Troubleshooting - Casablanca Verrazano Owner's Manual

W-18 / W-28 CEILING FAN/LIGHT CONTROL
Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.
Caring for Finishes: For cleaning, a soft brush or lint-free
cloth should be used to prevent scratching the finish. A
vacuum cleaner brush nozzle can remove heavier dust.
Surface smudges or an accumulation of dirt and dust can
easily be removed by using a mild detergent and slightly
dampened soft cloth. An antistatic agent may be used, but
never use abrasive cleaning agents. These will damage the
finish. Painted and high-gloss blades may be cleaned in
the same manner.
Blades: Wood finish blades should be cleaned with a
furniture polishing cloth. Occasionally, a light coat of
furniture polish may be applied for added protection and
beauty.
PROBLEM
PROBLEM
FAN WILL NOT START
FAN WOBBLES OR SHAKES
EXCESSIVELY
FAN NOISY DURING
OPERATION
BREAK-IN PERIOD
DOES NOT RUN ON
LOW SPEED
FAN RUNS SLOWLY IN EITHER DIRECTION IF ROTATION IS STARTED BY HAND; WILL NOT REVERSE: Defective reverse switch; defective
capacitor; or open motor winding: Replace reverse switch assembly; replace PCB assembly; or replace motor unit.
FAN WILL NOT OPERATE AT PROPER SPEEDS OR WILL NOT OPERATE AT ANY SPEED: Defective three-speed pull-chain switch assembly; or
defective capacitor: Replace three-speed pull-chain switch assembly; or replace PCB assembly.
12

TROUBLESHOOTING

Check main circuit fuses, circuit breakers, or wall switch position.
Check all wire connections, making sure the power is turned off during this inspection.
Check that reverse switch is not set in center of throw.
Be sure canopy pin is properly set into the slot on the ball.
Check the screws holding the blade holders to the flywheel (or direct drive motor). Tighten as necessary.
Check that bladeholders have not been bent during installation.
Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s) as neccessary.
Tighten the blade to bladeholder screws.
Tighten canopy screws and mounting plate assembly.
Check and tighten blade holders to flywheel (or direct drive motor).
Make sure all screws in the motor housing are snug, but not overly tight.
Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or have
fallen off the wire splices. Tighten or adjust as necessary.
Let fan run at high speed for two (2) hours
If new, "break-in" may be required - run at higher speed for several days
For questions or to locate the nearest
Casablanca Authorized Service Center
call toll free:
1-888-227-2178
or visit us on the web at:
www.CasablancaFanCo.com
Never Lubricate this Fan!
The precision motor at the heart of your Casablanca fan
features sealed bearings that are lubricated for life. Do not
attempt to oil the motor.
Changing Light Bulbs
Be sure to turn power to the fan OFF at the wall switch or
circuit breaker before changing light bulbs. Replace bulbs
with same type as removed from the fixture. Each fan is
rated for a maximum TOTAL wattage of lighting.
Exceeding the rated maximum allowable wattage for the
fan will burn out the fan electronics module and void the
warranty.
POSSIBLE
POSSIBLE REMEDIES
REMEDIES..