Cecilware GB5MF-IT Operation Manual page 22

3. No product a) No product in Hopper.
when Dispense b) Auger not working.
Button is c) Damaged, loose, or missing Agitator Gear.
pressed d) Inoperative Auger Motor.
e) Hopper outlet clogged
f) Faulty Coupling.
4. Water does not a) Leaking Solenoid [Water Inlet Valve].
shut off. Water b) Inoperative Switches on Touch Pad.
keeps c) Inoperative Rinse Switch – Touch Pad
dispensing. d) Clogged/stuck Water Dispense Valve
5. No water is a) Water Inlet Valve malfunction.
going into tank
at all. b) Probe malfunction.
6. Water will not a) Water Level Probe malfunction.
stop flowing into b) Solenoid (Water Inlet Valve) malfunction.
tank.
7. Water is not a) Temperature setting is incorrect.
heating up in b) Loose connection to Heating element
the water tank. c) Heater is burned out or defective.
9. Water drips from a) Leaking Water Dispense Valve
mixing chamber b) Too much water in tank.
c) Mixing Chamber clogged.
d) Water Valve blocked by scales.
10. Cold drink. a) Run out of hot water
b) Temperature setting is incorrect.
c) Loose electrical connection.
d) Bad Heating Element or Heater is burned out.
11. Drink too a) Water flow too low
strong. b) Product throw too high
12. Drink too weak. a) No product in hopper
b) Product throw too low
c) Water flow too high
13. Drink not a) Whipper Blade missing.
whipped. b) Loose electrical connection to motor.
c) Whipper Motor defective.
14. Dispenser a) Touch Pad defective.
repeats cycle b) Power [Dispense] Relay stuck.
15. Noise coming a) Whipper blade not properly aligned or
from mixing missing.
chamber
16. Grinding noise a) Hopper not properly engaged in back, or
coming from Hopper not seated properly
unit
17. Banging or a) One or more Hoppers are empty or almost
clicking noise empty.
coming from
hoppers
a) Add product.
b) Engage Hopper/Nut to Motor Gear (see Ill. E).
c) Replace Agitator Gear (see Ill. E).
d) Check connections of Motor, if needed replace such components.
e) Clean Hopper and check Cartridge Heater.
f) Replace damaged Coupling components.
a) Clean/check fittings of Valve. Replace Valve if needed.
See "Water Inlet Valve Test"
b) Check Touch Pad connections. Replace Touch Pad if needed.
d) Clean/unclog Water Dispense (Dump) Valve.
Replace Dispense Valve if inoperative.
a) Check Solenoid valve. Replace if necessary. See "Water Inlet
Valve Test"
b) Check Probe. Replace if necessary. See "Probe Test".
a) Check Probe. Replace if necessary. See "Probe Test"
b) Check Solenoid. Replace if necessary. See "Water Inlet Valve
Test"
a) Set Temperature at 195°F – See Programming Instructions
b) Make sure all wires are tight.
c) Replace the Heater.
a) Replace Water Dispense (Dump) Valve
b) Dispense some water from tank.
c) Clean Mixing Chamber.
d) Replace or clean Valve seat.
a) Allow time for water in tank to heat after filling.
b) Set temperature at 195°F. (See Programming Instructions)
c) Check all electrical connections for contact.
d) Replace Heater. (see Item 11 on Tank Ass'y ILL. F).
a) Adjust water flow rate (see Ill. B)
b) Adjust Gram Throw. (see Programming Instructions)
a) Add product
b) Adjust Gram Throw (see Programming Instructions)
c) Adjust water flow rate (see Ill. B)
a) Replace Whipper Blade
b) Check electrical connections to motor.
c) Replace Whipper Motor.
a) Replace Touch Pad.
b) Replace Relay.
a) Check blade alignment, if needed replace blade and mixing
chamber.
a) Check the mating between the auger motor's
gear and hopper's coupling/nut. Check also pin in base.
Pin must be dropped into hole in base.
a) Fill Hoppers with product.
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