc., via reserved join numbers.
  • Page 39 TYPE DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL Tilt Touchpanels: TPS-12/15/17 ¥ 35...
  • Page 40 Tilt Touchpanels System Reserved Joins (continued) ¥ Tilt Touchpanels: TPS-12/15/17 NUMBER FUNCTION 17268 Touchout Action 3 17269 Touchout Action 4 17270 Touchout Action 5 17271 Touchout Action 6 17272 Touchout Action 7 17273 Touchout Action 8 17274 Touchout Action 9...
  • Page 41 DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL ANALOG ANALOG ANALOG ANALOG ANALOG ANALOG INPUT OUTPUT TYPE DIGITAL DIGITAL Tilt Touchpanels: TPS-12/15/17 ¥ 37...
  • Page 42 Tilt Touchpanels RS-232 Control Reserved Joins Screen Information Reserved Joins ¥ Tilt Touchpanels: TPS-12/15/17 NUMBER FUNCTION 17600 Baud 115200 17601 Baud 57600 17602 Baud 38400 17603 Baud 19200 17604 Baud 9600 17605 Baud 4800 17606 Baud 2400 17607 Baud 1200...
  • Page 43 DIGITAL ANALOG ANALOG ANALOG ANALOG INPUT OUTPUT TYPE DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL ANALOG ANALOG ANALOG ANALOG INPUT OUTPUT TYPE DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL ANALOG ANALOG ANALOG ANALOG Tilt Touchpanels: TPS-12/15/17 ¥ 39...
  • Page 44 Tilt Touchpanels Composite-1A Control Reserved Joins Composite-2A Control Reserved Joins ¥ Tilt Touchpanels: TPS-12/15/17 NUMBER FUNCTION 19819 Composite-1A Brightness Up 19820 Composite-1A Brightness Down 19821 Composite-1A Contrast Up 19822 Composite-1A Contrast Down 19837 Composite-1A Saturation Up 19838 Composite-1A Saturation Down...
  • Page 45 DIGITAL DIGITAL DIGITAL DIGITAL ANALOG ANALOG ANALOG ANALOG DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL INPUT OUTPUT TYPE DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL Tilt Touchpanels: TPS-12/15/17 ¥ 41...

  • Page 46: Multibyte International Characters

    SIMPL Windows. You must use VT Pro-e 3.0 or later to guarantee that the full set of characters in the font is stored on the touchpanel. You must use SIMPL Windows 2.03.11 or later to enter Chinese characters directly. As of this publication date, only completely single byte or completely multibyte strings may be entered or they will not be compiled correctly in SIMPL Windows.

  • Page 47: Uploading And Upgrading

    Crestron Isys TPS-12/15/17 or numbers in separate strings. Crestron is scheduling time to fix this in the near future and the release notes for SIMPL Windows will mention it. Of course, you can always use the workaround of showing a graphic that displays the string, but it is not dynamic.
  • Page 48 1. Ensure that all devices are connected to the control processor and the control processor is connected via serial cable to the PC. 2. Open Crestron Toolbox and click Tools | Manage Address Book to display a list of available devices. Select Serial on COM1 as the connection type.
  • Page 49 Operations Guide – DOC. 6375 3. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 4. Click Tools | Network Device Tree, or click the network device tree icon to display the devices in the system.
  • Page 50 Tilt Touchpanels Direct Serial Communication Crestron devices that have an RS-232 port can be connected directly to a PC. To prepare the touchpanel for direct communication from a PC, refer to the following figure. Connect the RS-232 port of the computer directly to the RS-232 port of the touchpanel using Crestron Cable Number STCP-502PC.
  • Page 51 Crestron Toolbox Address Book Setup 6. Select Tools | System Info or click the System Info icon Touchpanel Direct from the drop down list if it is not already selected. If communication is successful, the “System Info” window displays the operating system, Cresnet ID, connection parameters, memory usage, and hardware information.

  • Page 52: Tcp/Ip Communication

    NOTE: The list of functions depends on the type of device. TCP/IP Communication This section explains how to configure a TPS-12/15/17 to communicate over Ethernet using TCP/IP. These procedures assume that the touchpanel has been powered up and connected properly.
  • Page 53 CAT5 straight through cables with 8-pin RJ-45 connectors to connect the LAN port on the touchpanel and the LAN port on the PC to the Ethernet hub. Alternatively, you can use a CAT5 crossover cable to connect the two LAN ports directly, without using a hub.
  • Page 54 ¥ Tilt Touchpanels: TPS-12/15/17 Crestron Isys 5. Once the cable connections are made, open Crestron Toolbox and click Tools | Manage Address book to display the “Address Book” window. 6. Select the touchpanel from the address book or click Add Entry and type a new name for the new device, such as TPS.
  • Page 55 TPS-12/15/17 Operations Guide – DOC. 6375 2. If the touchpanel already has an IP table, it is displayed at the top of the window. 3. Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry.

  • Page 56: Troubleshooting Communications

    Tilt Touchpanels NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is overwritten. Troubleshooting Communications Use the following checklist if communication cannot be established with the control processor. Uploading a SIMPL Windows Program The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via the Crestron Toolbox.
  • Page 57 2. Open Crestron Toolbox. 3. Select Tools | System Info. Crestron Toolbox – Tools | System Info 4. When the “System Info” window appears, and you are connected to the control system, the Functions option becomes available from the menu bar.

  • Page 58: Uploading A Vt Pro-E Project

    Uploading a VT Pro-e Project The VT Pro-e file can be uploaded to the touchpanel using VT Pro-e or via the Crestron Toolbox. The TPS-12/15/17 touchpanel source file has the extension .vtp. A compiled VT Pro-e file has the extension .vtz.
  • Page 59 2. Open Crestron Toolbox. 3. Select Tools | System Info. Crestron Toolbox – Tools | System Info 4. When the “System Info” window appears, and you are connected to the touchpanel, the Functions option becomes available from the menu bar.

  • Page 60: Firmware Upgrade

    To take advantage of all the touchpanel features, it is important that the unit contains the latest firmware. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
  • Page 61 Network Device Tree Window – Right-Click Sub Menu 5. The “Firmware” window displays the model and current firmware version. Click Upload New Firmware. “Firmware” Window 6. When the following screen appears, browse to locate the firmware (.csf) file. Tilt Touchpanels Tilt Touchpanels: TPS-12/15/17 ¥ 57...
  • Page 62 Tilt Touchpanels ¥ Tilt Touchpanels: TPS-12/15/17 Crestron Isys Locate Firmware in the “Open” Window 7. Click Open and the file transfers to the unit. “File Transfer” Window 8. The “Firmware” window reopens indicating the new firmware version. Click Close after the touchpanel automatically reboots.

  • Page 63: Problem Solving

    Crestron Isys TPS-12/15/17 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-12/15/17 Troubleshooting respond to ping command. does not work. communicate with RS-232 devices.

  • Page 64: Further Inquiries

    For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 65: Software License Agreement

    This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
  • Page 66 “applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

  • Page 67: Return And Warranty Policies

    CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.
  • Page 68 Crestron Electronics, Inc. Operations Guide – DOC. 6375 5 Volvo Drive Rockleigh, NJ 07647 (2013514) Tel: 888.CRESTRON 07.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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